Etiquette Hell

General Etiquette => Life...in general => Topic started by: Amara on February 03, 2013, 03:06:26 PM

Title: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Amara on February 03, 2013, 03:06:26 PM
From the printed questions the OP saw at the register it appears that the bone-headed idea in the original thread was likely the result of corporate management. So it occurred to me that starting a discussion on what people really want from their grocery store(s) might be worthwhile.

(1) Lower prices without tricks like cards or contests; just price the food as low as you can without sacrificing quality or spending time and money on tricks.

(2) More cashiers at rush hours. You know when they are so put more people up front at that time. Also, schedule more packers.

(3) Have several specialized lanes: one for 12 items or fewer; one for people with more than two coupons, etc.

(4) Get store management to be more involved by getting to a register or customer that is having problems fast. Don't wait for a call from the cashier. If management, who should be watching the registers closely, sees someone get in the wrong line--someone with a full cart gets in the "12 Items or Fewer" line--they need to handle it immediately too. And if that customer is unhappy, well, so what. Make everyone else happy and let the fussbudget deal with her unhappiness.

(5) If you offer things that people pick up for a meal--breakfast on the way to the office, lunch, or maybe one entree on the way home--how about offering a special register just for them.

(6) Every single person in corporate management needs to spend a minimum of one month every year working the register and/or floor--and not in a management capacity. They should also be required to shop for themselves (and their families) there, preferably at rush hour.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Specky on February 03, 2013, 03:28:08 PM
Stop fronting the shelves.  If the store is out of a product, leave the danged space empty.  In our neighborhood store, when this happens, the shelf space is filled with whatever, and the proper product doesn't get ordered.

Also offer a beggar-free entrance/exit.  Just one.  Please.

Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: TaurusGirl on February 03, 2013, 03:29:08 PM
Properly trained cashiers!

My very first job 20 years ago was as a cashier; part of my training was to make sure I could do the math in my head to ensure correct change. I was also trained, to smile, make eye contact at least twice through the transaction, and to be polite/pleasant.

I now shop at a store where no one looks you in the face, the cashiers mumble totals and questions, and if heaven forbid they key the wrong amount into the register... they have to break out a calculator to figure out the change. And I'm talking groceries total 18,67$ and I give them 20,00$.

It pains me.

Edited because I DO math, not TO it.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: johelenc1 on February 03, 2013, 03:32:44 PM
As someone who used to work at a grocery store, the idea of separate registers for everything is kind of ridiculous.  You'd have cashiers standing around doing nothing while other lines fill up.  Plus, you'd have to have more registers open at a time, requiring more cashiers which equals more money which equals higher prices.  A 12 items and under line and/or some self service lanes are more than enough.

The best solution to long lines is better and faster cashiers.  There are certainly rush hour conditions in grocery, but if the cashiers are well trained and PAY ATTENTION to what they are doing and care if they do a good job, they can keep the lines to a respectable length.  During high traffic times, of course, more cashiers are needed with even managers running a till when necessary.

I worked in the office at the store where I worked.  If the lines were 3 or more deep, we opened up on the "office till" - a lane that any manager or office person could run.  I even saw our store operator run a till when it was super busy.  When your goal is to provide the best customer service possible, you do whatever you need to do:-)
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: kaybee on February 03, 2013, 03:44:44 PM
please--more packers.....where i live you can have your groceries delivered.the gorceries are packed with frozen stuff in one carton(no ice cream),refrigerator stuff in another carton and dry goods and vegetables in another carton.they only have packers in the late afternoon and on busy days--like before a holiday.
please have packers there all the time and when it's busy--maybe have a packer for every two registers.

i end up packing my own groceries every week........it would go faster if someone else packed while i unloaded the wagon


and yes i have spoken to management about it--multiple times
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: BatCity on February 03, 2013, 03:57:53 PM
Having recently relocated from Texas to California, all I can say is that I want my HEB back. They had excellent prices, no gimmicks, great weekly meal deals, and the store brand version of most of their items was better and cheaper than the name brands. It's well run, the people who work there are happy, and they have everything.

(For those who don't know it...and those that do...you will appreciate this commercial:http://tasteofcountry.com/jack-ingram-heb-commercial/ (http://tasteofcountry.com/jack-ingram-heb-commercial/) )

There was only one thing they did that drove me nuts: they had HUGE shopping carts.  I am very short.  I looked like a toddler playing Shopping Like Mommy when I pushed the darn things, and when I got to the register I could barely reach to the bottom to unload. I complained, and was told that they also provided smaller carts. Yeah, the smaller carts were like little hand baskets on wheels, barely big enough for 3-4 items.

So what I want is HEB with normal size carts.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: SamiHami on February 03, 2013, 04:05:24 PM
Make it mandatory that all tobacco sales take place at the customer service desk instead of the regular cash registers. It seems like I always get stuck behind someone who needs cigarettes so the cashier has to leave the register, go get them from behind the service desk, come back, only to find out that the customer wanted the 100's instead of the regular packs. So the cashier again leaves the register only to come back with what she thinks is the correct type only to find that the customer wants the hard pack instead of the soft pack. Or they are out of the exact ones that the customer wants so we have to wait until the customer decide whether or not to take a different brand or type. The cashier should not be running back and forth between the register in the service desk. Either have someone available 100 percent of the time to run and get these items or make all tobacco sales at the service desk so the other customers don't have to wait
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Firecat on February 03, 2013, 04:07:21 PM
Train the baggers to not make bags too heavy. I'd rather have two lighter bags of canned goods that will "balance" rather than one really heavy bag. Or at least have them ask the customer for their preference and proceed accordingly.

The grocery chain I go to most of the time is actually really good; they're a bit more expensive on some things, but they sometimes have great sales and the quality on items like meat and fresh produce is top-notch, their customer service is also generally really good.

