Etiquette Hell

A Civil World. Off-topic discussions on a variety of topics. Guests, register for forum membership to see all the boards. => Time For a Coffee Break! => Topic started by: Slartibartfast on September 16, 2010, 01:57:37 PM

Title: "I'm never shopping THERE again!" Share your story!
Post by: Slartibartfast on September 16, 2010, 01:57:37 PM
So after a very frustrating experience with a local doctor, I've decided I'm never going to that practice again.  (I can't give the full story of my doctor experience here, because it deals with some topics that are frowned on on this board, but basically one of the staff members made some very prejudiced statements about people of a certain group, and the doctor just brushed it off when I told her about it.  I won't patronize a business that openly hires bigots, if I have a choice about it.)

However, the decision made me curious - anyone got an interesting story about having SUCH a bad experience with a store/doctor/business that you will never darken their doors again?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ShieldMaiden on September 16, 2010, 02:14:40 PM
Ok, this is a bit funny because of course I am never going to darken the door of *insert famous bridal store* here because I won't be buying another wedding dress (I plan on keeping ShieldMan  ;D).  But I do tell my story to local brides who ask my opinion about where to shop for a wedding dress.

Me, my mother and my two sisters arrived on time to our appointment.  We were assigned a salesperson to help me with dresses.  I specifically told the salesperson that I did not want a train.  It was one of the first things I said:  white with no train.  The salesperson kept pulling dress after dress with trains.  When she pulled the fifth one with a train (and I'm talking Princess Diana style ten foot beaded train because, according to her, 'every bride should have a train on her dress') and I tried it on I stood in front of the mirror and said "it's not for me, I really don't want a train on my dress.  Can you look for ones without trains?"  Her reply was "stand there for five minutes and look at yourself and I'm sure you'll realize you want the train.  It looks beautiful."  I left the store without trying any more. 

I was angry because despite the fact that I told her what style dress I wanted she completed refused to find one to my specifications.  Instead she was pulling dresses that were more to her taste. It made the whole appointment a waste of time.

Luckily I found the perfect dress (without train) at a locally owned bridal shop.  ;D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mechtilde on September 16, 2010, 02:39:54 PM
The owner of our local convenience store is surly to the point of rudeness.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: magiccat26 on September 16, 2010, 02:48:06 PM
There is a department store chain that is well known for it's tools and appliances.  Throughout the entire saga, I never yelled obscenities, I never insulted the CSR, I did occasionally get loud and firm, and occasionally had to talk over the person on the other end of the line.

When DH and I were purchasing our new house, I went shopping on-line for new appliances about a month ahead of our move date.  I purchased a refrigerator, a washer, and dryer.  A total purchase of over $3,500.  It was the beginning of a horrible experience.  First, they changed the shipping address to the billing address...even though I had a receipt that said otherwise, when the email came confirming the pending delivery date, it showed our old address as the delivery address.  

I called customer service and was on hold for 35 minutes before I was able to talk to a human...who proceeded to tell me that I must have made an error when I ordered (even though I had proof otherwise) and that they could not change the order since delivery had already been scheduled.  I could refuse the order when it arrived, but then I would be charged a "restocking" fee.  

I did not want appliances delivered to a home I did not own.  I would not be in the house to "refuse" the delivery.  The delivery date was for the day after I moved into my new house (2 weeks away).  She said it was too late.  I demanded a supervisor.

She refused to transfer me saying that I made an error and she couldn't help me.  I continued to demand a supervisor.  She hung up on me.

I called back...on hold for 23 minutes...got a different rep with a different story.  But this one said she could either cancel the order or I could refuse the shipment at my old address.  I chose to cancel the order.  I was told it would be 10 to 12 weeks before the money would be credited to my account.  The refund policy on the receipt said 10 to 12 business days.  I pointed this out.  She told me that it was a typo and their policy was 10 to 12 weeks for a refund.  I demanded a supervisor.  She hung up on me.  I received an email confirming my cancellation with the "new" policy (different from the one on my ORIGINAL order) listed.

I called back....on hold for 30 minutes.  I asked to speak to a supervisor.  They asked why.  I said, the last two reps I has spoken to had hung up on me and refused to transfer me.  She asked for my order number.  After she pulled it up, she said...Oh that order is cancelled,  I cannot help you.  I said I needed to talk to a supervisor.  She said a supervisor couldn't help me because according to the system I didn't have an order anymore and supervisors could only speak to customers.  I demanded a supervisor and she told me that they would not be able to help me and hung up.  

I went to the company's website and looked up the email for corporate.  I emailed my saga with attachments showing the progression of my order and explaining my problem.  They emailed me back saying I would need to speak to a supervisor at the call center and gave me the number I had already called 3 times.

So, I called again.  This time I refused to explain myself.  I just politely asked for a supervisor.  Repeating myself over and over and over again (like a broken record) until they got fed up and transferred me.

I explained my situation to the supervisor who denied that any of their reps would ever hang up on a customer.   ::)  They finally agreed to refund my money as shown on my on-line receipt.  I got his name and direct line.

I watched my account daily and after 12 days the money wasn't in the account, so I called him and asked him why my refund had not been issued.  I was given the run around for 3 days until he finally admitted that he hadn't submitted my request because, "It just wasn't done."  I informed him that I would be taking action very soon to ensure that the proper authorities knew that they were not honoring their own refund policy as stated when I made my purchase.  He sputtered and told me it would get done that day.

I continued to watch my account and called every day until FINALLY, they refunded my money.  I did not have a washer, dryer, or refrigerator when I moved into my home.  As soon as I received my refund, I went to the local blue hardware store that sells appliances, and purchased everything I needed.  They delivered the next day and I saved over $500 because I purchased a discontinued floor model of the refrigerator I wanted.

It has been 2 1/2 years, but I refuse to step foot in the store or spend any of my money there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Samantha on September 16, 2010, 02:48:23 PM
Not really shopping, but I won't go back to my old doctor. He was the physician that my parents saw, and that I saw, the whole time I was growing up. Around the time I turned 18, I decided to stop seeing him for a few different reasons.

The first was because my Mom went in complaining about something (turned out that she had carpel tunnel syndrome),
and he told her to get a more ladylike job (my Mom worked in a factory).

The second was because he was the father of one of my close friends in high school, and it was really really awkward the first time I went for a gyno exam... He'd seen me in my pajamas and a face mask at slumber parties! I was going to stick with him as my primary physician and start going to an ob/gyn for my annual exam, as he was a good doctor, until he made the comment to my Mom. That was the last straw.

The third was because I'd struggled (and still do) with my weight. I'd complain to him about it, and he'd tell me to eat more vegetables, less chocolate, and exercise. I was doing that, but nothing worked! After changing doctors, the new one ran full bloodwork... and found out that I had a thyroid condition!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Delia DeLyons on September 16, 2010, 02:56:26 PM
      Went to get tires at a local guy's store.  He was so rude and condescending to me and to every question I asked, which were what I would consider to be quite normal, given his services,  Example:  "Can you look at my tire, it has a slow leak and I was wondering if it could be patched?"  

     And he seemed so put out by my having come into his store AT ALL (note, it was not like it was lunch time, or close to closing or anything, it was just after 1 o'clock on a Saturday) that I felt incredibly uncomfortable and almost bullied the entire time I was there.   I left without purchasing his services, because he had actually made me feel bad, like I was bothering him!!    He was complete with snarky comments and exasperated facial expressions.  It was too much!

     I got my tires at a chain tire store and got exceptionally friendly and courteous service.  

     Months passed, and I had to attend a customer service focus training at work.  (No, I wasn't BAD - everyone had to go  ;))

     The instructor asked us to tell of a time we received poor service.  I started to talk about the rude tire guy and someone in the class immediately says "Oh, the has to be "Man's First Name" Tire's!!!"  

     Yes, it was.  Being famous for being a jerk = good for business?  I don't know... but he's still open... maybe he has good prices or something.   ??? ::) :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 16, 2010, 02:57:48 PM
Hooo-boy...

Best Buy: Went there back in July to buy a portable DVD player car charger. This was after searching online and seeing that BB carries them IN STORE and not only online. So I drive over there and tell the associate standing at the door what I am looking for and he directs me to the GPS/Mobile devices area. I go over there and look through all the shelves and aisles....not there. So I start looking for a Sales Associate. Finally find one, and he tries to talk me into buying something that you'd use for a Garmin. Uh...no....that's not what I asked for.

I then go to the Customer Service desk, tell them what I am looking for and they do not have any in stock. No offers to look up another store in the area to see if anyone had one or to order if for me. I ended up going to Walmart and not only did they have it, but the Associate knew right where it was!

Old Navy: went looking for shorts and  all they had were short-shorts, nothing in my size. in fact they didn't have anything above a size 10. Very unhelpful Sales Associates, very rude and condescending attitude.

Lane Bryant: Sales Associate seemed more interested in talking with her friend then doing her job (seeing if I needed help).

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on September 16, 2010, 02:57:54 PM
/BG: I used to live in a very large city, at least that was what my address said, but in reality it was a tiny island in the middle of the country and suberbs.  This store was in walking distance from my home and the closest drug store.

Locally owned pharmacy.  I stopped in to get some sudafed and they required my ID as everywhere has it behind the counter now (oddly enough I don't need my ID when picking up narcotics).  She examined it closely and then questioned me closely about where I lived and finally said that since I didn't live in her town she wasn't going to sell me any.  By the time I was done I felt like a criminal.  That was last summer.  I wasn't surprised when they closed last spring.


Specific WalMart- I'm not a huge Wally fan, but sometimes you just have to go there.  I really didn't like that store because they had a receipt checker and only checked my race while people of other races walked by without a problem.  I really had to stop at that one and I was waiting in line  two guys came running past me and one caught the other and they were on the floor in a rather nasty fight.  Very bad.  On the up side management came from the woodwork.  On the down side they grabbed the guy1 (who was my race) and let the other guy2 (another race) get away.  Turns out other guy2 had stolen the purse of the woman that guy1 was with.  It had been a long time since I had dealt with such obvious racism and will never go back there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sheila Take a Bow on September 16, 2010, 03:11:35 PM
There is a department store chain that is well known for it's tools and appliances.  Throughout the entire saga, I never yelled obscenities, I never insulted the CSR, I did occasionally get loud and firm, and occasionally had to talk over the person on the other end of the line.

(snip)

It has been 2 1/2 years, but I refuse to step foot in the store or spend any of my money there.

I know that store!  I ordered a split box spring from them and got a call from the delivery people on the day of delivery saying that they had only shipped one of the two parts, and asked if I wanted to refuse delivery.  I said yes.  When I called the CSR, I was basically told that the order no longer existed, that my credit card had already been charged but would be credited at some point after the half of a box spring was back in their warehouse.  Then she offered to transfer me to sales so I could place a new order.  They eventually refunded my money after a couple of weeks.  (And in the time it took for them to credit my card, DH and I had ordered a box spring from a local mattress store and had it delivered.)

I went back to them (foolishly) because I got a deal on a baby swing.  I ordered it online for in-store pickup.  I got an email that it was available, but when DH went to pick it up it wasn't in the store.  Apparently someone had marked the order as complete (even though they had no record that the swing had been picked up), so I was charged but I never got the item.  And it wasn't in the store at all.  DH asked how long it would be before it could be reordered, and I was told that because the order was shown as complete we'd have to buy it again.

When DH asked about a refund, he was told it would have to be done online.  I called the CSRs and was told it couldn't be done online, because the transaction was "completed" at the store, so the store would have to fix it.  Everyone on up to the store manager insisted it had to be done online, and all of the CSRs for the website insisted it had to be done in store.

In the end, I tried to dispute the charge with my credit card, but because it was under $50 the credit card company wouldn't do it.  At the time I'd just had my baby and I decided that my time was worth more than the $50 that Sears had swindled out of me.  So instead I won't shop there or any of their sister stores.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lady Snowdon on September 16, 2010, 03:15:46 PM
I worked at a ShopKo one summer, and the result of my working there was that my entire family boycotted the store until it finally closed years later.  

1) I was written up for failing to respond to my supervisor's call, despite the fact that she was asking me to call the wrong phone number to contact her.

2) Same supervisor decided to quit and become a flight attendant.  At the team meeting where this was announced, supervisor smiled very evilly and said, "Yes, and I intend on making sure as many of you as possible are fired before I leave".  :o

3) The night supervisor called me into his office one night to ask me why I'd been in the bathroom for "so long" earlier that night.  I stammered out something about "female issues" and he told me he'd been watching me work via the security cameras for quite some time!  He also encouraged me to "come talk to him" any time I had a problem.

4) When I was fired from there, the supervisor who officially fired me told me outright, "You're a really good worker, but *other supervisor* doesn't like you, so you've got to go".  

I've never set foot in a store owned by that company since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CG on September 16, 2010, 03:25:39 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: blueberrypancakes on September 16, 2010, 03:29:17 PM
Two stories but they aren't mine (although I don't shop these places anymore either)

1) Parents were buying a new couch for the family room. Mom wanted a sectional, and she wanted blue.  So I went with her to JC Penneys Home Store.  Bam, there's a sectional, and bam, here's all your choices of fabrics and colors.  She picked out a pretty blue, we order it and are told it will be 6 -8 weeks as it is a custom job.

8 weeks go by.  Mom calls to find out where her couch is.  Finds out that the blue she picked out had been discontinued, the order had been cancelled, and no one had bothered to tell her about it.  (Her credit card hadn't been charged, but since she had done the no payment for x days, she didn't realize the order hadn't gone through - never got a call or anything.) Apologies all around, please come back and pick out a new color and we'll get a discount.

So Mom picks out a pretty blue-gray.  Not exactly what she wanted, but it was still nice.  Phone rings a week later and she is told whoops, our bad, that one was discontinued too. 

End up going to Lay-Z-Boy which she had been hesitant about because of price, found a BLUE sectional on CLEARANCE with a bonus recliner.  So happy ending there.

2)  My boyfriend's parents are entertainment/electronic junkies.  They could open a store with their dvd/blu ray collection. Few years ago they did a remodel and also bought a new TV, Blu Ray, the whole shebang. They had a Best Buy rewards card, and were told, "oh, we are going to update you to a new card for elite (or something like that) customers."  Long story short, something screwed up somewhere, and none of their points got recorded, so they aren't getting the $$$s in gift certificates they rightfully earned. His mom has all her receipts, gone to customer service at the store, called countless times, emailed corporate, and still has not had this issue resolved.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Punky B. on September 16, 2010, 03:29:43 PM
Dh and I went to Chili's for dinner one night.  We chose the one closest to our house.  The waitress was distracted, got our drink order, I got diet instead of regular (and I can't drink diet).  We sat there for about 20 minutes, waiting on her to come back.  We saw her a few minutes later, tried to flag her down, and she looked at us and walked into the back again.  DH left money for one correct drink and we decided to try the Chili's further north.

Walked in, was seated right next to the kitchen, and still no one even talked to us for another 20 minutes, not even to introduce themselves as our server.  We were fed up at that point and walked out.  We have never been back to any Chilis.  Shame, I did like their burgers.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: magiccat26 on September 16, 2010, 03:34:54 PM
There is a department store chain that is well known for it's tools and appliances.  Throughout the entire saga, I never yelled obscenities, I never insulted the CSR, I did occasionally get loud and firm, and occasionally had to talk over the person on the other end of the line.

(snip)

It has been 2 1/2 years, but I refuse to step foot in the store or spend any of my money there.

I know that store! 

(snip)

In the end, I tried to dispute the charge with my credit card, but because it was under $50 the credit card company wouldn't do it.  At the time I'd just had my baby and I decided that my time was worth more than the $50 that Sears had swindled out of me.  So instead I won't shop there or any of their sister stores.

That's the one!   ;)  Ever since Kmart purchased them, the Customer Service has just been poor.  I'm sorry you had a similar experience.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 16, 2010, 03:43:57 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

Did she ever find out what caused it? just curious, I have a bruise that I've had for eight months now.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CG on September 16, 2010, 03:45:47 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

Did she ever find out what caused it? just curious, I have a bruise that I've had for eight months now.

No, but it has resolved itself.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 16, 2010, 03:50:16 PM
As soon as I find another dentist in my insurance network, I am firing my old dentist.

September 1st, I had to take two of my kids in for their cleanings (tried to get appts over summer break and they were full up). We sat there in the waiting room for over an hour past our appointment time. No reason, no excuse, no offers to reschedule.

My kids ended up missing a day of school because by the time we got out of there, it was lunchtime and then by the time we got home it was 2:00 pm.

I really didn't want to reschedule because the kids already had missed school that day and I drove 30 miles to get to the dentist's office.

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Cubbie on September 16, 2010, 03:51:45 PM
About twenty years ago, Wal-Mart was building it's first store in our area.  At the time, my dad was in the habit of taking his few employees out to breakfast once a month.  On that day, they were seated at the table next to the construction supervisor and the general manager for the new store.  The laughter and speech from the next table was loud and it was impossible not to hear the conversation.  The problem?  The two men were discussing their multiple thousands of dollars bet,...could the construction manager bankrupt more small local construction companies during the building process or would the general manager run out more independent businesses within six months.  To this day, I have NEVER set foot inside one of their stores.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: heartmug on September 16, 2010, 03:58:58 PM
MLB online.   >:(

I ordered my son a very expensive jacket for our local team.  Ordered it so it came 3 weeks before Christmas.  It came, but it was a football t-shirt for another state's team.  I called the number, it was a warehouse number, and they connected me with a home shopping network.  I gave the lady the info, she apologized and explained they both used the same warehouse for sports stuff.  She told me to keep the shirt and thanked me so they could re-send their customer's order.  I called MLB and they saw the mix up but said they would have to wait until customer in other state sent it back to them!!!  They never did and it took 2 months and my credit card company's involvement to get me the refund.

I gave the football t-shirt to a co-worker whose niece was going to school in that state.  She was thrilled.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 16, 2010, 03:59:03 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: 2littlemonkeys on September 16, 2010, 04:00:02 PM
I can't think of any retail experiences but I do have a couple of doctors who will never see my face again.  Fortunately, the visits were one offs and they weren't long term doctors.

1) I used one of those cream hair removers and didn't do the patch test (shame on me, I know.)  I'd never had an issue before but this time, I had a nasty reaction and very itchy legs.  I didn't have a regular doctor at the time, so I made an appointment with one in our plan.

I signed in and sat in the waiting room.  About 10 minutes later, the nurse called me back and took the general info (height, weight, etc.).  Then I cooled my heels in the exam room for an hour and half.  I was on my lunch break and was getting more and more anxious, as my boss wasn't exactly flexible about stuff like this.  I flagged down a nurse and she said the doctor would be right in.  FINALLY the doctor came in, examined me, yelled at me for itching my legs and gave me a prescription.  The whole visit took less than 5 minutes.  She also wanted to do a follow up a week later.  I decided to give her the benefit of the doubt and figured she must have been on some sort of emergency call.  The second visit was exactly like the first.  Sat around in the exam room forEVER before she finally came in, looked at my legs, scolded me for having itching scars and walked out.   She just totally rubbed me the wrong way and I decided to not add her as my GP.

2) I have eczema and it shows up in strange places.  For the past several years, it's been on my eye lid.  One night, I put on my eye mask to go to sleep.  The next morning, my eye was so swollen, I couldn't even see out of it.  And the skin was really itchy and red.  I figured the eye mask must have irritated it and it got all puffy but I wanted to make sure it wasn't a contagious infection.  I was still looking for a regular doctor and called another doctor in my plan.  I tried to explain my theory on what was causing it but she decided it was DH that did this to me, he was obviously abusive.  I some how managed to convince her nothing could be farther from the truth.  Then she asked me if I'd struck my head at all recently.  I (stupidly) told her that about a week  earlier, I'd bonked my head (not my eye) on our kitchen cabinet.  Oh, well then that was OBVIOUSLY the cause of this.  She did give me some anti-inflammatory medicine and it did go down by the next day. But I just felt so dismissed by her.  She wouldn't even consider the idea that my eczema might have had a bad flare up (I mentioned the eye mask and chronic eczema and everything.).  And sure enough, it happened again a few weeks later (when I had NOT bumped my head on anything).  I figured out it was right after I washed my eye mask and it was the soap.  I stopped using soap when I washed it and never had another problem.

My sister had a horrid experience with a bridal shop that was so horrid I vowed to buy off the rack when it was my turn.  They basically wooed her until they had her deposit then treated her like something they found on the bottom of her shoe.

Magiccat and Monkey mama, what horrid stories!  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Namárië on September 16, 2010, 04:00:50 PM
I will not go to GameStop anymore. The last time I went there, I brought up a game that I wanted to purchase (new), and the woman grabbed a really cruddy-looking used disk. I reiterated that I wanted new. She grabbed another used disk, and showed me that it was much nicer. I explained the moral reasons I wanted a new one, and her and the other sales associate mocked me. I wish I had just left, but I ended up letting myself be bullied into buying the used game. The time before that, I was completely ignored, while male customers were helped. Hmmph.

I will never use WalMart Site-to-Store shipping. It was a complete nightmare getting the second half of a chaise I ordered. The chaise itself is lovely, but it was such a distressing process to actually get both halves of it in my possession that I wish I had never ordered it. I did get a partial refund, but it was still not worth it.

I refused to go back to a therapist I was seeing when I was a minor because she was recounting everything I said to her (with some offensive and horrible embellishments) to my mother. My mom was cool with it, since my therapist had just lied and told her I was s3xually abused by my uncle, her brother. (I was not!)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: EddiesMom on September 16, 2010, 04:01:13 PM
I work with a breed specific dog adoption group.  Each year, we have a reunion.  A major part of this reunion is a fundraising auction/raffle.  I'm in charge of the auction/raffle, and spend a good deal of time soliciting donations.  

There is a (insert number between two and four here) Dog Bakery in nearby Big City.  In the past, they've been very generous with our group.  In turn, I bought a lot of treats and toys there.  Early last month, I stopped in to make a purchase and ask for a donation.  I introduced myself to the owner, showed her the four bags of treats I was buying and told her they were being purchased as donations to our group's upcoming event, and would she care to make a donation of her own?  I gave her a personalized copy of the fundraising letter I wrote---and it's a very good letter.  She asked if I needed an immediate decision, and I replied no, my contact information was on the letter, and thanked her for considering our group.  

I have not been able to get back to BigCity to follow up, so I asked our group president if she minded stopping in to see if a decision had been made.  Mind you, the event is coming up quickly.  Owner was not in the shop.  Employee had never heard of our group--which is odd because they give our members a discount on purchases.  Employee called owner who told president that it was too close to the event to consider a donation, that she wasn't familiar with our group, and that this was the first time anyone had approached her about this!  She denied ever speaking with me or receiving the hand-delivered fundraising letter.  

If she had chosen not to donate, all she had to do was say no.  Instead, she was rude and unkind.  

AS much as my dogs like some of this bakery's treats, we're making a permanent switch to Cloud Star.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SiotehCat on September 16, 2010, 04:09:00 PM
I will not set foot in a particular large chain bookstore.

The three of us,Sio,Partner and Son(then 8) would frequent this bookstore at least once a week, but usually twice and would always buy books AND drinks. We would sit in their cafe reading our books and drinking our refreshments until we were ready to leave.

This particular night, we go in same as usual and immediately split up. I head to the cafe to purchase our drinks, Son heads to whatever section to pick his book, and Partner goes to his section to pick his book. Our drinks barely come out, when Son is being escorted to the cafe by an employee. Before she even reaches the cafe, she shouts to me "Is this your son?" I say "Yeah, did he do something wrong?". I knew he hadn't because he has never been that kind of kid. She says "No, but we do not allow kids without their parents." I said Ok. We took our drinks and left.

We have since become loyal patrons of Other Chain Bookstore. We will not shop anywhere my son is not treated like the paying customer that he is.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: guihong on September 16, 2010, 04:10:53 PM
Popular lingerie store named for a Queen of England:  Several years ago, I walked into one of their stores looking for a bridal shower gift for a close friend.  The clerk looked at my not-so-endowed body and remarked that there was a sale on miracle bras.  I didn't buy the gift there, and haven't been back since.

This one is probably moot, because I think the chain involved is gone.  It was Fazio's, a grocery store.  My mother was having circulatory problems and could not walk well, so I was helping her shop (I don't think I had my license yet, which is why she was there).  If I remember, there was some issue and the clerk told my mother she had to go to the office to resolve it.  The office was at the top of a huge flight of steps.  They would not let me go up there and talk to the person, my mother had to go.  Somehow she got up to the top of the steps, only to find that the cashier could have taken care of whatever it was herself.  We never set foot inside another Fazio's.

gui
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: BuffaloFang on September 16, 2010, 04:11:04 PM
It has been 5 years since I've spent a penny at Walmart, despite the fact that there is one within 3 miles of my house, and the nearest Target is about twice as far away.  it was a series of incidents that brought me to my breaking point.

First, I tried to buy fabric.  I looked around in vain for an attendant to cut my fabric.  Nobody came.  I finally hunted someone down in the store, who said he'd page someone to the fabric counter.  10 minutes pass, nothing.  So I go up front and ask for help, go back to the counter, wait another 5 minutes.  Nobody.  Finally, I picked up the phone at the fabric counter, called the front desk, and asked someone to be sent to the fabric counter.  Nobody.  After about 45 minutes of waiting I just picked up the scissors and cut my fabric myself, brought it to the cashier, and let them to deal with getting pricing.  Then they found someone.

Second,
at one point I bought a few plates on clearance to use for my friend's shower.  I ended up not using them, and didn't want them cluttering up my house.  So I went to return them.  The woman at customer service range them up, then said, really snarkily "ONE dollar?  You're returning these for ONE dollar??  Why are you wasting my time?"  I don't know why I didn't demand a manager, but instead explained my reasons.  She ended the transaction with a sarcastic,  "Don't spend it all in on place."

Third and final, I gave them a manufacturers coupon for a product (for ONE dollar, again!).  The cashier rang everything through really quickly, and right as he was about to hit total I asked, "Did you get my coupon?"  He had a look on his face that just told me he didn't.  Instead of owning up to the mistake, he then LIED to me, and said they only took Krogers or Walgreens coupons.  ???  Uh, no, obviously not.  I argued with him, and then he sent me to customer service to wait in line for $1.  At least the woman didn't give me snark this time.  So I finally called the manager on my way out of the store.  They hung up on me.

So I sent an angry email detailing why I was never shopping there again, how I hated them, etc.  I admit I was a bit over the top.  They had a manager call me, and I apologized for how scathing my email was, said I probably over reacted.  His response?  "Yeah you did.  Next time, just call a manager."

Yeah...there will be no more next times.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 16, 2010, 04:14:56 PM
Another Best Buy story here.

When they first opened in our area, about 15 years ago, I went in looking for a CD for an Xmas gift.  Found it and went up to pay.  At the time, we did not have a debit card (as we were told, incorrectly, that we would have to pay a $2 ATM fee every time we used it) and we used the credit card only for large purchases.  The CD was around $10, and I pulled out my checkbook to pay for it.  The cashier pitched a hissy fit -- "You're trying to pay with a check?!?!"  You'd have thought I had handed her a bagful of zlotys. ::)  She tried to pressure me into using cash.  I didn't have it.  She tried to pressure me into using the credit card.  When that didn't work, she tried to pressure me into just leaving the store without my purchase.  :o I dug in my heels, and the line that was forming behind me was getting ugly -- and the remarks were being aimed at the cashier, not me.  Finally she called over the supervisor, who reluctantly OK'ed my nasty check and allowed me to buy their precious merchandise, but not before informing me in a snotty voice that I'd better not even think about returning my purchase for cash; store credit only and that only after two weeks for my check to clear.

I haven't been back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Carnation on September 16, 2010, 04:24:44 PM
My niece has celiac disease. Before it was diagnosed, she was on the heavy side, even though she was just a kid.

One day, her mother took her to the dentist.  The receptionist blurted out "Why is that kid so fat?"

SIL went ballistic.   She went right into the examination room where the doctor was seeing a patient.  She gave it to him (even though it wasn't his fault) both barrels and ended up with "You just lost FIVE patients!"

As for me, never go to a certain (independently owned place) local restaurant with a member of a certain ethnic group and expect to be waited on.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Peggy Gus on September 16, 2010, 04:25:26 PM
MLB online.   >:(

I ordered my son a very expensive jacket for our local team.  Ordered it so it came 3 weeks before Christmas.  It came, but it was a football t-shirt for another state's team.  I called the number, it was a warehouse number, and they connected me with a home shopping network.  I gave the lady the info, she apologized and explained they both used the same warehouse for sports stuff.  She told me to keep the shirt and thanked me so they could re-send their customer's order.  I called MLB and they saw the mix up but said they would have to wait until customer in other state sent it back to them!!!  They never did and it took 2 months and my credit card company's involvement to get me the refund.

I gave the football t-shirt to a co-worker whose niece was going to school in that state.  She was thrilled.

Same thing happened to me with the Finishline. I ordered a sweatshirt online and I when I looked at the tracking info I saw it was not delivering to me. I called and they said yes it was a mix-up and they would fix it. Order arrived and I see where they taped a label with my name over another label, inside was a totally different item. They also told me that I would have to wait for other person to return item, because it was the only one they had. I never received it.

I wanted to buy a golf club so I went to D-I-C-K-S Sporting goods, the guy in the pro shop didn't pay any attention to me at all. I finally had to seek him out. They allow you to hit a club in their indoor driving range, so I asked if I could hit the club. He asked if I had ever played golf, and I said yes. He said "really, because you have a man's club", I replied "I know, I have the woman's version and I want to try this one". He got all huffy and rolled his eyes and said "whatever". I asked him what the problem was, he replied that he was sick of people coming in and buying things not intended for them. I told him I was sick of spending money at stores that allow their employees to treat people like crap. I did complain to the manager and he gave me a gift certificate. I ended up going to another location and buying it there, I believe the employees who work in the ProShop get commission and he lost out because it was a $400 golf club.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Squeaks on September 16, 2010, 04:36:18 PM
Another Best Buy story here.

When they first opened in our area, about 15 years ago, I went in looking for a CD for an Xmas gift.  Found it and went up to pay.  At the time, we did not have a debit card (as we were told, incorrectly, that we would have to pay a $2 ATM fee every time we used it) and we used the credit card only for large purchases.  The CD was around $10, and I pulled out my checkbook to pay for it.  The cashier pitched a hissy fit -- "You're trying to pay with a check?!?!"  You'd have thought I had handed her a bagful of zlotys. ::)  She tried to pressure me into using cash.  I didn't have it.  She tried to pressure me into using the credit card.  When that didn't work, she tried to pressure me into just leaving the store without my purchase.  :o I dug in my heels, and the line that was forming behind me was getting ugly -- and the remarks were being aimed at the cashier, not me.  Finally she called over the supervisor, who reluctantly OK'ed my nasty check and allowed me to buy their precious merchandise, but not before informing me in a snotty voice that I'd better not even think about returning my purchase for cash; store credit only and that only after two weeks for my check to clear.

I haven't been back.

This one makes me scratch my head the most. . .  why not just have a no checks policy? 

Very very strange.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 16, 2010, 04:38:34 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: cattlekid on September 16, 2010, 04:43:18 PM
I will never shop at the Macy's in my town after an experience I had there about a year ago.  

I picked out two bras, one that was on clearance.  The clearance bra did not have a price tag.

I brought the bras up to the "customer service" counter and tried to pay for them.  The cashier said that she couldn't ring up the bra because it didn't have a tag and I was going to have to find another similar one so that she could ring it up.

I was probably somewhat of a SS, but I told her that really wasn't my job to start pawing through the entire stock of bras to find the one that might have the price.  If there would have been one on the same rack that had the price, I certainly would have brought it up to the counter.  She basically said that it wasn't her job to do that either.  Not only did she lose that sale, I've never been back to that store since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on September 16, 2010, 04:55:15 PM
She basically said that it wasn't her job to do that either.

Well goodness, whose job is it, then?  The store elves?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hillia on September 16, 2010, 05:01:37 PM
For DH's birthday earlier this month, I treated us to a nice dinner at a well-reviewed Brazilian steakhouse.  This is one of those places where you pay a set amount, and the waiters circulate with skewers of meat which they cut off and serve at the table.  It was DH, me, our two friends, and 16 yr old DS.  The guys were all excited at having a carnivore feast, based on many reviews.

The way this place operates is that you are given a wooden cylinder painted in 3 stripes of red, yellow, and green.  You put the red side up while you visit the salad/appetizer bar, then flip it to green when you are ready for your meat and sides.  

After we'd been to the salad bar (and waited 15 minutes for drinks), we flipped the token to green.  After about another 15 minutes, tiny dishes of sides came out (rice, beans, and fried bananas), about a spoonful for each person.  Another 15 minutes and a waiter appeared with some meat.  He served us all very small portions - about 2 bites each - and left.  I don't mind the small portions, as it makes sense to not waste the food by serving a plateful at a time.  However, it took between 20-30 minutes between each waiter wandering by, so our meal was 2 bites, wait 20 minutes, 3 bites, wait 30 minutes, etc.  It took 45 minutes for DH to get a refill on his soda.  We asked for a refill on the fried bananas; after 30-40 minutes, out came a plate with 2 pieces on it.

The base charge per person was $30.  With drinks, dessert, and tip, our total was close to $300.  The food was delicious, but I don't think any of us had more than about 4 oz of meat.  For $31, I can do a lot better.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bookworm317 on September 16, 2010, 05:51:59 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ChristiKayAnn on September 16, 2010, 05:52:15 PM
My mom used to work at a discount chain super store (not walmart the other one.)  while she worked there she noticed something strange, when she showed up for work at 6 am on the day the sales came out all of the sale prices on the computer were correct (the managers changed them overnight) but as soon as the corprate office opened the computer/register blinked (it did this whenever there was a download) and all of the prices went back to full price so that if the cashiers and/or the customers were not paying attention the customer would be cheated out of the sale price, then if enough customers complained the managers would reset the computers with the sale prices that night and they would be fine until the next week when they would have to do it all over again.  after she noticed the pattern mom quit and we all quit shopping there because we didn't want to support a store that purposely tried to cheat the customers at the corprate level.

This was before they merged with the store in magicat and monkeymama's stories but I am not at all surprised that their total disregard for their customers has infected the other store.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 16, 2010, 05:56:52 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?

My dark sense of humor has a reply, but my good half is surpressing it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Amava on September 16, 2010, 05:57:45 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?
I thought that the doctor was suggesting that the lady's husband was beating her.
But maybe something else was meant, I'm not sure?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 16, 2010, 06:02:02 PM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?
I thought that the doctor was suggesting that the lady's husband was beating her.
But maybe something else was meant, I'm not sure?

That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Nurvingiel on September 16, 2010, 06:33:06 PM
Public service announcement: Do not have a registry of any kind at Sears. This message brought to you by the Nurvingiel for a sane Ehell foundation.

I don't boycott Sears, but if someone tells me they're thinking of doing their registry somewhere I tell them, "Anywhere but Sears" (due to that drill fiasco with our registry). Basically, Sears is incompetent at allowing someone to purchase a gift over the phone to be picked up in store. That's partly why we had a regsitry you know, Sears!

I do, however, boycott Booster Juice. This is due to the anti-forestry propaganda that they post in their stores, basically stating that paper is bad, forestry is bad and unsustainable, and that's why they use styrofoam. Look, use styrofoam, I don't care. It's cheaper, you have a bottom line, I get that. But don't slag my industry to justify its use - that is not cool. Just use the styrofoam.

I will never go there because of their unfounded claims about forestry. I'd think about maybe going there, someday, if they stopped their misinformation campaign.

Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?
I thought that the doctor was suggesting that the lady's husband was beating her.
But maybe something else was meant, I'm not sure?

That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
The first thing I thought of was, "Not every woman plays rugby you know." Women's rugby is a guaranteed way to get a steady supply of bruises, but no one bruise should last more than a month or two. Then it's a medical problem I think.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: geordicat on September 16, 2010, 06:50:24 PM
Another Best Buy

I was looking for a laptop.  My first laptop. :)  I had cash.. actual cash.  Pictures of dead presidents.  I was ready to buy a nice laptop.  I walked into Best Buy because I saw online they had the computer I wanted.  I walked to the electronics department.  I looked at the computers.  I got ignored by three salespeople.  "I'm on a break" and "It's not my department" were the excuses I got.

So I looked.. I was waiting.  I stood in front of a very nice pretty (expensive!!!) machine.  It was out of my range, but I was looking.  I asked for help.  I got eye rolls and turned backs. 

ok then. 

Just then a man walked into the department.  All three salespeople ran, RAN over to help him.  They jumped in front of me to ask if he needed help.

wow.  So I pulled out my cash and said "I asked for help and you ignored me.  You must not want this!" and I walked out.  Went into Computer City and told them what happened and why I was there.  they bent over backwards to help me.  I got a better upgraded machine for less than I was going to spend at BB.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on September 16, 2010, 06:55:55 PM
well you know 'giiiiiirrrrllllllls' know nothing about "insert whatever here"

and just waste the salespersons time.

snort

and I bet most of us know more than that salesperson.

(local bank owner - when I was a kid - never dressed in anything but jeans and flannel shirts AT WORK - was also underestemated many times by other "big shots" till he took out his wallet)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CG on September 16, 2010, 07:06:52 PM
well you know 'giiiiiirrrrllllllls' know nothing about "insert whatever here"

and just waste the salespersons time.

snort

and I bet most of us know more than that salesperson.

(local bank owner - when I was a kid - never dressed in anything but jeans and flannel shirts AT WORK - was also underestemated many times by other "big shots" till he took out his wallet)

Y'all might enjoy this and the next few comics: http://www.queenofwands.net/d/20021104.html (Not be work-friendly, rather violent and foul-mouthed)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: geordicat on September 16, 2010, 07:17:03 PM
well you know 'giiiiiirrrrllllllls' know nothing about "insert whatever here"

and just waste the salespersons time.

snort

and I bet most of us know more than that salesperson.

(local bank owner - when I was a kid - never dressed in anything but jeans and flannel shirts AT WORK - was also underestemated many times by other "big shots" till he took out his wallet)

Y'all might enjoy this and the next few comics: http://www.queenofwands.net/d/20021104.html (Not be work-friendly, rather violent and foul-mouthed)

*grinning*
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on September 16, 2010, 07:34:39 PM
Popular lingerie store named for a Queen of England:  Several years ago, I walked into one of their stores looking for a bridal shower gift for a close friend.  The clerk looked at my not-so-endowed body and remarked that there was a sale on miracle bras.  I didn't buy the gift there, and haven't been back since.

gui

The last time I stopped in there the sales girl looked me up and down and disdainfully said, "We don't carry anything in your size."  Which actually wasn't true, but the don't nedd my money either
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 16, 2010, 07:40:32 PM
Hillia - I'm surprised you had difficulty at the Brazilian house.  We have always left bursting and have to turn our coaster to red bc they come by so often.  I think you got a bad one bc I've been to 4 different braz places and all were great and considerably more expensive to the tune of 49 Per person not including drinks. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 16, 2010, 07:45:32 PM
I had similar experiences with sears as magiccat amd monkeymama. I won't set foot in one ever again. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Mopsy428 on September 16, 2010, 07:49:00 PM
Three places:

Sears--I've heard so many bad stories from that store, that I'm not ordering anything there.

Story #1: Mom and Dad bought a box spring and mattress. The delivery people bought the wrong box spring. Six weeks and multiple phone calls to customer service later, the box spring finally arrived.

Story #2: Sears installed the dish washer wrong. Mom called them. They charged her a "service fee", even though it was their fault that the washer didn't work.

We'll call this woman "Mrs. Tailor" since she is a tailor. I called to ask if I could come for my pants. She responded, "Not this week" and hung up the phone. Literally, that's all she said to me before she hung up.

Mom couldn't understand it, and she recommended Mrs. Tailor to my cousin Maria. Maria called, and this was the conversation:

*RING RING*

Mrs. T: "What do you want?"

Maria: "Ummm....this is so-and-so. I was wondering if you could hem my pants..."

Mrs. T.: "Come in at 10." *click*

The thing was that Maria was going to ask her where she lived, but decided not to go to her after all.

And #3 is A.C. Moore's. I had two things of white thread. I went into a line to pay. The light by the register was on. I was the last one in line. As it's my turn to pay, the cashier turns off the light and tells me I have to go somewhere else because it's her break time. Ummm...no. Turn off your light earlier if you have to be on break at a certain time.

Then, I wanted to get my project framed, and the sales associate kept showing me how to make my own when I told me multiple times that I DID NOT want to frame my project myself. I told him that I wasn't going to buy anything from the store, and I went to Michael's where they were more than happy to help me.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: baglady on September 16, 2010, 07:50:08 PM
Now (thankfully) defunct airline that rhymes with Power Chair.

I booked a flight to California with them because they were uber-cheap. I soon found out why. They called me *twice* to tell me my flight had been canceled/rescheduled. Not a big deal, as I was able to book another or fly at the rescheduled time.

Then there was a Five. Hour. Delay. on the tarmac before we could take off. No explanation. They did give out complimentary (nonalcoholic) drinks as compensation during the wait, but since we were discouraged from using the bathroom, it wasn't what you'd call the best of perks.

Once in the air (finally!), it was like pulling teeth to get a simple request granted by the flight attendants. I'm asking for a pillow, not the freakin' moon!

I would boycott them, if they still existed.

BTW, I realize airlines are doing things now like charging for pillows, but this was 1999.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 16, 2010, 07:55:15 PM
I can't figure out the airline name. Its not against the rules to name the company and sometimes these 'rhymes' make it more confusing.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 16, 2010, 07:56:41 PM
That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
OT -- MY grandmother told me (well before I was married) "If your husband beats you, just remember -- he's got to sleep sometimes, and two-by-fours are easy to come by."  >:D

We now return you to your regularly scheduled gripefest. ;)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Nurvingiel on September 16, 2010, 07:58:10 PM
I can't figure out the airline name. Its not against the rules to name the company and sometimes these 'rhymes' make it more confusing.
I agree.

It's... something Air. Clearly chair = air. Otherwise I got nothin'.

