Shopping Cart Entitlement

by admin on February 9, 2010

From 9am to noon on Christmas Eve I rang the bell for the Salvation Army outside a department store.  Most people were nice, and quite a few put donations in the kettle.  But that’s not what this is about.

One customer took her purchases to her car in a cart.  No problem, that’s what the carts are for.  She put her purchases in her trunk, turned around, gave the cart a little shove, and watched the cart roll across the aisle and stop in the middle of the unloading zone beside the handicapped parking space.  Apparently that’s what she was aiming for, because she saw it stop before she got in her car and left.

Most of this store’s customers do not buy enough in 1 trip to need a cart, so they do not have frequent “cart patrols”.   I waited for a lull in passers-by (potential donors) planning to bring in the cart myself.  But I wasn’t fast enough and a handicapped person used the space, maneuvering around the cart, before I could bring it in.    1226-08

My favorite is when the customer ahead of me in the check out line unloads their cart for the cashier to ring up, pays for it and then walks off without removing or taking the cart with them.    I am then stuck having to move their cart out of the way so that I can advance towards the cashier.   It’s  not an issue of forgetfulness since they must walk around the cart to gather their purchases and leave.

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