Of course, I also tend to try to avoid really busy times whenever possible, and I'm generally able to do that, which is nice.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: DollyPond on February 03, 2013, 04:34:42 PM
What can be done about shoppers who are not only shopping for themselves but for about 3 other people as well and want all of the orders rung up separately?  I was once behind someone who had 5 separate orders! 

Why can't there be a rule that if only one person is shopping then you only get one combined order.  They can then go home and do the math to figure out who owes for what.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: snowdragon on February 03, 2013, 04:37:04 PM


Also offer a beggar-free entrance/exit.  Just one.  Please.

This so this.  I am so tired of getting hit up for money for every cause under the sun. And one land where one does not get hit up for the cause du jour, also

a candy free lane would be great too

Out of the choices this one:

(1) Lower prices without tricks like cards or contests; just price the food as low as you can without sacrificing quality or spending time and money on tricks.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: BabylonSister on February 03, 2013, 04:42:21 PM
Re: combined orders: I've shopped for someone who was rather nonchalant about paying me back.  I quickly found out I should ask for the money upfront, and thus I had to have two separate accounts if I also shopped fr myself with my debit card.  Also, if the shopper has food stamps for him/herself, they can't just use those on someone else's groceries and if they're on food stamps, chances are they can't just front the money for everyone else's and just hope to be reimbursed.




I'm going to be the odd one out for bagging.  I am very territorial and neurotic about my groceries.  Ain't nobody packing them the way I want.  I'd rather have a bagging area as in Aldi, and do it myself.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: MOM21SON on February 03, 2013, 04:44:37 PM


Also offer a beggar-free entrance/exit.  Just one.  Please.

This so this.  I am so tired of getting hit up for money for every cause under the sun. And one land where one does not get hit up for the cause du jour, also

a candy free lane would be great too

Out of the choices this one:

(1) Lower prices without tricks like cards or contests; just price the food as low as you can without sacrificing quality or spending time and money on tricks.

Oh yes, I am so sick of the rewards card thing.  I don't mind at the grocery store because I get fuel perks.  Last week, I paid 1.47 a gallon for gas.  But this morning I was at a drug store that I hardly ever go to and I couldn't get the sale price because I didn't have their card and didn't want to get one.  I hate it.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: mmswm on February 03, 2013, 05:12:06 PM


Also offer a beggar-free entrance/exit.  Just one.  Please.

This so this.  I am so tired of getting hit up for money for every cause under the sun. And one land where one does not get hit up for the cause du jour, also

a candy free lane would be great too

Out of the choices this one:

(1) Lower prices without tricks like cards or contests; just price the food as low as you can without sacrificing quality or spending time and money on tricks.

Oh yes, I am so sick of the rewards card thing.  I don't mind at the grocery store because I get fuel perks.  Last week, I paid 1.47 a gallon for gas.  But this morning I was at a drug store that I hardly ever go to and I couldn't get the sale price because I didn't have their card and didn't want to get one.  I hate it.

One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.  Seems I'm not alone in this.  Apparently, there's an inordinate number of customers who give the fake number (local area code) 867-5309. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: MOM21SON on February 03, 2013, 05:30:17 PM


Also offer a beggar-free entrance/exit.  Just one.  Please.

This so this.  I am so tired of getting hit up for money for every cause under the sun. And one land where one does not get hit up for the cause du jour, also

a candy free lane would be great too

Out of the choices this one:

(1) Lower prices without tricks like cards or contests; just price the food as low as you can without sacrificing quality or spending time and money on tricks.

Oh yes, I am so sick of the rewards card thing.  I don't mind at the grocery store because I get fuel perks.  Last week, I paid 1.47 a gallon for gas.  But this morning I was at a drug store that I hardly ever go to and I couldn't get the sale price because I didn't have their card and didn't want to get one.  I hate it.

One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.  Seems I'm not alone in this.  Apparently, there's an inordinate number of customers who give the fake number (local area code) 867-5309.

Jenny?, Is that you?
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Tea Drinker on February 03, 2013, 06:51:14 PM
A couple of months ago I was in a supermarket that had a candy-free lane; those little display areas instead had things like sewing kits and small bottles of hand sanitizer, similar high-profit-margin items that children wouldn't beg for. There was a suitably vague label, I think "Family Aisle," so parents with children could find it but kids who could read a little wouldn't see the word "Candy" and start asking for some.

I would like a supermarket where the "express lane" doesn't wind up being slowest because (a) they put the newest cashiers on there, and (b) nobody enforces the "n items or fewer" rule. Or, if they won't do that, they should stop putting up signs claiming that this aisle has a limit.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Amara on February 03, 2013, 07:00:25 PM
One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.

I posted this suggestion once and some eHellions hated it, but I use it all the time. Don't get any of the rewards cards. Instead, when they ask if you have one say you don't have it with you (true) but you have a phone number. Then rattle off the number of the largest employer in your areas. It is a sure bet that more than one person who works there has used that number.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: WillyNilly on February 03, 2013, 09:16:06 PM
Huh.

So many of these things are normal to my grocery shopping experiences.

I haven't seen a beggar, or anyone selling things, or looking for signatures outside a store in years, maybe over a decade, and even then it was a rarity.

Plenty of lanes don't have candy, instead they have phone chargers, batteries, eyeglass repair kits, beverage coolers, magazines, etc.

Fairway, my favorite grocery store, doesn't use customer loyalty cards at all, Waldbaums and Keyfood, my other usuals don't require any personal information to get a card.

Lines are never more then 1 or 2 customers ahead.

Cigarettes are exclusively sold at the service counter, never at the registers.

Oh and at Fairway you can buy the ready made lunch foods at its own register/line.