Baglady go ahead and post the company's name, you won't get in trouble. :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 16, 2010, 08:06:47 PM
Tower Air :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: baglady on September 16, 2010, 08:14:32 PM
DangerMouth is correct. It's Tower Air. Sorry about that. I was just being playful. How can someone get in trouble for naming a business that doesn't exist?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Texas Mom on September 16, 2010, 08:23:07 PM
My father died in his sleep and was found Sunday morning of a 3 day weekend.  Funeral arrangements were made Monday afternoon, and the funeral home requested that a picture be provided to them by 10 a.m. Tuesday so they could get the full obituary in the paper for Wednesday & Thursday for the Friday funeral.

The only current photo was an 8x10 picture taken for a church directory several years earlier.  I took it to the club store of a big box retailer to scan it and make copies.  I decided to make 4 4x6s in case someone in the family wanted a copy.  The copier malfunctioned, I got an error message on the screen and called the attendant over.  She fixed it, and I ran the other two copies.  When I went to pay, she saw the envelope from the photographer who took the photo, grabbed the copies out of my hands and informed me that she could NOT sell them to me, because they were copyrighted.  Just what I needed.

I took the photo to a drug store & made my copies there.  The lady there saw what I was doing & asked what they were for & I told her.  She told me it WAS a copyright violation, but under the cirumstances (obituary photos) no one with any common sense or compassion would refuse to sell them to me.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Jules1980 on September 16, 2010, 08:25:33 PM
A few weeks ago, I went to my state convention for my job  in big city.  I had been talking to DH the night I was away, telling him that the hotel was really nice and he and BabyJ should come up after the conference was over and spend the night.  Sort of a minivaction.  DH decided to surprise me and do that, but due to him and BabyJ oversleeping, I was through before they made it to big city, so he had to tell me his surprise so I wouldn't head back to hometown.

I decided to kill the hour or so wait I had by going to buy a swimsuit.  That was the only thing I needed, since I'm a notorious over packer.  I went to a little shop that was having a sidewalk sale with most of their bikinis.  5 dollars a piece.  I thought perfect.  I won't wear a swimsuit but this one time this summer, so 10 dollars seemed like a good price on a 1 time outfit.

Now, I'm not the smallest woman in the world, and I know I probably have no business wearing a bikini, but again, I figured that it was just for the night and I would get a cover-up to go to and from the pool area.  I also know that most larger women have large b*r*e*a*s*t.  I don't.  I barely fill a B cup.  I was looking at some string bikini tops, thinking I could get that and some board shorts or so and have a decent suit.  I asked a sales lady if she knew how the small, medium, large size tags on the tags related to cup sizes.  She looked me up and down and said, "You'll need an extra-large."  And turned back to the other sales associate and continued her conversation.  Well, no.  I have a big behind, not a big top and the cups would look ridiculous on me.  She then, while I was looking at some lingerie, grabbed an extremely low cut and large blouse and held it out to me, saying, "I think this would look good on you."  It would have looked good on someone more well endowed but would look like a sack on me.

Disenhaertened I grabbed a few large/extra large tops and bottoms and was pointed to a dressing room.  Note, that a skinny girl had come up when I was browsing and wanted to try on some suits was escorted to a changing room and also had the two sales ladies falling all over her.  I only tried on one of the suits before I was near tears, so I decided Walmart would be better.

The only redeeming fact of the store was when I was putting up the suits I chose, another saleslady who told me, while we were talking that she was just there for the sale, helped me find a nice suit and a cover-up for around 20 dollars.  SHe was great.  The other two sales ladies acted like I was something they needed to scrape off their shoes.  Too bad too, cause I had planned on not only buying s swimsuit, but also some lingerie and a nice suit to go out to dinner in, since I never get to shop for myself, by myself.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 16, 2010, 08:32:59 PM
I won't go to Kmart anymore.

Not really bad customer service, but the store was laid out poorly, was never stocked well and was always a mess. I remember going to several different locations and they ALL would be like that.

I went in once to buy some tshirts for my son and they didn't have any. Not just in his size but at all. I searched all over for an associate, I thought maybe they had just had a huge sale or something and hadn't had a chance to restock the area. There was no associate to be found and honestly, I didn't feel like going up and standing in the mile long line at the Customer Service Desk.

They also had a HUGE girls clothing dept. and like a 10ft X 10ft carpet area for boys. it was ridiculous. It was like no one had boys and if they did, they certainly NEVER bought them any clothes except for cheap looking shorts and tshirts with characters on them.


Target is going to be next on my list if they don't start treating customers right.

The Rite Aid location nearest me is about to loose my business as well if they don't stop pressuring me to sign up for their "savings" card. I don't buy anything there except for prescriptions and sometimes the occasional item. Hardly enough to sign up for another card.

The Kroger location is going to get an email from me to Corporate if I have to return another package of meat that is bad and isn't even to the "sell by" date yet.

The Verizon Store. UGH! 6 people working the store and only 4 customers and I still had to wait for over an hour and still not waited on. All I wanted was a battery for my son's phone. Unfortunately, I can't boycott them yet as we still have a contract with them until next year...UGH!

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on September 16, 2010, 08:37:17 PM
yep "plush size gals" just should lock themselves up in a dresser somewhere till they are skinny enough to "matter"

GAH

I hate those clerks -- ran into enough of them myself.

and have walked out of stores myself because of them

one was a Lane Bryant of all places -- aren't they supposed to cater to "plus size"

I can't help it I am pear shape with not much chest to speak of  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Peggy Gus on September 16, 2010, 08:41:28 PM
Quote
The Kroger location is going to get an email from me to Corporate if I have to return another package of meat that is bad and isn't even to the "sell by" date yet.

Go ahead and write that letter, you can use my 2 packages on your tally.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 16, 2010, 08:42:47 PM
Ohh...yeah...Lane Bryant.

I wont shop there just because I don't like most of their clothing. I went in there once to find a blazer and was pretty much ignored.

Now I love Torrid, because everytime I go in there, they show me the new stuff and tell me about any sales. It caters to the younger crowd so I like them just for casual things.

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Baxter on September 16, 2010, 08:56:34 PM
I was in a department store once and asked the sales assistant if I could see a purse that was in a glass case.
She said "No, thats really expensive" and actually sniffed and looked over my head.
I replied "yes I know, because I have the matching bag and car key set" and held up my bag so she could see it.
She couldn't help me fast enough after that - in hindsight I wish I'd walked away though.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 16, 2010, 09:19:50 PM
That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
OT -- MY grandmother told me (well before I was married) "If your husband beats you, just remember -- he's got to sleep sometimes, and two-by-fours are easy to come by."  >:D

We now return you to your regularly scheduled gripefest. ;)

LOL

Grandma (aka stepmama's mama. diffrent woman entirely and one of the best grandmas ever) told Stepmom when she was 23 9at her wedding) "Just tell him "You can hit me, but you gotta sleep, and my fryingans are CAST IRON."

Now we occasionally give each other a look and say "cast iron..."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: otterwoman on September 16, 2010, 09:20:22 PM
I'm lucky that where I live now, jobs are so scarce that people are glad to be working. The local Walmarts, Sears and such have wonderful, helpful associates. My mom was visiting from AZ, and was stunned to see a clean, organized Walmart with smiling people.

My walk out story: I was looking for a new (to me at least) car. I went to a local dealer to look a used cars. I did get helped by a salesperson. However, he started pushing me towards a new car. I knew my budget, and was insistent that I wanted used. Finally, he got the sales manager. The manager looked at me and said," Why would you want a used car? You have no idea what they did in it. You'd never wear used clothes!"

I was standing in front of him wearing clothes I had bought at the Salvation Army.

I turned and walked out the door. I ended up at a Hertz car sales lot and got the same used car I saw at the local place, for $3000 less. And great service. So good that my parents bought a car from them a month later.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ShadesOfGrey on September 16, 2010, 09:33:46 PM
I took the photo to a drug store & made my copies there.  The lady there saw what I was doing & asked what they were for & I told her.  She told me it WAS a copyright violation, but under the cirumstances (obituary photos) no one with any common sense or compassion would refuse to sell them to me.

Wait..what? It's bad customer service to choose not to break the law? And it's "common sense" to break the law?  Please clarify, cuz this post sounds really, really off to me. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 16, 2010, 09:38:19 PM
She basically said that it wasn't her job to do that either.

Well goodness, whose job is it, then?  The store elves?

Or the bra faeries!  :D

DF has his own Best Buy horror stories.  One of the worst:  he went in, looking to buy a new computer.  He looked around, and found one he liked on sale.  Sale price of $900.  He also noticed that the sale prices were posted over the original prices, on slidey-numbers; out of curiosity, he slid over the numbers to see what it had been before the sale.  The original price?  $800.

He searched out a store employee to ask about the odd discrepancy.  The response?  "Oh, you weren't supposed to see that."   >:(

There were also the Microsoft MSN subscription CDs, back in the day when the internet still worked that way.  They'd slip the CDs into peoples' bags and charge them $30 for the CDs, all without asking the customer being checked out whether or not they actually wanted it.  Not something that happened to DF personally, but it was pretty big news when they got called on the scam.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: otterwoman on September 16, 2010, 09:42:41 PM
I took the photo to a drug store & made my copies there.  The lady there saw what I was doing & asked what they were for & I told her.  She told me it WAS a copyright violation, but under the cirumstances (obituary photos) no one with any common sense or compassion would refuse to sell them to me.

Wait..what? It's bad customer service to choose not to break the law? And it's "common sense" to break the law?  Please clarify, cuz this post sounds really, really off to me. 

I worked for a photo lab chain for a dozen years. We had people come in all the time to copy photos for obits/funerals. We would tell them to get a release from the studio. If they didn't have a release, we'd turn them away. We'd feel bad about it, but that's the law. If they were nice to us while we told them this, we'd mention that the chain studio down the hall in the mall would give a release for anything, even if they didn't do the original photos. We needed a release so we wouldn't get sued. We wouldn't check to see if the release was from the actual photographer...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Carnation on September 16, 2010, 09:45:11 PM


DF has his own Best Buy horror stories.  One of the worst:  he went in, looking to buy a new computer.  He looked around, and found one he liked on sale.  Sale price of $900.  He also noticed that the sale prices were posted over the original prices, on slidey-numbers; out of curiosity, he slid over the numbers to see what it had been before the sale.  The original price?  $800.


I forgot the specifics, but a friend of mine was so badly treated at Best Buy, he sold his stock in the company. :-\
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 16, 2010, 09:56:42 PM


DF has his own Best Buy horror stories.  One of the worst:  he went in, looking to buy a new computer.  He looked around, and found one he liked on sale.  Sale price of $900.  He also noticed that the sale prices were posted over the original prices, on slidey-numbers; out of curiosity, he slid over the numbers to see what it had been before the sale.  The original price?  $800.


I forgot the specifics, but a friend of mine was so badly treated at Best Buy, he sold his stock in the company. :-\

Yeah, they are pretty much jam-packed with eeeeeee-vill.

We go to Micro Center for all our computery needs, and they're quite lovely.  And for some reason they sell little carnivorous plant starter kits.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 16, 2010, 10:57:38 PM
yep "plush size gals" just should lock themselves up in a dresser somewhere till they are skinny enough to "matter"


Yeah my best friend has said something to this affect a few times, and after one experience at the Target in Cedar Rapids, she's decided not to bother trying to find clothes for herself there anymore.   She'll look for other stuff there, but she's written off their clothing department because of their selection of nice looking shirts for women her size.   That is to say, almost nothing at all, and she's not overweight, just taller (5'7") and big boned.  

So this experience took place in Feb. of '09, she'd just dropped her sis and niece off at the airport along with a mutual friend of theirs, and decided that since she was in CR she'd run a few errands that took her to Target.   After getting what she needed, she decided to look in the clothes section since I'd told her about some cute St. Patrick's Day tees I found there that were just $5.    Well after she got home and was telling me about this, she said "it must be a widespread thought that the only girls who deserve anything cute for St. Patrick's Day are the little, petite things like you."  

 Then she says, to make matters worse, she was wearing yoga pants, loose shirt, crocs and her coat (pouring rain & freezing outside) and no makeup, and when she told the woman who was trying to help her what style she goes for (hippie/boho), the woman looked her up and down, kind of laughed, and told her "Maybe you should go on one of those makeover shows."  :o >:(

I did find a St. Pat's shirt for her at Target this year and gave it to her as an early bday present (which is 4 days after St. Pats) but I can't blame her for not caring for their clothing department at all and wanting to avoid anyone who thinks insulting a customer is going to help sales.    Friend did tell the girl in response to the snipe, "Pardon me?  Maybe I would like to make over the fashion industry for making such unflattering styles that don't fit or look nice on a rude boned, rude tempered girl!"  

The salesgirl backpedaled saying "Oh but you have beautiful eyes!!"  ::)   It's a good thing I wasn't there that day because even though I'm not as outspoken as my best friend is,  I would have been REALLY tempted to tell this &%#@ off for insulting my best friend like that. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 16, 2010, 11:09:17 PM
Walgreen's.  There is one about 2 miles from my home, but I buy Willow's insulin needles at one about 5 miles away.  Over 5 different transactions, the nearer one has:

1) been astonished that I don't know Willow's exact birthdate.  Um, did you miss the part where I told you that the patient is a cat?  And the initial prescription is from a veterinarian?

2) told me that the needles prescribed for a cat (1/2 inch, .3cc, 28/29/30 gauge) don't exist.  This in spite of seeing the flap from the previous box from their own store.

3) ignored me sitting at the drivethrough for 15 minutes, until they could tell me legitimately "We're closed."  You weren't closed when I pulled up!

4) told me that the vet's office wouldn't fax them a new prescription for the needles.  Vet's office said they never asked for one.  I've been dealing with that vet's office for 25 years, and I believe the receptionist there before I believe the Walgreen's. I had to go on vacation with the script still unfilled; Elfqueen had to go in and point out to them that she knew that they had been sitting on that script for 10 days, and didn't need a script to begin with.  And they were going to sell her a box right now.  (There may have been hints that she would go up the chain to corporate or to whatever department in the state licenses pharmacists.)

5) finally admitted that they might have a box of the right size needles; when they sold it to me, I noticed that a prescription label on the box had been mostly scraped off.  OK, they sold someone the wrong size and took the box back. No big deal; I took it, since it was the only box they had (they said).  When I got it home there were only 90 needles instead of the 100 that I paid for.  That was the last straw for that particular store.

The Walgreen's farther away has never given me a problem.  I pull up to the drivethrough, slide the old box flap and my credit card into the drawer and tell them I need a new box.  2 or 3 minutes later they give me a new box and my credit card back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on September 16, 2010, 11:19:56 PM
Macy's...  I had bought a King-sized bed from Ikea and wanted to buy some sheets.  You need to understand three facts to see why this might be an issue: 1) There are two different types of King bed, a "standard" and a "California"; 2) I live in California; 3) Ikea sells standard kings.

Went in looking for sheets.  Woman in the household department (after I chased her down, since I was studiously ignored) told me "they don't make those."  Not "we don't carry that size," but "they don't make those."  I left and found a few at Linens N'Things.

Fry's: I keep swearing that I'll never return, but it's the only place nearby that sells certain things.  *sigh*  Their employees have no idea what they're selling.  I was looking for a particular part (a wall-plate RJ-11 socket) and had scanned the display twice.  Found the employee who was supposed to be responsible for the display and asked him if they had any.  He starts a visual scan.  Refuses to look anything up.  I've had other employees refuse to look things up as well.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: wolfie on September 16, 2010, 11:20:35 PM
Walgreen's.  There is one about 2 miles from my home, but I buy Willow's insulin needles at one about 5 miles away.  Over 5 different transactions, the nearer one has:

1) been astonished that I don't know Willow's exact birthdate.  Um, did you miss the part where I told you that the patient is a cat?  And the initial prescription is from a veterinarian?

2) told me that the needles prescribed for a cat (1/2 inch, .3cc, 28/29/30 gauge) don't exist.  This in spite of seeing the flap from the previous box from their own store.

3) ignored me sitting at the drivethrough for 15 minutes, until they could tell me legitimately "We're closed."  You weren't closed when I pulled up!

4) told me that the vet's office wouldn't fax them a new prescription for the needles.  Vet's office said they never asked for one.  I've been dealing with that vet's office for 25 years, and I believe the receptionist there before I believe the Walgreen's. I had to go on vacation with the script still unfilled; Elfqueen had to go in and point out to them that she knew that they had been sitting on that script for 10 days, and didn't need a script to begin with.  And they were going to sell her a box right now.  (There may have been hints that she would go up the chain to corporate or to whatever department in the state licenses pharmacists.)

5) finally admitted that they might have a box of the right size needles; when they sold it to me, I noticed that a prescription label on the box had been mostly scraped off.  OK, they sold someone the wrong size and took the box back. No big deal; I took it, since it was the only box they had (they said).  When I got it home there were only 90 needles instead of the 100 that I paid for.  That was the last straw for that particular store.

The Walgreen's farther away has never given me a problem.  I pull up to the drivethrough, slide the old box flap and my credit card into the drawer and tell them I need a new box.  2 or 3 minutes later they give me a new box and my credit card back.

I get mine online at a shop that specializes in prescriptions for cats. Never had a problem - in fact when I filled out their form wrong because the brand my vet uses and the brand they sell use different names for things they called me within 5 minutes and cleared things up with no hassle. If you want I can pm you the name.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 16, 2010, 11:50:25 PM
Thanks, but I think I have it straightened out now -- just go to the one by the library instead of the one by the Target.  ;)  Unless you can get insulin there for less than $55.  That I'm still getting from the vet.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CakeEater on September 17, 2010, 12:00:40 AM
If I could leave the bank where I have my home loan easily, I would. They're an online associate of a major bank, so I mostly have to do anything over the phone.

I stopped receiving statements when I moved house, but was sure I had rung them to change my address, so about 2 months later, I rang. Yes, the address was right, no idea why I hadn't received them, did I know I could check my account online, yes, they'll send me replacements. 2 months later, no statements. Rang again, same dance.

Third phone call, after attempting to enter the correct phone pin about 3 times, the employee accused me of deliberately entering the wrong pin so I held up their phone system, made me change the pin, which still didn't work, before he finally said, "Oh, it's a computer problem here." No apology.

I asked to be transferred to someone else, who finally worked out that one statement had been sent to my old address and returned, so there had been a stop put on mail in their computer system. 6 months, 3 phone calls and 4 employees later!

I won't even go into the debacle with attempting to change the account my payments came from.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: zyrs on September 17, 2010, 01:05:39 AM
I have a lot, so I'll try and be brief:

1. Sears: years ago, I took out a loan to get a sectional couch which I needed by Christmas.  Since I took out the loan and bought the couch in July, I was assured that it would be delivered before Christmas.  My couch was supposedly finished by the end of August, according to the sales representative.  I kept being given different delivery dates, further and further out.  The week of Christmas,  I was finally informed that my couch had been sitting in a tractor-trailer 3 states away for the last 3.5 months and wouldn't be delivered until the trailer was full.  Hopefully by February.  I got a refund check cut, went to a different company and got seating delivered the next day.

2.  TGIF: I took my mother to dinner.  The restaurant was having some sort of contest for their waitstaff to sell 'rewards cards'.  The waiter refused to take no for an answer, stopping by the table just to try and sell me the rewards card so much that we were never able to say more than 4 sentences without his interrupting.  Once he bent at the waist and placed his face directly between my mother's and my face.  While the waiter took it over the top, it was corporate's idea to have the contest.

3.  Outback Steakhouse:  The hostess sitting with my wife and I and touching my arm every time I talked to my wife was weird and creeped me out.

4.  Sleep Country USA:  Just an all around bad experience.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: GoldenGemini on September 17, 2010, 01:22:56 AM
Several!  I am crotchedy, apparently.

JB Hi-Fi - Went recently to the closest store to get a new phone.  They didn't have it in stock, but it was in their order arriving tomorrow. She'll call me then to arrange a time.  Five weeks later, she still hasn't called me.  After one week, we went to one slightly further away (by about 5mins) and was told that the phone guy wasn't there.  Despite us ringing first to check if he would be. Not only that but the other phone guy (they had two employees that could handle phones) was sick and not expected back in for a while (he quit actually, which the other phone guy had already told us).  Earliest we could get a phone was the weekend, several days away.  Okay, we went on the weekend - no, sorry can't get a phone today. We went to a different store entirely.

Shoe Shed - I bought a beautiful pair of black boots.  I wore them twice for a couple hours each time.  The heel separated from the boot. So I took them in to see if anything could be done.  Seriously three hours wear out of a pair of boots that expensive? Not good.  Not only would the sales assistant not do anything, she refused to even get the manager for something "that stupid".  I have never set foot in another, and I buy a LOT of shoes.  I have 119 pairs.

tiger Air - this is my brother's story actually.  He was trying to get back from Melbourne on his scheduled flight.  A group of about twenty people were hanging around the check-in counter; apparently they were waiting for the CSR to get back to check them in.  When he finally managed to get back from wherever, he decreed that it was past check-in time, despite everyone's watch showing it wasn't, and even the airport clock!  Much protesting led to the CSR disappearing again.  A day later, DB is still trying to get back, after being placed on standby after standby. Finally he gave up and booked a flight with a different airline.  Tiger Air refuse to refund the money for the flight he couldn't get on.  And refuse to answer calls.  And e-mails. Except for a few snotty responses saying we will get to it, maybe.  This was over a YEAR ago.  Somehow, I don't think they are getting to it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JonGirl on September 17, 2010, 01:30:41 AM
Several!  I am crotchedy, apparently.

JB Hi-Fi - Went recently to the closest store to get a new phone.  They didn't have it in stock, but it was in their order arriving tomorrow. She'll call me then to arrange a time.  Five weeks later, she still hasn't called me.  After one week, we went to one slightly further away (by about 5mins) and was told that the phone guy wasn't there.  Despite us ringing first to check if he would be. Not only that but the other phone guy (they had two employees that could handle phones) was sick and not expected back in for a while (he quit actually, which the other phone guy had already told us).  Earliest we could get a phone was the weekend, several days away.  Okay, we went on the weekend - no, sorry can't get a phone today. We went to a different store entirely.

Shoe Shed - I bought a beautiful pair of black boots.  I wore them twice for a couple hours each time.  The heel separated from the boot. So I took them in to see if anything could be done.  Seriously three hours wear out of a pair of boots that expensive? Not good.  Not only would the sales assistant not do anything, she refused to even get the manager for something "that stupid".  I have never set foot in another, and I buy a LOT of shoes.  I have 119 pairs.

tiger Air - this is my brother's story actually.  He was trying to get back from Melbourne on his scheduled flight.  A group of about twenty people were hanging around the check-in counter; apparently they were waiting for the CSR to get back to check them in.  When he finally managed to get back from wherever, he decreed that it was past check-in time, despite everyone's watch showing it wasn't, and even the airport clock!  Much protesting led to the CSR disappearing again.  A day later, DB is still trying to get back, after being placed on standby after standby. Finally he gave up and booked a flight with a different airline.  Tiger Air refuse to refund the money for the flight he couldn't get on.  And refuse to answer calls.  And e-mails. Except for a few snotty responses saying we will get to it, maybe.  This was over a YEAR ago.  Somehow, I don't think they are getting to it.


Oohh we love JBHIFI. The joke in our house is they only stay in business because of all the CD's and DVD's DH buys. :D

Rivers, the clothing store is a whole other matter. The sales they advertise on TV all the time is a load of rubbish.
Last week I went to get some new runners for A$18 and they were even on the cheap rack, but when I went to pay, they cost me A$40.
And the back of them keep cutting my feet and putting dry blood on the back of them too. Not going there again.  :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Perfect Circle on September 17, 2010, 03:10:35 AM
I have two.

My old bank. After my first husband died, I spent five days in the bank sorting out things with them.

Firstly, they miscredited the amount I paid off our mortgage once his life insurance money came through. In a nutshell, they left the last zero out when keying it into the account. If I hadn't had the pay receipt, I could have been out of £108 000.00. Not impressed.

Then, about six months after he passed away my account started showing his name again. They even sent him a new debit card. I rang the customer service line to say he'd passed away, I'd spent a lot of time in the bank trying to get this sorted etc etc and they did not believe me. Apparently they'd never received a death certificate, so coudn't remove him from the records. I sent one over, they never returned it and didn't remove his details. They eventually sent him a another debit card addressed to 'the late Mr xxxx'.

It took nearly two years and a complaint to the financial ombudsman plus contact with a well-known consumer rights programme to get his name removed and the matter dealt with. I did receive a half hearted apology. By this time I had already moved my accounts to another bank, but I happy to tell anyone not to bank there.

And I will not fly Ryanair. I've had such horrible experiences, especially when DD was little and I just find their pricing policies and charges ridicilous - I fly to homecountry for two weeks at a time and cannot do with handluggage only, so with suitcases it now costs far more than it does flying with a non-budget airline, plus this way we get service with a smile.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rhirhi on September 17, 2010, 03:47:45 AM
I will not deal with BOA. I don't care that at this second, they are the only company that will give us a mortgage. I will wait the extra two months (since the sellers have allowed it) and go with anyone else.

Originally I called them in April, they ran credit and said 'pay this, wait 3 months, call back, you should be perfect.' I called their local office starting in late July, after not hearing from them for 3 weeks (and 9phone calls, 6VM and 3 notes), stating that I was within a 10 min drive of their office and would be there shortly, would someone be there to meet with me? It was 330pm, and I was told that there would be no problem.

I get to BOA office at 345pm and talk to the receptionist. There are ZERO loan officers in the office. at 345pm on a Tuesday. They all left for the day within the past 5 min, allegedly.

I already had the name of a loan officer (Katy), who I had asked for specifically when I called, and was told she was not there, but someone would be when we got there who could help us. Receptionist calls Katy on her personal line. They speak for a short time and I am recommended to make an appointment for the next day. I state that simply is not possible, and I had already called and spoke with someone (did not know who, did not mention a name) and said I was on the way.

'Oh, yes, Katy mentioned that someone was on their way to meet, but she didn't know who they wanted to meet with.'

'Really? Because when I called, I asked to speak with Katy and was told she was not in the office today.'

'She must not have known who you meant.'

'You mean to tell me that Katy does not know her own name?.' and gave *the glare*.

She took my name, number and said that if I did not hear from them by lunch the next day, call her back. Next day, at 3pm I call, ask to speak with Katy. Finally reach her! Am told they already ran the credit (I did NOT give permission yet) and they would not be able to extend credit at this time. Oh, and no, we cannot release your credit report to you...blah blah blah. (Those particular aspects have been turned over to someone who can help already)

I do not like BOA. I've heard horror stories, but cannot verify any of them.

Oh, and Best Buy/HSBC will close your account if there are no purchases after two months. So you have a closed account with a balance on your credit report until it is taken care of. Yes, that was the account we had to close because it was destroying our credit so horrendously. How'd you guess?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Information_queen on September 17, 2010, 04:36:11 AM


Oh, and Best Buy/HSBC will close your account if there are no purchases after two months. So you have a closed account with a balance on your credit report until it is taken care of. Yes, that was the account we had to close because it was destroying our credit so horrendously. How'd you guess?
I was asked to leave my contact information

REALLY.

I did not know that. I know our credit is bad because of some issues last fall with the VA and getting our bills paid, but maybe that's not the only problem.

I had a BB credit card that I didn't use for two years after the initial purchase. Now I'm really glad we used our tax return to pay it off this spring.

I bet that partially explains the ridiculous interest rate we got on our car note last year.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PaintingPastelPrincess on September 17, 2010, 05:15:28 AM
I have two. 

The first one is the dentist I had from my early teens until I was 23.  He wasn't horrible until I was 19, except that he kept pressuring me to get braces every time I went in.  Well, my parents had said I could have braces or a car, I chose the car and braces were off the table.  Whatever. 

But, when I was 19 my molar started bugging me.  I asked about it, and he said it was nothing.  At my next check up, I tried again explaining that it didn't hurt, exactly, but it sort of felt like it was itching from the inside.  He rolled his eyes and said "Teeth don't itch." and recommended that I have my wisdom teeth out.  I did and nothing changed.  Additionally, every time I went in, he'd tell me I had a couple of small cavities, but nothing to worry about.  I asked if they were a) on the molar causing me problems or b) the same cavities or new ones.  He said none on the molar and that they were the same 2 cavities.

When I got off my parents' insurance, I switched dentists and learned that not only did I have an abundance of cavities, my molar needed a root canal at this point.  I'm STILL working on getting all those teeth fixed because my insurance only pays a percentage of the costs, whereas my dad's would have covered me in full.  I reported him to the ADA, but don't know if anything's come of it.

The other one is Bank of America.  When I was in my teens, my best friend and I did data entry for a local company and the checks were from BOA.  We'd go on Fridays to cash them, and the way they treated non-customers was appalling.

First, they had a separate line for non-customers.  I don't mind segregating by services (i.e. a "returns only" vs a "purchases" line), but I don't like the practice of segregating people for any reason.  Then, they'd take 3-4 people from the "customers" line before taking one from the "non-customers" line.  They'd do this even if the "non-customers" line was considerably longer, so it wasn't a matter of crowd control. 

Then they'd try telling us that we had to pay something like 2% to have our checks cashed there.  Only...that wasn't there policy.  The policy, which was posted on a large sign behind the tellers, said "No fee for checks issued from a BOA account," which our paychecks were.  The tellers would try to bully us every week to sign up for accounts or pay the bogus fee.  We never did.  Thankfully, when Boss found out how we were being treated, he read them the riot act as he cleaned out his account.  The bank he reopened with was wonderful, and I bank with them today.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: beingkj on September 17, 2010, 06:15:09 AM
Thanks for the heads-up on the Shoe Shed, GoldenGemini. I'll steer clear of them from now on.

I've only had a couple of run ins, and only one that's had me swearing never to go back.

When I was almost 15 I went to a Just Jeans in Adelaide. Tried on a pair of 14s and they were a bit snug (I wasn't big, but I'm rather tall and pretty pear-shaped, and have hips like a brood mare). I asked if they had a 16 in that style and the sales assistant gave me the most disgusted look and said "We don't carry big sizes" in such a snotty tone of voice (not true, too, as I've seen size 16s in those stores before). I left in tears and refused to go into another shop all day. (And Mum and Dad yelled at me for being a drama queen.) I won't say I'll never buy there again, but I'll certainly look everywhere else before I go there.

The local Big W has horrendous customer service. I've been ignored, talked over and brushed off more times than I can count. About a month ago I bought an armload of stuff there (not a huge sale but nothing to sneeze at) and the cashier didn't even stop her conversation with her colleague once while checking out my purchases. She didn't say one word to me, and gave me a dirty look when I asked for cash out. I keep going back there though because everything's so cheap and they sell a lot of stuff that I just can't get anywhere else in town.

The local Radio Rentals is on my grumpy list too, but again I keep going back there. I've had to hunt down sales assistants every time I want to buy anything there, despite having spent over $2000 in one go there previously (washing machine, bed and mattress). I have a friend working there now though, so I'm guaranteed good service when he's on the floor. (He told me the reason I get bad service is because I look like I can afford to buy things outright, and they make a better commission on the rentals - so if you're having trouble with a RR store, dress down when you go shopping.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: cattlekid on September 17, 2010, 06:49:38 AM
What is the rule of thumb if the photographer is dead? 

My aunt went into a Target to make a copy of her brother's graduation portrait for a scrapbook for my grandparents' anniversary.  Said brother died before he graduated HS (in 1978) and the photographer died sometime in the thirty years between the photo date and the anniversary.  The Target clerk told her that she couldn't make the copy of the photograph without the release and my aunt read her the riot act.  (*insert cringe here*) I think she ended up going to another store that either didn't check or care that there was a photographer's imprint at the bottom of the pic. 

Just curious if there is a "statute of limitations" as I have several professional photos of family that are probably in the same boat as well...

I worked for a photo lab chain for a dozen years. We had people come in all the time to copy photos for obits/funerals. We would tell them to get a release from the studio. If they didn't have a release, we'd turn them away. We'd feel bad about it, but that's the law. If they were nice to us while we told them this, we'd mention that the chain studio down the hall in the mall would give a release for anything, even if they didn't do the original photos. We needed a release so we wouldn't get sued. We wouldn't check to see if the release was from the actual photographer...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kethria on September 17, 2010, 07:07:16 AM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.


Ditto. A new one opened in our neighborhood so we went one night, DH, BIL and I, and waited for a while to get served. BIL ordered a drink that no one knew how to make (Old-fashioned) but then never bothered to tell him, they just ignored the fact that he ordered anything and then when we asked we were told that the bartender didn't know how to make it.

The second time we went with my MIL and SFIL and DH and sat at the bar. There were maybe 6 other patrons. No one took our order. For 45 minutes. We gave up and went to Longhorn.

The third and last time, we waited in the foyer for the host to come seat us. There were 12 tables occupied in the restaurant (we counted) the host never showed up. After 45 minutes of idle chatter, we gave up and went to Longhorn. Never again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Alex the Seal on September 17, 2010, 07:10:34 AM
Mine, as of today, is one of the two Major Australian Department Stores. I used to work for them and have retained quite a bit of affection for the brand over the years, but they used up that goodwill today, they're not "My Store" anymore   (Aussies will understand that ;)). The customer service in my local store has become so abysmal that I have twice (on two different days - I gave them a second chance) picked up the same item to purchase, and twice seen red, put my item away and walked out due to the sheer energy required in getting a staff member to just put the transaction through.

They're not understaffed, either... there are usually at least 6 staff in this particular, small department, but I have never seen anything like the way they ignore customers. Some of you might have noticed that I tend to give the benefit of the doubt to customer service staff on threads here far too much, and I'm like that in person too, I'm pretty hard to annoy. But the atmosphere of sheer apathy in this store (which should be one of their best) is quite astounding, I would have been fired 10 times over if I'd ever behaved the way these staff behave every time I'm in there  :o

I did think that maybe I was just having a grumpy day. But then I walked down the street to the neighbouring Other Major Australian Department Store, and wow  :) They had a great sale on and I got the most friendly and courteous service I've had in a long time, from not one but two sales assistants I dealt with. Not sure why I'd want to spend my money anywhere else.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on September 17, 2010, 07:17:22 AM
When I was 18, I started having serious joint pain and weakness. I went to one doctor, who said it was a sports related injury, had me do 3 months of physical therapy, declared me cured, and sent me on my way. Fair enough..I was young, and the joint problems could have been taken for a sports injury since I'd been in martial arts for a few years.

Except the pain/weakness came back, even after I quit martial arts. Bad, throbbing pain, and such severe weakness that I had difficulty with a lot of basic tasks, and it had spread from just my knees and shoulders to my jaw and wrists and fingers. So I went to another doctor. This doctor..oh, boy. She told me that I either had lyme disease, or an STD, because there is apparently an STD that can cause joint pain. Except..I had never played scrabble. I hadn't even taken the scrabble tiles out of the box with someone else. There was no way it was an STD, and certainly not the one she was telling me it was.

I told her it was in no way an STD, because I was an..inexperienced scrabble player. She basically said that there was no way that I had not played scrabble yet (I was in my early 20s), and she was going to test me for it anyways.

Surprise, surprise..the tests came back negative for lyme disease and for the STD. She told me that it probably wasn't anything worth worrying about, and that she couldn't do anything for me because I was just too young to really have anything seriously wrong. She said I just needed more exercise. I never went back to her again. It took me nearly 10 years to find a doctor who was willing to look beyond my age and say "hey, yeah, there really isn't something right with your joints" and figure out what the heck was wrong with me. Turns out it was a genetic problem I'd had since birth, that just didn't manifest until I was in my teens. It basically caused my ligaments to lose their elasticity and strength, so they no longer hold my joints in place. I felt like calling up my previous doctor and saying "TOLD you there was something wrong with me..."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Nora on September 17, 2010, 07:49:09 AM
When I was 18, I started having serious joint pain and weakness. I went to one doctor, who said it was a sports related injury, had me do 3 months of physical therapy, declared me cured, and sent me on my way. Fair enough..I was young, and the joint problems could have been taken for a sports injury since I'd been in martial arts for a few years.

Except the pain/weakness came back, even after I quit martial arts. Bad, throbbing pain, and such severe weakness that I had difficulty with a lot of basic tasks, and it had spread from just my knees and shoulders to my jaw and wrists and fingers. So I went to another doctor. This doctor..oh, boy. She told me that I either had lyme disease, or an STD, because there is apparently an STD that can cause joint pain. Except..I had never played scrabble. I hadn't even taken the scrabble tiles out of the box with someone else. There was no way it was an STD, and certainly not the one she was telling me it was.

I told her it was in no way an STD, because I was an..inexperienced scrabble player. She basically said that there was no way that I had not played scrabble yet (I was in my early 20s), and she was going to test me for it anyways.

Surprise, surprise..the tests came back negative for lyme disease and for the STD. She told me that it probably wasn't anything worth worrying about, and that she couldn't do anything for me because I was just too young to really have anything seriously wrong. She said I just needed more exercise. I never went back to her again. It took me nearly 10 years to find a doctor who was willing to look beyond my age and say "hey, yeah, there really isn't something right with your joints" and figure out what the heck was wrong with me. Turns out it was a genetic problem I'd had since birth, that just didn't manifest until I was in my teens. It basically caused my ligaments to lose their elasticity and strength, so they no longer hold my joints in place. I felt like calling up my previous doctor and saying "TOLD you there was something wrong with me..."

What's that called?!!! That's what I have!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Mediancat on September 17, 2010, 07:59:07 AM
Well, I'm in another city several states away now, but there was the dentist I went to in Boston who simply ignored me when I said that I was still feeling pain as they were drilling into my infected tooth.

And Denny's, and this one extends back into my childhood, after my family went several times and got bad service every single time -- including once when we went in for a late breakfast, got seated at about 10:50, got breakfast menus, and when the waitress showed up at a couple of minutes past 11 to take our orders curtly informed us that "breakfast was over" and so those specials we'd planned on ordering weren't available any more.

We said we'd been waiting since before 11 and she basically brushed us off and acted as though we were asking for free food served by angels from on high. We got up and walked out of the restaurant, and left her muttering behind us, and not a member of my family has been back since.

Rob
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: tarheel220 on September 17, 2010, 08:09:39 AM
I quit using the pharmacy at our local Wally World after the runaround I got concerning some of my mother's meds.  She was out of one and needed it refilled.  I called in the refill, went the next day to pick it up and got, "Oh, we were out of stock, it should be here tomorrow".  Next day, same thing.  Third day "Got oh the truck hasn't come in yet, should be here by 3:30".  THat was it.  Went down the parking lot to the new independent pharmacy that had just opened, asked them about it, not only did they have it in stock, it was located at their other store across town, they sent someone to get it and had it filled that day.

After that, moved mine and Mama's prescriptions to that pharmacy and have been happy with them ever since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bduckie on September 17, 2010, 08:20:42 AM
Thanks for the heads-up on the Shoe Shed, GoldenGemini. I'll steer clear of them from now on.

I've only had a couple of run ins, and only one that's had me swearing never to go back.



The local Big W has horrendous customer service. I've been ignored, talked over and brushed off more times than I can count. About a month ago I bought an armload of stuff there (not a huge sale but nothing to sneeze at) and the cashier didn't even stop her conversation with her colleague once while checking out my purchases. She didn't say one word to me, and gave me a dirty look when I asked for cash out. I keep going back there though because everything's so cheap and they sell a lot of stuff that I just can't get anywhere else in town.


The whole conceptof a Big W is to sell cheap stuff. They hire juniors with no experience- do not go there and expect help. They sell their stuff cheaper than other retailers can buy it for, and make  up for it by having really low staff costs and sweatheart deals on the rent for their locations. The number of times i've had peple abuse me because "Big W is cheaper", only to come back to me with said product asking for advice/instructions is ridiculous. When asked what Big W said, its "oh they don't know and said to ask you". Umm no.

You get what you pay for.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyPekoe on September 17, 2010, 08:49:27 AM
My childhood dentist said I need braces IMMEDIATELY.  If I did not get braces, my life would be ruined.  He went on and on and terrified my mom.  She said she had to talk to my father about it and the dentist made a big deal about how she shouldn't have to ask my father anything because they were divorced.  My dad happened to be in the middle of a job change and didn't have insurance.  My mom was worried the lack of braces would ruin my life and told the dentist that she would find a way to pay anyway.  All of a sudden, without insurance, I was cured!  I no longer needed braces.  I was fine!  Mom started taking me to a new dentist and it turned out the old one wasn't supposed to be giving kids braces anyway (he wasn't licensed for it). 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 17, 2010, 08:56:40 AM
yep "plush size gals" just should lock themselves up in a dresser somewhere till they are skinny enough to "matter"


Yeah my best friend has said something to this affect a few times, and after one experience at the Target in Cedar Rapids, she's decided not to bother trying to find clothes for herself there anymore.   She'll look for other stuff there, but she's written off their clothing department because of their selection of nice looking shirts for women her size.   That is to say, almost nothing at all, and she's not overweight, just taller (5'7") and big boned.  

So this experience took place in Feb. of '09, she'd just dropped her sis and niece off at the airport along with a mutual friend of theirs, and decided that since she was in CR she'd run a few errands that took her to Target.   After getting what she needed, she decided to look in the clothes section since I'd told her about some cute St. Patrick's Day tees I found there that were just $5.    Well after she got home and was telling me about this, she said "it must be a widespread thought that the only girls who deserve anything cute for St. Patrick's Day are the little, petite things like you."  

 Then she says, to make matters worse, she was wearing yoga pants, loose shirt, crocs and her coat (pouring rain & freezing outside) and no makeup, and when she told the woman who was trying to help her what style she goes for (hippie/boho), the woman looked her up and down, kind of laughed, and told her "Maybe you should go on one of those makeover shows."  :o >:(

I did find a St. Pat's shirt for her at Target this year and gave it to her as an early bday present (which is 4 days after St. Pats) but I can't blame her for not caring for their clothing department at all and wanting to avoid anyone who thinks insulting a customer is going to help sales.    Friend did tell the girl in response to the snipe, "Pardon me?  Maybe I would like to make over the fashion industry for making such unflattering styles that don't fit or look nice on a rude boned, rude tempered girl!"  

The salesgirl backpedaled saying "Oh but you have beautiful eyes!!"  ::)   It's a good thing I wasn't there that day because even though I'm not as outspoken as my best friend is,  I would have been REALLY tempted to tell this &%#@ off for insulting my best friend like that. 

