Very recently I needed to conduct bank business over lunch hour. Our fairly small town has two banks and both close the lobby for ‘noon hour’ (as does most businesses) but they have drive through that’s manned. Also their ATM’s are on the same wall near the window. So even if you just want to play with plastic you have to go there to do it. I am not the only walk up, there are quite a few that don’t even use a motorcycle or bicycle but merely walk up to the teller window.
This day it was going to break 100 degrees, I walk up and there are two pickups in line. That’s fine, I go stand behind pickup #2 in the sun, and at least the exhaust is blowing that way. #1 has just started transaction. Another pickup shows up, pulls in, and the guy rolls down window to tell me to move. I politely tell him I’m in line. He honks for me to move. #4 pulls up behind him. I don’t move, I am in place behind #2 where I would be IF I was sitting in a vehicle. #1 finishes, #2 rolls up, and I walk up in place. #3 is sitting back there and honking. #2 takes a while. #5 vehicle joins line. #2 leaves and I step up, and I thought #3 was going to run me over.
I was supposed to move my body parts as he was in a HURRY and I wasn’t in a car. Mind you on any weekday a walk up is a common thing. So many in line isn’t but, walk ups are. At least I am in the shade, and the gal is managing despite Mr. Horn & Profanity back there to do my transaction. Then I step off and #3 almost runs me over to get up there. I went around corner as she told him he was being refused service. Both banks have a posted policy that they can refuse you teller drive through service and require you to come into the lobby during lobby hours.
My question is, am I that in the wrong? I probably do walk up at either bank two or three times a week; and I am far from the only one. I took my place in line, didn’t try to cut, and dealt with exhaust (wind was going other way thankfully) and standing in the sun until everyone advanced far enough. Each bank has just one teller window for drive through so there’s no other option during noon hour. One bank has ATM before the window, one after, and this was the before bank so even if I had wanted to do ATM I would have had to wait until I got up to the ATM (they left no space at all next to it to stand) if I’d wanted to use that instead. Like I said, am I that wrong? 0807-15
I’m not sure why you need me to validate you when the bank teller served you and then refused to service the rude driver behind you. The bank has told you via actions that it does not consider you to have done anything wrong. I will note, however, that every bank in my locale does not allow walk ups, bicycles or horse driven vehicles to use the drive-through banking windows.