Baggers are the only difference - they are not normal in any of the stores, either the cashiers bag as they ring things up, or the customer bags their own stuff (which quite frankly, I prefer.)
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: JeanFromBNA on February 03, 2013, 09:28:06 PM
I don't really care who tracks my purchases.  I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: stargazer on February 03, 2013, 09:28:52 PM
One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.

I posted this suggestion once and some eHellions hated it, but I use it all the time. Don't get any of the rewards cards. Instead, when they ask if you have one say you don't have it with you (true) but you have a phone number. Then rattle off the number of the largest employer in your areas. It is a sure bet that more than one person who works there has used that number.

That wouldn't really work for Safeway.  Their Just for U and online coupons are often based on what you buy and you load those coupons to your card.  If you don't care about what coupons are on the card, sure.  But I saved over $50 at the store today that included about $20 of my Just for U coupons.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Tabby Uprising on February 03, 2013, 09:42:36 PM
I don't really care who tracks my purchases. I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

Ha! You and me both  ;D
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: snowdragon on February 03, 2013, 10:05:31 PM
I don't really care who tracks my purchases. I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

Ha! You and me both  ;D

They have. there are several on both the itunes and android markets, most free
The one I use is Keyring and I even have my library card on it.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: CocoCamm on February 03, 2013, 11:15:22 PM
I don't really care who tracks my purchases.  I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

They have... Not sure of the name but the hubby uses it.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Raintree on February 04, 2013, 04:51:05 AM
I used to care about those loyalty cards tracking my purchases, but I've thrown my hands up in the air and realized there's no privacy anyway. Credit card companies track our purchases, Facebook has mounds of data on us (I could opt not to use FB but I find the benefits in terms of my real life social life outweigh everything); as another poster mentioned, Amazon seems to know what books I might be interested in reading next, etc etc etc.

But yes, I would like to be able to get the sale price without signing up for one of those things. I have loyalty cards for stores I use often, but I'm tired of being pressured in stores I hardly ever use.

I think the idea of separate lanes for everything is a bit far-fetched and impractical, but I agree with many of the other things brought up.

What I'd really like most of all is not to be followed and pestered around the store. Let me shop in peace, but please be available if I need you. (I do like it when clothing stores check on you in the changing room as I might want another size without having to get dressed again to go out and find it). I really don't like being followed around when I shop.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: cicero on February 04, 2013, 05:10:57 AM


these are a few that go on in my country - not sure what it's like in other places.

1. I want to cashiers to run my things thru the scanner, take my money, and say goodbye. I don't want them to try to sell me "specials" (there is no need to ask me - i *see* them at the cashier, i can read the sign. if i want them, i'll ask for them). (yes, i know they get incentives but that's not my problem - use the money to better train them and to raise their salaries. that should be a better incentive). I don't want the cashier to get me to donate to "cause of the month" and then give me a guilt-inducing look for saying no. (don't worry, i never break down, but really).

2. Either have a deal or not. i hate deals that come with all kinds of intricate strings ("chickens on sale!" says the big sign. small print says: " but only if you spend 100 $ on other items, and only if your names starts with V, and only on tuesday morning and thursday evening, and only chicken wings and thighs" and of course next day when you come to get the wings it's "only breast and drum sticks").

3. do have the cashiers trained to say something other than "but that's what comes up in the register". I've been shopping here for 10 years, you know me, i rarely complain about things. If I'm telling you that the sign on the shelf says that this is on special, then -- while you don't have to necessarily believe me off the bat --- at least check it out before saying "that's what comes up".


Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: jaxsue on February 04, 2013, 05:48:00 AM
Stop fronting the shelves.  If the store is out of a product, leave the danged space empty.  In our neighborhood store, when this happens, the shelf space is filled with whatever, and the proper product doesn't get ordered.

Also offer a beggar-free entrance/exit.  Just one.  Please.

That is what's called "plugged." I'm a vendor and my job is to make sure the stores have product and that it's in the right place. Sometimes stockers get lazy or there is overstock, and the wrong items get put in a spot. It is irritating for the customer.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: jaxsue on February 04, 2013, 05:55:19 AM
As much as #5 in the OP sounds nice, it's not doable (in your average store). First of all, companies are holding costs down by limiting hours and hiring freezes, so there aren't people to spare.

 Secondly, stores can label checkout lanes for special situations, but that doesn't mean that people will obey the rules for that checkout lane. And cashiers can say nothing. How many times have you seen a person with a full cart in the "10 items or less" express lane? The same thing would happen in this case.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Yvaine on February 04, 2013, 07:25:36 AM
But yes, I would like to be able to get the sale price without signing up for one of those things. I have loyalty cards for stores I use often, but I'm tired of being pressured in stores I hardly ever use.

Earlier reply eaten by the usual morning outage, and I don't feel like typing it up again, but i totally agree--a few months ago I suddenly found out a store had switched to this program and wanted to sign me up right then...while I was in a hurry and there were also 10 people behind me.

What I'd really like most of all is not to be followed and pestered around the store. Let me shop in peace, but please be available if I need you. (I do like it when clothing stores check on you in the changing room as I might want another size without having to get dressed again to go out and find it). I really don't like being followed around when I shop.

This too. I was a poor and badly dressed kid growing up, and so when I experience this, my mind goes back to when I was definitely being followed for security reasons rather than sales reasons, and my "lizard brain" still always thinks that's what they're doing. So not only do I end up annoyed because I can't shop in peace, I can never quite shake "Store X thinks I'm going to steal."
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Sharnita on February 04, 2013, 07:29:00 AM
What can be done about shoppers who are not only shopping for themselves but for about 3 other people as well and want all of the orders rung up separately?  I was once behind someone who had 5 separate orders! 