I read this, but I got so giddy when I saw Cedar Rapids that I missed the rest.  ::) ;D My husband is from CR and I am from IC; we might even know your friend! lol I know that can happen a lot on here, but not usually when you're talking about Iowa!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfqueen13 on September 17, 2010, 09:00:22 AM
I've got a couple.  There's a local tire chain here that I won't go to.  First it was the brakes.  My husband took in his Jeep for brake work and was told he basically needed the whole braking system replaced.  Well, it was a 10-year-old vehicle and the brakes had been iffy for a while so, ok, new brakes.  A week later the brakes locked up on the highway and the Jeep went back to the shop on a flat-bed tow truck.  We were told that the brake lines had dry-rotted.  Wait, didn't they check those a week before when they replaced the pads and everything?  Oh no, they hadn't checked those.  They replaced them for the cost of parts but would not reimburse the tow expense. Since we had paid extra for the warranty on the brakes we decided we'd just use a different location in the chain from now on and that was it.

Until my husband went to work for the cable company.  He did an install at the home of the tire chain owner.  He didn't have something that was needed so a different tech went out a couple days later to finish up.  The chain owner's wife called the cable company furious!  Why did they send this [black person] to her home? Where was the white guy that was there earlier in the week? She wanted the white guy back, right now! We don't go to that chain anymore and neither do a lot of other people, as we are not quiet about sharing this story.

There are also a couple of nail salons I won't go to. There was a big fuss in the news a few years ago about nail salons and cleanliness.  The place I go now has an autoclave for metal items and a box with my name on it for my files. One customer = one set of nail files. I won't go anywhere that doesn't offer that option.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Goodnight Kiwi on September 17, 2010, 09:04:08 AM
I told the abridged version of this story as part of my Wedding Day thread, but after DF proposed we went down to Hatton Garden (London's "diamond district") to look at engagement rings.  We were wandering around and were invited in by a saleswoman at one of the dealers (Saleswoman #1).  She, and the ringmaker there (Ringmaker) sat us down, talked about our budget and ideas, and Ringmaker said to us, "Great.  For [basic design that we were after], in rose gold, I can do a diamond of [c] colour, [d] clarity and [e] cut.  I will also, as part of the price, do a silver "mock-up" version of the ring that you can come in and try on, and we can make little amendments to it while you are here, so you can have the perfect ring.  All this will be for [Good Price]."  He said all this over and over, and even wrote it down for us - the quality of diamond, a drawing of the basic ring, and the price "all inclusive".

We went away, thought about it, had a look at other rings and saw that he was giving us a good diamond for a *really good* price.  So I rang up to make an appointment to discuss our ring in more detail, so Ringmaker could make the silver mock-up.  We went back about a week later (the store was only open from 10am-5pm on weekdays, which didn't fit in around our work at all, so we were limited to weekends or leaving work to get there while they were open) and finalised our plans for the ring.  Ringmaker kept going on and on (to the point that I mentioned to DF afterwards that he kept repeating himself) about the quality of the diamond, and the fact that he would make us a silver mock-up model.  We showed him the piece of paper we'd worked off with him last time, with the price he'd quoted written on it, but he didn't say much about that...(should have heard alarm bells here).

So we made an appointment right then and there for the next week to try on the silver "mock-up", for which we'd actually have to leave work.  Ringmaker asked whether we had a tight time frame to get the ring, and we told him that, while we were having an engagement party in three weeks (for which it would be *nice* to have the ring), it was more important to us to get it right.  

Day of the appointment, we showed up.  No Ringmaker.  Just Salewoman #1 and another saleswoman (Saleswoman #2).   Saleswoman #1 apologised that Ringmaker wasn't there yet, offered me coffee, went to put the kettle on, then came back and forgot about it.  Both saleswomen were also panicking because one of them needed to leave the store to get diamonds for another customer (who wasn't there), and their insurance didn't cover the store if only one of them were present.  So they ignored me for most of the time as they called the owner to see if he was OK with one of them leaving.  

When DF got there, the saleswomen looked at us blankly, then called Ringmaker.  He was "in his car", but they weren't sure where.  We decided to wait for a bit.  Saleswoman #2 asked what we were after.  We spoke about it, mentioning the price.  She looked confused and said, "For a diamond of that quality?  I think it's a lot more than that."  She did the calculations, and for a *lesser quality* diamond that what Ringmaker had originally quoted us, it was going to cost £1,000 more than his quote.

We were understandably confused, and asked whether maybe one of them could at least go and get the silver model for us to try on - which, of course, was the whole point of our appointment.  They couldn't find it, so rang Ringmaker again.  He "hadn't been able" to make a silver model of our design.  Um, perhaps a call to tell us that ahead of our appointment would have been nice, considering we were both leaving work for it?   But - never fear! - Ringmaker told Saleswoman #2 that he could "definitely have it done by the date [we] *need* it by" (presumably our engagement party).  Both saleswomen seemed really pleased about this fact, how great that we could have it by the date we *needed* it by.  We told Saleswoman #2 that, well, while we had told Ringmaker it would be *nice* to have the ring by that date, it was not a "need", and we'd rather have a silver model to try on first - that was why we were there.  

We finally left, after asking the saleswomen to get Ringmaker to call us back that afternoon so we could work out what was going on.  They took down both our numbers again, even though they already had them.  We have never heard from Ringmaker again.

In the end, we went back to Hatton Garden (I was a bit put off for a few weeks after this episode - isn't engagement ring shopping meant to be fun?), to a place where a friend had got her ring.  They were lovely.  They were helpful.  We've bought our engagement ring from there (and I just picked it up 2 days ago - I LOVE it) and will in all probability go back to get our wedding rings there.  Plus, I'll recommend them to anyone (Raphael in Hatton Gardens, for all you London EHellions in need of a ring!), whereas the other place gets bad-mouthed.

Edited to fix formatting.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Outdoor Girl on September 17, 2010, 09:20:11 AM
1.  The dermatologist who tried to kill me.  I had a mole that I *knew* wasn't right.  I wanted it biopsied and taken off.  Dermo refused to do the biopsy; it was nothing to worry about.  He treated me like I was about 5.  So I went back to my GP for another referral.  He biopsied; it was melanoma.

2.  Sears.  Their ridiculous credit card policies.  For years, they wouldn't take any CC but their own.  When they finally started taking other CCs, I started shopping there again.  I had a gift certificate but my purchase was more than it was worth.  I wanted to put the remainder on my CC.  Nope.  I either had to pay cash or open up their CC.  Have never gone back.

3.  Local garden centre.  A few instances of poor customer service over a couple of years, culminating in a very bad experience when another CSR butted into the conversation, having no idea what my issue was.  Used my $20 GC that day to almost the exact penny and never went back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: oogyda on September 17, 2010, 09:24:24 AM
Oogydad and I purchased a new camper.  The interest rate quoted from "their" lender was acceptable, so we applied, were accepted and went in to sign the paperwork.  

Amongst that paperwork was a document stating that we would not take the camper out of the country.  The two things wrong with that were:
1) we lived a stone's throw away from the Canadian border and had thought we might go camping there.
2) being active duty military, there was a possibility of a transfer to a different country.  

When we objected, it was explained that they want this document from all military people precisely because of the possibility of transfer.   ???

We refused that loan, got another from our credit union and picked up the camper by the end of business the same day.  

I WILL NOT use that bank.  I even encouraged my parens to leave that bank.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Outdoor Girl on September 17, 2010, 09:30:11 AM
Forgot one...

4.  Drove into a car dealership in my small sedan with TWO kayaks strapped to the roof racks.  I was greeted at the door by the salesman.  Once we sat down and I indicated I was interested in a small truck and wanted to price it out, he said, 'What's a girl like you want a truck for?'  I wish I'd either spoken to the manager or walked out on the spot.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PeasNCues on September 17, 2010, 09:31:42 AM
Best Buy - Pretty much the same experiences as other females - being ignored, talked down to, not being able to buy anything because no one will give me the time of day. I wonder why this is a universal problem at Best Buy when it is not a universal problem in all electronic stores? Other stores seemed to have picked up on the fact that you don't need dangly bits to want to buy an xbox or computer!

Girly doctor - I wanted to get on BC after my surgery. Due to my "new anatomy" I could not take the pill as it wouldnt work for me. Doc suggested an IUD (interuterin device - sp?). He really sold it and I said I was interested and what was the process. He explained that I would (1) have to be put under and (2) have to be dialated. Also, he mentioned kind of off-handedly that because I was so sensitive... in there (I can feel every little thing)... that it was a good possibility that I would always be able to feel it and would possibly experience pain from it. Finally, the one he wanted me to get was non-hormonal. I wanted the hormones because of some other problems that the hormones help with. So, I told him I'd like to explore another option. He refused to discuss any other options with me. Literally refused. I have another appointment with a new Girly Doctor in a couple weeks to try and get something.

California Pizza - friend and I went for dinner, ordered a mozzerella and fresh tomato pizza (roma tomatoes?). Could see our waiter hanging out at the bar, chatting with friends. He finally came out with the pizza... which had no tomatoes on it. We waved him down (after 5 mins) and asked about the tomatoes. He said, "We don't have any." and walked off. We just kind of sat there because we wanted to ask for a different pizza, but he never came back and we were hungry so we ate our mozzerella pizza. I love mozzerella, but it wasn't the flavor we wanted. We finally saw our waiter again (no refills on drinks, been sitting there forever) and he was serving a salad to the people next to us - with tomatoes on it...

We asked for our bill and the manager, was told the manager was unavailable. We told them we didnt want to be charged for the specialty pizza that was lacking in "special" and that he should have told us that tomatoes were unavailable when we ordered. He told us we "should have known" and that he couldn't give us a discount and, of course, the manager was unavailable (in a restaurant??). We were so disgusted we paid, but left no tip.

Car place - took my little old neon in for an inspection. Was told I had a "major fuel leak" and needed to have the tank repaired to the tune of $1000. I was really doubtful because when fuel leaks in a major way, doesn't is usually leave, you know, fuel somewhere? I was at college at the time so I rarely drove, and yet had seen no dark or wet spots under my car. So, I refused, took it to another place immediately, told them to please check the fuel tank and get me an estimate on the repair. They looked at it, came back really confused and said that there was nothing wrong with my fuel tank and that they'd checked andeverything else out and it was fine. The only thing the would recommend was to change a little rubber piece that was drying out and could eventually crack - to the tune of $25. So, that's what I did and I didn't have any problems with my fuel tank.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on September 17, 2010, 09:35:15 AM
What is the rule of thumb if the photographer is dead? 

My aunt went into a Target to make a copy of her brother's graduation portrait for a scrapbook for my grandparents' anniversary.  Said brother died before he graduated HS (in 1978) and the photographer died sometime in the thirty years between the photo date and the anniversary.  The Target clerk told her that she couldn't make the copy of the photograph without the release and my aunt read her the riot act.  (*insert cringe here*) I think she ended up going to another store that either didn't check or care that there was a photographer's imprint at the bottom of the pic. 

Just curious if there is a "statute of limitations" as I have several professional photos of family that are probably in the same boat as well...

I worked for a photo lab chain for a dozen years. We had people come in all the time to copy photos for obits/funerals. We would tell them to get a release from the studio. If they didn't have a release, we'd turn them away. We'd feel bad about it, but that's the law. If they were nice to us while we told them this, we'd mention that the chain studio down the hall in the mall would give a release for anything, even if they didn't do the original photos. We needed a release so we wouldn't get sued. We wouldn't check to see if the release was from the actual photographer...

It depends on what country you're in.  In the US copyright remains for 70 years after the death of the creator.  The copyrights are part of the estate and so belong to your photographer's heirs-and-assigns.  Note please that this is not legal advice -- consult an IP attorney to get the answer in your specific case.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 17, 2010, 09:47:11 AM
I will never use Walmart pharmacies again.

My legs were crushed in a car accident about ten years ago. I've had many, many surgeries, and in tights my legs look almost normal now (lots of scars). However, there are still many problems and many surgeries to go, so I take quite a bit of pain medicine. My doctor wanted me to try a slow-release pill that I'd never heard of, so I went to fill my prescription. The pharmacist took one look, told me it had been recalled, and I would never be able to get it. I called my doctor back, and he said that was not the case. I called the manufacturer, and they said the pill had never been recalled but another pill they made had.

Back to the pharmacy I go. However, this took about two weeks, so my doctor had me using my breakthrough meds as a regular med. As a result, I had to get a refill on my breakthrough medicine about two weeks early. I am very careful about pain medicine, so I was in constant communication with my doctor about this (plus the law requires you to pick up the script in person). At the pharmacy, I tried to explain what happened. First I tried to explain to the assistant that they had wrongfully informed me that a pill had been recalled. He contradicted me! On the spot he insisted that they didn't tell me that. I was so shocked that I called him on that but moved on with much less fuss than I wish I had made. He said the pharmacist would have to help me and walked off.

When the pharmacist came over, I mentioned the name of the slow-release again, and he immediately went off on this rant about how it's been recalled! I pulled out the bottle I had from filling it at another pharmacy. Then he said they must have re-released it, and I explained to him that I called my doctor and the manufacturer and checked online, and there's no sign of it having ever been released. I had to go through all this because he wouldn't fill my refill until he talked to me about what I was already taking - which apparently included convincing me that the medicine I had *in hand* was no longer available.  ::)

After thirty minutes of talking to them, I just kept asking them to call my doctor. I get all of my prescriptions from one doctor, and with the exception of the slow-release, which the Walmart pharmacy didn't have, I fill all of my meds at the same pharmacy. My doctor knows all of this, so all I needed was for the pharmacist to talk to the doctor - and maybe the doctor could explain that the recall never happened! They wouldn't do it. Two hours after I showed up, they filled the prescription and I left. I tried to leave sooner and say that I would pick it up the next day, but they kept telling me it would be "ten minutes" and they'd be ready.

I will never go to them again.  >:( I admit, I kind of want to go back one last time in order to tell the rude assistant that I refuse to be helped by him.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on September 17, 2010, 10:04:45 AM
Car place - took my little old neon in for an inspection. Was told I had a "major fuel leak" and needed to have the tank repaired to the tune of $1000. I was really doubtful because when fuel leaks in a major way, doesn't is usually leave, you know, fuel somewhere? I was at college at the time so I rarely drove, and yet had seen no dark or wet spots under my car. So, I refused, took it to another place immediately, told them to please check the fuel tank and get me an estimate on the repair. They looked at it, came back really confused and said that there was nothing wrong with my fuel tank and that they'd checked andeverything else out and it was fine. The only thing the would recommend was to change a little rubber piece that was drying out and could eventually crack - to the tune of $25. So, that's what I did and I didn't have any problems with my fuel tank.

Does the car place start with a "M?"

My sibling and I were young and didn't know much about cars.  When it started making a squealing noise, we went to "M" and after looking at it, told it all these things need to be repaired and the cost was over $500.00.  We didn't have that kind of money and took the car across the street to see if they have a better price.  The 2nd place simply changed the break pads.

We've since learned this is common practice for this place.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Peggy Gus on September 17, 2010, 10:19:26 AM
I needed new tires once and I had my husband call and see what the price was for 4 tires. I get to the store and they tried to charge me $30 more per tire. I asked them why when my husband called they were so much cheaper, the guy started stuttering and saying he must have looked up the wrong number, he'd check again. Yeah right, they were trying to screw me over.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Shoo on September 17, 2010, 10:28:48 AM
I live in a very small town.  A very small town with 4 pharmacies!!  Two of them are located inside grocery stores, and we also have a Bartells and a Rite Aid.

What my little town does not have is a plethora of decent restaurants.  Everyone I know always complains about the lack of good dining.  We have the usual fast food places, but, you know. Yuck.  We desperately need some good family dining establishments, with good selections, good food, and fair prices.

So when a huge corner lot became vacant in the shopping district, we were all collectively crossing our fingers that some forward thinking developer would build a restaurant.  Even a decent chain restaurant would have been welcomed with open arms.

What ended up being built on this prime spot?  A Walgreens.

I vowed to never shop there and to this day, I never have.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PeasNCues on September 17, 2010, 10:38:14 AM
Car place - took my little old neon in for an inspection. Was told I had a "major fuel leak" and needed to have the tank repaired to the tune of $1000. I was really doubtful because when fuel leaks in a major way, doesn't is usually leave, you know, fuel somewhere? I was at college at the time so I rarely drove, and yet had seen no dark or wet spots under my car. So, I refused, took it to another place immediately, told them to please check the fuel tank and get me an estimate on the repair. They looked at it, came back really confused and said that there was nothing wrong with my fuel tank and that they'd checked andeverything else out and it was fine. The only thing the would recommend was to change a little rubber piece that was drying out and could eventually crack - to the tune of $25. So, that's what I did and I didn't have any problems with my fuel tank.

Does the car place start with a "M?"

My sibling and I were young and didn't know much about cars.  When it started making a squealing noise, we went to "M" and after looking at it, told it all these things need to be repaired and the cost was over $500.00.  We didn't have that kind of money and took the car across the street to see if they have a better price.  The 2nd place simply changed the break pads.

We've since learned this is common practice for this place.

Yeah I was really angry about it. Made me really paranoid about my car and any repairs people said I needed.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 17, 2010, 10:59:08 AM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:


There is something wrong with that place.  My bad experiences have also been states apart and I constantly run into people who tell me they will go anywhere but Applebees if I ask where they want to go for dinner.  It seems to be a universal problem with them.  I really can't think of a single good experience I have ever had at Applebees (although I guess there was one okay visit).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HushHush on September 17, 2010, 10:59:55 AM
I had a tapping sound in the engine of my 1993 rodeo in 2001.  I had a local repair place check it out but wanted a second opinion from the dealership since I was new to the area and a woman.  I pulled into the dealership and asked what was wrong with my car and was told I'd need a new engine and it would fix the problem.

I sputtered and said I'd like an option that DOESN'T cost $3000 and they confirmed the first diagnostic from the local guy.  I went back to local guy who then gave me a discount on labor because they had to pull out the engine to get to the timing chain.


I won't go back to BigO tires anymore for anything even though tire rotation and repairs are free.  Last time I spent 3 hours in the waiting room for my repair only to be told that it couldn't be repaired and I'd have to buy a new tire and wouldn't you know, the only one they had in stock was over $100.

I won't go to Fry's unless I absolutely have to.  I was looking to buy a laptop a few years ago and wanted to look at one in their ad.  I show up and after 20 minutes, a salesman finally asks if I need help.  I ask to look at the one in the ad that was on the floor and he said they were out of it but they had this other computer in stock.  I said I didn't want other computer because it didn't have enough processing power or memory.  He then looked me in the eye and said "its practically the same.  How do you know its different?"  I said back "I can add.  The processor and memory on this laptop is half what it is on the other one."

Another Fry's moment.  Dh wanted a new camcorder so we went there to look around.  A very nice older gentleman salesman had been helping us but went on lunch before we made a decision.  Dh didn't want to wait another hour for him to come back so we asked another salesman if it'd be possible to check us out but make sure the first salesman got the commission.  Oh no, not possible and it was only $1.80 commission anyway and that was why the second salesman didn't recommend that camcorder to customers.  Didn't matter that it was the one that fit our needs and budget the best.  We did buy it but took it back a few days later.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 17, 2010, 11:01:54 AM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:


There is something wrong with that place.  My bad experiences have also been states apart and I constantly run into people who tell me they will go anywhere but Applebees if I ask where they want to go for dinner.  It seems to be a universal problem with them.  I really can't think of a single good experience I have ever had at Applebees (although I guess there was one okay visit).

That's why I always refer to the place as FruitFly.  ;)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Cellardoor14 on September 17, 2010, 11:05:12 AM
The local school/educational supply shop, because the two times I went in there and asked about products, the sales staff acted like I had insulted their mother.

And I will not shop at Wal-Mart unless paying cash, as I know personally far too many folks who had issues with fraud and theft (at different stores) with checks, debit, and credit cards.

Zizi Pizza because they charged me extra for wine with dinner and then argued very rudely and LOUDLY with me about it. I told them I hope that £2.50 was worth at it meant I (or the ten other people in my party) would eat at their establishment again.  And none of us have.  :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 17, 2010, 11:06:42 AM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?
I thought that the doctor was suggesting that the lady's husband was beating her.
But maybe something else was meant, I'm not sure?

That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.

Oh that is just awful!!

I thought maybe "typical female bruising" referred to bruising related to anemia.  Many women get slightly anemic during their cycle, and anemics tend to bruise easy and to have longer lasting bruises.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SiotehCat on September 17, 2010, 11:07:30 AM
Zizi Pizza because they charged me extra for wine with dinner and then argued very rudely and LOUDLY with me about it. I told them I hope that £2.50 was worth at it meant I (or the ten other people in my party) would eat at their establishment again.  And none of us have.  :P

I dont understand this. Did you order wine with dinner?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: 2littlemonkeys on September 17, 2010, 11:10:28 AM
I had a car repair issue once.

Back in the stone age, my parents had bought me a 10 year old car to use for college.  After I graduated, they said I could take it to New Town with me to use for a summer job.  (My plan was to buy myself a new car once I had a good job established in the Fall and my parents would take possession of the old car.)  Toward the end of the summer, the car started to shake when I got on the expressway and hit around 55-60 mph.  I told my dad about it and he told me to take it in for an estimate.  So I took it into a local shop to see what was what.

They got it up on the lift and came back to me with Grave Faces.  My car was in terrible shape.  The axle was about to break and they could not, in good consciousness, allow me to drive away in this car until it was repaired.  Here is their estimate.  It was almost $2000, much more than the car was even worth.  I told the repairman that it wasn't technically my car and I had to ask my dad to make that decision.  There was also the  minor detail that I didn't have $200, much less $2000.  They were refusing to take my car off the lift until I happened to mention the money issue.  Then they couldn't get it down fast enough.  My dad said he'd come pick it up and take it to his guy.  Turned out, the axle was just fine.  The problem was with one of the wheels (I want to say the lug nuts were coming loose) and hardly cost anything to fix.  If the repair guy hadn't been greedy, I could have paid for THAT repair.

I also refuse to go to Jiffy Lube.  Every single time I've gone in there with a man, they refuse to talk to me.  And the final straw was when I went in for just an oil change, they decided to change the air filter without asking me first, which normally would not be a big deal except they thought they were going to charge me an extra $30 for the trouble.  I knew I could change it myself for much less than that (and have done it many times.)

The oil changer came in after the fact to tell me it needed to be changed.  I refused, saying I'd take care of it personally.  "But I've already changed it!"  I told him he could unchange it, I'd be happy to wait.  He grumbled but I guess he didn't feel like doing it again, so he decided to not charge me for it.  But I was annoyed that they tried to do that in the first place.  I guess they don't realize girls can do basic maintenance just as well as boys.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 17, 2010, 11:13:32 AM
I do, however, boycott Booster Juice. This is due to the anti-forestry propaganda that they post in their stores, basically stating that paper is bad, forestry is bad and unsustainable, and that's why they use styrofoam. Look, use styrofoam, I don't care. It's cheaper, you have a bottom line, I get that. But don't slag my industry to justify its use - that is not cool. Just use the styrofoam.

Guess what happens when you stop siviculture?  The area gets developed!  Now, you tell me what is better.  Continuing forestry practices and having a renewable resource which provides at least some wildlife habitat, or paving over an area and creating malls, homes, roadways etc?  

I do not advocate cutting old growth forests and certain other natural systems, but if an area is in the practice of siviculture, by all means please continue.  The other options usually involve selling the land for development.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 17, 2010, 11:17:19 AM
Comcast Cable Company (currently known as Xfinity in some areas):

We were Comcast customers up until last August. We had a tight month with back to school expenses so our bill didn't get paid. Service was disconnected. Next pay period, DH tells me to go ahead and get it paid. I call up and pay it via the Auto Attendant. Computer says service would be restored withing 2-48 hours. 48hrs later, no service.

So I call back and speak to a CSR. CSR tells me "Oh, since your service was shut off, we now have to have someone come out to reconnect you"

I said Okay, lets set up an appointment. CSR was reluctant to even set up an appointment so I ask to speak with a supervisor and inquired as to why they seemed to not want my business. Especially in a time period where the economy was bad and people cutting corners with non-nessecities such as Cable. She set me up for an appointment the next day and assured me that I did not need to be home and that I would not be charged a fee.

Next day, you guessed it, no Cable. So I call...again and speak to another CSR. I was told that this time my ticket had been canceled and that if I wanted service I would have to start a new account. I asked why wasn't I told that in the first place (at this point about a week ago). I ask to speak with another supervisor and was told the same thing and "Oh, by the way, you WILL be charged $150 for starting a new account". I was so angry that I told them that not only was I going to their competitor, DirecTV, but I was going to tell EVERYONE I knew about their horrible service.

I called DirecTV immediately after that and was installed 2 days later.

I packed up the Cable Box, cords and remote that day as well and returned it the next day to their office. I requested a receipt and asked if I had any outstanding charges and was told no. I kept the receipt.

About a week later I get a bill from Comcast saying I owed them like $300 for a cable box. So I call and threaten them with the Attorney General and told them that I had a receipt. Never got another bill or call from them again.

On the topic of car repairs:

We received a Recall Notice for our old (now dead) Ford Tempo so I took it in for the FREE repair. They said that I needed a new tie rod RIGHT NOW or my tire would fall off. I had a gut feeling about that so I said no. I didn't have any money for that kind of repair. I asked them how much that would cost and was told about $300-500. I said no. The guy tried to make me feel like I was a bad mother for forcing my children to ride in such an unsafe vehicle. I told him I did. not. have. the. money.

I drove to my parents house and had my dad look at the tires to see if anything needed fixed. He said he didn't think so but took it to a local mechanic and he said it was fine.

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Mediancat on September 17, 2010, 11:25:42 AM
I have another one: I won't go to a local Hallmark store because one day I went in there to do some Christmas card shopping (so I expected some busyness) and stood in line after making my selections for a good half hour, and yes, I checked my watch and know the time to be accurate.

Would have been annoying but understandable if there had been one person there. There were three, two of whom were doing something at the back of the store. When I asked, politely, why they hadn't come to help with the line, the clerk said, haughtily, "They're doing something IMPORTANT," as though that should have been obvious to any fool. I made my purchase, went back to the back and looked.

They were opening packages of packs of holiday cards, not defusing an unexploded bomb. I pointed this out to the clerk as I left, and she just sniffed and turned away.

Haven't been back.

Rob
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Cellardoor14 on September 17, 2010, 11:27:02 AM
Zizi Pizza because they charged me extra for wine with dinner and then argued very rudely and LOUDLY with me about it. I told them I hope that £2.50 was worth at it meant I (or the ten other people in my party) would eat at their establishment again.  And none of us have.  :P

I dont understand this. Did you order wine with dinner?

I did.  However when the bottle came out-already opened, I noticed it was a different type than what I order. (Think a shiraz to a merlot) I tried some to make sure, and then called the waitress over. She agreed it was the wrong wine, and took the bottle away.  I kept what little I had in my glass- It was enough for maybe one/two more sips of alcohol. I got the correct bottle, and thought nothing more.

When the bill came, I was charged for the other wine, which was £2.50 more.  I disputed this with the waitress, who first said she couldn't change a bill after it had been printed out.  ::)  We got the manager over, and she refused to take the wine off as the bottle had been opened and I had drunk some.  The fact that the wine come to the table opened (which shouldn't be normal procedure anyway), and that I had at most three sips of alcohol was apparently unimportant. She also claimed that I had originally asked for the more expensive bottle, even though the rest of the party disagreed with that point.  It's well known I don't like that kind of red wine.

We ended up going round and round in circles, and when it got to the point that the manager was actually yelling- no really- I just gave in. It was a lot of drama for £2.50.... and I hope it was worth it.  :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mariejkt on September 17, 2010, 11:30:10 AM
1.  Mechanics 3 different shops told me I did not know what was wrong with my car (the rack and pinion steering was out) and ignored me and just talked to my dad I was 19 or 20 at the time.  At last one shop talked to me and not my dad.  Then when they fixed it they asked how was I able to drive it was the 2nd worst one they had ever seen, I had to stand at times to turn my car.

2.  I still have to go my area's only hospital but when I was about 20 (with my 1 1/2 year old) and my cousin was 17, her  1 1/2 year old daughter was extremely sick after falling (background she was a preemie with a shunt in her brain as her body does not drain the brain fluid) she threw up at a grocery store and her eyes rolled back so of course we took her to the emergency room thinking her shunt got bent and told them so.  Well short story  they kept turning us away like we were dumb young moms.  Her doctor even kept telling us to go back we did. And I called my mom crying saying they won't take her in and she is very sick and they think we are dumb young moms.  Well my mom and my son's dad came in and yelled at them they finally took the little girl still thinking we were wrong well my Son's doctor came in and said her shunt is bent and she needed to be life flighted to a major hospital 3 hours away and it turned out her shunt was bent and had to be replacedd. She is now a healthy teenager.  And that hospital still at times treats me like an idiot depending on the emergency room doctor.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mariejkt on September 17, 2010, 11:33:50 AM

3.  My DH and I went to buy a car well while he test drove one, I had to listen to the salesmen making rude comments about women on the street. Well that was not the worst of it.  One of the brakes on the car was not working so we said we will think about it but we will not buy it until the brakes are fixed and we did NOT put any money down.  So the next day they called and said the car is fixed well I told them that we decided not to buy it (it had other issues) well they yelled at me saying that they fixed it for us and we need to buy it I said we did not put money down and that they fixed it for the next customer and hung up.  Funny things is a couple weeks later that car went from the expensive section of the car lot to the cheap section.

I have many more but those stand out the most.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Ms_Shell on September 17, 2010, 11:33:55 AM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:


There is something wrong with that place.  My bad experiences have also been states apart and I constantly run into people who tell me they will go anywhere but Applebees if I ask where they want to go for dinner.  It seems to be a universal problem with them.  I really can't think of a single good experience I have ever had at Applebees (although I guess there was one okay visit).

That's why I always refer to the place as FruitFly.  ;)

Mark me as another one who will never darken Applebee's doorstep again.  DH and I refer to it as "Applebug's".  Why? One afternoon, DH, my mom and I stopped into Applebee's to have a quick lunch.  I ordered a chicken Caesar salad.  Everything was going swimmingly until I noticed a lettuce leaf trying to walk off the edge of my plate.  I lifted the leaf and found a small, gray bug (not a roach, thank deity), but still not something you'd want to see in your lunch.  I immediately called the waitress and a manager over and showed them the fauna in my salad.  They said, "Oh, sorry about that," and then both of them walked away without another word.

"Livid" doesn't even begin to cover it.  Thankfully I kept my temper, but the waitress didn't get a tip, and we haven't been back since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 17, 2010, 12:37:44 PM
BIL ordered a drink that no one knew how to make (Old-fashioned) but then never bothered to tell him, they just ignored the fact that he ordered anything and then when we asked we were told that the bartender didn't know how to make it.
I believe that there are 'recipe books' for bartenders for just that reason.  And it seems inconceivable that a restaurant bar should not have one.  How hard is it to look in the book and find that you need to mix this, that, and the other?  And if the problem is that the bar doesn't have one of the ingredients, why would it be any better to lie and say "We don't know how to make this?"

The PP who will not go back to her dentist reminded me of my childhood dentist, a man I wouldn't go back to even if he were the only dentist in the country.  (Although since this was 45 years ago, he's probably long since retired.)  At the end of each visit, he'd take the drill and start a hole in a different tooth than the one he'd been working on.  That way, on the next visit, he could show the xrays to my mother and point out the "new" cavity that needed filling.  I never told my mother, because he said if I did, he'd work on me without Novacaine the next time.  Such teeth as I have left are only thin shells around enormous fillings.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PitBullMom on September 17, 2010, 12:39:03 PM
It's been eight years since the last time I was in a Walmart/Sam's Club and if I never go back again it'll be too soon.  A series of poorly handled customer service experiences made me realize that while other places may be a bit more money to shop at, at least I'm not being treated like a 2nd class citizen.  I'm willing to pay extra to be treated with respect and have a pleasant shopping experience.  My time is worth it.

I was in college when I made this decision and my friends were so impressed that I could stick to my principles despite Walmart being the absolute cheapest place to shop at in our town.  I just told them that it was worth it to me to not have to deal with rude, unfriendly staff.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 17, 2010, 01:25:48 PM
I took the photo to a drug store & made my copies there.  The lady there saw what I was doing & asked what they were for & I told her.  She told me it WAS a copyright violation, but under the cirumstances (obituary photos) no one with any common sense or compassion would refuse to sell them to me.

Wait..what? It's bad customer service to choose not to break the law? And it's "common sense" to break the law?  Please clarify, cuz this post sounds really, really off to me. 

I worked for a photo lab chain for a dozen years. We had people come in all the time to copy photos for obits/funerals. We would tell them to get a release from the studio. If they didn't have a release, we'd turn them away. We'd feel bad about it, but that's the law. If they were nice to us while we told them this, we'd mention that the chain studio down the hall in the mall would give a release for anything, even if they didn't do the original photos. We needed a release so we wouldn't get sued. We wouldn't check to see if the release was from the actual photographer...

A photo lab I went to refused to copy a photo... that I am the photographer of. I offered to write up a release if they needed it. No because Zi "was too young and stupid" to have taken the photo.

Long live Spawl-mart.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Spring Water on Sundays on September 17, 2010, 01:38:46 PM
One of the chain jewelry stores in the mall near my home. Dh was going to the mall so I sent my engagement ring with him to have them clean it. When he brought it home, he told me they said the diamond was so loose and it was amazing it hadn't fallen out. They wanted him to leave it there so they could fix it for me. He knew better than to leave my ring without my permission. I took the ring to my mom's friend who is a jeweler. He found nothing wrong with my ring. Five years later, the diamond hasn't fallen out yet!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lorelei_Evil on September 17, 2010, 01:45:08 PM
They were going to switch your stone had you left it, I suspect.  I once had a chain store jewelry store inform me my Tiffany bracelet "had to be a fake" despite my buying it at a Tiffany store!   ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: lilfox on September 17, 2010, 01:45:32 PM
I've actually only had decent food and service at Applebee's but I admit I haven't eaten there in 5+ years.  Then again, there were several times I probably had bad service (at various restaurants) when I was younger and just didn't recognize it as such because it wasn't egregious like some of these stories.  I think I've only not left any tip once and I doubt it was noticed because others in the group did tip (I didn't tip because my order was screwed up in several ways and never fixed since the server disappeared).

Midas:  Unlike the PPs who mentioned this place, I did fall for the highly inflated, probably unnecessary brake repair.  I didn't know then about getting a second opinion but I do now, and no opinions will ever come from that place (they're franchises so maybe they're not all bad, but still).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 17, 2010, 01:48:44 PM
One of the chain jewelry stores in the mall near my home. Dh was going to the mall so I sent my engagement ring with him to have them clean it. When he brought it home, he told me they said the diamond was so loose and it was amazing it hadn't fallen out. They wanted him to leave it there so they could fix it for me. He knew better than to leave my ring without my permission. I took the ring to my mom's friend who is a jeweler. He found nothing wrong with my ring. Five years later, the diamond hasn't fallen out yet!

I had a jeweler tell me that my stone was loose, but he actually had my ring in hand and used a pair of tweezers to demonstrate. If he hadn't done that, I wouldn't have believed him.

On Applebee's, does anyone remember this? http://www.pantagraph.com/news/article_d79e2bf5-9c7f-544a-bbe8-a12af0f8ecc4.html
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Jules1980 on September 17, 2010, 01:54:33 PM
An OB/GYN's office.  I guess it doesn't matter now, since the main dr was caught on drug charges and his office closed, but if it was open, I would never darken the door again and tell all my friends likewise.

I've had female problems pretty much since I started puberty.  We know what it is, it has been diagnosed and treated several times over the last few years.  I've had 3 surgeries to correct it.  I know what is wrong.  Anyway, after the last surgery I was still having trouble and my family Dr. thought maybe there had been some scar tissue growth or maybe nerve damage from the last surgery.  Unfortunately, my GYN had retired by that point and I couldn't go back to him so my doc set me up with this new clinic.

First of all, I didn't get to see the doctor, I got to see his NP since this was their policy for all new patients.  Normally, I have no problem seeing the NP but I was also charged 300 dollars for this visit and for that kind of money, I'd like to see someone with MD behind their name.  Besides, all the NP would do was report her findings to the Dr. who would then call you in for another appointment for a consult.  I figured for 300 dollars a visit we could skip the middleman.

But Oh well, I went back with the NP and she was examining me and talking to me about my lifestyle.  Was I smoker?  No. Never been. Never? Never.  Was I a drinker?  No.  Never? Well, I'd had a few drinks here and there, but never really liked any so gave it up.  Really?  Yes, really.  (See how its going?  Everything I say is questioned and re-questioned.) Was I married?  Oh I was getting a divorce? I need a full STD panel.  No, other Dr already did that when I found out ex-DH was scrabbling with everything on 2 legs while deployed.  It was clean.  Well, it all needed to be done again because some don't show up for a couple of weeks/months.  I told her that it had been over a year since ex-DH and I had scrabbled before the first test.  Are you sure?  At which point I wasn't an E-hellion and got mad, and said, "Seeing as he's been in a different country for the last 18 months, I'm pretty sure we haven't scrabbled lately."  (Ex-DH was in the army.)
 
So then it came out that I was seeing someone new.  Despite my protest that we hadn't scrabbled yet, she just insisted that I had a STD and needed the full panel test before they could treat me further for the other problem since the other problem shouldn't be causing my pain.  Fine.  Whatever.  Well she ended the visit by setting up and ultrasound for the other problem and giving me a scrip for a very expensive and powerful antibiotic for the STD I had to have.  I asked her which one she thought I had, she told me the would show that.  I asked her then should I wait for the test results to fill it.  No.  I needed it right away because she was certain I had an STD (But not which one?)  I was getting divorced and had a new boyfriend after all.

So I took the script but did not fill it since A) I knew I didn't have an STD, despite getting a divorce (Bad me for not staying with an abusive cheater) B) I hadn't scrabbled with my new BF (Now DH) C) it cost more money than I had and it was still a week to payday, D) even weak antibiotic make me so sick I want to die and E) I don't believe in taking antibiotic with a clear diagnosis needing them.  That's how you get medicine resistant "superbugs".

A week later, I still hadn't heard from them so I called for my test results.  Oh, everything came back negative and they don't call for negative results.  

Okay.  So if I had filled the script I would have wasted 150 dollars, been too sick to function and taken this medicine that I didn't need for over a week making it less affective if I ever did need to take it.  All because of the NP's preconceived notion that a 25 year old divorcee would be out partying and bed hopping with everyone.

I did go back to meet with the Dr. and it was the original problem.  I told them that.  He wanted me to start taking a treatment for the problem that was over 800 dollars a monthly dose.  I was willing to do this, since it is an approved treatment for the problem until I found out that my insurance wouldn't help with the cost.  I worked for a catholic hospital and had insurance through them.  It was flagged as a form of birth control because that is a side effect and they wouldn't pay for it.  Even though as the Pharmacist told me, taking that for birth control was like taking moraphine for a papercut.

I called and talked to the nurse about that since I didn't make 800 dollars in a paycheck and was told since I didn't want the medicine offered they couldn't see me anymore.

Never again.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on September 17, 2010, 02:04:11 PM
One of the chain jewelry stores in the mall near my home. Dh was going to the mall so I sent my engagement ring with him to have them clean it. When he brought it home, he told me they said the diamond was so loose and it was amazing it hadn't fallen out. They wanted him to leave it there so they could fix it for me. He knew better than to leave my ring without my permission. I took the ring to my mom's friend who is a jeweler. He found nothing wrong with my ring. Five years later, the diamond hasn't fallen out yet!

A coworker left her diamond ring for some service (I forget what).  The diamond was high quality and clear and sparkly.  What she got back was dull with black marks. 

I don't trust chain jewelry stores or the places they send things to.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 17, 2010, 03:12:35 PM
Farrah - be careful. The claws on rings don't last forever and just bc your diamond hasn't fallen out doesn't mean it won't. They do wear down after awhile.

My dad gave me a diamond ring many years ago. I wore it for many years and took it in to be cleaned at a trusted jeweler.  Lucky I did bc many of the claws were worn down and he said it was only a matter of time before they'd start falling out.  After I had it reclawed, I couldn't believe the difference. 

One should get their jewelry checked occasionally to ensure all the claws are still doing their job.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Spring Water on Sundays on September 17, 2010, 03:43:11 PM
Farrah - be careful. The claws on rings don't last forever and just bc your diamond hasn't fallen out doesn't mean it won't. They do wear down after awhile.

My dad gave me a diamond ring many years ago. I wore it for many years and took it in to be cleaned at a trusted jeweler.  Lucky I did bc many of the claws were worn down and he said it was only a matter of time before they'd start falling out.  After I had it reclawed, I couldn't believe the difference. 

One should get their jewelry checked occasionally to ensure all the claws are still doing their job.

Thanks for the info. I just didn't want to take the chain store's word for it. My mom's friend is a professional jeweler of 40+ years and he said it was fine. I had him look at it again a couple of years ago to appraise it and it was still fine. The ring was completely refurbished before DH gave it to me 7-ish years ago (family heirloom) and this jewelry store incident was only about a year after that.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: AprilRenee on September 17, 2010, 03:45:03 PM
The last dentist I went to (I posted about it) I guess I wasn't so much a "customer" as their "tax break". I had won a ten thousand dollar gift certificate to them. I needed extensive work so I was really excited. The staff was WONDERFUL. The best ever. The dentist was a grade A jerk. He talked down to his staff while he was working on my teeth. He would get upset and complain that I have a small mouth, it was too hard to work on, like I shrunk my mouth on purpose just to piss him off. The worst was when I had to have 5 teeth removed, The novacaine wasn't enough and it HURT. I tried to tell him but he ignored me. I eventually had my first ever (and the only one since) panic attack in that chair. I couldn't breathe and tears were streaming down my face. He told me, only, that "If you can't handle this, I'm stopping now and you will have to go to a place with sleep dentistry" in an angry voice. I came home from that appointment in tears, and cried anytime I tried to talk about that appointment for months. My DH wanted to kill him. I cried typing it out the first time I posted about it.

I have dental insurance now and I need to finish up the rest of the work. He could have had the business of my entire family for years, but now we go to a chain dentist and are very happy with it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: magiccat26 on September 17, 2010, 03:52:17 PM
Someone up thread mentioned Jiffy Lube.  I quit going there because they often tried to add on unnecessary services.  My favorite was when the mechanic came out and said to me very seriously...

