This just happened moments ago and I would like your opinion on who was wrong in this situation and why. And how I should have handled it.
I was home early from work today. The doorbell rings. Normally, when the doorbell rings and I am home alone, I don’t answer unless expecting someone. We don’t have a peephole or a window to see who is there, and usually it is some door to door salesperson or teenager trying to sell magazines/cookies/popcorn. And there are a lot of burglaries in my town. The doorbell rings again after a minute. The whole time my is dog barking up a storm. I ignore it and forget about it. About 5 minutes later, I can hear the water running from the spigot outside our house. I look out the kitchen window and see the hose running along side the house to the front. I look out another window and see a “Generic Bug Service” truck in our driveway. We have a contract with a bug service, but this was not it. And I had never heard of the company before. I call my husband and ask him if he knows anything about this. He does not. I go outside and confront the man, who came from the neighbor’s house. This is our conversation:
Me: Can I help you?
Bug Guy: Oh, well, I rang the bell twice and your dog was barking.
Me: Why are you using my hose and running my water?
Bug Guy: Well my tank is out of water and they (points to neighbor’s house) don’t have a hose.
Me: I wish you would have asked permission first.
Bug Guy: Well I rang twice and your dog was barking so usually that wakes people up.
Me: I am sorry, but I am home sick and was in the bathroom. Normally no one would be home all day. (I know this is a lie, but I didn’t want to tell him I don’t answer the door to strangers and I don’t think it’s his business.)
Bug Guy: Well, can I use your water?
Me: You already are. Are you serving my neighbor?
Bug Guy: Yea, and they don’t have a hose.
Me: I suppose as long as you don’t run it more than a few minutes.
Bug Guy: Well, I did my due diligence. I rang twice and your dog was barking.
Then I went into the house, gave the company name to my husband over the phone after explaining the situation, and he called the company to complain.
Was I wrong? Was he wrong? I don’t think it is appropriate to go on someone’s property, use their hose and run their water without permission. Even if it means not being able to service a client (my neighbor). Should I have just been stern and tell him to turn off my water, roll up my hose and leave my property before calling the authority? Or should I have been nicer? I just don’t think ringing a doorbell twice with no answer serves as permission to use one’s property and run their water (which we pay for).
Can I get your insight on this? I would love to hear your thoughts and the comments of your readers.
His problem of no water is not your responsibility. His company’s failure to plan by supplying hoses to their employees does not constitute an emergency on your part to remedy his dilemma. He could have easily driven to a local gas station and gotten water there. Trespassing on your property is not appropriate either and that was worth the call to the company to complain. His claim of having “due diligence” does not relieve him of his duty to not trespass or presume upon someone’s resources.
Your conversation with him was appropriate and given that he did ask eventually, I would have said the same thing to him as you did.