Why can't there be a rule that if only one person is shopping then you only get one combined order.  They can then go home and do the math to figure out who owes for what.

IN same cases the other order might be for church, school or some other organization that has a tax exempt status.  Those items would have to be rung up under the tax exempt number while personal purchase wouldn't qualify.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: jemma on February 04, 2013, 08:12:59 AM
No baggers in the self checkout aisle.  I'm using it because I don't want to catch your employees' colds, and I'm picky about how my stuff is bagged.

Basic hygiene for all employees--no one needs to touch their face at the checkout, but if they do, have them clean their hands.  Also, have them clean their hands after handing meat and produce to avoid cross contamination.  And if you can move employees who appear sick to non customer contact jobs, even better. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Miss March on February 04, 2013, 08:48:36 AM
In my area, we have "Big Y" stores. In the beginning, you could get a standard Big Y card. It was a free savings card that you could sign up for. On the plus side, you get all their sale prices without the fuss of needing to clip coupons, while on the minus side, they can monitor your spending habits.

Then they started running a  "slot game" at the checkout where they scan your store card and then you press a button and see if you match up a row and win a 'coin.' They started offering special sale prices if you had certain coins-- so now it's not enough to have the basic store card, you need to have a blue/red/silver or gold coin to get extra tiers of savings. So now you need to deal these cheap plastic coins when you shop, and try not to be the person standing at the checkout saying "Wait, I know I have a gold coin here somewhere," while rooting through your bag. The novelty of this game wore off quickly.

To top things off, they now offer a new store savings card- one that will give you the 'silver coin' price on your items, but you need to pay X amount a year to get the card. So basically, if you want access to the best savings they offer, you need to 1) get the basic Big Y card, 2) play the slot game and try to win gold or blue coins (the highest tiered savings), and 3) buy a "Silver Coin Savings card" so that you get (at least) the lowest coin savings on your items. The amount of hoops that customers have to jump through has gotten ridiculous.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Redneck Gravy on February 04, 2013, 08:52:12 AM
Make it mandatory that all tobacco sales take place at the customer service desk instead of the regular cash registers. It seems like I always get stuck behind someone who needs cigarettes so the cashier has to leave the register, go get them from behind the service desk, come back, only to find out that the customer wanted the 100's instead of the regular packs. So the cashier again leaves the register only to come back with what she thinks is the correct type only to find that the customer wants the hard pack instead of the soft pack. Or they are out of the exact ones that the customer wants so we have to wait until the customer decide whether or not to take a different brand or type. The cashier should not be running back and forth between the register in the service desk. Either have someone available 100 percent of the time to run and get these items or make all tobacco sales at the service desk so the other customers don't have to wait

While I don't DISAGREE with this...  I am frustrated that last week/month I could buy a single pack of cigs at every cash register, now I cannot and I didn't know it until I got in the "wrong" line.  Just pick one method or the other and stick to it!

Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Redneck Gravy on February 04, 2013, 08:54:12 AM
I don't really care who tracks my purchases.  I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

This is the reason I won't do any loyalty cards - the last thing I need is another "tag" on my freaking key chain or another thick card in my wallet.   Either you are offering the best prices or you aren't and if you aren't I am going somewhere else. 
 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: dawbs on February 04, 2013, 08:55:28 AM
I don't really care who tracks my purchases. I'm pretty sure that Amazon checks to see if I'm alive if I haven't placed an order from them in a couple of weeks.  I'm glad somebody cares.

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

Ha! You and me both  ;D

They have. there are several on both the itunes and android markets, most free
The one I use is Keyring and I even have my library card on it.

Yup, the Keyring app and I are friends.
And it even has a "if this barcode won't scan, this is what the cashier should type in" button  :D

I would be happier if I didn't have to have apps for everything though.  While I like the "here, 40% off one item" coupon being on my smartphone, I'd rather EVERYTHING be 20% less and not ahve to waste the energy to play the game.

Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: oogyda on February 04, 2013, 09:10:03 AM
One thing I'd like to see in more grocery stores is something I have seen in one store in our area.

It's a refrigerated display that is stocked with milk, orange juice, eggs and cheese.  Next to it is a display stocked with bread and a couple other "basics". 

It's so nice not to have to go to the far back corner just to pick up that gallon of milk I came in for. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Thipu1 on February 04, 2013, 09:32:24 AM
We really don't have many problems with local supermarkets.  Since we shop several days a week, we never have huge orders.  Almost everything we buy goes into our carry bags. 

One of the few things  I would suggest is a wider aisle in the produce area.  In our stores, produce is the first department you see.  In the entryway, shoppers are getting carts and baskets, checking the fliers for sales and coupons and generally dithering about. 

People are also picky about produce. I admit to doing this myself.  They take their time over onions, oranges and lettuce.    This causes traffic jams at the beginning of the store.  Also, at the rear of the produce aisle is the Deli and the bakery.  That means more lines and more delays.  A wider aisle would help.

I also dislike the drag-along carts. These are like wheeled over-the-arm baskets and they're a menace.  You can see when someone is carrying a shopping basket.  You can see when someone is wheeling a traditional cart.  You can't  always see the drag-alongs because they top out at about the level of the knees.

  The problem intensifies when shoppers delegate the management of the drag-along to a young
child.  The kid can handle it because it works much like pulling a wagon but young children are easily distracted and pull the thing all over the place. 

Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: RebeccainGA on February 04, 2013, 09:36:56 AM

But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

There are several. I've tried them all - they work inconsistently, and tend to freak out cashiers.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: RebeccainGA on February 04, 2013, 09:40:56 AM
One thing I'd like to see in more grocery stores is something I have seen in one store in our area.