Mechanic:  "Ma'am, you really need to change your transmission fluid. I can take care of that for you for only $180 (or something high like that)".  
Magiccat26: "Really?"
Mechanic:  "Yes ma'am.  I really recommend you get this done today."
Magiccat26:  "Wow.  You know, I've talked to my regular mechanic and he said that STANDARD TRANSMISSION cars rarely need this done."
Mechanic:   :o "...um...that car is a standard?"
Magiccat26:  "Yes.  I'm surprised you didn't know that since you took such a close look at the transmission."

The mechanic just turned around and walked out of the waiting room.  I paid my $19.95, gave the manager a piece of my mind about his scam artist mechanic, and left.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: 2littlemonkeys on September 17, 2010, 04:00:58 PM
Someone up thread mentioned Jiffy Lube.  I quit going there because they often tried to add on unnecessary services.  My favorite was when the mechanic came out and said to me very seriously...

Mechanic:  "Ma'am, you really need to change your transmission fluid. I can take care of that for you for only $180 (or something high like that)".  
Magiccat26: "Really?"
Mechanic:  "Yes ma'am.  I really recommend you get this done today."
Magiccat26:  "Wow.  You know, I've talked to my regular mechanic and he said that STANDARD TRANSMISSION cars rarely need this done."
Mechanic:   :o "...um...that car is a standard?"
Magiccat26:  "Yes.  I'm surprised you didn't know that since you took such a close look at the transmission."

The mechanic just turned around and walked out of the waiting room.  I paid my $19.95, gave the manager a piece of my mind about his scam artist mechanic, and left.

PWNED!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PeasNCues on September 17, 2010, 04:03:02 PM
Someone up thread mentioned Jiffy Lube.  I quit going there because they often tried to add on unnecessary services.  My favorite was when the mechanic came out and said to me very seriously...

Mechanic:  "Ma'am, you really need to change your transmission fluid. I can take care of that for you for only $180 (or something high like that)".  
Magiccat26: "Really?"
Mechanic:  "Yes ma'am.  I really recommend you get this done today."
Magiccat26:  "Wow.  You know, I've talked to my regular mechanic and he said that STANDARD TRANSMISSION cars rarely need this done."
Mechanic:   :o "...um...that car is a standard?"
Magiccat26:  "Yes.  I'm surprised you didn't know that since you took such a close look at the transmission."

The mechanic just turned around and walked out of the waiting room.  I paid my $19.95, gave the manager a piece of my mind about his scam artist mechanic, and left.
They always, always try to get me to (1) buy a new filter or (2) rotate my tires when I am there. Even if I'm like, "I just had that done two months ago... here." they still show me the filter and say how dirty it is when I can clearly see it's in pretty good shape. It's really odd.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 17, 2010, 04:10:42 PM
Firestone blew up my transmission.

<bg> My father is a ride development engineer for an auto parts manufacturer.  He knows his car bits.  WhenEVER I have a car problem, I call him first to ask his opinion so that I can go into the repair place armed with knowledge.  Whenever I take my car in for basic maintenance and they come back telling me something is wrong somewhere, I expect to be shown the offending part and/or damage. I am not an expert on cars, but I'm not an idiot and I have an excellent resource to ask when I need advice.  </bg>

My Lumina had been having some weird transmission problems:  between 50-60 mph, it would 'shudder' between gears until I pushed down or pulled back on the gas.  My dad wasn't quite sure what the problem was without driving it himself (he lives in MI; I'm in MO), so I took it in to the local Firestone.  Again.  And again.  They kept telling me, "Well, WE can't find anything wrong with the transmission," when they hadn't properly re-created the conditions under which it happened, as they hadn't listened to me at all, as there was a definite undertone of, "Ha-ha, stupid giiiiiiirl thinks she knows about cars."  Finally, they told me that they could flush the transmission fluid and replace it with new.  Frustrated, I agreed.

About a week later I was accelerating onto the highway when:  BANG! Ka-THUMP, ka-THUMP, ka-THUMP.  My transmission had actually managed to explode itself.  DF called AAA, had us towed to the nearest mechanic to our house.  Reverse and neutral were completely gone, and said mechanic posited that the transmission flush had triggered a Catastrophic Ultimate Failure of whatever the original problem was.  The car would've cost more to fix than it was worth.

Which reminds me, I still haven't cut up that <bleep>ing Firestone card.  I'm certainly never going to use it again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: taralee on September 17, 2010, 04:23:40 PM

Someone up thread mentioned Jiffy Lube.  I quit going there because they often tried to add on unnecessary services.  My favorite was when the mechanic came out and said to me very seriously...

Mechanic:  "Ma'am, you really need to change your transmission fluid. I can take care of that for you for only $180 (or something high like that)". 
Magiccat26: "Really?"
Mechanic:  "Yes ma'am.  I really recommend you get this done today."
Magiccat26:  "Wow.  You know, I've talked to my regular mechanic and he said that STANDARD TRANSMISSION cars rarely need this done."
Mechanic:   :o "...um...that car is a standard?"
Magiccat26:  "Yes.  I'm surprised you didn't know that since you took such a close look at the transmission."

The mechanic just turned around and walked out of the waiting room.  I paid my $19.95, gave the manager a piece of my mind about his scam artist mechanic, and left.
They always, always try to get me to (1) buy a new filter or (2) rotate my tires when I am there. Even if I'm like, "I just had that done two months ago... here." they still show me the filter and say how dirty it is when I can clearly see it's in pretty good shape. It's really odd.

My husband and I stopped going to Jiffy Lube, after they broke his purge valve (no idea what that is, but it's apparently a little part next to one of the hoses they changed.  Must have leaned on it or something.) Instead of owning up to breaking it, they wedged the broken piece back into place without telling us what had happened. We drove away, and the engine light started turning on immediately; our regular mechanic knew what the problem was as soon as he saw it.

After a great deal of calling to the central office, we got the manager to pay us back for fixing the part. But still! To break it and say nothing...that's why we'll never go there again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: pierrotlunaire0 on September 17, 2010, 04:27:51 PM
Appleby's:  Ordered my food, and it came in a reasonable amount of time.  As she sets the plate in front of me, the waitress asks, "Now, is there anything else you need right now?"  Um, yes. Silverware.  The waitress looked blankly at the table until it clicked that I had no utensils.  "Oh, sorry!  Be right back!"

So, I waited about 5 minutes.  The waitress breezed by.  "So, how is everything?"

"I don't know.  I don't want to eat with my hands."  She stared at me uncomprehendingly.  Finally, I pointed out that I was still waiting on silverware.  So as she left, I heard another table flag her down: "Miss!  Miss!  We still don't have our silverware!"

I figure any restaurant that can't figure out how to supply eating utensils is not a place where I can rely on them to produce a decent plate of food.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MissRose on September 17, 2010, 04:46:19 PM
**Chase Bank**

I had to get a tire repaired at a chain tire shop as I ran over a nail.  Unfortunately, the tire couldn't be patched right as the damage was much worse than anticipated, and the tire place showed me a patch job wouldn't do.  I had to get some more money to pay for a new tire & my car was on a hoist, plus no one was available to drive me to my credit union to withdraw extra cash.  I walked a block to a Chase Bank to use an ATM to get the rest of the money needed.  I placed my atm card in the machine, and the machine shut down then restarted but would not spit out my card.  I went inside and the employees said no way to get the card back out of the machine, and flat out refused to give me any help when I explained why I had to use their machine.

Lucky for me, I was able to call up my credit union, who transferred some extra funds to my credit card account and made them available immediately when I explained my situation & gave them the details to do so.  I was able to get my tire without an issue.  The credit union issued me a new atm card within 2 weeks of the day's events.


**RyanAir**

I used them to fly from London to Denmark to visit a friend of mine for 4 days during an European vacation I took.  On the way there, no issues with my luggage and stuff.  On the way back, the employee charged me the equal of $20 USD in Danish Kroners for "overweight" luggage.  My bags weighed the same as it did in London where I was not charged - i had 1 Suitcase to be checked, 1 tote bag as carry on & my handbag/purse.  About half the flight was charged similar fees and was in the office paying up fees too.  I will never fly them when in Europe, and have kept that promise since.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Namárië on September 17, 2010, 04:55:50 PM
Jiffy Lube encourages high-pressure sales. I won't go back there, especially since I found out that they weren't actually changing my oil or filter when I took my car there.

My mother had issues with several car repair shops due to the same problem. The brakes would randomly deploy while you drove. Not frequently, or on short drives, but it was horrifying. No one believed my mother, and treated her like she was just a stupid woman who had no idea what she was talking about. (She finally convinced a repair guy to take it out for a full half hour, instead of the quick 5-min test drive he had originally done. He came back white as a ghost, and fixed the car.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on September 17, 2010, 05:12:01 PM
They always, always try to get me to (1) buy a new filter or (2) rotate my tires when I am there. Even if I'm like, "I just had that done two months ago... here." they still show me the filter and say how dirty it is when I can clearly see it's in pretty good shape. It's really odd.

That's kind of hilarious to me.  One of the reasons why I didn't like Jiffy Lube the one time I went was because they wouldn't rotate my tires.

Now I just take my car to a mechanic that charges a little more than Jiffy Lube for an oil change, but gives me a lot more peace of mind so I don't worry that my car is going to explode on the interstate or something.  Of course, they don't rotate tires, either. :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 17, 2010, 05:13:42 PM
He would get upset and complain that I have a small mouth, it was too hard to work on, like I shrunk my mouth on purpose just to piss him off. The worst was when I had to have 5 teeth removed, The novacaine wasn't enough and it HURT. I tried to tell him but he ignored me.

That dentist sounds like a combo of two orthodontists I visited growing up (had braces 2x) and I wish I could say their personalities kept me from having to go back, but they didn't.  The first one treated me first as just my dentist then said I needed braces because I had an overbite and needed my teeth straightened.   So on went the braces and anytime I said "Ow" or whimpered with pain as he was working, he'd keep working and just tease me for it.  "Who's Al? Your boyfriend?" Or "Ohhhh it can't be that bad, you're making it out to be worse than it is." ::) Um I was ten, was I expected to be stoic?  When I complained to my parents, they essentially told me to suck it up and deal with it as it would pay off in the long run.  

The second go-round of braces was because after the first ones came out, I wore my retainer but somehow I got an overbite again.   It was decided I'd not only need braces again, but jaw surgery, a tonsillectomy, deviated septum fixed, and wisdom teeth pulled.    Well the second ortho was an even bigger jerk.  "Open your mouth...wider...wider.   I'm going to need you to open it wider!"  "Ih ith ahhh wad ah ahh an o'en it" (This is as wide as I can open it) Dentist would give an exasperated sigh, ask hygenist for something to prop my mouth open so wide it hurt my lips and jaw and ignored my complaints,  just suggesting I make sure to use lots of chapstick. ::)  And he'd complain about how small my mouth is, as though it's something I could help.   After the surgery and the recovery, he insisted I keep the braces on for another 2 years even though my teeth had been good and straightened with both rounds of braces.    My parents of course didn't argue with him (even supported his attitude towards me) and insisted I keep wearing them.    

I finally put my foot down on one visit and said I wanted them off ASAP because I was sick and tired of driving home once a month to get the braces tightened when I didn't need them any more, argued with both ortho and my mother and since I was 19, they really couldn't force me to keep them on and I had to sign a waiver.  

At least I can choose not to take my boys to them and I'm a lot more discerning as to whether or not my kids REALLY need braces or they're just trying to pay off their college loan.    I took them to one dentist last summer who said they both needed braces (at 8 and 6) and tried to talk me into a 3RD round because my side bite was off by the slightest of slightest bits.  ::)  I refused and never went back again.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 17, 2010, 05:23:29 PM
Oh and I won't frequent Jiffy Lube either because of their high pressure sales and I fell for it at first when I was younger and naive but then I remembered DH records every bit of maintenance he did to the car.    Once they tried to convince me I needed to pay to rotate the tires and I told them it had been done recently.  (and DH is good at it, and can do oil changes too but where we lived he couldn't do it in the parking lot)  The guy said "Oh well how recently because they need to be rotated again."    "After a week?""

The last time I went there, it was just for an oil change.  That was it.   Two days later on the way to work my car starts shaking so violently that I was worried it was going to shake apart right there.   DH and my dad looked at it and there was a spark plug that was loose that had been just fine before I took it into JL.  Nice and tight where it was supposed to be.   

I went over to the JL where I had it done and they swore up and down they didn't touch it, they don't touch spark plugs.    ::) We couldn't prove it was them aside from the fact that we hadn't had any problems before I took it in, 2 days before the difficulty with the plug. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Barney girl on September 17, 2010, 06:10:46 PM
This is slightly off topic as I wouldn't be the client, but I have to wonder what this firm's clients make of them -

I emailed a letter to a firm of solicitors, using the address on their letterhead. I knew they'd need to take instructions, so wasn't surprised not to hear back immediately, but when I'd not heard after a week I rang to chase. Apparently they get a lot of spam to that email and anyway it was to the computer of a temporary secretary who wouldn't have been checking the emails. (so if their clients had tried emailing them?)

On another occasion I rang to speak to the person I was dealing with. He was out and his secretary was on the phone. Fair enough, but could I leave a message for him to ring me. No, as the person who had answered the phone was in that department. This is a tiny firm, so it wouldn't have been a question of trying to locate the right person. In addition, as I'd not given my name at that stage she had no idea that I wasn't a client or potential client.

If I had been their client I'd not have gone back to them.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: still in va on September 17, 2010, 08:55:29 PM
1)  Sear.  i had a Sears washer.  we'd had it for years.  we finally decided we needed a dryer and had the space for one, went to the nearest Sears, which was about 45 minutes away.  paid for the dryer.  paid extra for Saturday delivery.  got a call to schedule same delivery.  no one shows up.  the hubs calls, and is informed that they don't deliver on Saturday.  hubs explains that we paid extra for Saturday delivery.  why did we pay extra for something that doesn't exist?  hubs drives the 45 minutes, presents all of our paperwork, and gets money back on the spot.  we go to a local home improvement store on Sunday.  they delivered my dryer the next day.

2)  Jiffy Lube- i took the hubs truck in for an oil change.  they call me out to recommend an insane list of things to be done for the 25,000 mile service, showing me all of the problems that had to be taken care of that had been neglected.  all of which we had already done, a few months earlier during the 25,000 mile service.  last time i went to Jiffy Lube.

3)  Firestone.  they had been our maintenance center of choice.  we had taken both cars there for all repair work.  our Transport van needed new struts.  okay, made sense for the age and mileage of the vehicle.  but then the same vehicle needed new struts a year later.  now this is sounding fishy.  so i take it somewhere else.  where i am informed that the ORIGINAL struts are still on the vehicle.  oh yeah, that was a long and fun fight, since we had the paperwork proving that Firestone had supposedly replaced said struts a year before, but the original struts were still on the van.  it involved district and regional managers, neither of which could explain how, when we had been charged to replace the struts, and it was recommended that the struts be replaced again, that it just so happened that the factory installed struts were still on the vehicle.

4)  buying my very first car that will be mine, all mine, without having to share with the children!  first time i ever got to pick my paint color and my interior colors.  i already sort of knew what i wanted, and i was paying.  with cash money.  that i had earned all by myself.  the hubs wanted me to look at the Taurus, which he didn't think i would like, but he wanted me to see all of my options.  the salesman showed us the car, then left to get the keys.  the hubs and i were amusing ourselves looking at other cars.  in fact we were looking at a version of the car that i ultimately bought somewhere else.  it was the Sports model with a spoiler, and really UGLY red and black leather seats.  we were kidding and joking and teasing about the butt-ugly seats.  so the salesman comes back with the keys, keeps trying to address the hubs, and the hubs keeps pointing at me, saying "talk to her, it's her car, and she's paying for it."  couldn't be more obvious.  so we've examined the Taurus, and it was bigger than i wanted (which is what the hubs thought).  and we are walking back towards the building.  and i say to the hubs "oh and look at those butt ugly seats!" pointing.  teasing again, and all was fine, until the salesman stated "look young lady, if that is the car your husband chooses to buy, you will take those seats and you WILL like them and be grateful that he bought you a car!"   

i looked at the hubs, and told him i was done now, we were leaving.  the salesman kept at him, trying to sell, while the hubs kept telling him that the salesman had just insulted the car buyer (me).  finally, when we reached the building, and the salesman kept trying to push brochures into his hand and doing the whole fast talk thing, i pulled my checkbook out of my purse, tapped the salesman on the arm, told him that i had been prepared to buy for cash right then and there, but hey, what did i know, i was just a young lady who didn't know what she wanted, so i would take my money and buy elsewhere.  i did, the next day.  oh, and as to the young lady thing?  at that point, i was 53. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 17, 2010, 09:05:47 PM
 :o :o :o :o :o

What decade did he think he was living in???  Certainly not the last 4!!  Forget decade, what CENTURY was he living in?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on September 17, 2010, 11:52:18 PM
Ugh, it took forever to find an honest mechanic around here.

1.  Independent shop-  My then husband had a Chevette.  A 70's green Chevette.  I don't remember what was wrong with it exactly, but it was something fairly major that he didn't think he could do himself.  He took it to the shop and they looked it over and gave us a quote.  He said we would think about it and that evening we discussed it and decided to take it to a friend who had a lift and he would try to fix it himself.  Called the next morning and the mechanic flipped his lid.  He said he had spent the whole night working on it and we owed him $$$ which was probably more than it was originally worth and that if we couldn't afford it we had to sign it over to him.  I know better now, but we were young and stupid.

2. Chain brake and oil place- I purchased a car and for some unknown reason the owner's father (not even a shade tree mechanic) changed one break pad on her car.  I took it to the shop and specifically told them they had to look at both sides and see how they were.  They went and looked and said they were in great shape I didn't need anything so I asked if they had checked both sides.  Mechanic says of course I did.  The guy at the counter (who seemed to be above him) checked it and the other side had gone down so far it had damaged the rotor.  (They are long gone now.)

3. Independent shop- Took my truck in for something.  Can't remember what and the mechanic told me the transmission was going out.  It needed $$$ or it would strand me on the side of the road somewhere.  This was 10 years ago.  I'm still driving it on the same transmission.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 18, 2010, 12:58:05 AM
Doesn't really apply anymore, as we don't live in SoCal anymore or even on that coast, but after the second time DH and I patronized this one steak store in Fallbrook, we swore we'd never darken their door again.   I can't remember the name of the place though. 

First time we went it wasn't that bad, just mildly slow service and a waiter with an attitude that made us wonder if they were practicing for an audition for the stereotypical rude French waiter in American comedy movies and sitcoms.   

Second time DH, DS1 and I went there for a birthday dinner for a friend's grandmother (friend's family "adopted" us, so we got invited to everything) and there were maybe 9 people there in total.   It took the waiter about 10 minutes to get our drinks to us, another 10 to even get our appetizer orders, so I decided I definitely needed to put in DS's order with the appetizers, since I had heard of that tactic when dining with little ones.   He was a little over a year at the time so eating solid foods and I'd ordered chicken tenders for him. 

Well, appetizers and bread basket come and are cleaned away, then salad/soup course but no chicken tenders.  I'm about to ask waiter about that order and for refills on drinks for DH and I and either he didn't hear me or he ignored me.   I let DS snack on saltines that came with salad, offer him croutons from my salad (which he turns down in favor of a handful of lettuce that he happily devoured and asked for more.)

Waiter comes back, takes order from table behind us, ignoring all our attempts to get his attention for various requests (drink refills, more bread, the chicken tenders?) but then he comes back with everyone's order...except the chicken tenders.   We clarify, yes he heard us order it, yes they do have that menu item available (I was good, I didn't ask  if they were waiting for the chicken to hatch and mature before they could make the tenders) and they had chicken tenders, they just weren't ready yet. ::)

Well by the time they brought DS's dinner to him, DH and I had fed him off of our plates to tide him over so he wouldn't fuss and disturb the other diners so he had a few bites of the tenders then didn't want them.   

The irony is that the reason we ordered them with the appetizers was so that he'd get them before our dinner was served so he wouldn't be the only one without food in front of him.   ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Tashigi on September 18, 2010, 01:11:05 AM
I've had so many horrible experiences with dermatologists that I'm shuddering at the thought of visiting one for possible laser treatment (I have scarring and pigmentation on my cheeks). I think I'll have to be dragged kicking and screaming. I'll live with the pigmentation, no matter how ugly my mother thinks I am.

Winner #1: Utterly cold, stoic, unfeeling snow queen of a woman. She pulls up my shirt before I realize what's even happening to check on my back. I mean, what the heck?!?!!! But that's not the kicker. She takes out a hypodermic needle and fills it with something from a bottle and starts jabbing it into my face. I yelp and demand in a rather strained voice what on earth she's doing. She looks at me like I'm an idiot and says, "It's an antibiotic." Horrible, horrible woman. I still see red when I think of her.

Winner #2: I have to wait half an hour in the waiting room before seeing him. He proceeds to talk to his wife on his cellphone for 15 minutes. He gives me a once over, scoffs, and scribbles a prescription.

Runner-up: Not a dermatologist technically but an allergist that my hypochondriac, overprotective mother used to drag me to when I was very small. Gives me medication that does nothing for my acne and instead proceeds to dry up and irritate my face.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyMisha on September 18, 2010, 02:28:30 AM
#1.  Exxon.  I won't shop there due to the Valdez.

#2.  BP.  After the disaster in the Gulf, won't shop there either.

#3.  I had a dentist who completely instilled such fear of dentists in me 17 years ago, that I still have trouble to this day going to them.  I was five months pregnant with my daughter (who turns 17 next month, WAHHH!  ???  where did the years go? ) and had to go in because a tooth was bothering me.  It turned out, I needed a root canal.  So, the day of the root canal I go in and he shoots me with novacaine.  Shouldn't be a problem right?  Wrong!  Turned out, because I was preggers, he didn't give me a full dose.  Then he took the little metal brush that they use to clean out the nerve and started digging.  I about came out of the chair!  He did this on and off for almost 20 mins, telling me oh, it just needs to take effect - oh, you're just being super sensitive, all you are really feeling is the pressure.  Meanwhile, tears are streaming down my face (I was young and timid back then) and I'm hurting like the dickens.  He told me I should be ready now, since he'd given me a little more novacaine due to my complaints.  This time when he hit the nerve AGAIN, I didn't jump out of the seat.  I grabbed him by his tie, pulled his nose down to mine and looked into his face which was like this  :o  and said in a cold, deadly voice, We are NOT going to hurt each other any more today, are WE?  (I admit, between hormones and pain, I was not at my best and was more than a little ashamed of myself afterwards - but at the time, I wanted to aim for a lower and infinitely more vulnerable spot on a man)  He had a look of abject fear as he tried to ease himself back and picked up the novacaine again.  He finally got me numbed up and was very careful about making sure I was before he tried going back in with that dang brush thing.  It was finally over.  I went somewhere else for the crown work.

But, that incident scarred me for life and I avoid dentists like the plague.  Before I go to the dentist now, I have a panic attack and I'm pasty in the waiting room.  They don't knock me out for a cleaning, and yes, I have broken fingernails in the arms of their chairs from the effort of holding myself in there so I don't bolt out the door, but when I had to have work done, they gave me the sedation pills and did most everything at the same time.  Thank goodness the office is well aware of my phobias and they work with me and are very gentle in dealing with me.  

#4.  A chain mechanic/auto parts store with the initials of PB.  I took my vehicle to them because I had a *horrid* grinding sound coming from under the hood on the right side.  They took a look, told me my brakes, rotors and calipers were all bad and I'd need over $800 in repairs.  I took the car home in tears, because my then hubs was a grunt in the military and I worked at a daycare (we had NO money!).  I called my father (hubs was deployed at the time), who told me to crank it and see if I could see anything grinding in there.  I went out and stood there and watched the engine run for a few minutes and sure enough, I heard the grinding and saw where it was coming from.  The air conditioning compressor had somehow had something separate in it, and it was grinding together hard enough to produce sparks!  I unplugged it and never had a problem with the grinding again.  Had a friend check the brakes and rotors and they were perfectly fine.  Of course, I never had air conditioning in that car again, but when you pay $300 for a car, you can't gripe a whole lot!

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rhirhi on September 18, 2010, 02:44:09 AM
#1.  Exxon.  I won't shop there due to the Valdez.

#2.  BP.  After the disaster in the Gulf, won't shop there either.

#3.  I had a dentist who completely instilled such fear of dentists in me 17 years ago, that I still have trouble to this day going to them.  I was five months pregnant with my daughter (who turns 17 next month, WAHHH!  ???  where did the years go? ) and had to go in because a tooth was bothering me.  It turned out, I needed a root canal.  So, the day of the root canal I go in and he shoots me with novacaine.  Shouldn't be a problem right?  Wrong!  Turned out, because I was preggers, he didn't give me a full dose.  Then he took the little metal brush that they use to clean out the nerve and started digging.  I about came out of the chair!  He did this on and off for almost 20 mins, telling me oh, it just needs to take effect - oh, you're just being super sensitive, all you are really feeling is the pressure.  Meanwhile, tears are streaming down my face (I was young and timid back then) and I'm hurting like the dickens.  He told me I should be ready now, since he'd given me a little more novacaine due to my complaints.  This time when he hit the nerve AGAIN, I didn't jump out of the seat.  I grabbed him by his tie, pulled his nose down to mine and looked into his face which was like this  :o  and said in a cold, deadly voice, We are NOT going to hurt each other any more today, are WE?  (I admit, between hormones and pain, I was not at my best and was more than a little ashamed of myself afterwards - but at the time, I wanted to aim for a lower and infinitely more vulnerable spot on a man)  He had a look of abject fear as he tried to ease himself back and picked up the novacaine again.  He finally got me numbed up and was very careful about making sure I was before he tried going back in with that dang brush thing.  It was finally over.  I went somewhere else for the crown work.

But, that incident scarred me for life and I avoid dentists like the plague.  Before I go to the dentist now, I have a panic attack and I'm pasty in the waiting room.  They don't knock me out for a cleaning, and yes, I have broken fingernails in the arms of their chairs from the effort of holding myself in there so I don't bolt out the door, but when I had to have work done, they gave me the sedation pills and did most everything at the same time.  Thank goodness the office is well aware of my phobias and they work with me and are very gentle in dealing with me.  

#4.  A chain mechanic/auto parts store with the initials of PB.  I took my vehicle to them because I had a *horrid* grinding sound coming from under the hood on the right side.  They took a look, told me my brakes, rotors and calipers were all bad and I'd need over $800 in repairs.  I took the car home in tears, because my then hubs was a grunt in the military and I worked at a daycare (we had NO money!).  I called my father (hubs was deployed at the time), who told me to crank it and see if I could see anything grinding in there.  I went out and stood there and watched the engine run for a few minutes and sure enough, I heard the grinding and saw where it was coming from.  The air conditioning compressor had somehow had something separate in it, and it was grinding together hard enough to produce sparks!  I unplugged it and never had a problem with the grinding again.  Had a friend check the brakes and rotors and they were perfectly fine.  Of course, I never had air conditioning in that car again, but when you pay $300 for a car, you can't gripe a whole lot!



I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 18, 2010, 02:47:19 AM
I've heard though, that the thing about boycotting any BP station is that you'd really hurt the owners of the stations more than you'd make a noticible impact on the corporation itself.  

http://www.csmonitor.com/Business/2010/0617/BP-boycott-Boycotting-gas-stations-won-t-hurt-BP.-Is-there-a-better-way

Quote
Many Americans want to do something – hit BP where it hurts or, at least, affect its bottom line. But that's hard for individual consumers to do.

• Boycott local BP stations? The oil giant makes only a small portion of its profits from retail gas sales, and can sell excess fuel to other retailers. The fuel the 10,000 BP gas stations in the United States pumps also comes from a variety of refineries, so consumers can't be sure they're buying oil that came from a BP well. And the stations are all run by small business owners with contracts to BP, which are difficult and costly to break.

“Anytime you boycott a local gas station you’re doing far more harm to that station owner than who they’re buying their gas from,” said Brandon Wright, a spokesman from the Petroleum Marketers Association of America.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 18, 2010, 03:11:09 AM
I haven't written off the chain altogether, as I haven't had this experience with them all, but I was so annoyed by one Hair Cuttery stylist in one of their PA salons that I am reluctant to return. 

I had intended to get my hair cut before going to visit friends but DH wanted to get going so he convinced me to go with our friend once I got there while he and the boys hung out with the hubby.   Since wife wanted to get a haircut, we went.   I told them all I wanted was a trim, but once I got to the hairwashing tubs, the girl started in.

"Do you want your eyebrows waxed?"
"No thanks, not today."
"How about your hair colored or permed?"
"No thanks, not today.  I'm with a friend and don't want to hold her up with a long process like that."
"Would you like me to straighten your hair when I dry it out?"  ???
I kind of laughed at this because my hair's naturally straight.  Maybe it has a slight bit of wave and bounce to it, but it doesn't need straightening, so I just told her "No thanks, just a trim."   It was just annoying how she kept pushing for me to have more done so she could get a bigger tip. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: pwv on September 18, 2010, 06:03:04 AM
Some years ago, a local department store advertised a bra fitting, so I made an appointment.  When I got there, the employee whipped out a measuring tape and tried to measure me right there in the middle of the store aisle with customers walking by.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ebelie on September 18, 2010, 06:19:11 AM



2) I have eczema and it shows up in strange places.  For the past several years, it's been on my eye lid.


Sorry, I haven't read the rest of this thread yet, but I just wanted to say me too!  i feel less alone now  ;)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Louie_LI on September 18, 2010, 06:20:49 AM
Now (thankfully) defunct airline that rhymes with Power Chair.

I booked a flight to California with them because they were uber-cheap. I soon found out why. They called me *twice* to tell me my flight had been canceled/rescheduled. Not a big deal, as I was able to book another or fly at the rescheduled time.

Then there was a Five. Hour. Delay. on the tarmac before we could take off. No explanation. They did give out complimentary (nonalcoholic) drinks as compensation during the wait, but since we were discouraged from using the bathroom, it wasn't what you'd call the best of perks.

Once in the air (finally!), it was like pulling teeth to get a simple request granted by the flight attendants. I'm asking for a pillow, not the freakin' moon!

I would boycott them, if they still existed.

BTW, I realize airlines are doing things now like charging for pillows, but this was 1999.

I was on one of their flights once (NY to Paris, so not short) and the flight attendant informed a family of Hassidic Jews that their kosher meals had not been supplied. She could, however, offer them some ham and cheese sandwiches which had been stocked for the crew. Maybe her heart was in the right place, but still...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: POF on September 18, 2010, 06:26:59 AM
#1.  Exxon.  I won't shop there due to the Valdez.

#2.  BP.  After the disaster in the Gulf, won't shop there either.

#3.  I had a dentist who completely instilled such fear of dentists in me 17 years ago, that I still have trouble to this day going to them.  I was five months pregnant with my daughter (who turns 17 next month, WAHHH!  ???  where did the years go? ) and had to go in because a tooth was bothering me.  It turned out, I needed a root canal.  So, the day of the root canal I go in and he shoots me with novacaine.  Shouldn't be a problem right?  Wrong!  Turned out, because I was preggers, he didn't give me a full dose.  Then he took the little metal brush that they use to clean out the nerve and started digging.  I about came out of the chair!  He did this on and off for almost 20 mins, telling me oh, it just needs to take effect - oh, you're just being super sensitive, all you are really feeling is the pressure.  Meanwhile, tears are streaming down my face (I was young and timid back then) and I'm hurting like the dickens.  He told me I should be ready now, since he'd given me a little more novacaine due to my complaints.  This time when he hit the nerve AGAIN, I didn't jump out of the seat.  I grabbed him by his tie, pulled his nose down to mine and looked into his face which was like this  :o  and said in a cold, deadly voice, We are NOT going to hurt each other any more today, are WE?  (I admit, between hormones and pain, I was not at my best and was more than a little ashamed of myself afterwards - but at the time, I wanted to aim for a lower and infinitely more vulnerable spot on a man)  He had a look of abject fear as he tried to ease himself back and picked up the novacaine again.  He finally got me numbed up and was very careful about making sure I was before he tried going back in with that dang brush thing.  It was finally over.  I went somewhere else for the crown work.

But, that incident scarred me for life and I avoid dentists like the plague.  Before I go to the dentist now, I have a panic attack and I'm pasty in the waiting room.  They don't knock me out for a cleaning, and yes, I have broken fingernails in the arms of their chairs from the effort of holding myself in there so I don't bolt out the door, but when I had to have work done, they gave me the sedation pills and did most everything at the same time.  Thank goodness the office is well aware of my phobias and they work with me and are very gentle in dealing with me.  

#4.  A chain mechanic/auto parts store with the initials of PB.  I took my vehicle to them because I had a *horrid* grinding sound coming from under the hood on the right side.  They took a look, told me my brakes, rotors and calipers were all bad and I'd need over $800 in repairs.  I took the car home in tears, because my then hubs was a grunt in the military and I worked at a daycare (we had NO money!).  I called my father (hubs was deployed at the time), who told me to crank it and see if I could see anything grinding in there.  I went out and stood there and watched the engine run for a few minutes and sure enough, I heard the grinding and saw where it was coming from.  The air conditioning compressor had somehow had something separate in it, and it was grinding together hard enough to produce sparks!  I unplugged it and never had a problem with the grinding again.  Had a friend check the brakes and rotors and they were perfectly fine.  Of course, I never had air conditioning in that car again, but when you pay $300 for a car, you can't gripe a whole lot!



I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.


I've had 4 root canals - 2 of which were on a broken tooth in an attempt to save it - I lost count after 14 shots. now - I'm kinda weird - I have an unusual nerve pathway in my palate , plus - I metabolize novacaine ( and alcohol by the way ) like CRAZY. It wears off very quickly. I had to find a dentist who specialized in pain management.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: squeak on September 18, 2010, 06:56:15 AM
Mom used to get bruises that would last YEARS. As in, bruises that were 7 years old.  A (obviously male) doctor told her it was "typical female bruising."  Yeah, he got knocked off the list.

......
......
......
......What IS "typical female bruising"?

It's the bruising you get from bumping into furniture when vaccuuming in high heels and a skirt, don'tcha know.  >:D

The first place I'm never shopping in again:

1.)   Sears Canada (Ontario). Never, ever again are we going to buy from them. And considering that we have a house in need of upgrades, a new furnace, a new stove, central air, windows, floors etc I really don’t think they care about customer loyalty…

I bought a couch from them 8 years ago from an Outlet store. The couch is great. So we bought a new fridge from the Outlet to replace the 30 year old Kenmore fridge that suddenly died (it was summer, you can imagine!). 10 months in, the fridge starts to make noises. We call for a repair, the repair guy finds that the door is fried (water, light etc), and things are all busted up in the innards. Commence our personal trip to hell…

It took 9 months, 4 wrong doors, a dozen visits from repair guys and multiple phone messages of appointments that never appeared on anyone’s schedule to get the fridge functioning again. Our calls were redirected to Montreal, where we’d be assigned to an exclusively French speaking CSR who would get frustrated with us because they couldn’t understand us and vice versa. We had an extra but wrong type door on the front step for months until we put it out for scrap, because Sears had no record of it. We’d call and be disconnected after 58 minutes on hold. The problem was “solved” on their computers, and no longer under warranty even though the initial problem wasn’t solved, and we were denied an extended warranty because the fridge had to be in good working order to get it. On and on and on!

When the door was finally installed, water began pouring out of the inside of the fridge. I was in tears and wanted to go to a competitor at that point. It turned out that the fridge had been a return that hadn’t been refurbished, just put out of the floor. Everything works now, but we have parts and gadgets and pieces left over that I’ve boxed up JUST IN CASE.

A couple of months into this fiasco, my parents gifted us a stack washer-dryer, as the 30 year old ones that came with the house turned out to be shells (another story for another time). Sears was going to deliver and set up. It is important to note that my mom worked for Sears in the ‘70’s, and has had almost exclusively fantastic experiences with them in her province. The delivery guys brought the units down to the basement and headed back to their truck. I asked when they were going to set it up. Nope, they said, not us, you’re on your own. I showed them the receipt from otherprovince that indicated set-up was included in the delivery service. Cue swearing and stomping, I kid you not. One guy finally stomps down to the basement with me and demands that I pull off the old hoses, as he can’t by law do that or some nonsense. They won’t budge, so he tells me to call the store and reschedule a hook-up.

I call the store and ask for a supervisor to complain. No, no supervisor is in today, no no one can help you with this, these are union guys, you know so you have to excuse their behaviour (I work for a Union, and if we ever spoke to the public like this guy, we’d be toast). A lady finally came on the line from the appliance department and told me it was easy to hook up the washer-dryer, she’d done it herself enough times. I asked her how I was supposed to stack them, and the said she didn’t know and she had to go now.

So there I am in the basement, with the instruction book, puzzled because none of the packing and safety parts are in the washer or dryer. DF finally hooks them up when he comes home, and we discover that the brand new washer and dryer are refurbished (rust in dryer, water in washer). Sears denies this, and we are so frustrated at this point we just accept that the units work and we’re happy.

A few months later, while the fridge is STILL broken, Sears calls and asks if I want to buy an extended warranty plan for the washer and dryer. I tell them I will if they will fix the fridge. There’s silence, then the CSR says that our fridge is fixed, the call is closed, and there’s no warranty on the fridge but they’ll charge us $90 for a repair visit. My reply was a mix of English and bad French and I guess my point finally got across, because he said that he’d add to our file that we were unhappy with Sears’ service. Merci beaucoup!

The fridge now works, the unwarrantied dryer shuts down unexpectedly, and our closest Sears Outlet store just closed out of the blue. DF says they sold one too many bad fridges. Later I am going to post about Canadian Tire Auto Centres…  :'(



edited for a spelling typo



Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on September 18, 2010, 07:09:22 AM
There was a Jiffy Lube that I went to that was okay- they tried to push stuff, of course, but stopped when you said no.  Then they closed so I tried a different location. They told me that it was time for me to get my radiator fluid flushed. I said "I just had a radiator put in 5,000 miles ago. I don't need one*. "  Of course I did, because they said so!  

I haven't been back there since.


There is a little independently owned restaurant within walking distance of my apartment. I tried it soon after they opened and while the food wasn't too bad I was unimpressed by their service.  I thought well, it's new- give them a few months. So I waited 3 months or so.  Service was worse the second time. I ordered the special of the day- a brat.  It took 25 minutes to get, and the people behind me who had also ordered hot food got theirs in five. The explanation I got "we didn't know how long it would take to make". The special of the day, and they have no idea. I know very well what the issues were: I was getting my food to go (no tip) and the people behind me were fun young hipsters that they were having fun talking to.

Really it's a shame because they are so convenient, but I don't go to a restaurant to be treated like an unwanted fifth wheel.

*when I needed new tires I went back to the garage that put in my transmission and explained that I drive about 5000 miles a year and never leave the city. The mechanic said "so what you're saying is you want the cheapest tires we have". Heh. Yes, that is what I am saying.

Best Buy- I know my stepmother has had such a bad experience with them that she won't go back.  I've been luckier, and have gotten some blatant honesty that is refreshing. When I got my digital decoder for the TV I went there and they had it beautifully streamlined so that you could be in and out in 5 minutes if you wanted and there was no line. I asked the employee which digital antenna I should get and he said "I'd go with the cheapest one. You don't really get any better reception with the more expensive ones."



Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Carnation on September 18, 2010, 07:28:32 AM


#4.  A chain mechanic/auto parts store with the initials of PB.  



I won't go there either, as they grossly overcharged a relative.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Bexx27 on September 18, 2010, 08:22:21 AM
Another bad gyno story. Possibly TMI.











When I was in college this doctor told me I had PCOS. He didn't actually run any tests, just decided I must have it because I was overweight and had irregular periods (although mine were more frequent than normal, not less frequent like most people with PCOS). He casually told me that I didn't ovulate and would have a hard time getting pregnant in the future. This was pretty devastating because I'd always wanted to have kids. I read up on PCOS and noticed that I didn't seem to have most of the symptoms - no acne, no hirsutism, more frequent rather than less frequent periods - but I still accepted the diagnosis because he was the doctor. Until after college when I could no longer stay on my parents' health insurance policy and had to apply for my own. I was denied because of PCOS and decided to get a second opinion. The new doctor actually - gasp! - ran tests and found that I did not have cysts on my ovaries and my hormone levels and glucose tolerance were totally normal. She said, "I don't know what to tell you...you don't have PCOS and in fact there's absolutely nothing wrong with you." So I got my insurance. And when I did decide to get pregnant, I conceived right away with no difficulty. My mom still goes to this doctor and when she mentioned to him that I don't have PCOS, his response was, "oh."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Peggy Gus on September 18, 2010, 08:53:37 AM
My vision insurance changed at work so I had to find a different eye doctor. I chose a place that had a few different locations and made an appt. I showed up and filled out the paperwork, and saw that they had quite a few questions asking about whether I had any interest in Botox. When I took my ppwk back up to the desk they informed me that they weren't familiar with my husbands insurance so they were just going to use mine (what???). I should've walked out the door right then.

The whole thing was a disaster from the beginning to the end, and I will never go back there again. They called a few months later to see if I wanted to re-order contacts and I told them I would never go back there again. Between the insurance problem and trying to talk me into botox shots I thought they were a joke.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyMisha on September 18, 2010, 08:56:44 AM
I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.

If I remember right, it took six.  But then, its been quite a while.  I've slept since then, so I might not remember correctly :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: esteban on September 18, 2010, 09:10:54 AM
**Chase Bank**

I had to get a tire repaired at a chain tire shop as I ran over a nail.  Unfortunately, the tire couldn't be patched right as the damage was much worse than anticipated, and the tire place showed me a patch job wouldn't do.  I had to get some more money to pay for a new tire & my car was on a hoist, plus no one was available to drive me to my credit union to withdraw extra cash.  I walked a block to a Chase Bank to use an ATM to get the rest of the money needed.  I placed my atm card in the machine, and the machine shut down then restarted but would not spit out my card.  I went inside and the employees said no way to get the card back out of the machine, and flat out refused to give me any help when I explained why I had to use their machine.

Lucky for me, I was able to call up my credit union, who transferred some extra funds to my credit card account and made them available immediately when I explained my situation & gave them the details to do so.  I was able to get my tire without an issue.  The credit union issued me a new atm card within 2 weeks of the day's events.






