This past weekend I was in an airport, heading out to visit some friends. I had a few extra minutes before my flight boarded so I decided to treat myself with a delicious drink. Normally I get any tea/coffee drinks from that all-too-well-known coffee company, but this place was a lot closer to my gate, so that’s where I went.
Nobody was in line the entire time I was at the coffee joint, so the barista was able to take her time while making my drink. She hands me my matcha green tea latte and I take a drink–it tastes like coffee, not like tea. She saw me make a face and asked if it was ok, so I told her that it tasted like coffee. I hate to be rude so I told her I could still drink it, but she insisted on making another one. Since I had paid for it I decided to take her up on that offer. She was very polite, so this was not the breech in etiquette.
I started to have an issue as she was making the second green tea latte. I was standing at the side of the counter where you pick your drink up, and therefore had a better view of what she was doing. As she pulled out the matcha green tea powder she kept commenting on how bad it smells, saying things to me, the customer, like “eww I hate the was this stuff smells,” “I cannot stand making this drink” and “it smells like dirt,” all while making my drink, which I happen to like the taste of.
The whole time she was going on and on about how awful the smell was I just stood there and patiently waited for her to finish making it. I didn’t really say anything because I wasn’t about to agree that what I was about to drink tasted like dirt, nor did I want to start any type of uproar with the girl who was handling something I’m about to consume.
I quietly took my finished drink (which tasted right this time) and thanked her as I walked away. I seriously hope she doesn’t talk like this to all of her customers, otherwise this business may eventually close down due to that other coffee company, who DOES know how to make a green tea latte. 0117-13
People who vent, rant and otherwise gripe incessantly seem to have no idea to what extent their whining effluvia has on the atmosphere around them. They have the power to summon the dismal clouds of a bad attitude which others are forced to wade into in order to finish their business. I am not the kind of person to have taken this barista’s gripes as a serious personal insult as to my tastes in tea but rather would have cheerfully said, “Well, I love matcha and match loves me. It’s a matcha made in heaven! hee hee!” Sometimes one just has to be the shining light of happiness and positive thoughts in order to overpower all that negativity.