It's a refrigerated display that is stocked with milk, orange juice, eggs and cheese.  Next to it is a display stocked with bread and a couple other "basics". 

It's so nice not to have to go to the far back corner just to pick up that gallon of milk I came in for. 

You know, except for the 'non-candy' lane, every single one of these I think is at my local Publix.

- Case for grab and go essentials at the front
-Separate line for deli foods only
- lots of baggers who will carry out for you
- cigarettes and lotto only at the front counter
- enforced 10 items lines and lots of cashiers
- extra wide aisles in produce and near the deli/bakery
- no loyalty cards

Gee... there's a reason I always go there. LOL I didn't remember how much I preferred it until I went to the local Kroger once, out of curiosity (it was our only real option in Little Rock, except for Wal-mart). Now I remember why I stopped going there cold turkey when we moved back to Publix territory.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: mmswm on February 04, 2013, 09:47:33 AM
One thing I'd like to see in more grocery stores is something I have seen in one store in our area.

It's a refrigerated display that is stocked with milk, orange juice, eggs and cheese.  Next to it is a display stocked with bread and a couple other "basics". 

It's so nice not to have to go to the far back corner just to pick up that gallon of milk I came in for. 

You know, except for the 'non-candy' lane, every single one of these I think is at my local Publix.

- Case for grab and go essentials at the front
-Separate line for deli foods only
- lots of baggers who will carry out for you
- cigarettes and lotto only at the front counter
- enforced 10 items lines and lots of cashiers
- extra wide aisles in produce and near the deli/bakery
- no loyalty cards

Gee... there's a reason I always go there. LOL I didn't remember how much I preferred it until I went to the local Kroger once, out of curiosity (it was our only real option in Little Rock, except for Wal-mart). Now I remember why I stopped going there cold turkey when we moved back to Publix territory.

I've never had a problem buying cigarettes in a regular lane at Publix.  I tend to ask for them first thing and the bagger runs up to get them while the cashier continues to scan my order, so we don't waste time. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: lowspark on February 04, 2013, 10:30:41 AM
Three words:
Training, Training, Training.

Just yesterday it took me twice as long to check out as it should have because the cashier had no idea what most of the produce was that I was buying. Brussels Sprouts, Napa Cabbage & a cucumber were especially troublesome.

There is a proper way to bag groceries by packing like items together and not overloading. In addition to making the bags at least somewhat even as opposed to ultra heavy & ultra light, please don't bag my raw meat in with my produce.

Both baggers and cashiers need to be trained because as often as not, the cashiers are doing the bagging.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: pierrotlunaire0 on February 04, 2013, 11:25:09 AM
1.  Stop rearranging the store.  I know of one chain that deliberately moves everything every 6 months or so.  I guess the idea is that when they change up the aisles, the customer has to spend more time looking, and therefore may end up buying more.  But if all I want is that one brand of cat treats because Mr. Baxter only likes the one brand, I don't want to waste my time wandering around the store knowing that I have a very upset cat at home.

2.  As a follow up to lowspark, I once had a grocery cashier who asked me if my item was snow peas.  Um, no, those are Brussels sprouts.  The entire store was like that: high school kids who didn't know ANYTHING, and a manager who spent her time lining things up exactly one inch from the edge of the shelf.  The store went under.  Big surprise.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: jaxsue on February 04, 2013, 12:01:37 PM
RebeccainGA, I lived in FL for 22 yrs, and Publix was my favorite grocery store. When I moved to Bergen County, NJ, I really miised Publix. Honestly, the grocery stores in NE NJ left a lot to be desired (like stepping back in time, and not in a good way). The only good place was Trader Joe's.

Now I'm in Central NJ and have Wegmans close by. Finally, a store as great as Publix!  :)
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: mmswm on February 04, 2013, 12:24:04 PM
RebeccainGA, I lived in FL for 22 yrs, and Publix was my favorite grocery store. When I moved to Bergen County, NJ, I really miised Publix. Honestly, the grocery stores in NE NJ left a lot to be desired (like stepping back in time, and not in a good way). The only good place was Trader Joe's.

Now I'm in Central NJ and have Wegmans close by. Finally, a store as great as Publix!  :)

I grew up in Miami.  Several years ago I moved to North Dakota.  Medical issues brought me to Washington State.  A number of reasons brought me back to Miami in December.  The only thing I was looking forward to in moving back here was Publix.  They are the best grocery store in the world, in my opinion. :)
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: msulinski on February 04, 2013, 01:36:26 PM
Two things:

1. Don't allow checks in the express lines. This is the worst possible way to pay for anything.

2. Implement a line mechanism where I wait in 1 line and go to the next available cashier. I like this arrangement so much better than getting stuck behind the slowest person in the store while watching people who got in other lines after me check out and leave. Currently, its like a game trying to figure out who looks like they can check out quickly without causing trouble for the cashier or paying by check.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: JeanFromBNA on February 04, 2013, 01:48:16 PM
We've got Publix here, and I go miles out of my way to shop there.  Very service oriented, clean, friendly (but not pushy).

Guess I need to look for that keyring ap when I get my new phone.  The only loyalty card that I carry now is Panera, because I never know when I'm going to get a free cookie, and I like free cookies.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: cicero on February 04, 2013, 01:49:57 PM
Two things:

1. Don't allow checks in the express lines. This is the worst possible way to pay for anything.


um wait - the *worst* possible way is the person using small change *and* using coupons. urgh.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: PeterM on February 04, 2013, 05:09:24 PM
Two things:

1. Don't allow checks in the express lines. This is the worst possible way to pay for anything.

um wait - the *worst* possible way is the person using small change *and* using coupons. urgh.