Not to totally defend Chase bank, but there may not have been anything they could do.  I managed a bank in a grocery store a few years ago, and we had zero access to the ATM.  A security firm filled and emptied it, we couldn't get into it if we wanted to, no keys no codes.  If you didn't have a chase account there probably was nothing the teller could do for you other than apologize and offer to open you a chase account.  I hope he/she offered you a phone to call your credit union though.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MissRose on September 18, 2010, 09:29:01 AM
They didn't offer to allow me to ring my credit union from their phone.  Good thing I had a cell phone with me.

They should've said something like "when we get someone here who can check the machine, then we can get your card out of it & we can take your details to contact you back when the card can be retrieved." or "I am so sorry that happened to you, can we help you with calling your financial institution so you can get the money you need for your emergency situation".   One of those would've been a better response compared to what was said to me in a curt manner & an apology that was very matter of fact and short not sincere.


Not to totally defend Chase bank, but there may not have been anything they could do.  I managed a bank in a grocery store a few years ago, and we had zero access to the ATM.  A security firm filled and emptied it, we couldn't get into it if we wanted to, no keys no codes.  If you didn't have a chase account there probably was nothing the teller could do for you other than apologize and offer to open you a chase account.  I hope he/she offered you a phone to call your credit union though.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 18, 2010, 09:33:37 AM
I've never been a big Sears person, but I had a horrible experience with Kmart once. I don't usually like their inventory anyway, but I needed to buy all new bathroom stuff when I moved across country by myself for the first time, and I wanted Martha Stewart stuff.

I went online and ordered the full inventory needed for a main bathroom in blue and yellow: shower curtain, two floor mats, bath towels, hand towels, wash cloths, etc. I didn't bother ordering speedy delivery because, living by myself, I didn't need it right away. I had a full two months before I knew I would have guests, and the site promised delivery in 2-3 weeks. Five weeks later I had nothing. I called, and they told me my delivery would be there in a week. One week later I received a box full of towels: pink towels, cream towels, blue (not my shade, though) towels, but nothing that I ordered.

I called again. They said they would personally arrange to have a delivery service pick up the towels; I would just need to sign the form they would bring agreeing to pay to return their towels.  ??? ::) I'm afraid that won't be possible. I'm not paying to return a shipment because your company sent the wrong thing. They agreed to pay for it, and the delivery guy showed up the next day. Then they said it would be another week before I would get my stuff. That would make my delivery right around the time my guests were coming, so I agreed. A week later I received a few pieces of what I ordered arrived, but less than half of the total inventory. I called again. By this time I had spent over four hours on the phone with them, and I still hadn't received my order. Thirty minutes later, they said they would have the rest of my shipment there in 2-3 weeks.

Guests came and went, still no towels. I gave up and called to cancel my order. I would have just gone to the store, but I lived out in the boondocks; literally it was over an hour to drive to the nearest Walmart, and this is in upstate NY where it was snowing every.single.day. and I wasn't used to it enough to want to drive that far by myself - particularly when I didn't know anyone well enough to ask them for help if something went wrong. Cancelling my order took another two hours on the phone. At no point during any of this would they let me talk to a supervisor (I knew their CS had been outsourced; I didn't realize until much later that they would never actually put a supervisor on the phone, so I spent a good 2 hours collectively on hold just waiting for a supervisor that would never come).

They said they would arrange for a delivery person to pick up my box, but at that point I had used what I had received. They insisted that they couldn't cancel the order if they couldn't get their towels back (because separating the individual prices would have been too much work apparently). Then they charged my card a second time rather than refunding my money. I got the second charge refunded fairly quickly, but I couldn't get them to refund my money for the stuff that never came. I called and called, but we couldn't get it worked out. I have no idea what happened, but two weeks later a box showed up with the rest of my order, and then three weeks after that a delivery person arrived out of the blue to pick up my "return order."  ??? ::)

Never, ever again. KMart, Sears, etc. No more.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hijinks on September 18, 2010, 09:39:54 AM
I ordered a fruit basket to be delivered to my sister's house for Christmas from a company called Figi's.  I scheduled it to go out in late December.  I don't recall why exactly - this was many years ago - but apparently after I'd paid and they said they could deliver by Christmas Day, they turned around and said it wouldn't be there by then.  I called customer service multiple times and sent many letters, trying to get it resolved, but it never was.  She was happy with the fruit, it just didn't get there by Christmas :(

I told Figi's in my final letter that they had better never contact me again because I would never shop there ever.  They still continue to send me catalogs several times a year  ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hijinks on September 18, 2010, 09:46:37 AM
I will not go to GameStop anymore. The last time I went there, I brought up a game that I wanted to purchase (new), and the woman grabbed a really cruddy-looking used disk. I reiterated that I wanted new. She grabbed another used disk, and showed me that it was much nicer. I explained the moral reasons I wanted a new one, and her and the other sales associate mocked me. I wish I had just left, but I ended up letting myself be bullied into buying the used game. The time before that, I was completely ignored, while male customers were helped. Hmmph.

One year, when I was looking for a part time job to work at during the holiday season for some extra cash, I went into a GameStop and asked for a job application.  The teenaged boy looked at me like I was that white stuff that forms at the corner of your mouth when you're really thirsty, and haughtily gave me an app.  I asked if I could fill it out on the counter, out of the way of customers, and he said no, I couldn't.  It was pretty obvious that he didn't think a woman, and a fat/ugly woman at that, should be working at a gaming store.

I made a very obvious move of putting the application in the trash can right outside the store as I left.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PaintingPastelPrincess on September 18, 2010, 10:04:57 AM
I will not go to GameStop anymore. The last time I went there, I brought up a game that I wanted to purchase (new), and the woman grabbed a really cruddy-looking used disk. I reiterated that I wanted new. She grabbed another used disk, and showed me that it was much nicer. I explained the moral reasons I wanted a new one, and her and the other sales associate mocked me. I wish I had just left, but I ended up letting myself be bullied into buying the used game. The time before that, I was completely ignored, while male customers were helped. Hmmph.

One year, when I was looking for a part time job to work at during the holiday season for some extra cash, I went into a GameStop and asked for a job application.  The teenaged boy looked at me like I was that white stuff that forms at the corner of your mouth when you're really thirsty, and haughtily gave me an app.  I asked if I could fill it out on the counter, out of the way of customers, and he said no, I couldn't.  It was pretty obvious that he didn't think a woman, and a fat/ugly woman at that, should be working at a gaming store.

I made a very obvious move of putting the application in the trash can right outside the store as I left.

Our new Game Stop has a mostly female staff.  I'll drive to that one even though the other one is closer, because all the employees know their stuff and are nice to ALL the customers, not just the boys.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hijinks on September 18, 2010, 10:14:57 AM
yep "plush size gals" just should lock themselves up in a dresser somewhere till they are skinny enough to "matter"


Yeah my best friend has said something to this affect a few times, and after one experience at the Target in Cedar Rapids, she's decided not to bother trying to find clothes for herself there anymore.   She'll look for other stuff there, but she's written off their clothing department because of their selection of nice looking shirts for women her size.   That is to say, almost nothing at all, and she's not overweight, just taller (5'7") and big boned.  

So this experience took place in Feb. of '09, she'd just dropped her sis and niece off at the airport along with a mutual friend of theirs, and decided that since she was in CR she'd run a few errands that took her to Target.   After getting what she needed, she decided to look in the clothes section since I'd told her about some cute St. Patrick's Day tees I found there that were just $5.    Well after she got home and was telling me about this, she said "it must be a widespread thought that the only girls who deserve anything cute for St. Patrick's Day are the little, petite things like you."  

 Then she says, to make matters worse, she was wearing yoga pants, loose shirt, crocs and her coat (pouring rain & freezing outside) and no makeup, and when she told the woman who was trying to help her what style she goes for (hippie/boho), the woman looked her up and down, kind of laughed, and told her "Maybe you should go on one of those makeover shows."  :o >:(

I did find a St. Pat's shirt for her at Target this year and gave it to her as an early bday present (which is 4 days after St. Pats) but I can't blame her for not caring for their clothing department at all and wanting to avoid anyone who thinks insulting a customer is going to help sales.    Friend did tell the girl in response to the snipe, "Pardon me?  Maybe I would like to make over the fashion industry for making such unflattering styles that don't fit or look nice on a rude boned, rude tempered girl!"  

The salesgirl backpedaled saying "Oh but you have beautiful eyes!!"  ::)   It's a good thing I wasn't there that day because even though I'm not as outspoken as my best friend is,  I would have been REALLY tempted to tell this &%#@ off for insulting my best friend like that. 

Wow really?  Which Target in CR was it?  I shop at both regularly and have never encountered such a rude salesperson.  And I find cute big-girl stuff there all the time...

Tell her to try Cato also, there's on by the West side Wal-Mart.  Very cute big-girl clothes!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 18, 2010, 10:49:32 AM
Squeaks - my Sears fridge saga is very similar to yours.  I had a very minor problem that compounded, multiplied and double domino'd after the first repair. The original problem was never resolved so I kept calling within the 90  day warranty period for almost 2 years. That specific fridge was a replacement of a lemon that took pulling teeth to get replaced.

It was a Kenmore and I kept getting pushed from CSR to CSR in this dept and that.  One had the audacity to tell me I had to del with the manufacturer!  Hellllooo?  Kenmore!  Sears!

The warranty was close to being up and I insisted on a replacement. They said the last repai is warranted for 90 days but I refused. I wasn't taking the chance for the warranty to be expired.

I got pushed from lemon aid dept to CSR back and forth. No one would help. One said I had to call the store from which I bought it. So I did.

Got a helpful person from the appliance dept, told her all the problems and hassle with CS. I also told her we had a Sears MC with a 10K limit we would cancel, we would never shop at sears again and we would tell all our friends our ordeal.

Replacement fridge was delivered a couple days later.

The next year dh bought me an upright freezer...from Sears.  First one felt super hot on the outside. Called and they said they would send a repairman for our week old freezer.   Ummmm No!  I demanded a replacement. Hums and haws. She puts me on hold, comes back and says they will replace. Great. 
Replacement makes noises and has icicles within a week. Get on the blower to Sears, demand a replacement. Get that and had no problems.  Guess third is the charm. 
We bought a sears mower two summers ago.  It is now kaput. 

Will never set foot in sears again. 

 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Black Delphinium on September 18, 2010, 11:00:08 AM
I've had so many horrible experiences with dermatologists that I'm shuddering at the thought of visiting one for possible laser treatment (I have scarring and pigmentation on my cheeks). I think I'll have to be dragged kicking and screaming. I'll live with the pigmentation, no matter how ugly my mother thinks I am.

Winner #1: Utterly cold, stoic, unfeeling snow queen of a woman. She pulls up my shirt before I realize what's even happening to check on my back. I mean, what the heck?!?!!! But that's not the kicker. She takes out a hypodermic needle and fills it with something from a bottle and starts jabbing it into my face. I yelp and demand in a rather strained voice what on earth she's doing. She looks at me like I'm an idiot and says, "It's an antibiotic." Horrible, horrible woman. I still see red when I think of her.

Winner #2: I have to wait half an hour in the waiting room before seeing him. He proceeds to talk to his wife on his cellphone for 15 minutes. He gives me a once over, scoffs, and scribbles a prescription.

Runner-up: Not a dermatologist technically but an allergist that my hypochondriac, overprotective mother used to drag me to when I was very small. Gives me medication that does nothing for my acne and instead proceeds to dry up and irritate my face.
She just jabbed your face without explaining why? I'm amazed you didn't accidentally kick her or something.(I have twitchy reflexes, myself)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 18, 2010, 11:03:18 AM
Ah, thought of another one:  Great Clips

One day, many years ago, I needed a haircut.  Didn't have a regular stylist in the area, so went for quick and cheap.  Yeah.  You get what you pay for, right?

I knew I was in trouble when the "stylist" was squinting at me in the mirror and asking, "Does this look straight to you?"  She had no idea how to create an even cut.  Afterwards, I kept finding little tufts of longer hair that had to be snipped back to keep from looking ridiculous.

One of the very few things that had me eyerolling at DF from the beginning was learning that he went to Great Clips for his haircuts.  Well, he's a guy, his hair is easier, so he doesn't have many problems.  Still, he gets the rare uneven cut.   ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 18, 2010, 01:08:26 PM
:o :o :o :o :o

What decade did he think he was living in???  Certainly not the last 4!!  Forget decade, what CENTURY was he living in?

I read the story to my friend, who (along with his parents) is part of Fushia-Teal religon, which is thought of as being a bit disrespectful to women (although none of the person i know who are part of Fushia-Teal are at all like that.)

He told it to his father, whose opinion is that even thouigh any car his wife has would be "bought" by him. (Although He was quick to point out that "his" checks are hers as well, since he wouldn't make so much if he didn't have a nice house to come home to) No salesman has better disrespect her, because their money will not pass into the hands of someone who would speak badly of his wife.

Her car by the way is a sporty little sea green affair with white leather interior. His 25th aniversery gift to her because all their marriage she had driven "Mom" cars and he wanted her to have something that made her smile when she turned the key. She designed it, and from what Friend says, the salesman was prefectly respectful and hung onto her every word while she told him what she wanted.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Night_owl on September 18, 2010, 02:30:29 PM
Jiffy Lube tries that all the time with women.  They try to sell you a new air filter, windshield wipers, coolant flushes.  I tried not to go there, but they give 30% discounts to hospital employees where we live.

Mechanic:  "Well, Ma'm, you can see you need a new air filter."  He shows me a really dirty one. "And new wind shield wipers"
Me:  "Really, because I changed my air filter last month when I changed my windshield wipers."
Mechanic:  "I don't think they replaced them.  Some places try to cheat you."
Me: "No, I did it myself.  There air filter on this car is square, not rectangle and way smaller then the one in your hand."
He tried to slink away, but I called a manager over and made it clear I was calling the DMV since they also inspect cars.  I've never been back.

"
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 18, 2010, 02:31:28 PM
I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.
At least two.  When they got the one furthest back on the lower jaw (just in front of the wisdom tooth) it took FIVE. :(

I had a dentist once tell me that the pain and swelling in my gum were caused by a wisdom tooth impacting.  I let him pull it -- hey, how do you argue with the dentist when he says "This needs to be done."?  He showed me the xray, too.  FIVE DAYS later, the gum around the tooth was still swollen and tender.  "Oh, it takes time to heal," he said.  Yup, it did -- after I managed to get out the popcorn hull that had gotten wedged between the gum and tooth.

And my remaining wisdom teeth are going to stay right where they are.  If they don't bother me, I'm not going to bother them.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 18, 2010, 02:41:09 PM

Wow really?  Which Target in CR was it?  I shop at both regularly and have never encountered such a rude salesperson.  And I find cute big-girl stuff there all the time...

Tell her to try Cato also, there's on by the West side Wal-Mart.  Very cute big-girl clothes!

Well this was back in Feb of '08, so maybe that salesperson isn't there anymore.   As for which Target, she didn't say, though I'm guessing it was probably the one closest to the airport.   I don't remember where the other one is, as we only went to the one near the airport when I was there last summer.   As for cute clothes though, I know she's recently found some nice things for big girls at Maurice's and Crazy Daisy. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CakeBeret on September 18, 2010, 02:56:19 PM
1. Chain dentist. Needed 4 wisdom teeth removed. Dentist flatly refused to give me laughing gas or put me under. Local anesthesia only. As the 3rd tooth was being removed, all the feeling started coming back. Dentist refused to give me another shot. By the time the 4th tooth was done, I was screaming, crying, and begging him to stop.

2. Home improvement store. We wanted wood blinds for our whole house. Went there to check prices and the store was completely deserted. Waited 15 minutes, went to customer service and asked for them to send someone. Wait 10 minutes more, go to c/s again. Wait a few more minutes, finally an older employee walks by. He approaches us, mutters "canihelpyou" and keeps on walking by us. We caught him and asked for pricing on the blinds we'd selected.

He pulls out a sheet of paper, said "here's the pricing formula" and sat back to let us figure out the prices ourselves. We asked for a printed quote so we could compare their prices, he said they don't do printed quotes. (later I found out that this was an absolute lie.) He was incredibly rude and standoffish towards us the entire time.

Their price was about $150 cheaper than any of the competitors', so I contacted corporate and said that I would like to buy from them, but their customer service was abysmal. They offered me an extra $100 discount, and I accepted. They said to contact Sandy at the store, and she would be able to order our blinds and apply the discount.

Over the next week, every time I called to see if Sandy was there, she wasn't. I asked when she would be there, and they said they couldn't tell me for privacy reasons. Finally, after 2 weeks of calling every day for Sandy, I was told that she was working that night. I went to the store, spent 30 minutes looking and asking for her. Finally someone informs me that Sandy is actually out on vacation.

3 more weeks of trying to contact Sandy, and we finally are told that shes working that night. Go to the store, spend 20 minutes looking for her. C/s pages her twice. Finally someone tells us that she's in a staff meeting but goes and gets her for us.

Sandy finally arrives. She is friendly but extremely slow paced. It takes her two hours to place the order for the blinds.

To add insult to injury, we also found out that the original guy who'd been so unhelpful and rude was actually a manager. ::)

 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: stargazer on September 18, 2010, 03:21:07 PM
Wow, these dentist stories make me grateful for mine!  He doesn't specialize in pain medication, but he also believes me whenever I say I can feel something, even if it's a little twinge.  I rarely have even a filling without at least two injections but he remembers me and knows this is normal for me.  He is worth his weight in gold b/c I don't fear going to him.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: baglady on September 18, 2010, 03:24:18 PM
Next-to-last time I took my car to a Jiffy Lube, the mechanic called me in and said, "I don't even *have* any parts for your car!" It was a '93 Plymouth, for goodness' sake, not a 1930 Model-T. But at least that spared me an upsell.

Last time, the car was having major issues -- tranny was dying -- and I was looking for a replacement. But I figured an oil change couldn't hurt and might even help the acceleration issues a tiny bit.

I'd had them use high mileage oil the time before, but had decided against it this visit because in the meantime, Bagman, who knows cars, had told me it wasn't worth the extra money. I told the clerk that, but they used it anyway because it was in the computer from my previous visit.

Once again, the guy (probably different guy) doesn't try to sell me any parts, but he did say my coolant was low and he could top it off for $3. I said, OK, whatever, it's 3 bucks.

Well, I don't know what he did in there, but for the rest of the (very short) time I owned that car, it ran with the temp gauge all the way in the red zone. I was afraid it was going to catch fire or blow up or something -- if the tranny didn't give out first.

Fortunately, a generous friend offered me the loan of her old Saturn, which I ended up buying from her. And it will NOT be getting any oil changes at Jiffy Lube!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Tashigi on September 18, 2010, 06:44:09 PM
I've had so many horrible experiences with dermatologists that I'm shuddering at the thought of visiting one for possible laser treatment (I have scarring and pigmentation on my cheeks). I think I'll have to be dragged kicking and screaming. I'll live with the pigmentation, no matter how ugly my mother thinks I am.

Winner #1: Utterly cold, stoic, unfeeling snow queen of a woman. She pulls up my shirt before I realize what's even happening to check on my back. I mean, what the heck?!?!!! But that's not the kicker. She takes out a hypodermic needle and fills it with something from a bottle and starts jabbing it into my face. I yelp and demand in a rather strained voice what on earth she's doing. She looks at me like I'm an idiot and says, "It's an antibiotic." Horrible, horrible woman. I still see red when I think of her.

Winner #2: I have to wait half an hour in the waiting room before seeing him. He proceeds to talk to his wife on his cellphone for 15 minutes. He gives me a once over, scoffs, and scribbles a prescription.

Runner-up: Not a dermatologist technically but an allergist that my hypochondriac, overprotective mother used to drag me to when I was very small. Gives me medication that does nothing for my acne and instead proceeds to dry up and irritate my face.
She just jabbed your face without explaining why? I'm amazed you didn't accidentally kick her or something.(I have twitchy reflexes, myself)

Yup. Just jabbed me. I'm also surprised that I didn't punch her (Tae Kwon Do training for 2+ years made me just move without thinking at times). Fortunately I was not (and still am not) needle phobic. Otherwise, I probably would have shrieked something along the lines that her parents were never married.

I think at the time I was just shocked that she was actually doing that. Funnily enough, this was after I had gone over patients' rights and hospital protocol in health class (including doctors telling you what the heck they are going to do with that needle!).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 18, 2010, 07:19:28 PM
Exxon. In the 21 years since Valdez, I've bought exactly 5 gallons, once, on my way through nowhere New Mexico (enough to get me to the next service station).

I have no issues with BP, though. I want them to be healthy enough to pay out all the billions they will need to in the coming years.

Jiffy Lube. I managed to deal with the "you need a new air filter" etc, crap, but they ruined my oil pan because the pneumatic tools they use tend to strip the plugs. One new oil pan later, I found a mechanic and have never looked back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: geordicat on September 18, 2010, 07:24:41 PM
And yet another Jiffy Lube ex customer.  They tried to get me with the air filter, too.  The last time, I even took it out of the car before going there, just to see what they'd say.  Sure'nuf  "You know your air filter needs replacing, see look.  It's pretty dirty."

"Interesting as that's not even the right size for my car, and here is the filter that was in there just five minutes ago!" and I took it out of my purse.   I told them to stop what they were doing, I did NOT want them doing any more work.    I never went back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: savingc on September 18, 2010, 07:30:27 PM
Jiffy Lube. In 2002, I took my car there for an oil change after moving cross country from GA to Seattle. High pressure salesman saw my GA tag and said I most definitely needed a transmission flush..after much avoiding the subject I gave in.

2 weeks later going down the road, I heard something hit underneath the car like a rock. Car slowly stops accelerating. DH at the time, assumed the transmission was shot (he is the smartest man I know just NO common sense) so the car sat for 2 weeks and this was our only car.I even asked if the plug could be the issue, no couldn't be that simple. He commuted via bike/ferry/bus so he was not too worried. And we lived only a few blocks from Safeway. Finally neighbor asked about said car and DH told him the story and he asked if we checked for the transmission fluid plug? Um no didn't think about it. Yep it was gone. So the next day I called JL and was not too friendly about it. They sent a technician too my house with a new plug and fluid. He did his thing, and the car was just fine. Luckily since I didn't go far it did not ruin anything. But he did say they would have replaced my transmission had it needed it since it was their fault. But I still will not go back. I can change my own oil now.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on September 18, 2010, 08:13:34 PM
There's a Toyota dealership near me that I will never visit again.  Call them LBD.

Many (many, many) years ago, I owned a 1986 Toyota Supra.  I took it into LBD for service.  Pretty major service including a full lube and a check of the timing chain.  Got the car home.  A couple of days later I had some reason or another to look under the hood.  To find several screws sitting on top of the engine and the timing chain cover loose.  So I took it back, told the service manager that this wasn't acceptable and had them fix it.  No problem.

About 3 weeks later, I was driving back from Burbank airport with my then BIL.  He'd been on a road trip with friends and got involved in a pretty serious auto accident.  He was fine, but it had been rough on him, so he was a bit sensitive to car problems.  Suddenly, my car starts grinding in the back and slowing down.  I manage to pull into a service station and find a phone (pre-cell phone.)  Got it towed to a Toyota dealership in Burbank that I had dealt with in the past and liked.  They looked at it and told me that the differential was completely dry.  LBD had failed to torque down the drain plug when they changed the fluid.  We were lucky it hadn't seized entirely at freeway speeds.

LBD insisted on fixing the problem, although I wanted the Burbank one to do it.  Fortunately, they did get the repair right and I drove that car for many, many years.

Some years later, my then-wife was in the market for a Camry.  She went to LBD and had some of the usual go-around with the salesman.  She told him, clearly, that she was buying this for herself and it was entirely her decision -- she didn't need to have her husband there.  When she was ready to make a deal, though, she did want to call me and tell me about it.  Not to get permission, but just to inform me.  The salesman had a fit about this.  "You told me you didn't need his permission... " yadda yadda.  She walked out of there at that moment.  Bought her car at another dealership where she got great service.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: weeblewobble on September 18, 2010, 09:04:26 PM
I hate Best Buy, for experiences not so different from those described here. I am the techie person in my family. DH can't even work the DVD player. I am proficient with computers, scanners, printers, cameras, entertainment systems, etc. My Dad LOVES Best Buy and tends to get us gift certificates there for all occasions, despite our frequent reminders that we hate our local store. Too many times, we'll go into the store and the sales people will FLOCK to DH to serve his every whim, while ignoring my existence. The last time we were there, last year, DH finally said, "Look, I have no clue what you're talking about.  If you want to make any sale at all today, you have to talk to my wife. I don't appreciate the fact that you're ignoring her very clear request for what we want."

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaora on September 18, 2010, 09:49:19 PM
Once have I got treated as an oh so dumb female.  Guy thought I was friend's gf and made a comment along the lines of I won't be ruining his play experience, right?

I've gamed longer than friend, and thankfully, that experience was a one off.

Is it ehell approved to carry my CompTIA A+ cert around to show all those salespeople that I do indeedy know what I'm talking about with computers, and love to build them?  Usually get hassled when I need to buy a new dvd drive intown.  YES, I KNOW HOW TO INSTALL IT
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Shiraz_Much? on September 18, 2010, 10:01:10 PM
These stories are horrific and yet I can't stop reading them!!!!   :o
Oh...and FYI - - the guys that work at Jiffy Lube are NOT mechanics.  Anyone can work there.  That is probably why they are so horrible.  My friend's ex used to work there and he is definitely not a mechanic.
At least Monro uses real mechanics.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jais on September 18, 2010, 10:26:38 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 18, 2010, 10:39:44 PM
Is Comp USA still in business anywhere?  Had a really annoying experience when I needed to buy a printer.

I had two manuscripts that I needed to print after making the changes that the editor called for.  And of course, the ancient dot-matrix printer that I had then died 5 or 6 pages into the first one.  Off to the nearest computer store, Comp USA.  I explained to the young salesman that I wanted an ink-jet printer and I did not care if it did color.  I didn't want color, because I was printing manuscripts.  I wanted a machine that would let me replace the little dinky black/color ink cartridges with a single big black ink cartridge.

So what did he do?  Trotted right over to the most expensive printer there and showed me what beautiful color it produced. (This was back in the days when color printers were just coming on the market, and they were several hundred dollars.) "That one is too expensive, and I don't care about the color.  I only want it for manuscripts."

"Oh.  Well, this one $50 less and it has really nice color too --"

Lather, rinse, repeat.  After the third one, I got fed up and said, "Young man, do you speak English? Do you understand the word 'manuscript?'  I. Do. Not. Want. Color.  If you show me another printer and talk about how it prints color, I am walking out of here.  And on the way, I will find a manager and tell him that you did not want to sell me the kind of printer that I was looking for."

He shut up and let me look all on my own after that.  The lower-mid-range printer that I got -- which did exactly what I wanted it to do --  did print color, kind of.  I think DD printed off 3 or 4 pages in color for some school project and the cartridge was left to dry up after that.  I hated it when that printer died.  It would take a big stack of paper, twice the size of the one I have now.  It's a pain in the butt when you have to put more paper in every few minutes.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: blueberrypancakes on September 18, 2010, 11:29:27 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Restaurant policy is to tell a Guest in anaphylactic shock because of food THEY served him to call 911 themselves, and that they need to turn the table????  I don't think so. I've called 911 several times due to guest issues.  I wouldn't have tipped either.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 18, 2010, 11:36:52 PM
Is Comp USA still in business anywhere? 


Nah, they're defunct.  One of the first store chains to fall after the market crashed.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jais on September 18, 2010, 11:38:26 PM
So wrong!!!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PaintingPastelPrincess on September 18, 2010, 11:39:22 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Restaurant policy is to tell a Guest in anaphylactic shock because of food THEY served him to call 911 themselves, and that they need to turn the table????  I don't think so. I've called 911 several times due to guest issues.  I wouldn't have tipped either.

I think the CT one was the issue.  I wouldn't have tipped the 2nd waitress either, but I'm not sure how I feel on the first one.  If it had just been the manager who threw a fit, I would have cut the waitress a break and at least left 10-15% (I typically do 20%).  But, the waitress is the one who took the order (i.e. knew for sure that it was a senior portion), and she also argued with the table.  So, IDK.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 18, 2010, 11:40:05 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Restaurant policy is to tell a Guest in anaphylactic shock because of food THEY served him to call 911 themselves, and that they need to turn the table????  I don't think so. I've called 911 several times due to guest issues.  I wouldn't have tipped either.

I thought she was talking about the first story, not the second. Clarification, Jais?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: blueberrypancakes on September 18, 2010, 11:47:15 PM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Restaurant policy is to tell a Guest in anaphylactic shock because of food THEY served him to call 911 themselves, and that they need to turn the table????  I don't think so. I've called 911 several times due to guest issues.  I wouldn't have tipped either.

I thought she was talking about the first story, not the second. Clarification, Jais?

Wow, that's my bad, I just looked at the bottom story. I'm sorry. But I wouldn't have tipped much in the CT one though, as the waitress screwed up their order and then argued about it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on September 18, 2010, 11:49:09 PM
Is Comp USA still in business anywhere?  


Nah, they're defunct.  One of the first store chains to fall after the market crashed.

They were actually failing long before the market crashed.  Their problem was an inability to compete with Best Buy, and with places like Office Depot and Staples that were getting into the electronics market.

The name does, however, continue to exist.  compusa.com is active -- owned by Tiger Direct a long-time e-tailer.  They do list a few brick-and-mortar locations.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 19, 2010, 12:21:40 AM
Is Comp USA still in business anywhere?  


Nah, they're defunct.  One of the first store chains to fall after the market crashed.

They were actually failing long before the market crashed.  Their problem was an inability to compete with Best Buy, and with places like Office Depot and Staples that were getting into the electronics market.

The name does, however, continue to exist.  compusa.com is active -- owned by Tiger Direct a long-time e-tailer.  They do list a few brick-and-mortar locations.

True.  The crash simply hastened the death knell.

Meh, I won't shop Tiger Direct anymore, either.  It's a roll of the dice as to whether or not they ship you a complete lemon of a computer.

And while we're on the subject of computers, while this isn't a store specifically, I *refuse* to ever, ever allow Norton antivirus or any of the rest of the Symantec line on any machine of mine ever again.  It isn't that it doesn't work -- it works TOO well.  It blocks programs' internet access without asking you about it.  It blocks programs it's asked you about and you've TOLD it to allow.  It blocks programs from running that don't access the internet at all!  I cannot even begin tell you how many machines I've seen completely borked because of Norton.  Not just my own personal computer, but work computers, school computers -- all held hostage by an antivirus program completely drunk with power.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Zenith on September 19, 2010, 01:23:56 AM
And while we're on the subject of computers, while this isn't a store specifically, I *refuse* to ever, ever allow Norton antivirus or any of the rest of the Symantec line on any machine of mine ever again.  It isn't that it doesn't work -- it works TOO well.  It blocks programs' internet access without asking you about it.  It blocks programs it's asked you about and you've TOLD it to allow.  It blocks programs from running that don't access the internet at all!  I cannot even begin tell you how many machines I've seen completely borked because of Norton.  Not just my own personal computer, but work computers, school computers -- all held hostage by an antivirus program completely drunk with power.

Is that what all that is? I had a horrendous time with my last computer doing all that and I used Norton and never thought it was the problem. You learn something new everyday.
I use c*o*m*o*d*o now, nice little program and no problems. S*p*y*b*o*t too but my system not too happy with it, it slows everything down considerably so it's on run mode when I go to bed.

Now sandbox is being a pain with blocking stuff that I've told to allow. You win some you lose some, at least it's not as bad as Norton was at that.

*edited because the dratted cat sat on the keyboard and submitted before I finished  ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artisticgal on September 19, 2010, 02:44:45 AM

 Local Thai place-if you live in Chicago's nothern burbs pm me and I'll give you the name-

  Went there after getting off of work at about 11:30 AM, came in and asked to be seated. First words out of the guys mouth were "we don't have any room for you". Note the place was empty. I asked him if all the empty tables were reserved, he replied no they were not but they don't like to seat singles during the lunch rush since they can't make enough revenue off of them to make up for the fact they there is not a second person. I walked out and have not been back since, I let my BFF know about this and she said that it's not uncommon for them to do that.

 Whole Foods-

 Ordered a carrot cake for my BF's Bday party, got it home and saw what looked like mold on the side of the cake, took a closer look at the cake and half the side was covered in white mold. Took the cake back to the store, manager was convinced that I had switched the cake out with another one since "we would never let a cake in this shape leave the store". It was not until I lifted up the cake and showed him the whole foods sticker that he realized that I was not lying. He then refused to give me my money back and made me take a store credit. Which I still have and it's been 3 years.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JadeAngel on September 19, 2010, 03:48:26 AM
It's my own fault for getting sucked into these sales parties, but I have finally lost my patience with two party plan suppliers.

The first I can't recall the name of but it was a company which allowed you to order custom shoes, which would be allegedly handmade and delivered to you. I had no problems personally because I ordered one sample shoe which I got cheaply and one which was in stock rather than being made up. However a number of women in the group ordered the custom shoes and these things weren't cheap - you selected the style of the shoe, the fabric and the colors you wanted - between $120 and $150 per pair. It took between four and six weeks for the shoes to be made up and when they were delivered the women opened the boxes to find shoes that were nothing like what they had ordered. Wrong style, wrong color, in a couple of cases completely the wrong size.

We contacted the company and they told us that they had 'run out' of some of the styles and colors we had ordered, so they had just 'made up' something else from what they did have left over, and sent it off in place of the items we had ordered. They tried to force us into taking 'credits' for the shoes we returned in place of refunding our cards, but in the end they refunded our credit cards. Apparently they didn't tell the Sales Rep though, three months later she contacted one of my aunts wanting to know when she was going to book her next party.


The second was Intimo Lingerie, my group of friends had booked several parties and we were good customers of the chain, which did have some quite nice products, but after the experience I had I refuse to attend any sales parties for this company period.

I had booked a party off the back of a close friend's party (which entitled her to some very good discounts, but that's another story) I had confirmed the date with the Sales Rep and was making arrangements to have people there. Two weeks prior to the party I received a card from the Sales Rep which simply read 'Just confirming your party on XX date, looking forward to seeing you there!' I didn't think much of it as I was busy with work, just set it aside.

A week before the party some mutual friends start ringing me out of the blue asking if I've definitely booked a party for the date I was putting out in my invitations. I replied that I had booked it and received confirmation of the date from the Sales Rep. A few days later a friend rang me and said she had been speaking to Sales Rep on an unrelated matter that morning and Sales Rep had told her that I had not confirmed my party booking so she had booked another party on the date.

I phoned Sales Rep immediately and she began telling me that I needed to confirm the date of the party by sending her back the card she had sent. I retrieved the card and read it off to her showing that at no point did it say I had to return the card to confirm the booking. She continued to claim that it was printed at the bottom of the card and I told her that everything at the bottom of the card had been blacked out with black permanent marker - whereupon she asserted that 'someone at the post office' must have done that. She also claimed that despite having my mobile number from when I made the booking that she had asked 'Anna' to follow up with me (who was the sister of a friend of a friend whom I had met exactly once) even though she had spoken to several of my close friends who had my phone number and could have contacted me straight away.

After some discussions amongst our social group it became clear that the Sales Rep had gotten a request from a member of her own family for a party and had booked them on the same night as mine intending to force me to reschedule my party to a later date. I had some reservations about canceling my party since my friend had received some discounted merchandise as a reward which she had since used so it couldn't be returned, but considering the shoddy way the whole thing was handled I said to the Sales Rep that she should honor the booking she had made in place of mine and when she rang a few weeks later wanting to reschedule I informed her politely that I had changed my mind.

It didn't impact on the company, which still trades on but none of my social circle ever booked another party with Intimo.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on September 19, 2010, 03:50:35 AM


Is it ehell approved to carry my CompTIA A+ cert around to show all those salespeople that I do indeedy know what I'm talking about with computers, and love to build them?  Usually get hassled when I need to buy a new dvd drive intown.  YES, I KNOW HOW TO INSTALL IT

You'd love my local independent computer store. My CD rom drive died around Christmas and I hauled the tower in to them. They said "we can do it for you, but honestly, you can do it yourself and save the labor charge." I said well, I don't have internet access and they assured me it wouldn't be needed and by golly he was right: I could do it and I didn't need the internet.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MC Clapyohanz on September 19, 2010, 04:24:03 AM



2) I have eczema and it shows up in strange places.  For the past several years, it's been on my eye lid.


Sorry, I haven't read the rest of this thread yet, but I just wanted to say me too!  i feel less alone now  ;)

Is getting it on the tops of your feet, the sides, and under your ankles considered weird? Because if so, I'm joining the club. I also had it on my jawline recently. I have lovely discoloration scars on the tops of my feet from scratching, getting scabs, and then the skin healing. They aren't insanely noticeable, but I know they're there.

When I was younger - around 10ish - my mom thought I had ringworm in different areas on my body - mostly my torso, if I remember right. They were circular and itched, so we put Lotramin (spelling?) on the differnt patches that were affected. Didn't work. Maybe cuz it wasn't ringworm? ;)

Back to the topic at hand...

I also get it on my scalp, which is incredibly gross and itchy. It's worse in the summer when it's humid. It doesn't help that I start sweating even when I get out of the shower. I live in Southern CA, so it's only mildly humid here compared to other places, but I get hot easily and quickly.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SkyTalon on September 19, 2010, 04:27:33 AM
I got a couple, one from me, one from my friend's brother Adam.

Me - Dove was in the market for a new dryer, as the one in her home was borked and at the time no one knew if it could be fixed (as it turns out, it's fixable, but her mother refuses to let anyone fix it). We went to a Tool & Appliance store reviled in this thread. No service. I swear, they were hiding in the washers like gopher holes, and stuffed away in the refrigerators, waiting for an Adult. Finally, the must've drawn straws, because someone approached with a resigned sigh. We talked briefly, and when it was clear Dove would not be purchasing right away, he vanished again.


Adam - Adam has a baby girl. And, as many babies do, she's growing. Ergo, said baby needs new clothes. Adam decided on his way back from work, he might as well pick some stuff up at some Baby Place he passes every day. He knew what size to try and was looking through the girl's section when a well to do associate marched up to him. "Sir! You are to leave the store immediately, or I will call security!" she barked at him. When he asked what the problem was, she did not respond to him, just turning and yelling, "Jane! Call security right away!" So, Adam made a hasty exit, stage left. As near as anyone can tell, the Associate thought he was a certain kind of child abuser because he was shopping without child or wife.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jais on September 19, 2010, 06:52:21 AM
The CT story about portions. Sorry for not clarifying. It's a sore spot for me.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on September 19, 2010, 07:00:04 AM


Adam - Adam has a baby girl. And, as many babies do, she's growing. Ergo, said baby needs new clothes. Adam decided on his way back from work, he might as well pick some stuff up at some Baby Place he passes every day. He knew what size to try and was looking through the girl's section when a well to do associate marched up to him. "Sir! You are to leave the store immediately, or I will call security!" she barked at him. When he asked what the problem was, she did not respond to him, just turning and yelling, "Jane! Call security right away!" So, Adam made a hasty exit, stage left. As near as anyone can tell, the Associate thought he was a certain kind of child abuser because he was shopping without child or wife.

That is wrong on more levels than I can probably count.  I hope he sent off letters to the company about this.    Apparently the Associate lives in a world where men don't pay attention to their kids' needs, aren't primary (and sometimes the only) caregiver, aren't half of a G*a*y couple raising a child, aren't doting uncles who can't wait to give Baby Nephew/Niece new clothes, etc.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: J.D. on September 19, 2010, 08:32:09 AM
Although I'm currently car-less, I will never again take any vehicle I own to Canadian Tire. Without fail, the reps in their automotive department make me want to pull my hair out every single time.

The first incident occurred when I took my car in for an oil change. The person I was dealing with asked me if I wanted the oil filter changed too. I told him that replacing the filter is part of performing an oil change and should be included in the price, and that running clean oil through a dirty used filter would be ludicrous anyway. 

The second time I took my car there - again for an oil change - the mechanic came out to inform me that, and I quote, "There's condensation on the oil pan." I asked him to clarify what he meant by this. "Well, there's, like, moisture on the outside." Is that moisture oil? "It's wet on the outside." *grit teeth* Is. It. Oil? "Well, no." So the oil pan is intact and not leaking? "Well no, but there's, like, moisture on it, and we need to check that out." I see. Well, is it possible that, because I keep my car outside, and it's January in Ontario, and the car went from being in -30C weather to a nice warm garage that it could be, oh, I don't know, melted snow and condensation from the car warming up from being indoors? "Uh, yeah, maybe." Here's the $45 for the oil change, please return my key. I'm leaving now.

I told the story to the mechanic in my hometown and he just rolled his eyes and told me I was correct and that mechanic I was dealing with was a goof - and my mechanic could very well have lied and said it was a problem, costing me a ton of money.

I realize I'm just a girl  ;) , but believe it or not, I know some stuff about cars too.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: stargazer on September 19, 2010, 08:37:41 AM
Apple   Bees.  

I have had many bad experiences in this chain restaurant.  I also know dozens of people who have had their own bad experiences.  And the food is not even that good.  It is mediocre at best.

just two of the problems encountered:

-Never served.  We left after an hour wait.  Our drink orders were taken, there was only a few other tables, at least five different people came over to check on us and ask us what our order was and said it was on our way.  But nothing materialized.  Not even the drinks.  Finally we decided to leave.  

-Someone in our party left something in the bathroom during dinner.  She went to get it and it was gone.  She reported the loss to the hostess and waiter and they said they would not look for it, nor would they take her name in case it was found because "if it isn't there we JUST DON'T have it".  They also forgot parts of our meal.

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.


I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Well, I wouldn't have left her NO tip, but the waitress is your communication contact with the restaurant.  SHE should know restaurant policy and she did not tell them what they were getting was not what they had ordered until the bill came.  I haven't been to Applebee's in years (awful food) and I certainly wouldn't know what their different portion sizes should look like, but she should.  If they hadn't corrected the bill, I would have taken the difference between the dishes off whatever tip I would have left her, because it was up to her to get me the right food and she didn't.  That is her main job.  Bring me the food I ordered.   When you can't do that (and don't even tell me) - yeah, you're not getting a good tip.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: katycoo on September 19, 2010, 09:05:20 AM
The second was Intimo Lingerie, my group of friends had booked several parties and we were good customers of the chain, which did have some quite nice products, but after the experience I had I refuse to attend any sales parties for this company period.

