Local phone store announces it’s carrying BigFruit toys, in Snazzy and Bigboy. They don’t have any in yet, but I order a Big Bigboy in color A and buy it outright. Head office tells me there are four in their area, two here, when I check up on it. It takes two months…. finally comes in. I bought accessories, and show up to be united with my new toy. Rep greets me by name, I sit, she takes out the little shopping bag and takes out the toy and we get started…
A minute or so after I’ve sat down, a little girl plops down in the other chair. Her mother is following her looking tired. (D and M). D looks like she might be school age. D goes, “I want the (Color C) ‘Big’ BigBoy.” D sees the case in package…. “‘Ooh yeah, that color!”, and grabs it. Meanwhile the rep has opened the box and D goes, “I want this and NOT THAT COLOR!!!!”, and the rep pauses. I reach for what D is holding and pull it out of her grip gently saying, “Excuse me but I was here first and that is MINE.” Rep now tells D, “I was already helping this woman, if you would wait for a little bit, I’ll get to you next.” “But I want the (color C) ‘Big’ Bigboy!!!!!!” D starts out and points at the case I hold. “And that.” M is giving me a look.
The rep puts toy back in the bag with the case and puts it on floor behind her desk and says, “I’m sorry but we don’t have any in Color C. I can put in your order for one.” D has a shocked WHA!!!!!!!!!!!!!!!!!!!!!!!!!!!!???!!??!?! “I want that one then.” And D stands up to look over desk edge to see where that one went. Rep repeats, “We don’t have ANY in stock in A, B or C color. We can order you a ‘Big’.” “But you have one RIGHT THERE!” and D points over the desk. “This woman ordered one two months ago, it’s hers”, the rep tells her. D stands up, glares at me and starts around the desk for the shopping bag. The rep deftly puts it into a corner with her foot and blocks access with herself and chair. “I want the ‘Big’ Bigboy and I want that (case) and you have them right there!”, D comments.
M just looks tired, “Sweetie, this woman was first, we have to wait our turn…” “But it’s right there!” D looks between M and rep. The rep looks at M, “We do not have any in stock, we’ve had problems getting them, we do have a few of the ‘Small’ Bigboy and one ‘Large’ Bigboy in Color A but no ‘Big’ Bigboy”, she tells M. “But There’s One Right There, I Want That One!”, D repeats. M glares at me a little but asks, “Would you wait and let us buy this one?” I shake my head no, “Sorry, I PAID for that one as I need it for work and I PAID for the accessories and we were in the middle of setting it up.” M digs out checkbook. “How much?”, M asks. I tell her “$1200.” M bugs eyes and then narrows them. I continue, “I bought mine, I bought the accessories, the tax, and the apps. THEN I do still have to pay for the contract. So it’d be about $1200…”
D starts wailing and having a fit, she starts a good one, “I want it NOW! It’s here NOW! I want THAT ONE!” Rep meanwhile has snuck it out and is adding the case to it, then working on setup. “They’re Only $158!”, M says to me. I talk to M so rep can work. “The ‘Small’ Bigboy WITH 2-year contract IS $158. I *BOUGHT* mine, and that starts about $950, plus tax, plus the other stuff I bought. So okay, take the apps off and it’s still about $1100, AND paying for service.” M is just plain tired of this all. D is still milking it though. M writes out a check for $158 and holds it up, trying to offer it to either me or the rep. “Here, they’re $158, I want that one.”
One of the other reps has finished what they were doing, comes over and convinces M to come with her to the displays, D thinks there’s something in this for her so she turns off the tears and volume, and zips over. Rep starts showing the floor model of the ‘Snazzy’-just put it out… D starts tossing another fit because she wants the ‘Big’ Bigboy NOT the ‘Snazzy’. The rep is trying to explain to M what the difference is, D doesn’t need that much toy, the small is $158, the large is $258, the big is $358, the ‘Snazzy’ is $58. So are a few others comparable to the ‘Snazzy’. Yes, that’s what the ad DOES say. D is bound and determined, she is getting ‘Big’ and she’s getting it now! And if anything manages to be even louder.
My rep, bless her, is a veteran of setup and has whipped through in the meantime. I have the winter coat on with the cargo pockets of doom* (a few have inner pockets and there are a few linings that are dubious so you can stick something into a nether region and unless you know how to get in there you’re not going to) and I make everything disappear and button and zipper all the layers. Then get up and head to the door. D intercepts me and starts after my pockets to find the toy. “I want *My* Toy!”, and I remove her hands from my pockets and hand her over to M who is indignant I touched D, and M says to me, “I *told* you I’ll pay you the $158…” I turned and went for the bathrooms in back, there’s a hall and door, and I close that door then do about three huge steps and slide their backdoor to the parking lot open, and get around the corner.
Aftermath… D managed to break the ‘Little’ Snazzy on display, M got charged for it, they did sell her ‘insurance’ and M cashed that in to get another ‘Little’ Snazzy, and D was still screaming when M drug her out of there literally by one arm. No D didn’t get a ‘Big’ Bigboy… but the Snazzy WAS in color C.
Two days later I met M and D in grocery store while wearing the same winter coat, and D starts grabbing for my pockets to find my phone. “My toy, gimme my toy!”, she starts screaming. I’m standing there holding my pockets shut and good thing I have gloves on else D’s fingernails would have gouged me up. Local member of law happens to be there, and knows me and D & M… M is letting me fend off D… as I explain to the officer (L) that I didn’t take anything from D, the other day in the phone store she wanted the toy I bought; and that’s what she’s trying to do, take mine out of my pocket. He manages to get D to stop attacking my pockets and she tells him shrilly about I have HER TOY and because I have HER TOY she got this junky toy… and she takes out the new Snazzy and throws it on the floor hard. L prevents her from jumping on it, the case protected it…. now M finally steps in and I leave M to sort it out with L.
Then, last week, two weeks since the first bit. I go to holiday dinner with group; and there is G, waving the other Big Bigboy around here. In color C. Oh yeah look at his nifty new TOY, isn’t he SO important? I smile and say hi and take mine out. “Isn’t this a great TOY?”, G asks me. I agree, I show him mine, “I was wondering who had the other one.” Oh. Spotlight on G dims. I ask, “What are you using yours for? I needed a field datalogger and take pictures and use a spreadsheet; it is really earning it’s keep.” Um…spotlight dims more. I dig out a few pictures, “I have this attachment for tele and micro and it does great pictures…” So he digs out some of HIS photos and there is D in all her glory. I recognize her and smile. G smiles, yep, D is his granddaughter. That explains it. Grandpa got one and she wants one just like his. “Oh, were you the one last week… ” “Yes. I was. I didn’t appreciate D grabbing in my pockets.” Oh. But G points out, “You could have let D have that one…” “No, I needed mine for WORK…” the look I added communicated, “You’re her grandfather, YOU spoil her, give her yours as she wants it so bad.” (No, I didn’t say it). Beginning to think going back to stamps and a pencil is worth it!
Seeing M & D in the store, today, D has a lip that she can trip on and M isn’t giving me the time of day. At least my pockets are safe now, I hope. 1228-14