Expired coupons. And then they argue about what the current date is. And if they ever allow themselves to be convinced that the coupon is actually expired, they argue that they should be allowed to use it anyway, because they didn't realize it was expired, or because they're old and on a fixed income, or because they're a loyal customer. Then the cashier calls the manager over, and the whole process begins again. From the very beginning, because apparently the whole world went back in time when the cashier called the manager over, so the customer is once again convinced the coupon is still valid.

And the worst part is, for some reason it's illegal to beat theses people to death with their own groceries.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Yvaine on February 04, 2013, 07:20:06 PM
Two things:

1. Don't allow checks in the express lines. This is the worst possible way to pay for anything.

um wait - the *worst* possible way is the person using small change *and* using coupons. urgh.

Expired coupons. And then they argue about what the current date is. And if they ever allow themselves to be convinced that the coupon is actually expired, they argue that they should be allowed to use it anyway, because they didn't realize it was expired, or because they're old and on a fixed income, or because they're a loyal customer. Then the cashier calls the manager over, and the whole process begins again. From the very beginning, because apparently the whole world went back in time when the cashier called the manager over, so the customer is once again convinced the coupon is still valid.

And the worst part is, for some reason it's illegal to beat theses people to death with their own groceries.

 ;D
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Raintree on February 04, 2013, 09:22:15 PM
I also dislike the drag-along carts. These are like wheeled over-the-arm baskets and they're a menace.  You can see when someone is carrying a shopping basket.  You can see when someone is wheeling a traditional cart.  You can't  always see the drag-alongs because they top out at about the level of the knees.

I love them. The baskets get too heavy to carry after you've added more than a couple of items (especially things like milk, or apples) and it's a struggle to get around while hoisting a heavy basket up with one arm. Especially if your neck or shoulder is hurting. If I'm just picking up a few things I don't want to get a whole shopping cart; they are much more difficult to manoever around crowds quickly, and if everyone used them there would be a major traffic jam in the store.

Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Raintree on February 04, 2013, 09:28:57 PM
Three words:
Training, Training, Training.

And first training lesson: when giving change to the customer, hand them the coins, THEN hand them the bills. Don't give me the bills and then put the coins on top, causing them to slide all over the place. That kind of drives me crazy. I've been a cashier many times and really, it's not that hard to hand over the coins first.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Yarnspinner on February 04, 2013, 11:04:13 PM
Please explain to the automated voice that tells me what to do at the self check out that not everyone shops in packs, therefore, there is only me and I cannot scan my groceries and pack them simultaneously.  "The bagging area is full!  Please bag some groceries before scanning more."  And when you move two feet to do that, the AV starting whining "If you are done scanning please press finish and pay!"  Lady, make up my mind. 

Also agree with the beggar free exit.  My area is lousy with Stop and Shops (seriously, you cannot swing a dead cat without hitting at least two) and the ones nearest me always have some sort of ritualized begging going on...I feel like I am trying to get past three headed Fluffy from Harry Potter and The Sorcerer's Stone.  On a typical week, it would go like this:

Monday:  Extremely Long, Vaguely Christian Named Church asking you to give $$$ to save their  women folk from domestic abuse.

Tuesday:  Give my high school cheerleading squad cash so we can go to Paris  (Sorry, I am saving for a trip to Rome, which I still haven't made yet.)

Wednesday:  Church from Monday asking for $$$ for their starving children.

Thursday:  Please help pay for my son's senior year class trip.  (See Tuesday, above.)

Friday:  Church from Monday asking for $$$$ to help their alcoholic men folk.

There were also Girl Scouts in the A.M. and Boy Scouts in the P.M.; cookie sales and the Vets asking for help for their forgotten fellows.  But mostly, it was The Church of the Vaguely Christian Name always asking for money and almost always it was the same two tall, burley guys looking to save women from domestic abuse.  Don't want to make assumptions but my neighbors and I often speculated on a) whether the manager belonged to that church since the group was there at least once a week and b) if the guys were responsible for the domestic abuse themselves. 

I started shopping at a store ten miles away.  They had lots of beggars too, but of a different variety.  It's easier, somehow to turn down football parents than it is to turn down people begging for the deity du jour.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: snowdragon on February 04, 2013, 11:09:33 PM
Three words:
Training, Training, Training.

And first training lesson: when giving change to the customer, hand them the coins, THEN hand them the bills. Don't give me the bills and then put the coins on top, causing them to slide all over the place. That kind of drives me crazy. I've been a cashier many times and really, it's not that hard to hand over the coins first.

they should be counting back the change too.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: lowspark on February 05, 2013, 07:28:57 AM
Three words:
Training, Training, Training.

And first training lesson: when giving change to the customer, hand them the coins, THEN hand them the bills. Don't give me the bills and then put the coins on top, causing them to slide all over the place. That kind of drives me crazy. I've been a cashier many times and really, it's not that hard to hand over the coins first.

they should be counting back the change too.

Fat chance.

Regarding checks. If you are going to pay with a check, please have the courtesy to have it all written out except for the amount before your turn comes up. Gotta love the customers who get all the way through a month's worth of groceries being rung up and then suddenly discover that in order to write a check, they need a pen! Who knew!

I realize there's not much grocery stores can do about this situation but it is really obnoxious. I'm sure this might offend some people, but those of you still writing checks, I invite you to move on up into the 21st century and get a credit or debit card. Checks are over.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: msulinski on February 05, 2013, 08:20:58 AM
Three words:
Training, Training, Training.

And first training lesson: when giving change to the customer, hand them the coins, THEN hand them the bills. Don't give me the bills and then put the coins on top, causing them to slide all over the place. That kind of drives me crazy. I've been a cashier many times and really, it's not that hard to hand over the coins first.

they should be counting back the change too.

Fat chance.