I had booked a party off the back of a close friend's party (which entitled her to some very good discounts, but that's another story) I had confirmed the date with the Sales Rep and was making arrangements to have people there. Two weeks prior to the party I received a card from the Sales Rep which simply read 'Just confirming your party on XX date, looking forward to seeing you there!' I didn't think much of it as I was busy with work, just set it aside.

A week before the party some mutual friends start ringing me out of the blue asking if I've definitely booked a party for the date I was putting out in my invitations. I replied that I had booked it and received confirmation of the date from the Sales Rep. A few days later a friend rang me and said she had been speaking to Sales Rep on an unrelated matter that morning and Sales Rep had told her that I had not confirmed my party booking so she had booked another party on the date.

I phoned Sales Rep immediately and she began telling me that I needed to confirm the date of the party by sending her back the card she had sent. I retrieved the card and read it off to her showing that at no point did it say I had to return the card to confirm the booking. She continued to claim that it was printed at the bottom of the card and I told her that everything at the bottom of the card had been blacked out with black permanent marker - whereupon she asserted that 'someone at the post office' must have done that. She also claimed that despite having my mobile number from when I made the booking that she had asked 'Anna' to follow up with me (who was the sister of a friend of a friend whom I had met exactly once) even though she had spoken to several of my close friends who had my phone number and could have contacted me straight away.

After some discussions amongst our social group it became clear that the Sales Rep had gotten a request from a member of her own family for a party and had booked them on the same night as mine intending to force me to reschedule my party to a later date. I had some reservations about canceling my party since my friend had received some discounted merchandise as a reward which she had since used so it couldn't be returned, but considering the shoddy way the whole thing was handled I said to the Sales Rep that she should honor the booking she had made in place of mine and when she rang a few weeks later wanting to reschedule I informed her politely that I had changed my mind.

It didn't impact on the company, which still trades on but none of my social circle ever booked another party with Intimo.

What a shame your Sales Rep was so awful/useless/manipulative.  I've only had fabulous experiences with Intimo and use them often.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Diane AKA Traska on September 19, 2010, 09:35:59 AM
Okay, finally got to the end of the thread.  Now I can include mine.

First is a local pizza place.  We ordered from there frequently.  They had the best cheesesteaks, and really good pizza, and their prices were reasonable.  Too bad the owners weren't..  It was the day after an order, and we get a phone call from them.  They said we gave their driver a counterfeit $20 bill, and we could either give them $20 to make up for it, or they could go to the police to get it.  Well, see, we don't get $20 bills.  The local ATM dispenses $10 bills only, and there's no way we would have had anything larger.  But, I panicked, and let them pressure me into giving them $20 I really didn't have.  Last time I ever ordered from there.  Given the frequency we ordered, and the amount of time it's been, I estimate at least $1000 in lost sales.

EBGames lost my business back when they were Electronics Boutique.  They had a policy, they would refund as long as you had the original materials, as long as it was within seven days, even on PC games (this was very much a long while ago).  Well, I bought a copy of Windows 95 (on floppies!) from there and get it home... dang thing won't install.  Gets to disk 4 of 13, and borks.  We took it back, asked for an exchange (thinking it might be the disc), get a new copy, and try again.  Nope, same problem.  So we take it back, ask for a refund, since I'm not paying for an OS I can't even install.  The manager, as he's writing out the return form in front of us, dictates what he's writing as he's writing it:  "Reason for return... did not like'.  Since I don't appreciate being called a liar, I took my refund, left the store, and never went back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: wonderfullyanonymous on September 19, 2010, 09:54:32 AM
Unfortunately, we can't quit them, but the company that just bought DF mortgage is turning inot a joy to work with, and this is only the first month they've had the contract.


When he called and asked about changing the pay date from the 1st the the 15th of each month the person he talked to on the phone said she would have to ask a supervisor. She calls back and she has to have a fax sent to her that day stating he needs it changed and why. Over the years, I've had many loans, but that was the first time I had ever heard of it being such a problem to change the pay date.


They call on the 16th looking for the payment, it was mailed on the 16th which was payday. He told them this. The caller then wanted the money order number, and was told it should have been over nighted. He was also told he should have westernunioned it. A supervisor gets on the phone and tells him he needs to call on Wednesday to find out if the payment arrived. If it hadn't, he needs to make alternative payment arrangements, and they will send the money order back.

He told the supervisor that we had the other company for 2 1/2 years, with the 15th as a pay date, without any problems. We have your company for one month, and it's being run like a crackerjack company. This is rediculous.

We live in a mobil home park, and almost all of the mobil homes are mortgaged through the same company, which is now the new company. The next few years should be fun...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Giggity on September 19, 2010, 09:58:18 AM
Yup. Just jabbed me. I'm also surprised that I didn't punch her (Tae Kwon Do training for 2+ years made me just move without thinking at times). Fortunately I was not (and still am not) needle phobic. Otherwise, I probably would have shrieked something along the lines that her parents were never married.

Bill Cosby FTW!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Peggy Gus on September 19, 2010, 11:17:17 AM
There was a Chinese restaurant that opened in our area. The woman who ran the counter was so nasty and rude, that it almost became a joke. She would grunt answers, snatch your money, just generally unpleasant. There was no Manager to speak to, the rest of the staff either couldn't speak English or didn't want to. This woman always worked, there was never a time that she wasn't there. Now why did the whole town keep going back, because they had such good food and there was not another Chinese restaurant for 20 miles. The place was always packed, until about 6 months ago when another placed opened.

Now I maybe see 2 or 3 cars in their lot.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kherbert05 on September 19, 2010, 11:37:21 AM
Continental Express - Pilot announce we were going to OK city. We were supposed to go to Houston. The attendant kept trying to hand me peanuts, after I said NO thanks. I asked if they had an alternative snack. Was handed pretzels  with peanut warning. SO I gave them back. The woman yelled that if I was so allergic I shouldn't fly. After announcing  that we were landing in OK City, we landed in Houston.

When I went to complain - they already knew about the announcements and the attendant screaming a the woman who was allergic to peanuts.  The other customers complained.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 19, 2010, 12:10:30 PM
Why don't retailers realize that unless you're in a small town 150 miles from anywhere else, consumers have choices and will go elsewhere if they get rude or poor service, or shoddy merchandise?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 19, 2010, 12:15:57 PM
Unfortunately, we can't quit them, but the company that just bought DF mortgage is turning inot a joy to work with, and this is only the first month they've had the contract.


When he called and asked about changing the pay date from the 1st the the 15th of each month the person he talked to on the phone said she would have to ask a supervisor. She calls back and she has to have a fax sent to her that day stating he needs it changed and why. Over the years, I've had many loans, but that was the first time I had ever heard of it being such a problem to change the pay date.


They call on the 16th looking for the payment, it was mailed on the 16th which was payday. He told them this. The caller then wanted the money order number, and was told it should have been over nighted. He was also told he should have westernunioned it. A supervisor gets on the phone and tells him he needs to call on Wednesday to find out if the payment arrived. If it hadn't, he needs to make alternative payment arrangements, and they will send the money order back.

He told the supervisor that we had the other company for 2 1/2 years, with the 15th as a pay date, without any problems. We have your company for one month, and it's being run like a crackerjack company. This is rediculous.

We live in a mobil home park, and almost all of the mobil homes are mortgaged through the same company, which is now the new company. The next few years should be fun...

I really don't mean to be rude, but this doesn't sound like bad business to me. The economy is bad and the mortgage industry is shot. You changed the pay date, and you were still late with your first payment. They don't have a history with you, so all they know is that you changed the pay date and still paid late. Also, if they called you and you said that you sent it on the 16th because that's pay day, that makes it send like you know you will be late every single month . . . is that what you meant? Maybe they took it the wrong way.

I realize this is a personal situation, but I hate to see a company get a bad rep if they didn't actually do anything wrong. To me, if I were a banker/mortgage broker, I would think a paycheck date on the 16th means a mortgage pay day on the 1st so that my client could pay early-to-on-time rather than late.  :-\
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Giggity on September 19, 2010, 01:04:48 PM
I'm not sure why sending a fax to someone is considered a hassle.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 19, 2010, 01:20:22 PM
And while we're on the subject of computers, while this isn't a store specifically, I *refuse* to ever, ever allow Norton antivirus or any of the rest of the Symantec line on any machine of mine ever again.  It isn't that it doesn't work -- it works TOO well.  It blocks programs' internet access without asking you about it.  It blocks programs it's asked you about and you've TOLD it to allow.  It blocks programs from running that don't access the internet at all!  I cannot even begin tell you how many machines I've seen completely borked because of Norton.  Not just my own personal computer, but work computers, school computers -- all held hostage by an antivirus program completely drunk with power.

Is that what all that is? I had a horrendous time with my last computer doing all that and I used Norton and never thought it was the problem. You learn something new everyday.
I use c*o*m*o*d*o now, nice little program and no problems. S*p*y*b*o*t too but my system not too happy with it, it slows everything down considerably so it's on run mode when I go to bed.

Now sandbox is being a pain with blocking stuff that I've told to allow. You win some you lose some, at least it's not as bad as Norton was at that.

*edited because the dratted cat sat on the keyboard and submitted before I finished  ::)

Ayep.  Took me a while to work out what the problem was; I finally checked the Task Manager and noticed about a dozen of the same Norton process running at once.  Turns out it started a new copy of the process every time it borked something.  Experimentation proved that disabling Norton before I ran a program allowed the program to run.

Well, after that, I uninstalled Norton and switched to a different antivirus.  Of course, cleaning Symantec products off a computer is an adventure in and of itself; I never did manage to remove every trace of it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: figleaf on September 19, 2010, 01:28:18 PM
1.  The dermatologist who tried to kill me.  I had a mole that I *knew* wasn't right.  I wanted it biopsied and taken off.  Dermo refused to do the biopsy; it was nothing to worry about.  He treated me like I was about 5.  So I went back to my GP for another referral.  He biopsied; it was melanoma.

2.  Sears.  Their ridiculous credit card policies.  For years, they wouldn't take any CC but their own.  When they finally started taking other CCs, I started shopping there again.  I had a gift certificate but my purchase was more than it was worth.  I wanted to put the remainder on my CC.  Nope.  I either had to pay cash or open up their CC.  Have never gone back.

3.  Local garden centre.  A few instances of poor customer service over a couple of years, culminating in a very bad experience when another CSR butted into the conversation, having no idea what my issue was.  Used my $20 GC that day to almost the exact penny and never went back.


PLEASE tell me you reported him to the AMA!  Holy cow!  Are you all right now?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on September 19, 2010, 01:39:47 PM


When he called and asked about changing the pay date from the 1st the the 15th ... it was mailed on the 16th which was payday.


I'm probably missing something here, but if he made the payment late why wouldn't they call.  I mean the day after it is due is aggressive, but not completely unreasonable.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: RegionMom on September 19, 2010, 02:25:03 PM
My turn!

Had been a cell phone customer of F-Mobile for several years, just me.  DH had a company phone and plan.  When his company said, "find your own plan, we will re-imburse you," DH decided to jump on to me wih F-Mobile.

DH and I went to a free-standing store to ADD him, to start a new contract, buy a new phone, etc...

Well, the teen at the mall kiosk had mixed up my SS # with DH's, last time I had gone to change something o my plan.   The phone was in my name, but DH's SS#, somehow. That freaked out the manager-- we were obviously frauds, and were asked to bring in our SS cards to be faxed off to prove we were not scammers, or whatever. 

We returned with the cards, made copies, and blacked out all but the last 4 digits.  The store fax was not working.  Hadnot been, all week.  We were sent to another store.

That store sent the fax, and we were told to wait.  After an hour, I asked for the photocopy of our cards with all but the lat 4 digits marked out) and we left. 

 week later, I called for an update.  "Oh, we never got it.  But, they shredded your copy so your SS# was not just tossed in a trashcan."  (this was in response to my, waht?!?  where is my info!?)

Um, I was handed the paper myself after asking for it, your clerk cannot recall or is lying. 

A few more phone calls, in which at one point I asked, "Should I just go back to the temp. teen at the mall kiosk and have him fix this, since he messed it up, and seems to have more power in getting paper work done than store mangagers?"

More vistits, more phone calls, and still "We cannot fix this, your and DH's numbers are switched and our hands are tied."

Finally, DH and I made "picket" signs, called the police to make sure we were legal, and marched aroud the sidewalk at F-Mobile, with our school-age kids.

The signs said, "F-Mobile mixed up husband and wife's SS#'s and will NOT allow  them to add on a phone!"

We joined Horizon and have better reception, plan, and service. 

And, the kids learned that Mom does appreciate stupidity.  :)



Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 19, 2010, 03:27:46 PM

Oh, Applebees. Two visits, two lousy experiences, two thousand miles apart:

In CT, with my mom who ordered senior version of X meal. Apparently served regular version, which we discovered when the bill came. Huge argument with waitress, then with manager, who insisted that we "should have known" mom was served the regular meal, and alerted our waitress "immediately". Umm, excuse me, you're assuming we're regulars and we know how large your portions are? Sorry. Got bill corrected, left no tip.

In AZ, with SO. Took 25 minutes to get our drinks order taken, and 55 minutes to get our meal order taken. Another hour later, SO is in anaphylactic shock and using the epi-pen because apparently, "I checked with the chef and he said it was fine" is Applebee code-speak for "WHAT.EVERRRR ::)" Adding insult to injury, I was keeping one eye on SO while looking for a cc to pay the check and asked the waitress where the nearest ER was, and she said, "well, you can call 911, are you going to be leaving, I need the table?"

That's the only place (out of all the places SO has been ambushed by) that I really wished he had pursued it legally.

I stopped reading here , I was too angry. You honestly penalized your waitress for restaurant policy?

Since when is it restaurant policy to mess up an order and then argue with your customer? The whole thing was incredibly stupid and both the waitress and manager were nasty and insulting.

The waitress got my mom's order wrong, then accused us of trying to scam the restaurant. She brought a regular sized portion, of which my mom ate about third. Mom weighs ninety pounds soaking wet. Mom also declined to have the leftovers wrapped for takehome because she wasn't impressed with the food. But the waitress kept insisting that mom had ordered and eaten the entire regular portion. It's just peachy that the manager was willing to back up her staff, but in this case, they were both dead wrong, and basically called us liars. Sorry, no tip.

As to the second incident, I did in fact tip the waitress 20%, I was on automatic and wanted to get out of there as quickly as possible.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 03:31:38 PM
I worked at a ShopKo one summer, and the result of my working there was that my entire family boycotted the store until it finally closed years later.  


That is one store I can say emphatically I will never shop at. I'd drive 100 miles out of my way before I'd step foot in a Shopko again. (The final straw is a very long story, but the short version is we were trying to buy a dresser for my daughter's room, and the employee who was allegedly helping us not only lied to us about having checked stock in the warehouse, he subsequently lied about us to his supervisor - right in front of us.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 03:35:37 PM
I will never shop at the Macy's in my town after an experience I had there about a year ago.  

I picked out two bras, one that was on clearance.  The clearance bra did not have a price tag.

I brought the bras up to the "customer service" counter and tried to pay for them.  The cashier said that she couldn't ring up the bra because it didn't have a tag and I was going to have to find another similar one so that she could ring it up.

I was probably somewhat of a SS, but I told her that really wasn't my job to start pawing through the entire stock of bras to find the one that might have the price.  If there would have been one on the same rack that had the price, I certainly would have brought it up to the counter.  She basically said that it wasn't her job to do that either.  Not only did she lose that sale, I've never been back to that store since.

Um, no. You were not being "special snowflakey" at all. It is reasonable to expect that store personnel be able to give you a price on an item without your having to dig through clearance merchandise where there may or may not be a similar item.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 03:53:30 PM

Oh, and Best Buy/HSBC will close your account if there are no purchases after two months. So you have a closed account with a balance on your credit report until it is taken care of. Yes, that was the account we had to close because it was destroying our credit so horrendously. How'd you guess?


I have a Best Buy credit account that hasn't been used in far longer than two months, but it is still active, not closed.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 03:57:25 PM
Best Buy - Pretty much the same experiences as other females - being ignored, talked down to, not being able to buy anything because no one will give me the time of day. I wonder why this is a universal problem at Best Buy when it is not a universal problem in all electronic stores? Other stores seemed to have picked up on the fact that you don't need dangly bits to want to buy an xbox or computer!


I have never had this particular problem at Best Buy - in fact, last time I went in to buy a laptop, I couldn't get various salespeople to stop bugging me and let me be!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: allimac on September 19, 2010, 03:57:56 PM
I visited a book store once and when I was at the check out, the cashier burped right in my face. She had been chatting with her friend until I walked up to the counter and their delightful laughter made it clear that she did it on purpose. She then went on to mock me while she threw the change at me: I guess I looked like a stereotypical book nerd and wasn't hip enough for her taste. I never went back and wasn't too surprised when the store closed a little later.

I had another horrible experience in another book store. I had been browsing the shelves without finding anything interesting and walked out without purchasing anything. The only problem was that the alarm went off when I walked out. The lovely store manager forced me to strip down into my undies in the middle of the store to make certain that I wasn't stealing anything. He didn't even bother to apologize when he realized that I hadn't stolen anything. I get that shoplifting is a problem but to force a barely 20 year old woman to undress in the middle of a store really felt like a violation.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Amanita on September 19, 2010, 04:05:58 PM
Not to get into legal territory, but as far as I know, a store manager does not have the authority to make you undress, or look in your bags. They can call the cops, but that is it.

If somebody tried that on me, my response would be something like "hell no. Just Hell no."
Certainly not without the cops and a lawyer present!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 19, 2010, 04:06:15 PM
jais, I normally agree about the not tipping the waitress thing.  So often servers take the punishment for things they have no control over.  But I just don't see how this wasn't her fault.  In order for it to show up on the bill as a regular entree, she would have had to bill it as such, I'd think.  And that's her mistake.  Even if she wasn't the one to make that mistake, it's still her job to notice discrepancies between what she knows the restaurant serves and what she sees on the plate in front of her.  Maybe owning up to it in front of the manager would have meant she would get fired.  In which case, no tip is entirely appropriate; it's not as severe a punishment as getting fired, but it is a natural consequence to not doing her job right.

I had another horrible experience in another book store. I had been browsing the shelves without finding anything interesting and walked out without purchasing anything. The only problem was that the alarm went off when I walked out. The lovely store manager forced me to strip down into my undies in the middle of the store to make certain that I wasn't stealing anything. He didn't even bother to apologize when he realized that I hadn't stolen anything. I get that shoplifting is a problem but to force a barely 20 year old woman to undress in the middle of a store really felt like a violation.


I am pretty sure that's not even legal.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PeasNCues on September 19, 2010, 04:07:17 PM
Best Buy - Pretty much the same experiences as other females - being ignored, talked down to, not being able to buy anything because no one will give me the time of day. I wonder why this is a universal problem at Best Buy when it is not a universal problem in all electronic stores? Other stores seemed to have picked up on the fact that you don't need dangly bits to want to buy an xbox or computer!

I have never had this particular problem at Best Buy - in fact, last time I went in to buy a laptop, I couldn't get various salespeople to stop bugging me and let me be!
It's good to know it's not all stores! Shame that the stores with good employees are judged poorly because of other employee's behavior. :-\
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 04:08:13 PM

I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.

I've had five root canals, and only once did I need additional Novocaine after the first dose because a tooth just wouldn't go to sleep. The other times were fine, no problems. I don't know how much Novocaine is initially given.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 19, 2010, 04:13:17 PM
My very first dentist.  I have one freak tooth that has given me trouble since about 4th or 5th grade.  I had to have a root canal around then, so I was about... 9.  My first real experience with a dentist was a root canal.  A dentist who didn't believe me when I said I could feel everything.  A dentist who had bad breath and didn't wear a mask.

I was 26 years old before I worked up the nerve to go back to a dentist again.  And he is Teh Awesome (if you live near Milwaukee and are looking for a good dentist, ask me, and I will tell you, and you will be happy!).  And now we're moving.  *sob*
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: smidget23 on September 19, 2010, 04:37:59 PM
I'm not sure why sending a fax to someone is considered a hassle.

Not everyone has immediate access to a fax machine. When I want to fax something, I have to drive at least 15 minutes and then pay a usage fee.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Giggity on September 19, 2010, 05:05:25 PM
For some particular people, it may be an inconvenience, but it's a perfectly normal business request, as is e-mail. It's not a hassle to 99.9% of the population, at least where I am.

I guess the mortgage company asking for a fax doesn't strike me as a huge hassle.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 05:07:55 PM
For some particular people, it may be an inconvenience, but it's a perfectly normal business request, as is e-mail. It's not a hassle to 99.9% of the population, at least where I am.

I guess the mortgage company asking for a fax doesn't strike me as a huge hassle.

And I'm assuming there are perfectly legitimate business reasons why they would need a request of this type in writing. Sending a fax means the request can be processed faster than sending it via the mail system.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 19, 2010, 05:09:55 PM
It is a hassle for us. We don't have a fax at home.  If we need something faxed, I have to make a copy and send it to work with dh for him to fax from there .
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 19, 2010, 05:12:25 PM
It is a hassle for us. We don't have a fax at home.  If we need something faxed, I have to make a copy and send it to work with dh for him to fax from there .

I'd have to fax from work (or a Kinko's or something) too, but in the particular case cited, I don't think that requiring the request be in writing is an example of bad customer service. I'll assume it could have been mailed, but if the customer needed the request processed faster, it would need to be faxed.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: baglady on September 19, 2010, 05:13:10 PM
I will never shop at the Macy's in my town after an experience I had there about a year ago.  

I picked out two bras, one that was on clearance.  The clearance bra did not have a price tag.

I brought the bras up to the "customer service" counter and tried to pay for them.  The cashier said that she couldn't ring up the bra because it didn't have a tag and I was going to have to find another similar one so that she could ring it up.

I was probably somewhat of a SS, but I told her that really wasn't my job to start pawing through the entire stock of bras to find the one that might have the price.  If there would have been one on the same rack that had the price, I certainly would have brought it up to the counter.  She basically said that it wasn't her job to do that either.  Not only did she lose that sale, I've never been back to that store since.

This makes me grateful for my local Kmart.

I was in there today and found the perfect pair of exercise pants. The only one in my size on the rack, the only one in that style, and it had no tag. When I brought it to the register, I explained that ... no tag, and no comparable item.

The cashier cheerfully said, "No problem, I can find out the price." She keyed in some numbers from the inside tag and bada-bing! There it was!

This is the same store where I waited forever in vain a couple of years ago for someone to come and unlock the fitting rooms, and ended up going to a different Kmart for what I needed. In the case of that particular store, I think it's just a crapshoot. Some days you get good service, some days you don't. More often than not, I've gotten good service there.

To the PPs who are having issues with faxing ... there are e-mail programs that you can use to send faxes without going somewhere with a physical fax machine. I have a fax at work so have never used them, but I know some folks who swear by them. Try Googling "e-mail fax" or something similar.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaora on September 19, 2010, 05:20:01 PM
Baglady, our local K-Mart is awesome.  Never a bad shopping trip, everyone's so helpful, it's a joy to be there. ;D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Micah on September 19, 2010, 06:07:53 PM
Our local pizza place. I'll never go there again and I make sure to tell people how bad they are.

First experience: I rang them and the conversation went exactly like this.

Them: "Small town pizza place."
Me: "Hi, could I please order a pizza to be delivered?"
Them: "No, we're busy." And he hung up! The person who answered the phone was the owner.

Second experience: DP and I were at a friends house roughly fifteen minutes out of town. While we were there several other families turned up, so we decided to all pitch in and order pizza. Adults and children combined there were a lot of us and the order was over a hundred dollars, before the exorbitant out of town delivery fee was added.
The order went through fine and we were told it would get it in just under an hour. Which we thought was a little long, but agreed to.

An hour and a half later and no pizzas. We rang and were told they were on their way. Half an hour later, a total of two hours since we first rang, the driver turned up. It was the owner again. When my friend handed him our combined money she commented that it had been quite a bit longer than an hour. The owner's reply? "Well you're lucky you got them at all, aren't you?"

Never again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 19, 2010, 06:43:28 PM
That reminds me of a pizza place I ordered pizza from one night when I was in college.    Now the apartment I rented with 2 other girls was on the 2nd floor of a Victorian house.   There were two entrances to get up to our apartment, a staircase from the front door of the house and a staircase up the back to a mudroom off the kitchen.   Oh and our house # was 208 W. Streetname.  There was also a 208 E. Streetname, which I knew about so when we ordered delivery we always made sure to clarify we were on 208 WEST Streetname. 

It was a night in winter, my roomates were out of the house and I didn't feel like driving anywhere, thus my reason for ordering.   It had snowed in the last week and there was still snow on the grass and on the porch steps (which no one used, we usually all used the back entrances since the driveway for the house ended in a small parking lot for the two apartments)

Well I call them, place the order and wait the 30 minutes...no pizza.  Okay, I tend to be pretty forgiving, especially on nights that are probably busy for them.   I call them back after about 45 minutes and ask what the status is.  "We came to the house and no one answered the door." Well I could hear people knocking on both front and back door but hadn't heard anything.  Also, my bedroom window was at the front of the house looking down at the street and the entrance to the driveway and I hadn't seen any cars pull up and stop in the driveway.  I ask for clarification which door they came too.  "We came to the front door."  "And it was 208 West Streetname, right?"  They sighed huffily and said yes, of COURSE they came to the front door!   I went downstairs and checked to see if I could see footprints in the snow leading up to the porch steps and in the bit of snow on the porch.   No footsteps.  None.   

They said "Well we could run it back out there, but it would be cold."  I figure well that's why microwaves were invented and I'm starving by now so I say "Sure, just bring it by."  And this time I watched the street and driveway like a hawk for the 10 minutes it should have taken them to arrive.  Nothing, no one, no knocking at either front or back door.   I call them back.  "We showed up and no one answered so we just cancelled the order."  ::)  Thankfully I was going to pay cash so I hadn't charged it and wasn't out anything but time.   Groaning at the irony, I got in the car and drove to the nearest Wendy's for some dinner.   So I ended up going out somewhere after all. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SkyTalon on September 19, 2010, 06:55:10 PM


Adam - Adam has a baby girl. And, as many babies do, she's growing. Ergo, said baby needs new clothes. Adam decided on his way back from work, he might as well pick some stuff up at some Baby Place he passes every day. He knew what size to try and was looking through the girl's section when a well to do associate marched up to him. "Sir! You are to leave the store immediately, or I will call security!" she barked at him. When he asked what the problem was, she did not respond to him, just turning and yelling, "Jane! Call security right away!" So, Adam made a hasty exit, stage left. As near as anyone can tell, the Associate thought he was a certain kind of child abuser because he was shopping without child or wife.

That is wrong on more levels than I can probably count.  I hope he sent off letters to the company about this.    Apparently the Associate lives in a world where men don't pay attention to their kids' needs, aren't primary (and sometimes the only) caregiver, aren't half of a G*a*y couple raising a child, aren't doting uncles who can't wait to give Baby Nephew/Niece new clothes, etc.


Apparently. Kari, his wife went into the store, after scouting out which woman it was. Turns out, not the manager. Associate tried to give Kari the run around about getting the manager. When the manager DID come in, she basically said, "Well... what do you want me to do about it?" Which... took Kari off guard and flabbergasted her pretty badly. A bit of an argument ensued as Kari asked if the manager was insinuating that it was alright for her employee to profile customers and the manager acting like the incident was no big deal. Yeah, contact with corporate is in the future. Not expecting anything from it but... *shrug*.



ETA Re Pizza Deliveries: It's really fun when they give you that run-around and you were waiting at the door, then they call you a liar.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kherbert05 on September 19, 2010, 07:08:01 PM
Best Buy - Pretty much the same experiences as other females - being ignored, talked down to, not being able to buy anything because no one will give me the time of day. I wonder why this is a universal problem at Best Buy when it is not a universal problem in all electronic stores? Other stores seemed to have picked up on the fact that you don't need dangly bits to want to buy an xbox or computer!


I have never had this particular problem at Best Buy - in fact, last time I went in to buy a laptop, I couldn't get various salespeople to stop bugging me and let me be!

I have 1 person at Best Buy do the girls don't get tech. I had a computer under warranty. A CD got stuck in the drive and I couldn't get it out. I didn't want to force it and void the warranty.  I took it to geek squad he started to give me trouble - and his supervisor stopped him and sent him to the back. She got the CD out, went to the back read the guy the riot act and he came out an apologized.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 19, 2010, 07:26:11 PM
I have to admit that I don't mind some of the stereotyping against me as a female. When I go to Best Buy, I've never had a problem getting help. I usually have plenty of people willing to help me and get answers for any questions I have. However, I freely admit that I know nothing about computers and tvs. I'm not a big tv person, and I only use computers for the most basic functions: email, word processing, some spreadsheets, and some easy-to-use web functions (research databases, blackboard, etc.). If they assume that I know nothing, they are right. Don't get me wrong, I'll get some information before I go, and I'll double-check everything they tell me with a computer-smart friend before I buy anything, but if they say, "You can't fix X yourself; you need to use our professionals," I'm going to believe them. Because for me, they're right.  :)

Of course, the exception here is car shopping. I know more about cars than my husband. A lot more. My dad trained me well. When it comes time to buy a car, I do the research, the haggling, and the shopping. Don't tell me "This color looks good with your hair," (which someone really did say to me on a car lot) when I'm talking to you about why the MSRP is $5,000 above the value of the car, and stop asking me about financing and trade-in possibilities. Trust me, we both know why you're asking, and when you need to know, I'll tell you.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 19, 2010, 07:27:32 PM
Best Buy - Pretty much the same experiences as other females - being ignored, talked down to, not being able to buy anything because no one will give me the time of day. I wonder why this is a universal problem at Best Buy when it is not a universal problem in all electronic stores? Other stores seemed to have picked up on the fact that you don't need dangly bits to want to buy an xbox or computer!


I have never had this particular problem at Best Buy - in fact, last time I went in to buy a laptop, I couldn't get various salespeople to stop bugging me and let me be!

A Best Buy i go to is pretty awesome. I went in looking for a particvular DVD and they didn;t have it, no prob, asked if i could order it.

The manager called another store that had it, sent someone to get it for me and sold it to me that very day, all because I mentioned it was a christmas present and he quote: "Couldn't gurantee it'd arrive before crhistmas, so lets just send for it, do you have thirty minutes or so?"
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lady Snowdon on September 19, 2010, 08:22:36 PM
I wish I could say I stopped shopping at Best Buy after these two incidents, but alas, they're the only electronics game in town, and I'm not comfortable buying electronics online after some of the shipping I saw. 

Incident one:  I went in to buy a laptop on sale.  I didn't need a top of the line laptop, because I already had a desktop.  I just wanted a laptop I could bring to class with me and take notes on.  Great sale on a Toshiba laptop was going on.  I get to the computer area, and an associate asks how he can help me.  I explain what I'm looking for and he says, "No.  You don't want that.  You want this computer over here with *list of upgrades I didn't need*".  I said, "No, I want this one on sale.  It has everything I need, according to the ad.".  He replies, "No, you really don't want that one.  It's not at all what you want; it's no good!".  ::)  I say, very firmly, "Please go get it for me, it is what I want."  He comes back with the box and sulkily asks if I want to upgrade the memory.  I said, "Yes, please.".  He gets me the memory, and I thank him.  As I walk off, I hear him mutter "Witch-with-a-B" behind me.  I pretended not to hear him. 

Incident two: DH and I had decided to buy a plasma HDTV for our new house.  I didn't really care, but DH really wanted one.  So we go to Best Buy to look at TV's.  An associate starts helping DH, and I wandered around for awhile, since I had no interest in how many ports it had, or how many pixels, or whatever they were discussing.  DH comes to find me and show me the two he was thinking of.  The associate suddenly turns into a shark, and starts pushing as hard as he can for us to buy the TV *that night*.  He can't guarantee the TV's will stay in stock.  He thinks they might be going to discontinue one of them.  Maybe he could get us a discount for buying the floor model.  And then he turns to me and says, "I'm sure your wife would really like to have her new TV tonight, wouldn't you sweetheart?"  :o  I announce, "It's not my TV, it's his TV, and we're leaving now.".  We came back two weeks later, and lo and behold, the TV DH wanted was still in stock, and was even on sale!  Never saw that sales associate again.  I like to think he talked that way to someone else, was caught, and was fired.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Emmy on September 19, 2010, 08:23:28 PM
Most of my bad experiences are doctors.

In the months before I got married, I had a hacking cough that lasted for weeks.  Sometimes it would get a little better, other times it would be worse, but it never went away.  During the first week or two of this, I called my doctor for an appointment and he prescribed me some strong, prescription cough medicine.  The cough medicine helped with the coughing a bit, but made me drowsy.  Even more importantly, my symptoms did not go away.  Fast forward until about 12 days before my wedding and I am still sick.  I call the doctor again and he tries to brush off my concerns and wants to call in another prescription.  I am adamant that I am sick, the medicine did not help, and I need to see a doctor.  He refused to schedule and appointment.  That day, I called my insurance company to switch doctors and saw my new doctor the next day.  I had a respiratory infection that needed to be treated with anti-biotics.  By the time of my wedding, I felt much better.  

It had been over a year since I visited with my girly doctor so I called for an appointment.  The receptionist said there was no appointments available for several months.  I told her that I will make an appointment now, even if it was several months away.  She just laughed.  I was frustrated and figured I didn't need to deal with a staff that was super unhelpful so I switched doctors.

I am also thinking about switching dermatologists.  I currently go to one that offers a lot of cosmetic services and when I go in for a skin cancer screening, the Physician's Assistant who checks me keeps making recommendations for cosmetic services.  One time she pointed out almost invisible broken blood vessels on my face, proceeds to tell me I'll get more as I get older and suggested laser treatments.  Another time she suggested laser hair removal for a couple of stray hairs in an area that nobody except DH or myself will ever see.  It just really feels like she is trying to push cosmetic services on me.  Maybe I am over sensitive, but it feels annoying to try to be up sold into services I don't feel I need.  If something bothers me enough to want to fix it, I'll approach the doctor.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: allimac on September 19, 2010, 11:46:30 PM
Not to get into legal territory, but as far as I know, a store manager does not have the authority to make you undress, or look in your bags. They can call the cops, but that is it.

If somebody tried that on me, my response would be something like "hell no. Just Hell no."
Certainly not without the cops and a lawyer present!

I'm not in the US, but I'm pretty sure his actions are illegal here too. When it happened I was too chocked to protest: he was very aggressive and behaved like he was going to assault me. I tried to explain to him that my winter jacket had a tendency to set off alarms (it always did when I visited a book store in my home town; but only when I entered the store, not when I left) but he refused to listen and practically tore off my clothes.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Outdoor Girl on September 20, 2010, 08:48:30 AM
1.  The dermatologist who tried to kill me.  I had a mole that I *knew* wasn't right.  I wanted it biopsied and taken off.  Dermo refused to do the biopsy; it was nothing to worry about.  He treated me like I was about 5.  So I went back to my GP for another referral.  He biopsied; it was melanoma.
PLEASE tell me you reported him to the AMA!  Holy cow!  Are you all right now?

I'm fine.  I only need excision; no further treatment.  I did write a letter to the College of Physicians and Surgeons (Ontario, Canada) and received a form letter back.  As far as I know, he is still practicing and TEACHING a seminar on how to recognize melanoma.   ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfqueen13 on September 20, 2010, 09:17:29 AM
I have *never* had Novocaine work for a root canal (I'll not reveal how many I've had, suffice to say, more than one). If you have, please let me know how much was required. I *always* know when the nerve is being touched.

Enough that you lose sensation up to your eye-sockets.  I've had it work once.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: pierrotlunaire0 on September 20, 2010, 09:18:45 AM
1.  Gamestop and FYI.  I have always had great experiences in spite of the fact that I am a 50+ woman.  Male teenage clerks treated me with a lot of respect, and gladly swapped recommendations on RPG games.

2.  Sears Automotive.  Sigh.  Back in the 80's, I took my car there for something, can't even remember.  Abruptly, they called me back to the counter, said that they couldn't do what I was asking for, and almost threw my keys at me in an effort to get rid of me.  I tried asking for clarification, and was told, "We can't help you," and the counter person wouldn't even look at me or speak to me further.

So, I wrote a complaint letter, to which I received a personal phone call from the auto manager.  He told me: Sears didn't pay much, so he couldn't afford to hire good staff.  At no point did he even hint at an apology, but just kept saying that he couldn't afford to hire anyone good.  I figured that with that attitude and explanation, only an idiot would take their car to Sears.  So I never did again.  Do they even still have Auto Servicing?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SkyTalon on September 20, 2010, 09:24:09 AM
2.  Sears Automotive.  Sigh.  Back in the 80's, I took my car there for something, can't even remember.  Abruptly, they called me back to the counter, said that they couldn't do what I was asking for, and almost threw my keys at me in an effort to get rid of me.  I tried asking for clarification, and was told, "We can't help you," and the counter person wouldn't even look at me or speak to me further.

So, I wrote a complaint letter, to which I received a personal phone call from the auto manager.  He told me: Sears didn't pay much, so he couldn't afford to hire good staff.  At no point did he even hint at an apology, but just kept saying that he couldn't afford to hire anyone good.  I figured that with that attitude and explanation, only an idiot would take their car to Sears.  So I never did again.  Do they even still have Auto Servicing?


The one in my mall does, but honestly? Given that most department stores I know of like to hire as cheap as they can go, it wouldn't surprise me if the people they hire were surley and/or incompetant. Sort of a... you get what you pay for KWIM? Pay the bottem 10%, and you're not going to lure in the top 10%.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfqueen13 on September 20, 2010, 09:28:25 AM
Is Comp USA still in business anywhere? 


Nah, they're defunct.  One of the first store chains to fall after the market crashed.

Actually they still exist.  They are owned by Systemax (who also own Tiger Direct).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on September 20, 2010, 10:36:20 AM
Last year, a new pizza place opened up in a brand new strip mall they'd built close by to where I live. DF and I went there, and were seated and given drinks..and then, we waited.

and waited.

and...waited.

For nearly 20 minutes, we waited. Our waitress wandered around the restaurant, stacking and re-stacking plates at the counter, chatting to co-workers, sometimes helping other tables..and never once came by our table. Finally, as we were standing up to leave, she came over with another waiter, and they explained that she'd thought we were his table, and he'd thought we were hers, so that's why no one ever took our order. But they'd comp our drinks by way of apology.

So we sat back down and ordered..and waited. and waited. and waited some more. The waitress went by our table, and managed to spill half a glass of beer right next to us, and didn't clean it up. It got on DF's shoes. We demanded our dinner in a to-go box, since we were sick of sitting around waiting. Our food finally showed up, and we paid and left (having to carefully navigate over the giant puddle of beer) without tipping the waitress. When we got home, we discovered that my pizza was seriously undercooked.

Never went back there again. The thing is, everyone who has gone there has had that exact same experience..the waiter and waitress not helping and saying they thought the customer wasn't their table, and then being served undercooked food. No one local eats there anymore, but it's right next to a truck stop and across from 3 hotels, so they get enough business from out-of-state people passing through that they can stay afloat.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: shhh its me on September 20, 2010, 11:21:03 AM
Comcast Cable Company (currently known as Xfinity in some areas):


I packed up the Cable Box, cords and remote that day as well and returned it the next day to their office. I requested a receipt and asked if I had any outstanding charges and was told no. I kept the receipt.

About a week later I get a bill from Comcast saying I owed them like $300 for a cable box. So I call and threaten them with the Attorney General and told them that I had a receipt. Never got another bill or call from them again.


ginlyn

Save your receipt FOREVER comcast is so well know for just re-billing that $150-300(sometimes months /years later and/or selling the debit to collections agencies)  that loan underwriters will actually completely ignore it, but very few loans are truly hand-underwritten anymore.

To anyone dealing with the same issue(being billed after you have a zero balance) I would also recommend check your credit report for a charge off from any company but especially comcast just because they stop billing you doesn't mean they properly record a zero balance.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 20, 2010, 12:15:12 PM
Firestone:

My car was stalling and I took it to them.  Huge mistake!  They run a diagnostic on the electronics and $750 later the tell me the problem is fixed, however three of the four motor mounts on my car are broken.  The fourth one is cracked and will break soon.  They told me that if I did not have them replaced the motor could jump out of the car at any time!  They could fix it for about $1000 or so. 

I decided to "take the risk" and drive home because I sure couldn't afford $1000 on top of the $750 I had already had to put on credit.  On my way home, my car stalls.  Great.

So I take it back and they say I need another part.  It should be about $500 but they have to order it from the dealers because it isn't something they have in stock.

Instead I took my car to the dealer.  They fixed my problem for $300.  It was a broken O2 sensor which was easy to see when they ran the diagnostics.  I am positive Firestone knew the problem because they ran the same system diagnostic, but decided to scam me instead of fixing the obviously broken sensor.  Also, all of my engine mounts were 100% fine.  That was a ridiculous lie.  I drove my car for the rest of its life without the engine jumping out.

I will never go to another Firestone.  Not even for an oil change.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: 2littlemonkeys on September 20, 2010, 12:25:57 PM
All the Jiffy Lube stories make me glad and sad at the same time.  It's crappy they think they can mess with customers like that but at least I'm not alone.  Now I wonder if he really did change the filter.  I didn't think to look at it before I took the car in.

I was reminded of an economy hair stylist story.  Ages ago, I walked into a Great Clips for a trim (1/2" or so), just to clean up the cut I had.  There was a slight language barrier but I figured it wasn't a complicated cut and we'd get through it okay.  She took out a ruler and asked me how much.  I pointed to the 1/2" mark on the ruler and verbally said, "I just need about a half inch taken off."

Then she pulled out the clippers.  Apparently, she decided I meant I only wanted 1/2" left.  I should have said something to the manager (though, I still don't know what I should have said without sounding like a real jerk.)  We did get through the cut okay and while I still use discount salons, I won't go back to that particular location!

I was also reminded of an RCN story.  My DH relies on the internet for his home business.  We had cable internet through RCN.  A tenant had moved out and the tech came by to disconnect his service.  While he did that, he also disconnected DH's internet line.  (It didn't take a rocket scientist to figure out this was probably the cause, we noticed the internet was down shortly after the tech left.)  So he called and was told that because it was new service, it would be 2 weeks before anyone could come out there and then the CSR made an appointment.  Dh told her it was NOT new service, our current service had been disconnected somehow and we really needed someone there sooner.  CSR insisted no one at RCN would ever do that and wouldn't budge so we decided to go with another service provider.  We canceled the RCN appointment.  We got a call a few days before the appointment to confirm.  We canceled again.  

