I had to share my morning adventure with you.
This morning, when the commuter bus that I ride downtown was leaving the park and ride in suburbia, a man came running across the parking lot, waving his arms and the like. The bus was already leaving, though we technically haven’t pulled out into the street yet. There was another bus behind us that leaves in about five minutes (they actually leave every five minutes for nearly two hours), but this man found it necessary to try and grab onto the bus and bang on the door.
A couple of ladies (including myself) gasped and one even screamed.
The bus driver immediately stopped the bus and opened the door. He then told this man that what he did wasn’t safe in a very calm and professional way. However, this man angrily berated the driver back… he said something to the effect of, “When I want you to stop, YOU STOP. I pay your salary.”
The bus driver then simply said, “Alright then” with what I would describe as an icy politeness. Then amazingly the rude alien from planet Booron spent probably close to a full minute fiddling with his messenger bag and wallet to get his bus pass out… which I found very annoying.
lI think it is the responsibility of the company (or maybe it is the city – I’m not sure) to see that their employees, i.e. the bus driver, enforce rules and procedures for the safety, comfort and fairness of all their customers. However, who knows what their policies are? I realize that it is possible that the bus driver couldn’t say anything without perhaps risking his job. It is not a matter of the bus driver standing up for himself, but of maintaining the tone of the bus company he represents. He took the correct course of action, and quite honestly the only one available to him.
Still, a part of me felt something should have been said. I know you shouldn’t correct the etiquette of strangers, but this man did something dangerous and then verbally abused the bus driver who was simply doing his job… and finally this Darwin Award finalist wasn’t even ready to board the bus… he could have spent the five minutes before the next bus left walking calmly across the parking lot and removing his bus pass from his wallet. Bottom line, he was either a nut or a rude alien from the planet Booron (or perhaps both). You don’t confront nuts… that is very unwise. It would be a better use of my time to engage the bus company in discussion of better driver training.
Anyway, I was sitting in the front row and gave the man THE LOOK (which he either never saw or didn’t acknowledge).
Perhaps it would be best if the driver denied the man access to the bus… though like I said he was possibly a nutcase… and I think it would have created an awful confrontation. 0602-11