Regarding checks. If you are going to pay with a check, please have the courtesy to have it all written out except for the amount before your turn comes up. Gotta love the customers who get all the way through a month's worth of groceries being rung up and then suddenly discover that in order to write a check, they need a pen! Who knew!

I realize there's not much grocery stores can do about this situation but it is really obnoxious. I'm sure this might offend some people, but those of you still writing checks, I invite you to move on up into the 21st century and get a credit or debit card. Checks are over.

Carrying your checkbook with you is one of the worst moves you can make. If someone gets a hold of it, that person can go write bad checks all over the place, tarnishing your record and possibly draining your account. Debit cards can be canceled, and most banks will reimburse you for fraudulent charges. Besides, a thief would need to get your PIN somehow. There is no PIN required for a check.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: cabbagegirl28 on February 05, 2013, 08:36:42 AM
Three words:
Training, Training, Training.

And first training lesson: when giving change to the customer, hand them the coins, THEN hand them the bills. Don't give me the bills and then put the coins on top, causing them to slide all over the place. That kind of drives me crazy. I've been a cashier many times and really, it's not that hard to hand over the coins first.

they should be counting back the change too.

Fat chance.

Regarding checks. If you are going to pay with a check, please have the courtesy to have it all written out except for the amount before your turn comes up. Gotta love the customers who get all the way through a month's worth of groceries being rung up and then suddenly discover that in order to write a check, they need a pen! Who knew!

I realize there's not much grocery stores can do about this situation but it is really obnoxious. I'm sure this might offend some people, but those of you still writing checks, I invite you to move on up into the 21st century and get a credit or debit card. Checks are over.

Carrying your checkbook with you is one of the worst moves you can make. If someone gets a hold of it, that person can go write bad checks all over the place, tarnishing your record and possibly draining your account. Debit cards can be canceled, and most banks will reimburse you for fraudulent charges. Besides, a thief would need to get your PIN somehow. There is no PIN required for a check.

I would love to not need checks, but I'm in organizations which have dues and won't take anything but checks. It's so they can make sure people pay when they say they will.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: #borecore on February 05, 2013, 08:40:46 AM
Having recently relocated from Texas to California, all I can say is that I want my HEB back. They had excellent prices, no gimmicks, great weekly meal deals, and the store brand version of most of their items was better and cheaper than the name brands. It's well run, the people who work there are happy, and they have everything.

(For those who don't know it...and those that do...you will appreciate this commercial:http://tasteofcountry.com/jack-ingram-heb-commercial/ (http://tasteofcountry.com/jack-ingram-heb-commercial/) )

There was only one thing they did that drove me nuts: they had HUGE shopping carts.  I am very short.  I looked like a toddler playing Shopping Like Mommy when I pushed the darn things, and when I got to the register I could barely reach to the bottom to unload. I complained, and was told that they also provided smaller carts. Yeah, the smaller carts were like little hand baskets on wheels, barely big enough for 3-4 items.

So what I want is HEB with normal size carts.

I have to say, HEB really is great. I like the candy-free aisles (as someone else says they want), the great selection of affordable goods (with good deal coupons clipped right to the shelf!), and the fact that every store is different according to neighborhood needs. I know I can go to the diabetic-friendly store, the health-nut store, the kosher store, the mega-store, the Latin American store or the tiny one or the fancy one depending on my mood. And they all have all the basics, too.

It's too bad some of them haven't figured out midnight shoppers' needs, but that's not a priority for me anymore. And of course the lines are horrible on Sundays at the biggest store in town, but I feel lik that's the price you pay for going shopping on a weekend afternoon.

Oh, I wish it were easier to find some Asian specialty foods! I seem to have to go too out of my way for miso. (Though employees are generally very helpful when I'm on the hunt! Or if I slip and fall in a recently spilled bottle of oil -- ouch!)

I am really excited about moving (most likely to Boston), but nervous about the grocery options!
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Redneck Gravy on February 05, 2013, 08:42:03 AM
Two things:

1. Don't allow checks in the express lines. This is the worst possible way to pay for anything.

2. Implement a line mechanism where I wait in 1 line and go to the next available cashier. I like this arrangement so much better than getting stuck behind the slowest person in the store while watching people who got in other lines after me check out and leave. Currently, its like a game trying to figure out who looks like they can check out quickly without causing trouble for the cashier or paying by check.

POD!

Our Walmart has a single line for the four self check registers, you get in one line and the first register open is yours.  Of course, this has to be constantly monitored because there is always some doofus walking past the line to be next behind the customer at register one. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: kherbert05 on February 05, 2013, 05:31:24 PM
Please explain to the automated voice that tells me what to do at the self check out that not everyone shops in packs, therefore, there is only me and I cannot scan my groceries and pack them simultaneously.  "The bagging area is full!  Please bag some groceries before scanning more."  And when you move two feet to do that, the AV starting whining "If you are done scanning please press finish and pay!"  Lady, make up my mind. 

Also agree with the beggar free exit.  My area is lousy with Stop and Shops (seriously, you cannot swing a dead cat without hitting at least two) and the ones nearest me always have some sort of ritualized begging going on...I feel like I am trying to get past three headed Fluffy from Harry Potter and The Sorcerer's Stone.  On a typical week, it would go like this:

Monday:  Extremely Long, Vaguely Christian Named Church asking you to give $$$ to save their  women folk from domestic abuse.

Tuesday:  Give my high school cheerleading squad cash so we can go to Paris  (Sorry, I am saving for a trip to Rome, which I still haven't made yet.)

Wednesday:  Church from Monday asking for $$$ for their starving children.

Thursday:  Please help pay for my son's senior year class trip.  (See Tuesday, above.)

Friday:  Church from Monday asking for $$$$ to help their alcoholic men folk.