Guess who showed up on appointment day?  

Comcast also tried to pull the "You still have our box!" nonsense.  I agree, keep those receipts!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HermioneGranger on September 20, 2010, 12:28:15 PM
Wow.  I go to Great Clips for my haircuts.  We have two by me who are owned by the same people, and both are great.  I won't shop at Walmart, on general principles.  Plus, the ones by me are dirty, and the associates would see people coming, and turn around and walk in the other direction rather than see if you needed help.  No thanks.  I'd rather pay a bit more and shop at Target.  At least their cashiers will smile at you. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Information_queen on September 20, 2010, 12:55:29 PM
I usually go to the salon at Walmart to have my hair cut and my brows waxed.

Four days before my wedding, I went in. I sometimes have a breakout with the wax, nothing major, but I wanted it over before the wedding pictures!

When the guy was doing my eyebrows, I thought it seemed a little less painful than usual. Normally I can *feel* the hair coming off if you KWIM. Unfortunately, between the redness of my skin and the color of my brows (the little hairs are a lot lighter than the rest), I couldn't really tell without a lengthy examination; they looked ok then. Got my hair cut, all is fine, give my usual tip.

I got home and took a better look at my eye brows and I couldn't tell they'd even been waxed! I don't know if it was the lighting, the redness, the ability to study them closely without feeling awkward, something, but I could definitely tell once I got home that it was a seriously bad job!

So I went back in the next day (I had gotten his schedule because I loved my hair and at the time thought I might have a regular stylist) when I knew he wasn't working and had them fix it.

I will *never* let that man touch my hair or face again. I still go to that location; I just go on his days off. The salon itself was fantastic. I filled out an incident report and they fixed it for free. I just wish they could have given his tip to the lady who fixed it; I asked and they couldn't. I kind of wanted to tip her, but then I didn't want to because I shouldn't have to be out two tips because the first person screwed up.

I don't hesitate to scrutinize my brows right then and there from now on, though. I'm not going through that again. Now if I don't like what I see I have them fix it right there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: EveLGenius on September 20, 2010, 01:20:26 PM
I'm trying to remember the name of the bank my grandmother used to use.  I say "used to," because when my grandfather died, the bank cut off Grandma's access to all of her money.  Her name was on all of the accounts, but it took over two weeks for them to decide that the money did in fact belong to her.  Fortunately, she had an account at another bank.  And after that, she ONLY had an account at that other bank.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on September 20, 2010, 02:47:57 PM
Warning- Gross alert!

When I was a little girl, my mother would by milk from a certain brand sold in the PX (I honestly do not recall it). When I was in the 6th grade or so, she bought a gallon that had milkfat floating on the liquid due to poor homogenizing. Needless to say, my brother and I were very grossed out. She exchanged it, but the same problem happened again.

We switched to lowfat due to this event, as well as to a different brand sold at local supermarkets. And a couple years or so after that, we switched to skim milk. This incident is one of the reasons why the only milk I drink is skim (unless you count almond/soy/rice milk). Few things make me nauseated as quickly as this.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: pierrotlunaire0 on September 20, 2010, 03:17:23 PM
I'm trying to remember the name of the bank my grandmother used to use.  I say "used to," because when my grandfather died, the bank cut off Grandma's access to all of her money.  Her name was on all of the accounts, but it took over two weeks for them to decide that the money did in fact belong to her.  Fortunately, she had an account at another bank.  And after that, she ONLY had an account at that other bank.

I know that it was extremely stressful for your Grandmother, but I was under the impression that what the bank did was either very legal or SOP at most banks.  I even remember someone saying that if your spouse died, they recommended that the surviving spouse run to the bank and get enough cash to survive for several months; even though it sounded absolutely heartless.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: esteban on September 20, 2010, 03:27:18 PM
I'm trying to remember the name of the bank my grandmother used to use.  I say "used to," because when my grandfather died, the bank cut off Grandma's access to all of her money.  Her name was on all of the accounts, but it took over two weeks for them to decide that the money did in fact belong to her.  Fortunately, she had an account at another bank.  And after that, she ONLY had an account at that other bank.

I know that it was extremely stressful for your Grandmother, but I was under the impression that what the bank did was either very legal or SOP at most banks.  I even remember someone saying that if your spouse died, they recommended that the surviving spouse run to the bank and get enough cash to survive for several months; even though it sounded absolutely heartless.

Depends greatly on how the accounts are set up.  If you are joint on the account with your spouse you should not have any issues, if you are set up as beneficiary on sole owner accounts it will take time.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sterling on September 20, 2010, 04:02:23 PM
Legally if it is a joint account they cannot do this.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on September 20, 2010, 04:04:24 PM
Warning- Gross alert!

When I was a little girl, my mother would by milk from a certain brand sold in the PX (I honestly do not recall it). When I was in the 6th grade or so, she bought a gallon that had milkfat floating on the liquid due to poor homogenizing. Needless to say, my brother and I were very grossed out. She exchanged it, but the same problem happened again.

We switched to lowfat due to this event, as well as to a different brand sold at local supermarkets. And a couple years or so after that, we switched to skim milk. This incident is one of the reasons why the only milk I drink is skim (unless you count almond/soy/rice milk). Few things make me nauseated as quickly as this.

I'm trying to figure out why that would be so gross that you have to blank it out.  We sometimes buy un-homogenized milk.  That stuff floating at the top is cream.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: still in va on September 20, 2010, 04:08:43 PM
Warning- Gross alert!

When I was a little girl, my mother would by milk from a certain brand sold in the PX (I honestly do not recall it). When I was in the 6th grade or so, she bought a gallon that had milkfat floating on the liquid due to poor homogenizing. Needless to say, my brother and I were very grossed out. She exchanged it, but the same problem happened again.

We switched to lowfat due to this event, as well as to a different brand sold at local supermarkets. And a couple years or so after that, we switched to skim milk. This incident is one of the reasons why the only milk I drink is skim (unless you count almond/soy/rice milk). Few things make me nauseated as quickly as this.

I'm trying to figure out why that would be so gross that you have to blank it out.  We sometimes buy un-homogenized milk.  That stuff floating at the top is cream.

and when i was a girl, many moons ago (but, contrary to what my children used to day, it was NOT dinosaur milk!), the milkman delivered the milk to my grandparents house, in glass bottles with cardboard tops.  the cream had to be shaken back into the milk.  or Grammy skimmed it and whipped it.  best whipped cream you ever had in your life.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: squeak on September 20, 2010, 04:24:45 PM
I figured that with that attitude and explanation, only an idiot would take their car to Sears.  So I never did again.  Do they even still have Auto Servicing?

In Canada they're all run now by Active Green and Ross, I think (BC and ON for sure). My parents used to have decent service at Sears Automotive in the '80's. The car ran for 20 years, anyway  ;D

Our local automotive building @ Sears is now their lawn care/snowblower department (old store, no room to expand inside the mall). It's difficult to get DF inside the mall because "his" department is on the other side of the parking lot. Thanks so much, Sears...

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on September 20, 2010, 04:59:36 PM
Maybe we were too used to homogenized milk. But to this day I cannot even think about it without getting majorly grossed out. And the way it looked in that specific milk- let's just say I am having a hard time typing this.

That, and shouldn't homogenized milk be properly homogenized?

I have switched to almond milk, but when cow (or mammal of your choice) milk is necessary, I will have it skim.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 20, 2010, 05:16:40 PM
Maybe we were too used to homogenized milk. But to this day I cannot even think about it without getting majorly grossed out. And the way it looked in that specific milk- let's just say I am having a hard time typing this.

That, and shouldn't homogenized milk be properly homogenized?

I have switched to almond milk, but when cow (or mammal of your choice) milk is necessary, I will have it skim.

Almonds don't give milk ;D

I drink skim, but real cream is awesome in coffee. Also, the best milk products I've ever had were in England, and curiously, the Trappist dairy in Hong Kong.

/thread hijack.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Chinchillazilla on September 20, 2010, 07:45:40 PM
Time Warner Cable. My mom forgot to pay the bill on time once (she had the money, she just forgot to actually send it in), so it got shut off, of course. No problem. She paid the bill and had an appointment for them to come back on and reattach the cable at the pole. It was stressed to us that no one needed to be home for this.

The day of, we get home and find we still have no cable. What we do have is a REALLY NASTY answering machine message from some woman at Time Warner, saying that OBVIOUSLY they couldn't fix our cable if we weren't even HOME, with major undertones of you-don't-even-deserve-cable-you-idiots.

Mom called back and was told that, actually, we didn't need to be home for it, but someone had gotten mixed up, and they could reschedule us for next Thursday. ::) She told them not to bother. By Saturday, we had a satellite dish and working TV.


Reading this thread has made me really appreciate my dentist and how he ALWAYS believes me when I say I can feel it. I apparently have an unnumbable tooth (at least one - I'm not TRYING to get cavities in all of them to find out  :P) that I could still feel everything in even after seven or eight shots of Novocaine, so he switched to a very slow drill and just worked very slowly, stopping periodically to make sure I was doing okay.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: aiki on September 20, 2010, 10:47:40 PM
Warning- Gross alert!

When I was a little girl, my mother would by milk from a certain brand sold in the PX (I honestly do not recall it). When I was in the 6th grade or so, she bought a gallon that had milkfat floating on the liquid due to poor homogenizing. Needless to say, my brother and I were very grossed out. She exchanged it, but the same problem happened again.

We switched to lowfat due to this event, as well as to a different brand sold at local supermarkets. And a couple years or so after that, we switched to skim milk. This incident is one of the reasons why the only milk I drink is skim (unless you count almond/soy/rice milk). Few things make me nauseated as quickly as this.

Milk fat? Grossed out? That's cream and my brother and I would fight over who got it on our cereal......
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: EddiesMom on September 20, 2010, 11:01:29 PM
Mediacom. 

Many years ago, DH and I told MIL we would pay her cable as her Christmas gift.  When the bills were paid, we wrote two separate checks, with the account numbers written on each check.  One month, I was running close to the payment due date, so I paid at the local office.  There was a new girl working the front desk, as it happens, she'd been one of my employees in a previous job.  I gave her both bills and both checks. Bill paid, right? 

Wrong.  A few days after the bill had been due, our cable went out.  I called to find out why, and was told we had been disconnected for nonpayment.  Seems former employee had taken both checks and credited them to MIL's account.  She told her manager I only gave her one bill and two checks with no account numbers.  I had duplicate checks, which clearly showed the account numbers. 

As soon as there was an alternative available (satellite TV) we switched our account.  Not MIL's--satellite was a little over her head. 

 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rhirhi on September 20, 2010, 11:05:37 PM

Reading this thread has made me really appreciate my dentist and how he ALWAYS believes me when I say I can feel it. I apparently have an unnumbable tooth (at least one - I'm not TRYING to get cavities in all of them to find out  :P) that I could still feel everything in even after seven or eight shots of Novocaine, so he switched to a very slow drill and just worked very slowly, stopping periodically to make sure I was doing okay.

While my dentist can't get me numb for root canals, he is still as gentle as can be. I'm also the reason he invested in NO2 for his office. I did find out, though, I don't need numbing for the drilling, I'm fine with that. It's the pulling out of the nerve that makes me jump.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 20, 2010, 11:09:38 PM

Reading this thread has made me really appreciate my dentist and how he ALWAYS believes me when I say I can feel it. I apparently have an unnumbable tooth (at least one - I'm not TRYING to get cavities in all of them to find out  :P) that I could still feel everything in even after seven or eight shots of Novocaine, so he switched to a very slow drill and just worked very slowly, stopping periodically to make sure I was doing okay.

While my dentist can't get me numb for root canals, he is still as gentle as can be. I'm also the reason he invested in NO2 for his office. I did find out, though, I don't need numbing for the drilling, I'm fine with that. It's the pulling out of the nerve that makes me jump.

I have an amazing dentist now (him and his hygenists).  The slightest twitch, he stops and asks, "Everything okay?  Do I need to stop?"  (I don't know that he does this for everyone, as I'm sure it's probably annoying for people who just want to get in and get out, but he knows that I'm leery of dentists; I think he probably adjusts his approach based on what he knows of the patient)  I fear trying to find another dentist once we move because I've never heard of one this good.  I actually look forward to dentist appointments now; how bizarre is that?  I don't know anyone who can say that.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 21, 2010, 06:04:08 AM
Mediacom. 

Many years ago, DH and I told MIL we would pay her cable as her Christmas gift.  When the bills were paid, we wrote two separate checks, with the account numbers written on each check.  One month, I was running close to the payment due date, so I paid at the local office.  There was a new girl working the front desk, as it happens, she'd been one of my employees in a previous job.  I gave her both bills and both checks. Bill paid, right? 

Wrong.  A few days after the bill had been due, our cable went out.  I called to find out why, and was told we had been disconnected for nonpayment.  Seems former employee had taken both checks and credited them to MIL's account.  She told her manager I only gave her one bill and two checks with no account numbers.  I had duplicate checks, which clearly showed the account numbers. 

As soon as there was an alternative available (satellite TV) we switched our account.  Not MIL's--satellite was a little over her head. 
 

Oh, Mediacom is awful! They have such a monopoly in my hometown, and that's just one more reason I'm glad I don't live there anymore.

I have another one. DryMaster Carpets. We had them come to my house about a year ago, and the guy was great. He sold me on a couple of extra services, but we were very happy with how everything turned out. Fast forward about six months, and they called me to suggest we have our carpets cleaned again because they were having a "special" (they're always "having a special"). Okay, I've five dogs, so I'm in. We schedule an appointment, and I plan my day accordingly. My schedule is very tight, however, so when they gave me a two-hour window, I asked for guaranteed end time, which they gave me. Okay, no problem. I would pick my daughter up as soon as they were done.

On the day of the appointment, DMC called to tell me that their guy was running ahead of schedule and would like to come early during the two hour window that started two hours before the original. Okay, no problem. I went home and rescheduled accordingly, including picking up my daughter. Two hours came and went, no carpet guy. I called, and they said he wouldn't be able to make the early time after all, and informed me that they told me that when I asked for him to come early. Um, excuse me? You called me. Cue apologies and a promise that he would be there sometime during the originally scheduled two hour window.

The original two hour window came, and the original two hour window went. No carpet guy. I called again, and they informed me he should be there in fifteen minutes. Fifteen minutes went, and I called again. He should be there in ten minutes. Ten minutes came and went, and I called again. They said five minutes. I cancelled the service, explained to them why, and asked to be taken off their call list. They immediately protested and informed me that I should not have scheduled carpet services if I wasn't prepared to wait for the guy. Again, you called me. As I was leaving, I saw his little white van pull up, but at that point it was time to get my daughter.

An hour later I returned, and the little white van is still sitting in front of my house! I called, informed them of what was happening, and they *insisted* that this couldn't possibly be their van. Except that it was, and she realized that in the middle of her adamant denial.  ::) I drove around my neighborhood for a good fifteen minutes just to make sure he was gone before I went in. Creepy!

Then, of course, DMC called me yesterday to inform me about their specials. I told them that I had already asked to be taken off their call list and had already told them that I would never use their service again. The woman said that she just wanted to let me know about their specials, and I reiterated my previous statements. Then she said that our conversation wasn't going to accomplish anything if I didn't want their services. One more time, lady, you called me.  ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: starbuck on September 21, 2010, 07:29:07 AM
I haven't set foot in a Wal-Mart in years, mostly because of their business practices, but also because the stores are more like war-zones, you can never find any help and the last time I was in one, I needed help locating something, asked TWO different Walmart employees and both times was told "no habla English" and walked away from.

Not a store, but I would drop Charter Communications in a second if they weren't the only game in town right now. They've been a nightmare from jump street when we got them 5 years ago. When I called to get hooked up I told them we have two laptops, one a Mac and one a PC so the tech would need to be able to work with Macs.  Tech comes, hooks up the PC no problem, spends an hour fiddling with my Mac, then comes to the porch where I'm working and tells me "Look I've got no idea about Macs, you're on your own" and walks out the door.   Fast forward 5 weeks, 6 techs later and many,many minutes on with customer service later and I'm still not hooked up, DH's PC and wireless aren't working either AND they managed to give us the wrong DVR and remote, and then tried to charge us for a service call to install the correct ones  from the original, correct work order.  Finally my BIL drove an hour to my house to check things out, realized that the original tech had not typed in the correct modem number and had us up and running in a matter of 30 minutes.  There have been numerous other debacles including the latest, when I received a notice saying I was overlooked by their billing department and would be charged retroactively for the rented modem.  I called to tell them that I own my own modem.  The rep tells me not to worry they just sent those out to everyone because some people were overlooked on the charges.  I check out my bill a couple of months down the road and realize that while I haven't been charged any large, retroactive sum, I have been being charged for monthly modem rental.  I call customer service, am one hold forever and a day while they "look over my account" to have the rep come back on the phone and tell me that they've realized the problem: I have TWO modems of course, and one of those is rented from them!"  Commence shouting down the phone from me.  Totally rude on my part but I had HAD IT.

ETA: thought of another one. I had the magazine Everyday Food delivered for years.  When I moved I called and gave them the updated address.  Magazine never came.  With the craziness of a new state/home it took me a good while to realize.  I called CS and was told it can take up to 5 months (!) for a new address to process through.  I doubt it but said OK.  Waited another two months. Waited some more just to see.  Nothing. I call CS and them it's going on a year since I've received an issue.  She tells me they will be happy to extend my subscription for the inconvenience which basically amounts to them agreeing to extend my NON-delivery for another year.  I point this out to her - nicely - and she tells me that's my problem and hangs up!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: paige =^..^= on September 21, 2010, 02:33:50 PM
Only read as far as page 10, but had to comment ... around here we call Applebee's "Crapplebee's".   

You wouldn't believe how often this conversation happens:

Luna: We went out for lunch yesterday, it was awful ...
Pete: You didn't go to Applebee's, did you??
Luna:  :-[
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Millicent on September 21, 2010, 02:44:42 PM
Verizon. I really really don't want to do business with them but we have FiOS through them and really like it.

We need to sign up for TV. Long story why, but we do. So I'm trying to compare prices because I think the best deal would be to bundle our TV and internet. Of course, that would mean calling the Dread Verizon. I tried their Live Chat on their website and had this following exchange....

Me: "The cost per month of the package I want is what? Will it be $xx.xx a month or $xxx.xx?"

Gerald: "Yes, you're absolutely correct."

Me: "Correct how? Which one is correct?"

Gerald:" Let me share information on the equipment charges."

I just wanted a simple question answered! I know what I want from them and I just want to confirm the cost before I sign up and I can't even get that figured out. I'd call but I don't have a free hour or so to spend with them. Anyone have any tips and hints on dealing with Verizon?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on September 21, 2010, 03:17:57 PM
I don't like Verizon either, and wish I didn't have another year on my wireless contract.   BFF told me that when she had them, anytime she called them about a service inquiry, they extended her contract.  Haven't done that to us, but only because I haven't had a need to call about that sort of thing.    I keep meaning to call to see how much it would cost now to get out of the contract so I can switch over to US Cellular.   I don't drop calls, but sometimes I don't get texts or people don't get what I sent them, and one day I couldn't get or recieve calls or texts.   

But my biggest beef with them is how things went when we transferred services to our new house when we moved.   DH set up service to be cut off Dec. 28th (I think? Was the Monday after Christmas) when he thought we'd be moved out by then, but when we realized we wouldn't be moved out by then due to a change in closing date, he called and changed it.   Only someone at Verizon didn't enter the new shutoff date into the computer.  So it still got shut off on the 23rd with the turn on at our new residence to start until Jan. 11.   Go figure they got the revised hook up date right, but didn't change the shut off date.    Well since DH was at work I called to get services started back up.   I got put on hold, disconnected, in general given the run around.   And told I'd have to start up a whole new contract for a lousy week when it was their fault it got shut off in the first place.   ::)  I told DH I was tempted to say "To heck with it" but we did need internet access at home to keep in touch with our realtor and loan officer. 

DH calls?  Service reconnected ASAP.   Well okay then we've closed and settled by the end of the week and Jan 11th comes around which I had been looking forward to because BFF and I were texting and using lots of minutes to keep in touch, when we usually email.    We had Verizon (only DSL game in town & DH doesn't like Comcast) for internet & landline, and DirecTv.    Told to be at home during business hours for the internet to be turned on.   Only they couldn't because we didn't have the modem.   Because they had delivered the modem to the new house before Christmas and since we didn't even own the house yet, we weren't living here and the house was unoccupied.  So we had to wait till the 20th for them to send out a modem.   
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JadeAngel on September 22, 2010, 12:44:11 AM
Not so much a store, but still woeful nonetheless.

I am currently looking for a new rental property and have been going around to inspections. Recently I went to one for a company whose motto is 'The best of the best!' - except not so much.

The property was open from 5.30pm until 5.45pm, so I left work early and ran across town to see this place. I arrived and parked my car across the street, went up the stairs to the apartment and was greeted by the agent slamming the door in my face and saying 'Sorry, the inspection's over.' Another young woman was right behind me and said, 'but it's supposed to be open until 5.45pm?' to which the agent replied, without pause 'It IS 5.45pm and I have to go, I have another appointment. Sorry.'

She then proceeded to stand there chatting with the young couple she had been talking to while still claiming to myself and the young woman that she couldn't stop, because she was in such an awful rush when we tried to find out when was the next time the apartment would be open. I gave up and left and when I got back to my car I noticed that the time clearly printed on my parking ticket was 5.33pm, so unless it took me twelve minutes to cross the street and climb a flight of stairs the agent had been lying to us both.

I was interrupted in these musings by a tap on my window - amazing, it was the very agent who hadn't wanted to give me the time of day not five minutes before asking for my name and number so she could 'give me a call' about the property and let me know when it was open again. I believe the couple she was sweet talking upstairs had decided not to take an application and so she was now ready to entertain other prospective tenants. I wound down my window and told her politely not to call me, I'd call her and drove away leaving her standing on the street.

I don't care if they are the best of the best, there is no way I'll ever rent a property from Carol McKeddie Real Estate. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on September 22, 2010, 10:17:30 AM
My husband had a bad experience with an apartment complex similar to that.  It was a very nice and very reasonable apartment complex in a nice part of town, except they wouldn't give him the time of day.  They wanted proof of his employment and proof that he was a resident of that particular state.  He did not have that state's license yet because he had just moved there, and he was employed but his first day was on Monday (it was Friday), so he did not have a paycheck yet. But he did have his paperwork showing he was employed.  He told them he would be going to the DMV next week to switch his license over.  At this point he just wanted to see the apartments and make a decision.  They had plenty of open units.

They refused and scoffed at him saying that even if he came the next week with a proper state license and pay stub they still would not let him rent an apartment because he needs to live in the area at least a month before they would rent to him, so he should just go away.

He did.

He found a cheaper (although slightly smaller) apartment in a historic part of town that very same day and they even let him sign the lease then and there.  He lived there 3 years and then when I moved in we lived in another apartment in the same complex for another 5 years.  The apartment owner was sad to see us go when we did move because we had been good tenants who took good care of the apartment.

That other apartment complex lost 8 years of business from us and that area of town has actually gone WAY downhill.  It was a very nice area when my husband was looking at the place but in the last 5 or 6 years everyone has moved out of the area.  Businesses have died and the only people who choose to live there really don't have other options.  The section of town our apartment was in, on the other hand, is doing quite well and is actually improving.  People still want to live in that area.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HelenB on September 22, 2010, 01:51:55 PM
Wow, I'd never realized that our last experience with Applebee's was such a "normal" one!

We had had a big windstorm come through our section of town which knocked down many trees and took out our power. We decided to go out to dinner (this was actually the 5th day after the storm - before that we ate at Mr B's mom's house or other places).  We drove by the Applebee's and saw that they had power and were open. 

As we were going in, other customers were coming out, and one was saying to the others: "I'd asked if they were short handed because of the storm, and they said no..."  Warning sign #1.

We went in and were shown to a table.  All the tables we went past were covered in dirty dishes.  Warning sign #2.

We sat down and waited. And waited.  The people at the table next to us were complaining to each other because they hadn't gotten their drinks.  Really, by this time I don't know why we weren't catching a clue.

Eventually our waitress got to us and gave us glasses of water and took our order.  And we waited.  Mr B had ordered a "sizzling" something-or-other. When his order came out it was at best lukewarm. He pointed out that it wasn't close to "sizzling" and the waitress, very reluctantly, offered to take it back and heat it up in the microwave.  Yay! Let's pay full price for warmed up in the microwave food! He ended up agreeing because he was starving. 

His food comes out and he has no silverware (I had food that didn't need silverware).  He asked for silverware. And waited.  The people at the next table also complained about having no silverware, though they'd asked for some. Eventually he and they went on a hunt for their own utensils.

I went to use the bathroom and the toilet wouldn't flush. Embarrased, I flagged down the first staff member I found and she said "Oh yeah, we know that one's broken". They knew, but didn't put up Out of Order signs.

We only ever got those first glasses of water -- no refills. We only saw our waitress again when she dropped the bill on our table. Mr B went in search of a manager and explained that we were unhappy.  The manager shrugged.

That place closed a few months later. We've not been to any Applebee's since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 22, 2010, 02:13:35 PM
I'm really surprised at all the bad Applebee's experiences!  I've had only one experience with poor service there, and we've eaten there a lot; it seems to be THE gift card everyone loves to give, and it's often very convenient when we're on trips.  Every other time, the service has been good and the food has been decent.  It's no Chez Fancy, but I don't really expect anything out of this world when I walk into most chain restaurants.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 22, 2010, 02:20:35 PM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Fleur-de-Lis on September 22, 2010, 02:33:56 PM
Verizon. I really really don't want to do business with them but we have FiOS through them and really like it.

We need to sign up for TV. Long story why, but we do. So I'm trying to compare prices because I think the best deal would be to bundle our TV and internet. Of course, that would mean calling the Dread Verizon. I tried their Live Chat on their website and had this following exchange....

Me: "The cost per month of the package I want is what? Will it be $xx.xx a month or $xxx.xx?"

Gerald: "Yes, you're absolutely correct."

Me: "Correct how? Which one is correct?"

Gerald:" Let me share information on the equipment charges."

I just wanted a simple question answered! I know what I want from them and I just want to confirm the cost before I sign up and I can't even get that figured out. I'd call but I don't have a free hour or so to spend with them. Anyone have any tips and hints on dealing with Verizon?

Umm.. "Don't."  That's my advice. 

They apparently pro-rated the first month of my contract so it didn't count.  Despite waiting 10 days past my anniversary date, they slapped me with early termination fee charges.  I will do without a cell phone before I will give money to Verizon.

Emma
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rhirhi on September 22, 2010, 02:55:53 PM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

There is a tattoo shop here that *allegedly* has an artist with (seemingly undiagnosed) Hep C. A friend of DH's went to get a tattoo, then got pregnant by her husband within a year later. During the tests, they found out that she had Hep C. Her DH tested neg, and she never cheated. There was only one other way to get it, in her mind. DH refuses to patronize that entire shop (which has a quick turnover rate of employment, other than the owner), just in case. (Don't know any outcome of that couple, DH lost touch with them when he got clean...meth and pot, no injections)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 22, 2010, 03:29:34 PM
*shudders* That would be horrible.  Totally horrible!  And is why I'm totally paranoid about finding a good shop -- I miss the place in my college town that did my belly button.  There isn't any place where we live now that I would go or take someone, but I know people who can help find a good place in one of the bigger cities.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on September 22, 2010, 03:50:48 PM
I've had Verizon for...6 years now?  Part of that is because my mom has been able to get a discount through her job for all of that time if I have my account in her name, but a much larger part of that reason is that their advertising about the largest coverage network...is so very true.  Seriously.

I think a lot of the frustrations I have dealing with Verizon would be pretty much exactly the same as dealing with any other phone company.  We've had a lot of really frustrating back-and-forths with them about various things, but we'd have had the same types of back-and-forths with just about any other company, because what we were trying to do was not terribly simple.  Verizon does cost more than other networks, and I am currently very annoyed that I have to pay even more than my stated contract fee if I want to use most of their phones (they require data plans)...but that's not really any different than any other cell phone company I know of.

And the fact is, the rest of my family has AT&T.  When they visit me where I live, my phone is the only one that consistently works.  I've seen the coverage maps for Verizon vs. AT&T for my state, and Verizon's is world's better.  There are only two cities in my state (and the interstate that connects them) where you can actually count on AT&T working.  When we visit my brother (who lives in a rural area), my phone works a lot more often than anyone else's does.

Personally, I think a lot of the problems are just with cell phone companies in general.  Everyone has their own experiences, but I'd guess that each company has a similar percentage of satisfied and unsatisfied customers, when it comes right down to it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: TychaBrahe on September 22, 2010, 04:11:04 PM
1.  The dermatologist who tried to kill me.  I had a mole that I *knew* wasn't right.  I wanted it biopsied and taken off.  Dermo refused to do the biopsy; it was nothing to worry about.  He treated me like I was about 5.  So I went back to my GP for another referral.  He biopsied; it was melanoma.


PLEASE tell me you reported him to the AMA!  Holy cow!  Are you all right now?

Not the AMA.  The AMA is the doctor's union.  They mostly lobby Congress regarding legislation that will affect physicians.  They also organize educational conferences.  They have no function as to policing their members.  Anyway, only 10% of physicians are members of the AMA.

All states have a licensing board to license professionals, from Realtors to physicians to manicurists to plumbers.  Those are the people to whom one should complain about receiving bad service from any licensed professional.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 22, 2010, 04:31:21 PM
Re Verizon: I no longer have Verizon for my landline phone company.  According to SIL#2, a Verizon employee, they are no longer maintaining the old copper lines in an attempt to force everyone to go to FIOS.

Cue my problem: Whenever it rained, the phone didn't work.  As in pick up the receiver and encounter dead air.  It's blindingly obvious that we were getting water into the lines and shorting something out.  I make a cell call to Verizon.  "OK, we'll have someone out to see about it in a day or two."  And of course, by the time 'someone' came around, the rain was over, the line was dry and working OK. 

This went on for months.  Verizon had the nerve to tell me that it must be something wrong with the lines inside the house, which they'd be happy to check for $$$.  Yeah, right.  A problem with the inside wiring that only fritzes when it rains OUTSIDE.  And every time I called, the time for 'someone' to arrive got longer and longer.  The last straw was when I called for the final time on the 10th of the month and was told that the repairman would be out on the 20th or 21st!  Yes, TEN DAYS.

I called the Maryland Public Service Commission and filed a report.  Strangely enough, Verizon scrounged around in the back room and found a repairman who was out early the next day.  Too little, too late.  I'd already called my cable provider and arranged to bundle my phone in with the TV and internet.

I've been very satisfied with them.  When the problem happened again, they sent a whole crew out within hours; the foreman said "Well, it could be A, B, C, or D."  They fixed A.  No improvement.  And instead of trying to pass the buck and tell me the inside wiring was faulty, or get back to me in a couple of weeks, they went on to fix B.  And C.  And D.  At least one of them was a problem that Verizon SHOULD have seen immediately, if they'd had competent people properly maintaining the copper lines. 

We keep getting ads from Verizon touting their FIOS service.  They just get tossed.  And Verizon hasn't tried to call and sell it to us more than once.  >:D 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on September 22, 2010, 05:01:59 PM
I'm really surprised at all the bad Applebee's experiences!  I've had only one experience with poor service there, and we've eaten there a lot; it seems to be THE gift card everyone loves to give, and it's often very convenient when we're on trips.  Every other time, the service has been good and the food has been decent.  It's no Chez Fancy, but I don't really expect anything out of this world when I walk into most chain restaurants.

Me too!  I've never had a problem there in many of the wide variety of places I've gone.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 22, 2010, 05:08:11 PM
I don't know that this is a consumer complaint or not, but since people are putting apt. complex stories...

When my DH and I first relocated to GA, we decided to rent. We wanted a house and we knew what we could afford.

DH was here first before I moved down. He found several houses and I booked a flight to Atlanta. He also made appointments for showings of these properties.

One of the houses we wanted to look at was placed with a property management company. We tried several times to get in touch with the lady in charge of the property. Finally my DH called the management company and spoke with a supervisor and she called us back. We book an appointment for the following day at 10:30am. It's important to note that this was a Saturday and so traffic was slow.

We are at the house on time. In fact, we are about 10 minutes early. We are waiting when another couple shows up. I thought at first that they must be the broker or whatever. Nope, they are also there for a showing. And while we are waiting, yet another prospective renter shows up. FINALLY, at 11:30am, the broker shows up. She's an hour late. She has everyone's number and does not bother to call any of us.

We did rent that house and lived there for 2 years. I had such a hard time with that company, getting the owners to fix their appliances, air conditioner and for the Pool Pass. It took me threatening to sue with Breach of Contract to finally get them to actually do their jobs.

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Shea on September 22, 2010, 05:09:07 PM
I had all four of my wisdom teeth out when I was 16 (I was really ticked at the time because my mother scheduled it for the first day of spring break so I wouldn't have to miss school, but didn't seem to understand why I was upset, even when I explained that I would spend the whole vacation looking like a hamster and unable to eat solid foods, thus negating the fun-having aspect of vacation. But I digress). I grew up in a rural area, and there was only one oral surgery practice within several hours' drive. They had a (well-deserved) bad reputation, but no one had much of a choice.

My surgery was scheduled for 9:00 in the morning, and because my teeth were impacted and otherwise messed up, they were going to have to put me under to do it, not just local anesthesia. So of course I couldn't eat or drink anything for 12 hours before. I got to the office at 8:30 as per the instructions, and proceeded to wait until 10:30, an hour and a half after my appointment time. Finally they took me in, prepped me, and left me lying on the table hooked up to all sorts of wires for a further 45 minutes. The surgery itself went fine, but they had to stitch up several places in my gums, which would have been fine except the stitches came out twice over the course of the next five days, which meant I had to go back to their office and wait for a couple hours each time so they could redo them; during the second time the nurse implied that it must have been my fault the stitches kept coming loose, clearly I'd done something to make it happen. Also, I got sick from the anesthesia and spent three days nauseated and throwing up. Though that part may not have been their fault, I don't know how these things work.

Fortunately, I adore my doctor (actually she's a nurse practitioner, but she can do almost everything a doctor can and she's awesome) and my dermatologist, both of whom I've been going to since I was a teenager.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: stargazer on September 22, 2010, 05:15:04 PM
I'm really surprised at all the bad Applebee's experiences!  I've had only one experience with poor service there, and we've eaten there a lot; it seems to be THE gift card everyone loves to give, and it's often very convenient when we're on trips.  Every other time, the service has been good and the food has been decent.  It's no Chez Fancy, but I don't really expect anything out of this world when I walk into most chain restaurants.

Me too!  I've never had a problem there in many of the wide variety of places I've gone.

The only problem I've had with them is the super bland food.  It's just not something I would want to spend any more money on.  And I wish it wasn't bland, because they are WW friendly but it's just not worth it to me.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hobish on September 22, 2010, 05:35:23 PM
I will not go to GameStop anymore. The last time I went there, I brought up a game that I wanted to purchase (new), and the woman grabbed a really cruddy-looking used disk. I reiterated that I wanted new. She grabbed another used disk, and showed me that it was much nicer. I explained the moral reasons I wanted a new one, and her and the other sales associate mocked me. I wish I had just left, but I ended up letting myself be bullied into buying the used game. The time before that, I was completely ignored, while male customers were helped. Hmmph.

>snip<

That stinks. I love my Gamestop (actually a few in the area but "mine" the most) because they are always so great and attentive and nice. It's the complete opposite of what you describe. I wish yours was as great.

We had a game store near me that was like your Gamestop. Apparently i wasn't the only one who vowed never to go in there because they lasted just about a year, i think, before closing down.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: TychaBrahe on September 22, 2010, 06:15:02 PM
My great uncle once told me this story.

He was the sort of loyal customer most places only dream of.  Every year he bought a brand new top of the line Cadillac from this one particular dealer.  He had all the service done at that dealer.  He drove quite a bit, so once a month, like clockwork, he was in to get the car's oil changed.

Until one day he accidentally leaves the car at the dealership for service, but neglects to leave the keys.  He realized later in the day that he had the keys, but couldn't get back to the dealership until after his business had closed.  He walks back onto the lot, ready to apologize about the keys and say he would bring the car in the next day for service...

And the service manager came out, greeted him, and said that his car was ready to be picked up.

He very calmly and coldly stated that the car had NOT been serviced, that he had mistakenly taken the keys with him and the dealership had not even moved it, that he was WELL aware that he was being lied to, and that he was NEVER going to buy anything from this dealership again.

* This was back in the 1950s or 1960s, when this would have been true. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on September 22, 2010, 06:18:46 PM
I'm really surprised at all the bad Applebee's experiences!  I've had only one experience with poor service there, and we've eaten there a lot; it seems to be THE gift card everyone loves to give, and it's often very convenient when we're on trips.  Every other time, the service has been good and the food has been decent.  It's no Chez Fancy, but I don't really expect anything out of this world when I walk into most chain restaurants.

Me too!  I've never had a problem there in many of the wide variety of places I've gone.

The only problem I've had with them is the super bland food.  It's just not something I would want to spend any more money on.  And I wish it wasn't bland, because they are WW friendly but it's just not worth it to me.

Heh.  The last time I ate at an Applebee's, the problem was the food was too spicy.  Now I'm the first to admit that I'm a wuss when it comes to hot-spicy foods, but seriously, this dish was OUCH, even though it wasn't one of their "official" spicy foods.  I mean, it was tasty like whoa, but my lips were burning afterwards.

I think with any franchise restaurant, you're subject to the whims of local management and cooking crews.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Information_queen on September 22, 2010, 06:57:37 PM
I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Oh, you've reminded me of that piercing place in the mall. Not Claire's or one of the other usual ones. This was a kiosk and I'm not sure if it was a chain or not.

Either way, I will never go back there again.

I was having two holes pierced in my left cartilage. First, she pierced the lower hole first and then said, "oh, I should have done the other one first; now I'm going to have a hard time reaching that part of your ear (because she would now need to pierce between the curved part of my ear and the very sensitive newly pierced hole)".

Worse, she misjudged the necessary force and didn't go all the way through. So she had to do it again. By jabbing the gun through the already partially pierced hole.

The worst part though? After messing up the first hole, she did it again. You would think she would have learned from the first time that she needed to apply more pressure!

My ear was throbbing, and even the very light breeze outside was absolute agony when it hit my ear.

Surprisingly, I actually still want to get that re-pierced since it closed up. But I'll go somewhere I trust this time.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artisticgal on September 22, 2010, 11:02:21 PM
As of this morning Victoria's Secret. I went in to get a few bras and some new undies. Turns out that they don't carry my size (40C and XL) in their stores in the Chicago area anymore. Manager told me that I could just order online and if I didn't like an item I could just ship it back for free. Yeah, I have enough of a time finding bras that fit that I'm not willing to do anything via mail order unless I've tried on the bra instore and know that it fits, I'm also not willing to pay for shipping on items that I used to be able to walk in and pick up and that they don't carry due to a marketing experiment. On the plus side the look on the manager's face was priceless when she saw me an hour later carrying a large Jockey Outlet bag...(Puts evil artisticgal back in the closet)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sirius on September 22, 2010, 11:09:35 PM
Someone up thread mentioned Jiffy Lube.  I quit going there because they often tried to add on unnecessary services.  My favorite was when the mechanic came out and said to me very seriously...

Mechanic:  "Ma'am, you really need to change your transmission fluid. I can take care of that for you for only $180 (or something high like that)".  
Magiccat26: "Really?"
Mechanic:  "Yes ma'am.  I really recommend you get this done today."
Magiccat26:  "Wow.  You know, I've talked to my regular mechanic and he said that STANDARD TRANSMISSION cars rarely need this done."
Mechanic:   :o "...um...that car is a standard?"
Magiccat26:  "Yes.  I'm surprised you didn't know that since you took such a close look at the transmission."

The mechanic just turned around and walked out of the waiting room.  I paid my $19.95, gave the manager a piece of my mind about his scam artist mechanic, and left.

A Firestone place to which I had taken my car told me that my clutch had gone out.  On a car with an automatic transmission.  They should have recognized me as trouble when I walked in carrying my Chilton's auto repair manual, because I looked up what I was being told right in front of them, and said, "My car doesn't have one of those."  Then they backpedaled with, "Oh, you mean the white Pinto!"
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 23, 2010, 07:04:27 AM
As of this morning Victoria's Secret. I went in to get a few bras and some new undies. Turns out that they don't carry my size (40C and XL) in their stores in the Chicago area anymore. Manager told me that I could just order online and if I didn't like an item I could just ship it back for free. Yeah, I have enough of a time finding bras that fit that I'm not willing to do anything via mail order unless I've tried on the bra instore and know that it fits, I'm also not willing to pay for shipping on items that I used to be able to walk in and pick up and that they don't carry due to a marketing experiment. On the plus side the look on the manager's face was priceless when she saw me an hour later carrying a large Jockey Outlet bag...(Puts evil artisticgal back in the closet)

When I was pregnant Victoria's Secret told me they did not carry over a 38 in any size.  ::) One very helpful lady told me about Cacique, though. I LOVE their stuff! I still shop Victoria's Secret now, but Cacique has great stuff. They have loads of styles, and they usually have very helpful associates. Cacique used to be part of VS, but I think VS sold the line to Lane Bryant. If you are looking again in the future and like the usual stuff at VS, you might want to try this!  :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfqueen13 on September 23, 2010, 07:44:00 AM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Southern Sugar, I talked to several body-piercers when my son wanted his ear done.  None of the would pierce kids and none of them would pierce earlobes. You might want to check with your pediatrician.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: PeasNCues on September 23, 2010, 08:04:16 AM
I've gotten all but the first of my ear-piercings done at professional piercing shops, including lobes.

Not sure about ones that will do kids, though.

I would never, ever, ever use a piercing gun on my kid though - they're usually not very well cleaned, the technicians don't have a lot of practice, and pushing an earring through like that actually causes a lot of trauma to the ear that makes it more suseptable to infection.