There were also Girl Scouts in the A.M. and Boy Scouts in the P.M.; cookie sales and the Vets asking for help for their forgotten fellows.  But mostly, it was The Church of the Vaguely Christian Name always asking for money and almost always it was the same two tall, burley guys looking to save women from domestic abuse.  Don't want to make assumptions but my neighbors and I often speculated on a) whether the manager belonged to that church since the group was there at least once a week and b) if the guys were responsible for the domestic abuse themselves. 

I started shopping at a store ten miles away.  They had lots of beggars too, but of a different variety.  It's easier, somehow to turn down football parents than it is to turn down people begging for the deity du jour.

I wrote a STRONGLY worded e-mail to the district I live in asking if begging and panhandling had been added to the state curriculum after being mobbed repeatedly by members of every extra curriculuar group except Football players one weekend.. They weren't doing bake sales or carwashes just begging outside stores. There was apparently hell to pay come Monday afternoon. The higher ups were not pleased and students were told if they did this or begged door to door they would be kicked out of the activities. It has not happened again.

Our Kroger banned a certain church group after they pulled stunts like driving up in vans behind woman putting groceries in their car, opening the doors, pour out and surrounding the woman while preaching to her. Honestly I nearly got one of the idiots with my keys because they really spooked me. The manager asked me to file a report because they needed the evidence to get them banned from the parking lot. There is now a no trespass order. They sometimes still show up in the very early hours at the gas station. But if you tell the krogers they call the cops.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Mannerless on February 05, 2013, 09:30:55 PM
One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.  Seems I'm not alone in this.  Apparently, there's an inordinate number of customers who give the fake number (local area code) 867-5309.

Actually this can be helpful in cases of recalls.  I always use my grocery discount cards and two times have gotten phone notifications of products I purchased that had been recalled.  I was glad to have gotten this information as I had not seen anything on the news about them.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: mmswm on February 05, 2013, 09:40:22 PM
One of the reasons I hate those rewards cards is because I don't want every corporation under the sun tracking what I buy and where I buy it.  Seems I'm not alone in this.  Apparently, there's an inordinate number of customers who give the fake number (local area code) 867-5309.

Actually this can be helpful in cases of recalls.  I always use my grocery discount cards and two times have gotten phone notifications of products I purchased that had been recalled.  I was glad to have gotten this information as I had not seen anything on the news about them.

Hmmmm.  That's an interesting benefit that I'd never contemplated before.  I might have to rethink my stance on the stupid cards.  Maybe I'll make a separate email expressly for this purpose.  I don't know that I'm willing to give up my phone number, even so.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: baritone108 on February 06, 2013, 11:31:51 AM
But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

I have the keychain versions all on one keychain.  Takes up much less room. 
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: baritone108 on February 06, 2013, 11:44:37 AM
So it occurred to me that starting a discussion on what people really want from their grocery store(s) might be worthwhile.

More cashiers than self-checkout lanes.  The store I shop at has 17 registers.  One of these is an express lane.  The express lane and two others have cashiers.  The remainig 14 are self-checkout.  Generally, at least 10 of these will be empty when the store is really busy and there will be REALLY longs lines at the two non-express lanes with cashiers.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Cami on February 06, 2013, 01:04:00 PM
Baggers who have been properly trained in how to bag groceries.

Cashiers not self check outs. (I won't shop at stores that rely on self check outs.)

No politely worded offers to relieve me of my money for the charity of the week.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: cicero on February 06, 2013, 01:31:11 PM


Regarding checks. If you are going to pay with a check, please have the courtesy to have it all written out except for the amount before your turn comes up. Gotta love the customers who get all the way through a month's worth of groceries being rung up and then suddenly discover that in order to write a check, they need a pen! Who knew!



you have to fill in your own check in the supermarket? interesting - in israel all (or i guess most) of the chain supermarkets don't allow you to put *anything* on the check except your signatura - you hand the check to the cashier, they run it through the register and it automatically prints the date and amount and they show it to you to make sure it printed correctly. but i rarely see anyone use a check in the supermarket - maybe once a year or so.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: lowspark on February 06, 2013, 01:44:52 PM
I've never seen that cicero but it sounds much better than than writing your own. It sure would speed things up.

I was going to comment earlier (but forgot) that I do actually do use checks for some purposes. Certain workmen who come to the house, some plumbers for example, don't take credit cards. So occasionally, yes, I do write a check.

But at the grocery store? Um, no.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: Editeer on February 06, 2013, 07:01:46 PM
Cashiers who are paying attention to their job, not talking on their cell phones while they casually drag my groceries across the scanner with one hand.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: msulinski on February 07, 2013, 11:49:52 AM
But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

I have the keychain versions all on one keychain.  Takes up much less room.

The "Key Ring" iPhone app takes up even less space. Plus it shows you current coupons and offers associated with the store.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: snowdragon on February 07, 2013, 11:58:53 AM
But I have a stack of loyalty cards several inches thick that would never fit in my wallet, which means that I forget them at home most of the time.  Why has nobody jumped on the opportunity to turn this into an ap?

I have the keychain versions all on one keychain.  Takes up much less room.

The "Key Ring" iPhone app takes up even less space. Plus it shows you current coupons and offers associated with the store.

You can also use the "Key Ring" app for for your gym memberships and library cards and other things like that, it's available for both iphone and androids. Ir's really a nice  app.
Title: Re: What Do You Want? (Spin-Off of "Is this the new thing in grocery shopping?")
Post by: baritone108 on February 07, 2013, 01:47:42 PM
[The "Key Ring" iPhone app takes up even less space. Plus it shows you current coupons and offers associated with the store.

If I had an iPhone that would be a really helpful tip  ;D   Seriously, it is good to know tthere are apps for that.