I went to one of those kiosks to do my first holes in the lobe and the girl who did it didn't pull the "trigger" all the way so it only went halfway through my lobe. THen she just repositions and pushed it the rest of the way through, resulting a (1) a lot of pain and (2) a crooked hole in my ear. I had to eventually take the earring out because it got so infected all the time. I got the second holes redone at a tattoo/piercing parlor and have had no problems with them (although they did have to put the second hole a little higher than I wanted because of the scar-tissue from my first attempt >:()

So, yeah, i will never get my ears done at another kiosk ever.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kitty-cat on September 23, 2010, 08:19:10 AM
As of this morning Victoria's Secret. I went in to get a few bras and some new undies. Turns out that they don't carry my size (40C and XL) in their stores in the Chicago area anymore. Manager told me that I could just order online and if I didn't like an item I could just ship it back for free. Yeah, I have enough of a time finding bras that fit that I'm not willing to do anything via mail order unless I've tried on the bra instore and know that it fits, I'm also not willing to pay for shipping on items that I used to be able to walk in and pick up and that they don't carry due to a marketing experiment. On the plus side the look on the manager's face was priceless when she saw me an hour later carrying a large Jockey Outlet bag...(Puts evil artisticgal back in the closet)

When I was pregnant Victoria's Secret told me they did not carry over a 38 in any size.  ::) One very helpful lady told me about Cacique, though. I LOVE their stuff! I still shop Victoria's Secret now, but Cacique has great stuff. They have loads of styles, and they usually have very helpful associates. Cacique used to be part of VS, but I think VS sold the line to Lane Bryant. If you are looking again in the future and like the usual stuff at VS, you might want to try this!  :)

VS doesn't carry anything over a 38 band? Then am I just imagining the 42 band that I am wearing? What was that store thinking? I will go against the group though and say that VS is the only place I have bras from that actually fit. (of course, finding out that you are a 42 rather than a 36 tends to help too :P )

I will never shop at a Harris Teeter grocery store though- my mom worked for one years ago and was so jerked around by manegement that it soured me on them. I prefer to shop at places that treat their employes better than something to be scraped off of a shoe.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on September 23, 2010, 08:51:17 AM
I used to buy my bras at VS. I have a very hard time finding my size (40 D). It's not worth it to me to spend all that time combing through the racks or asking one of the associates for help. I do still buy nightgowns and bath and body stuff there. They have awesome sales. Oh and I have a ton of their cotton panties. I'll need to get more, some of them are 5 years old! And still in good condition!

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 23, 2010, 08:59:26 AM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Southern Sugar, I talked to several body-piercers when my son wanted his ear done.  None of the would pierce kids and none of them would pierce earlobes. You might want to check with your pediatrician.

That's interesting.  I can't say I would blame them -- the requirements here are pretty stringent for the paperwork required to pierce a minor (I wouldn't want to have to maintain it all).  I'm not going to look to have it done until they're teenagers, probably, if they even want it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artisticgal on September 23, 2010, 10:04:10 AM
As of this morning Victoria's Secret. I went in to get a few bras and some new undies. Turns out that they don't carry my size (40C and XL) in their stores in the Chicago area anymore. Manager told me that I could just order online and if I didn't like an item I could just ship it back for free. Yeah, I have enough of a time finding bras that fit that I'm not willing to do anything via mail order unless I've tried on the bra instore and know that it fits, I'm also not willing to pay for shipping on items that I used to be able to walk in and pick up and that they don't carry due to a marketing experiment. On the plus side the look on the manager's face was priceless when she saw me an hour later carrying a large Jockey Outlet bag...(Puts evil artisticgal back in the closet)

When I was pregnant Victoria's Secret told me they did not carry over a 38 in any size.  ::) One very helpful lady told me about Cacique, though. I LOVE their stuff! I still shop Victoria's Secret now, but Cacique has great stuff. They have loads of styles, and they usually have very helpful associates. Cacique used to be part of VS, but I think VS sold the line to Lane Bryant. If you are looking again in the future and like the usual stuff at VS, you might want to try this!  :)

 Thanks! I have a few cacique bras, but they only have 1 bra style that fits me, I have a hard time finding bras that fit, VS makes a really nice demi that I love, plus their underwear seems to last me forever. It's been a year since I've last been in a lane bryant, but I will be checking them out.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artisticgal on September 23, 2010, 10:08:38 AM
As of this morning Victoria's Secret. I went in to get a few bras and some new undies. Turns out that they don't carry my size (40C and XL) in their stores in the Chicago area anymore. Manager told me that I could just order online and if I didn't like an item I could just ship it back for free. Yeah, I have enough of a time finding bras that fit that I'm not willing to do anything via mail order unless I've tried on the bra instore and know that it fits, I'm also not willing to pay for shipping on items that I used to be able to walk in and pick up and that they don't carry due to a marketing experiment. On the plus side the look on the manager's face was priceless when she saw me an hour later carrying a large Jockey Outlet bag...(Puts evil artisticgal back in the closet)

When I was pregnant Victoria's Secret told me they did not carry over a 38 in any size.  ::) One very helpful lady told me about Cacique, though. I LOVE their stuff! I still shop Victoria's Secret now, but Cacique has great stuff. They have loads of styles, and they usually have very helpful associates. Cacique used to be part of VS, but I think VS sold the line to Lane Bryant. If you are looking again in the future and like the usual stuff at VS, you might want to try this!  :)

VS doesn't carry anything over a 38 band? Then am I just imagining the 42 band that I am wearing? What was that store thinking? I will go against the group though and say that VS is the only place I have bras from that actually fit. (of course, finding out that you are a 42 rather than a 36 tends to help too :P )

 They carry a few bras in a 40 band, they just are not carrying them in the stores, and you have to order them online. My local store is told me that they are trying an experiment and not carrying them in the stores along with the XL's.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: lilfox on September 23, 2010, 11:03:40 AM
They carry a few bras in a 40 band, they just are not carrying them in the stores, and you have to order them online. My local store is told me that they are trying an experiment and not carrying them in the stores along with the XL's.

Sounds like a great experiment in loss of revenue.  I really don't understand decisions made by stores to STOP stocking the larger sizes when they've proven popular and the average size of the population is increasing.  Plus, relegating larger size shoppers to the internet will either send them to specialty brick-n-mortar stores (if they want to try stuff on) or the online competition if they're stuck ordering online anyway.  Brand loyalty won't mean much when you torque off your customers by providing them increasingly poorer service - this thread for proof of that.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Twik on September 23, 2010, 11:48:03 AM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

Actually, I suspect the "experiment" is trying to brand themselves as the "hot chick" store, where anyone not modelicious knows not to show her face.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 23, 2010, 11:58:23 AM
I don't know what their point is at VS, but I can guess. By the time I was nine months pregnant I, at 5'9", weighed about 250lbs. and the associate told me they did not make my size. I now weigh 150lbs. The last time I went in, I told the sales associate what a relief it was to be in their sizes again because of how much I like their bras. The associate responded with  :o and told me they have always carried the sizes I mentioned, and there was no reason the associate couldn't help me in my other experience.  ::) :P

I'm glad the unhelpful associate no longer works there because I know I wouldn't want to shop with her again, but I also don't want to find a new store/brand/bra. I wear a 36DD, so I *always* have a bra on. Suffice it to say, comfort matters.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 23, 2010, 11:59:42 AM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Southern Sugar, I talked to several body-piercers when my son wanted his ear done.  None of the would pierce kids and none of them would pierce earlobes. You might want to check with your pediatrician.

Ugh.

Just great. I want a set of second holes and everytime i got it done in a mall they give me an infection (I clean very carefully, I know its not my bad.) Where are people supposed to go, i wonder?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 23, 2010, 12:03:03 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

Actually, I suspect the "experiment" is trying to brand themselves as the "hot chick" store, where anyone not modelicious knows not to show her face.

For years i took a 38D and couldn't find a Vicky S bra to fit. And the people working there are just rude (at least around here) Now i just buy cheap ones. I'm a 36 band size now, but I bet I still wouldn't be treated well.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artisticgal on September 23, 2010, 12:14:12 PM
VS will be losing a lot of business in my opinion, I'm 5'4 160, and even at my thinnist still have size 14 hips. If they are branding themselves as the modelicious store, then what store is a wide hipped smart young woman who still wants to look and feel good about herself supposed to shop? I agree with Lilfox, the population is getting wider/heavier yet they are eliminating their large sizes instore. The mind, it boggles.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CG on September 23, 2010, 12:30:13 PM
Its not usually the paperwork. The APA (American Piercing Association) recommends against it because kids' bodies are still growing, and so they're at a much higher risk for rejecting the jewelery, which can lead to bigger problems. Plus, it's harder to keep kids from touching a new piercing, and make sure they wash it properly, so there were a lot more infections. There are still places that will do it, but you'll have to have a pretty in depth chat with the piercer about risks and how you intend to deal with them (if they're any good, at least) :)

I actually had mine done as a baby at the pediatrician's office. I wonder if they still do that.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kimblee on September 23, 2010, 12:34:18 PM
Its not usually the paperwork. The APA (American Piercing Association) recommends against it because kids' bodies are still growing, and so they're at a much higher risk for rejecting the jewelery, which can lead to bigger problems. Plus, it's harder to keep kids from touching a new piercing, and make sure they wash it properly, so there were a lot more infections. There are still places that will do it, but you'll have to have a pretty in depth chat with the piercer about risks and how you intend to deal with them (if they're any good, at least) :)

I actually had mine done as a baby at the pediatrician's office. I wonder if they still do that.

It'd be cool if they did.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on September 23, 2010, 12:39:15 PM
Grandsons' pediatrician does.  First thing you see when you go in is a selection of piercing studs.  Not sure why Elfqueen had trouble finding someone.  ???
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 23, 2010, 12:42:22 PM
Its not usually the paperwork. The APA (American Piercing Association) recommends against it because kids' bodies are still growing, and so they're at a much higher risk for rejecting the jewelery, which can lead to bigger problems. Plus, it's harder to keep kids from touching a new piercing, and make sure they wash it properly, so there were a lot more infections. There are still places that will do it, but you'll have to have a pretty in depth chat with the piercer about risks and how you intend to deal with them (if they're any good, at least) :)

I actually had mine done as a baby at the pediatrician's office. I wonder if they still do that.

A lot of them do, from what I've heard, but I definitely don't want to get them done that young.  I'd like to wait until they're old enough that their lobes are mostly done growing so the earrings don't end up strangely situated (you can get them done straight and smack-dab in the center of an infant's lobe, if you're patient and the kid isn't wriggly :P, but oftentimes the shape of the ear changes with age and growth, and then you end up with something that kinda looks like it needs fixing by adulthood.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: crankycat on September 23, 2010, 12:49:20 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

I am 5'8" and size 10/12 US.  I wear a size 36 or 38 band depending on the brand/style.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on September 23, 2010, 12:50:38 PM
VS will be losing a lot of business in my opinion, I'm 5'4 160, and even at my thinnist still have size 14 hips. If they are branding themselves as the modelicious store, then what store is a wide hipped smart young woman who still wants to look and feel good about herself supposed to shop? I agree with Lilfox, the population is getting wider/heavier yet they are eliminating their large sizes instore. The mind, it boggles.

Until this thread, I never even knew they ever had larger size since I've never seen any marketing for it.  I've only ever been in the store 2 times and that's for gifts because I always assumed there is nothing for me in there.  Lots of  department stores have nice and pretty stuff and I rather give my money to them.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: supernova on September 23, 2010, 01:12:22 PM
Another bad VS experience here, although this one was from about 10 years ago. 

Look, I know I'm a big girl; I know none of their stuff will fit me.  But I was shopping for a gift for my (then) XH.  And I was looking at the men's rack.  So why the snotty salesgirl had to approach me -- in a nearly empty store -- to snottily inform me that "I might want to try Lane Bryant" is utterly beyond me.   >:(

No, I didn't buy XH the silk boxers.  But I would have, if she hadn't thrown away my business.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lady Snowdon on September 23, 2010, 01:24:10 PM
I will never set foot in a Claire's again.  I got both sets of piercings done there, and it was messed up both times!  The first time, I got my ears pierced when I was 10, I think.  Instead of giving us the cleaning solution that they keep a stock of, the associate just told us to use hydrogen peroxide "every other day or so".  Oh, and we were also told that "they say you need to keep them in for six weeks, but that's not really necessary.  A week should do fine.  Then take them out every few days to clean them."  Needless to say, my ears quickly got infected, and learning to take care of my ears was very painful.

I got my second set of piercings when I was 19, and made the mistake of going to Claire's again.  First, they messed up the placement of my piercings, so they're too close to my first set, and the types of earrings I can wear together are severely limited.  Second, the associate who pierced my ears the second time was really freaked out by how still I was for the first ear, and did her best to make the second one hurt badly "so she'd know I wasn't drugged or anything".  Result?  That ear piercing is mis aligned and closes really quickly if I don't wear something in it.  

Both sets of piercings also get infected very quickly.  If my hypothetical children ever want piercings, I will take them to a reputable piercing shop instead of a mall store!

Oh, and as for VS -- I won't ever shop there again because of how they treat their employees.  My friend worked there part-time  for a while, and has so many horror stories that I cringe just thinking about it!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 23, 2010, 01:24:58 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

I am 5'8" and size 10/12 US.  I wear a size 36 or 38 band depending on the brand/style.

Bra extenders are kind of a crock.  No, I know they're super useful if you really can't afford to special order that next size up, or if you know you're a temporary size (like if you're pregnant or nursing).  But they throw off the whole construction of the bra.  A 38D is not exactly the same as a 40C with some band length removed.  But I've had salesladies try to convince me that it would be just fine when they didn't have my band size in stock (this is before I figured out that my band size was actually much lower than I thought it was).

I know very few people who are actually within the range of standard sizes sold in stores.  I just can't comprehend why manufacturers haven't clued in yet.  I'm especially peeved about nursing bras.  Everywhere I've gone, they're the exact same size range as regular bras.  It makes no sense.  And I'm not ordering a bra that I can't try on.  Very few that are in my size even fit me.  So unless I ordered 25 bras at once and tried them all on, then sent them back, it'd probably just be a very long, very frustrating process.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Tashigi on September 23, 2010, 01:34:36 PM
VS is expensive but most of the time, they make it worth it, at least in terms of bras and panties. I can't really say the same with their pajamas though. They have a distressing quality of being rather thin.

I can't remember getting absolutely stellar, above and beyond service with them, but 99% of the time the associates are pleasant and willing to be unobtrusive.

Then again, I have a perfectly reasonable, average bra size of 36B. Hee.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Red1979 on September 23, 2010, 01:40:16 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

I am 5'8" and size 10/12 US.  I wear a size 36 or 38 band depending on the brand/style.

Bra extenders are kind of a crock.  No, I know they're super useful if you really can't afford to special order that next size up, or if you know you're a temporary size (like if you're pregnant or nursing).  But they throw off the whole construction of the bra.  A 38D is not exactly the same as a 40C with some band length removed.  But I've had salesladies try to convince me that it would be just fine when they didn't have my band size in stock (this is before I figured out that my band size was actually much lower than I thought it was).

I know very few people who are actually within the range of standard sizes sold in stores.  I just can't comprehend why manufacturers haven't clued in yet.  I'm especially peeved about nursing bras.  Everywhere I've gone, they're the exact same size range as regular bras.  It makes no sense.  And I'm not ordering a bra that I can't try on.  Very few that are in my size even fit me.  So unless I ordered 25 bras at once and tried them all on, then sent them back, it'd probably just be a very long, very frustrating process.

The biggest problem with Victoria Secret is not the lack of band sizes but the lack of cup sizes.  There are many, many sizes above a D.  And there are many many people who should have much smaller bands but bigger cup sizes.   The solution mainstream bra places have is that if you don't fit into the highest cup size, they just keep raising your band size.  I'd buy the VS bras and the bands would end up loose but I'd be spilling out of the cups and I was already at a DD.  They just kept giving me bigger band sizes until the bra was pretty much useless.

I went to an actual bra shop, where they help fit you and specialize in them.  I am a 34E - although that might vary slightly depending on the manufacturer.  But that is my base size.  And while it's definitely obvious that I have boobage I don't look overwhelmingly top heavy. I am 5ft 6 and a size 14ish (currently losing weight) and of the hourglass type.  I normally fit into L/XL tops in mainstream stores like Gap, Anthropologie, Banana Republic, J.Crew - and yet I can't fit into the regular bras? I find that so strange from a sales standpoint.  I really don't understand why you'd limit bra sizes to a point where you can fit into regular sized clothes from all kinds of places but not any bras from a mainstream seller.

I think every woman needs to go to an actual bra shop and be fitted.  It's such a huge difference.  The mainstream stores decided on a few band and cup sizes but most people do not conform to those very narrow guidelines.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on September 23, 2010, 01:57:45 PM
I used to get my underpants from Victoria's Secret.

But sometime around August of last year, they changed the construction and design. Now they have seams on the sides and do not fit so well. They give me wedgies.

I switched to Gap Body after over a decade of buying underwear at VS.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hobish on September 23, 2010, 02:09:17 PM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Southern Sugar, I talked to several body-piercers when my son wanted his ear done.  None of the would pierce kids and none of them would pierce earlobes. You might want to check with your pediatrician.

Ugh.

Just great. I want a set of second holes and everytime i got it done in a mall they give me an infection (I clean very carefully, I know its not my bad.) Where are people supposed to go, i wonder?

I bought a "disposable" (you can reload it if you're careful) mini-gun and my sister and i did each others.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MissRose on September 23, 2010, 02:19:50 PM
I would get my bras there if they chose to carry the larger cup and/or band sizes.

I get coupons for a free pair of panties but when asked about using the bra discount part of coupon I remind the salesperson that they don't carry my size.

I do like their bath and body stuff, at least those items don't care what size you are.

I go to Lane Bryant for bras, and they are well made even if pricier. 

VS will be losing a lot of business in my opinion, I'm 5'4 160, and even at my thinnist still have size 14 hips. If they are branding themselves as the modelicious store, then what store is a wide hipped smart young woman who still wants to look and feel good about herself supposed to shop? I agree with Lilfox, the population is getting wider/heavier yet they are eliminating their large sizes instore. The mind, it boggles.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Twik on September 23, 2010, 02:40:42 PM
VS will be losing a lot of business in my opinion, I'm 5'4 160, and even at my thinnist still have size 14 hips. If they are branding themselves as the modelicious store, then what store is a wide hipped smart young woman who still wants to look and feel good about herself supposed to shop? I agree with Lilfox, the population is getting wider/heavier yet they are eliminating their large sizes instore. The mind, it boggles.

Honestly? I don't think they've quite thought that part out. They want to appear exclusive, because that makes everyone want to shop there. Unfortunately, it also guarantees that many people won't actually *buy* anything from them.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jenny_islander on September 23, 2010, 03:14:09 PM
Many years ago--get off my lawn--VS advertised to women.  Anyone else remember?  Women in their catalogs sipped tea in their poet shirts, gazed dreamily over Mediterranean vistas in their PJs, smiled secretly at themselves in mirrors while wearing their chemises, etc.  VS was where you bought a llittle silky thing you could wear under your office outfit all day long.  Or a bra that didn't show or push your nunnies clear up to your ears.  AND NOTHING THEY SOLD WAS SCRATCHY.

Oh, yes, and their perfumes were sophisticated classics.  The new stuff smells like either candy or deodorant.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: asb8 on September 23, 2010, 03:57:01 PM
The bra maker that comes up with mix-and-match cups and bands (that really work!) is sitting on a gold mine.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 23, 2010, 05:04:58 PM
Many years ago--get off my lawn--VS advertised to women.  Anyone else remember?  Women in their catalogs sipped tea in their poet shirts, gazed dreamily over Mediterranean vistas in their PJs, smiled secretly at themselves in mirrors while wearing their chemises, etc.  VS was where you bought a llittle silky thing you could wear under your office outfit all day long.  Or a bra that didn't show or push your nunnies clear up to your ears.  AND NOTHING THEY SOLD WAS SCRATCHY.

Oh, yes, and their perfumes were sophisticated classics.  The new stuff smells like either candy or deodorant.

I've been shopping at VS since the mid 80s, and they've always had bras to "push your nunnies" pretty high up. ;) I shopped the catalogs a lot, because at that time it was the only source I had for Firenza jeans, which I loved.

I did like the catalogs much better back then, though. Look at pictures of Jill Goodacre from her VS modeling days and compare them to the pictures in the catalogs today. There's a big difference!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sempronialou on September 23, 2010, 05:19:40 PM
The problem with VS is that they don't really fit or size you properly for bras.  I was very surprised and amazed what my size really was when I went for a professional bra fitting at Nordstroms.  They are pricey, but very worth it.  The fitting lady spent a lot of time with me and educated on how the bra should fit and how to put it on.  I learned a lot.  Nordstrom also carries the odd sizes, cup and band.  

VS does not get my business anymore because they don't carry the odd sizes and because I'm just not that nuts about their products.  One time I bought a bra there and realized that it wasn't going to work for me.  With this bra came "the free gift" *using Rita Rudner's voice*.  It was a tube of lip stick which I tried on at home, so it had been used.  When I went to return the bra, they asked for the lipstick back as well.  I thought it was odd since I had already used it and I didn't think to bring it with me.  I guess they were trying to prevent people from getting "the free gift" for free if they returned the product it came "free" with.  I can understand it, but I had a legitimate reason to return the bra.  I hated the bra and told them why it didn't work (my bosoms kept popping out when I bent over).  I was told it wasn't possible for it to happen.  Anyway, I could only get store credit which I used to get a different style bra later on.  I don't shop there anymore.  Especially since I found out they sized me wrong after I went to Nordstrom to get fitted properly.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: greenleafmountain on September 23, 2010, 05:57:54 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

I am 5'8" and size 10/12 US.  I wear a size 36 or 38 band depending on the brand/style.

Bra extenders are kind of a crock.  No, I know they're super useful if you really can't afford to special order that next size up, or if you know you're a temporary size (like if you're pregnant or nursing).  But they throw off the whole construction of the bra.  A 38D is not exactly the same as a 40C with some band length removed.  But I've had salesladies try to convince me that it would be just fine when they didn't have my band size in stock (this is before I figured out that my band size was actually much lower than I thought it was).

I know very few people who are actually within the range of standard sizes sold in stores.  I just can't comprehend why manufacturers haven't clued in yet.  I'm especially peeved about nursing bras.  Everywhere I've gone, they're the exact same size range as regular bras.  It makes no sense.  And I'm not ordering a bra that I can't try on.  Very few that are in my size even fit me.  So unless I ordered 25 bras at once and tried them all on, then sent them back, it'd probably just be a very long, very frustrating process.

The biggest problem with Victoria Secret is not the lack of band sizes but the lack of cup sizes.  There are many, many sizes above a D.  And there are many many people who should have much smaller bands but bigger cup sizes.   The solution mainstream bra places have is that if you don't fit into the highest cup size, they just keep raising your band size.  I'd buy the VS bras and the bands would end up loose but I'd be spilling out of the cups and I was already at a DD.  They just kept giving me bigger band sizes until the bra was pretty much useless.

I went to an actual bra shop, where they help fit you and specialize in them.  I am a 34E - although that might vary slightly depending on the manufacturer.  But that is my base size.  And while it's definitely obvious that I have boobage I don't look overwhelmingly top heavy. I am 5ft 6 and a size 14ish (currently losing weight) and of the hourglass type.  I normally fit into L/XL tops in mainstream stores like Gap, Anthropologie, Banana Republic, J.Crew - and yet I can't fit into the regular bras? I find that so strange from a sales standpoint.  I really don't understand why you'd limit bra sizes to a point where you can fit into regular sized clothes from all kinds of places but not any bras from a mainstream seller.

I think every woman needs to go to an actual bra shop and be fitted.  It's such a huge difference.  The mainstream stores decided on a few band and cup sizes but most people do not conform to those very narrow guidelines.

This! This!  It drives me nuts that stores (VS is the worst at it) keep telling women to just go up in the band size.  That's the best way to make a bra totally uncomfortable and worthless!  I'm convinced that if every woman who has never had a real bra fitting got one, we would find out that most women are wearing a bra that is too big in the band and too small in the cups.  I'll never shop for bras at a place where the sales people clearly have no understanding of how a bra is supposed to fit.  To me that just shows that places like VS don't care about their product, or about actually helping their customers, they just want to trick people into buying whatever is easiest for them to mass produce.


(side note: I also find it frustrating when I see commercials advertising how a certain brand of bras has all this extra padding in the shoulder straps for comfort (playtex maybe?).  I want to scream at the tv every time, because if that brand would just make a range of size combinations that actually fit more women, then the shoulder straps wouldn't have been uncomfortable in the first place!)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: RegionMom on September 23, 2010, 06:11:57 PM
I got DD's ears done, age 10, at a doctor's office.  Our regular pediatrician's office did not do it, but we were directed to one that did.  She was not very practiced!  Took a while, but used a marker of some sort to check with DD of placement. And DD took the cleaning talk very seriously and has never had a problem. 

Nordstrom's did an excellent job of bra fitting for me.  Yes, it was weird having a salesgirl in the very large and comfy dressing room with me, and it was expensive, but by golly, I have never ever had better bras, and they lasT!!  And fit well, and on and on...(I prolly should wear bras to bed, but, I still like my girls to have freedom!)


I should go write about Nordstrom's in the "aways have my business" thread...

As for never again, we will never stay in a hotel with a number in the name.  Any number.  We have tried a few, and ALL bad.  :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 23, 2010, 06:20:47 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: greenleafmountain on September 23, 2010, 06:29:15 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

I haven't been to Nordstrom for one, but there are a lot of smaller, independent stores which do them for free.  Depending on your size, $50 might be cutting it close if you want to buy (I've noticed the odder sizes tend to get more expensive) but I've also walked out of stores empty-handed after a fitting and there never seemed to be any indication from the staff that I was wrong to do so.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: geordicat on September 23, 2010, 07:04:27 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

I got mine done at Macy's.  I did buy two bras, and paid about $70 for both, but wow are they comfy! 

I did ask for something in color.. maybe pretty patterns or a color other than black, white and beige.  I'm a 42D  (yeesh) and said "we big girls want pretty bras, too!"  The sales lady said that they sell out too fast.   I still don't believe her, but she fitted me and gave me the right size I needed.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 23, 2010, 07:23:26 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

I haven't been to Nordstrom either, but the shop I went to, it was just part of the shopping.  They didn't charge you.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on September 23, 2010, 08:00:52 PM
Thanks, everyone! I'll check it out when I'm not working nonstop.  ::)

I like my VS bras, but the fit isn't perfect and I would love to either find a bra that lasts longer than six months or else a bra that fits so well that I don't have to try it on again in order to order more, kwim?

Given my size (36DD) I have worn a bra nonstop . . . since 1997. Morning, noon, and night, I wear a bra. I would love something that is cute and comfy but also reliable.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lady Snowdon on September 23, 2010, 08:23:09 PM
Nordstrom's and Macy's aren't always reliable with bra fitting either, though.  It depends on how well trained your bra fitter is.  I went to get fitted for a bra for my wedding, since I needed something that would fit well and wouldn't cause problems.  The girl who measured me tried to insist I was a 38DD, and kept bringing me bras in that size.  Which didn't fit.  They were horribly uncomfortable, the cups were far too large, and I was near tears by the end of the experience.  She also didn't listen to me when I tried to tell her that size wasn't working out. 

I went to Lane Bryant, where I learned I was a 42C, and the bras I tried on actually fit and were comfy, not painful.  Cacique is an incredibly awesome brand.  If only one bra didn't cost upwards of $50 there!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on September 23, 2010, 08:36:27 PM

Well according to one bra site -- I don't have ANY cup size

measure around band = 41 add 5 inches for band size (? ? ? ) = 46
measure around the "girls" = 45
now the chart that is on that site says that PLUS one inch difference between band size and chest size is an A cup

what do you do when you get negtive numbers?

BTW I sort of wear a 40ish B/C cup depends on the bra
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Moonie on September 23, 2010, 08:44:34 PM
Target.
 
I have a Target Visa card....not the department store card, but one you can use anywhere, it's just through Target.  I have had the card for over 8 years with no problems whatsoever........until this July. 

   I signed up for electronic billing, so as to get on their "go green, go paperless" tangent.  Everything went fine until I get a call in late July that I had not made my payment.  When I get my bills in my email, I automatically put them in a "bills" folder, and on payday I pay each and every bill in there.  I also check my junk folder at least twice a week in case anything should go there accidentally. 

I tell them there must be some problem, as I always pay my bills when I get them.  As it happens, I did NOT get the bill in my email for that billing cycle.  They tell me that instead of the $35 that was due, I now owe them $110.  This is for the past due bill, the next month's bill, and a $40 late fee, which they will credit back to my account, as I have never been late paying them before.  No problem.  I do a check by phone payment for the $110 to clear things up.  The CSR on the phone suggests that I might want to sign up for automatic payment so that even if I don't get the bill in my email, it will automatically come out on the 11th of each month.  I say I will do this.  She tells me to make sure my $110 payment posts before I sign up for the automatic payment. 

I wait a week.  The payment has posted.  I receive a new statement for the August payment.  The minimum amount due is $00.00.  This is correct, since the $110 payment covered July and August.  I then sign up for auto payment. 

Mid August I get a call from my bank that some checks I wrote will bounce if I don't make a deposit.  They go through my account with me and we discover that on August 11th Target withdrew an automatic payment from my account for ANOTHER $110. I call Target and ask them why they did this, since the amount due on my August bill was zero.  They claim that it automatically took out the amount that would have been due if I hadn't paid the $110 earlier.   Huh?   I tell the CSR that I will be having my bank decline the second $110 payment, as I never owed it.  She tells me that I will then be charged a bad check fee on my next bill, but to  take down her name and employee number and call and they will reverse it.  No problem.

Fast forward to September.  The 11th comes and goes....all is calm...no  problems.  THEN on the 18th, who calls but Target!!!  Telling me that my September 11th payment that was to automatically come out of my account has NOT been made, and it will now cost me $96.  The bill was $33.  After almost two hours on the phone, I find out that when my bank declined the bogus $110 charge, Target cancelled out my auto pay .  (The CSR I had talked to would have known this when I talked to her in August.)  I was NOT a happy camper.  I finally got hold of a supervisor and was told that she would accept my $33 payment over the phone, reset my account, and I would not have another payment due till November 11th. 

We shall see. 

I wouldn't take anything from Target if they were giving it away.  As soon as I can I am paying this card off and never using it again.  I have told my boys that they are not allowed to shop at Target till they are 18...lol.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: greenleafmountain on September 23, 2010, 08:48:59 PM

Well according to one bra site -- I don't have ANY cup size

measure around band = 41 add 5 inches for band size (? ? ? ) = 46
measure around the "girls" = 45
now the chart that is on that site says that PLUS one inch difference between band size and chest size is an A cup

what do you do when you get negtive numbers?

BTW I sort of wear a 40ish B/C cup depends on the bra

IMHO that plus 5 rule is mostly crock.  I've never understood it.  I mean, if you have five extra inches, how will you get any support?  I would start at 40/42 and see what feels comfortable from there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: still in va on September 23, 2010, 08:56:16 PM
when i told DS about posting my experience here with my car purchase where the salesman told me to take whatever car the hubs chose to buy for me and be thankful, even though he had been told repeatedly that I was paying for the car, and actually paying cash, he reminded me of the these two experiences that have happened to  him and to his sister.

1)  DD moved back from living in San Francisco for 5 years, where she didn't need a car.  in the Metro DC area, for the most part you need a car.  she goes looking, with her dad and BF with her.  she finds a car she sort of likes, less than 50 miles on it, but the back bumper is crumpled.  when she points that out, the salesman pretty much poo poos that, tells her they'll cut the price by $500 so she can get the bumper pounded out, no problem! big problem.  it's the kind of bumper that you can't just pound out, you have to replace it.  DD calls her brother, who, coincidentally, does auto body work professionally.  she takes a pic on her phone, sends it to him, he tells her that it will cost nearly $1,000 in parts to replace the bumper.  salesman goes nuts, proceeds to yell about my son trying to cheat his sister, yada, yada, yada.  son tells the salesman that he isn't charging his sister for his time or expertise.  the parts to replace the bumper will cost nearly $1,000, because you can't just pound out that kind of bumper and repaint it.  the group leaves that dealership, goes to another one, finds the same car, without a damaged bumper, cheaper than the first car even with the damaged bumper discount.  damaged bumper salesman calls here that same night, promising to pay for the parts to replace the bumper.  he's nasty when he is told that DD isn't yet home, as they are doing the paperwork for a car at a different dealership.  apparently my DD is completely spoiled to expect that a brand new car that she is purchasing won't have some problems and she shouldn't expect it to be perfect.  yeah, dude, how's that working for you?

2)  my son, the body work guy, wanted a new car.  it was a car that had to be ordered.  he wrote a check so the car would be ordered, and was told that it would be there in a month.  month comes, he calls.  no car.  call in two weeks.  two more weeks pass, he calls, no car.  the assembly line is backed up, we'll have your car in another two weeks.  he calls two weeks later.  no car.  he is unfortunately, impatient as i am, and he goes to the dealership.  they go into the office of the person who orders the cars, son looks down, sees his check clipped to the original paperwork.  apparently, the car had never actually been ordered.  he took his check with him, canceled the order and left.  went across the street and bought a different car that very night.  the next day, the original dealership called him, promising that the car he wanted would be delivered in 5 days.  they were not best pleased to learn that son would not be needing that car, as he had gone across the street and bought another car after leaving their dealership.  apparently, the sales manager made noises of dissatisfaction to the tune of "you didn't even give us a chance to make this right.  that's not right!".  son's statement that i gave you 8 weeks to fix this, it's really not my fault that your dealership never actually ordered the car that i put a deposit on, pretty much solved that little issue.

all of this had made my DD into super-car-price negotiator.  last summer she traded in her car for a new one.  she did all of her research.  she knew the MSRP for the new car, and the trade value for the old one.  she also printed off the price from this dealership of a car identical to hers from the used car section.  when the salesman would use the term "your car", she would set him straight and remind him that it wasn't yet her car.  when he offered her a price way lower than the blue book value for her old car, she countered with the Blue Book price.  when he tried to tell her that they would have to sell her car for much more than would be advantagious to the dealership, she pulled out the sheet listing the exact same car on their used car lot showing the price the dealership wanted for it.  she just boxed him in at every turn.  once the deal was finished, once they were handing her the keys for her new car, the salesman congratulated her, and told her that she had been one of the best negotiators he had ever come up against.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on September 23, 2010, 09:36:07 PM
Thanks, everyone! I'll check it out when I'm not working nonstop.  ::)

I like my VS bras, but the fit isn't perfect and I would love to either find a bra that lasts longer than six months or else a bra that fits so well that I don't have to try it on again in order to order more, kwim?

Given my size (36DD) I have worn a bra nonstop . . . since 1997. Morning, noon, and night, I wear a bra. I would love something that is cute and comfy but also reliable.

Oh, pod, pod, pod.

I've been wearing jog-bras to bed for over a decade now (I'm the same-ish size, between a 34E and 36DD depending on manufacturer). It would be nice to give the girls some air, but nicer that they aren't hanging down to my waist at 50. KWIM? ;D

I love VS panties, but go the more substantial Warners or the like for bras. Macy's has the best selection and trained fitters, for my money, since my beloved 'intimate apparel outlet' closed :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: schnauzermom on September 23, 2010, 09:55:21 PM
Target.
 

   I signed up for electronic billing, so as to get on their "go green, go paperless" tangent.  Everything went fine until I get a call in late July that I had not made my payment.  When I get my bills in my email, I automatically put them in a "bills" folder, and on payday I pay each and every bill in there.  I also check my junk folder at least twice a week in case anything should go there accidentally. 

I pay my bills online but still get the statement sent to me in the mail for that reason. Companies love that late fee.

Karen
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sempronialou on September 23, 2010, 09:55:27 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

No, Nordstrom does not charge you.  They do it for free.  I just felt so happy to find a good fitting bra that I ended up buying a couple and not out of obligation.  They last a long time too.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaora on September 23, 2010, 10:20:37 PM
I am a 46dd officially, and i agree in wearing sports to bed.

The only local place that did decent fittings closed over a year back, and trying to find my size intown is a heartache.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyPekoe on September 23, 2010, 10:38:04 PM
To defend Claire's--I worked for 1.5 years in a very, very busy Claire's.  We pierced a LOT of ears.  We fixed a LOT of ear piercings that were pierced in doctor's offices (we were more accurate most of the time, we pierced a lot more ears).  It is nearly impossible to evenly pierce ears when parents insist on getting them done at the same time.  At 17, I had pierced hundreds of ears and was as fast and accurate as you can get.  I hated doing it but I was good at it :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Shea on September 23, 2010, 11:40:00 PM
To defend Claire's--I worked for 1.5 years in a very, very busy Claire's.  We pierced a LOT of ears.  We fixed a LOT of ear piercings that were pierced in doctor's offices (we were more accurate most of the time, we pierced a lot more ears).  It is nearly impossible to evenly pierce ears when parents insist on getting them done at the same time.  At 17, I had pierced hundreds of ears and was as fast and accurate as you can get.  I hated doing it but I was good at it :)

I had mine done at Claire's. I didn't have any problems with them. I've heard horror stories though, so maybe I got lucky.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JonGirl on September 24, 2010, 03:43:15 AM


My DH works at a major department store in our large shopping centre.
Once we went to a work function and had a little wine to drink.
One day we went in there to buy something as a regular customer when the woman serving (who is a lovely person by the way)
says 'you look good after losing all your weight' when another one of his workmates says 'yeah, must be all the wine she drinks'  :o

My husband just stood there and let her get away with it.  >:(. This was over a month ago and I am still pissed about it.
I don't care if he works there or not, they're done getting my money.
For any Australians who shop at Big W, just don't use the one at the Werribee Plaza.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: weeblewobble on September 24, 2010, 05:44:13 AM
Many years ago--get off my lawn--VS advertised to women.  Anyone else remember?  Women in their catalogs sipped tea in their poet shirts, gazed dreamily over Mediterranean vistas in their PJs, smiled secretly at themselves in mirrors while wearing their chemises, etc.  VS was where you bought a llittle silky thing you could wear under your office outfit all day long.  Or a bra that didn't show or push your nunnies clear up to your ears.  AND NOTHING THEY SOLD WAS SCRATCHY.

Oh, yes, and their perfumes were sophisticated classics.  The new stuff smells like either candy or deodorant.

Not only was your description poetic, but nunnies is now my new favorite word!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfqueen13 on September 24, 2010, 08:04:22 AM

Well according to one bra site -- I don't have ANY cup size

measure around band = 41 add 5 inches for band size (? ? ? ) = 46
measure around the "girls" = 45
now the chart that is on that site says that PLUS one inch difference between band size and chest size is an A cup

what do you do when you get negtive numbers?

BTW I sort of wear a 40ish B/C cup depends on the bra

When I worked in the lingerie department at Penney's we were taught to add 2 or 3 (to get an even number) but to account for stretch we offered 2 sizes for fitting.  So, someone who measured at 41 and 45 would be handed a 42A and a 40B to try on for fit but might end up with a 40C depending on cut.  Congratulations, I think you are one of the 25% of American women actually wearing the right size bra! :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 24, 2010, 08:29:44 AM
To defend Claire's--I worked for 1.5 years in a very, very busy Claire's.  We pierced a LOT of ears.  We fixed a LOT of ear piercings that were pierced in doctor's offices (we were more accurate most of the time, we pierced a lot more ears).  It is nearly impossible to evenly pierce ears when parents insist on getting them done at the same time.  At 17, I had pierced hundreds of ears and was as fast and accurate as you can get.  I hated doing it but I was good at it :)

I worked at the Icing and fixed my fair share, too.  I think the worst was the woman whose earrings had ripped down through her lobes when she was younger, which had to be sewn together.  Avoiding that scar tissue and still getting the darned things even and straight was a serious challenge.  But that's why my future kids will be teenagers before they get 'em pierced -- it's too easy to get them uneven when they're little and squirmy (and I totally agree with you on the simultaneous piercing; even when one person marks both ears, simultaneous piercers aren't going to be coming at it from the same angle on each side) -- and why I want to take them to a piercing studio, not to the doc's office.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: faithlessone on September 24, 2010, 09:28:15 AM

Well according to one bra site -- I don't have ANY cup size

measure around band = 41 add 5 inches for band size (? ? ? ) = 46
measure around the "girls" = 45
now the chart that is on that site says that PLUS one inch difference between band size and chest size is an A cup

what do you do when you get negtive numbers?

BTW I sort of wear a 40ish B/C cup depends on the bra

When I worked in the lingerie department at Penney's we were taught to add 2 or 3 (to get an even number) but to account for stretch we offered 2 sizes for fitting.  So, someone who measured at 41 and 45 would be handed a 42A and a 40B to try on for fit but might end up with a 40C depending on cut.  Congratulations, I think you are one of the 25% of American women actually wearing the right size bra! :)

Just to add to the bra debate, I measure 32 inches under and 40 inches around the "girls". I wear a 32G (UK sizing - not sure if there are variations).

A couple of years ago, I went to Ann Summers, because they were having a sale. The salesgirl actually laughed at me when I asked her if they had anything in my size. She refused to believe me, and got out a few 36Ds and 38Cs - because, apparently, that's what I "should" be wearing. I tried them on, just to prove a point. Honestly, I have never worn anything that fit so badly. Even on the tightest hook, the band was gaping, and my girls didn't even vaguely fit in the cups. Quadraboob everywhere. When I showed the salesgirl, she said that I obviously had "weird boobs". I showed her the bra I was wearing that day, but she still wouldn't believe me. I left after that.

On a separate occasion, my mother and I were out shopping (I was 19, my mother was in her early 50s). Ann Summers people were giving out flyers in the street outside the shop. A girl actually elbowed my mother out of the way to give me a flyer! I went into the shop and complained to the manager.

I've never been there since, and I urge everyone I know not to shop there either.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: The Opinionator on September 24, 2010, 09:45:25 AM
All the bra stories made me remember my one.

I asked the woman at the counter if she had any bras in my size(this was a small store that sold a lot of different types of clothing, but the bras were kept behind the counter for some reason).

Sales Woman: "Well, no, but this one should fit you, since the cups run big.". Ok, fine, no problem other than the one she gave me was a B cup, which I haven't worn since I first started growing boobs and it was obviously too small. Painfully obviously small.
Me: "No, thanks, don't think this one will fit me."
SW: "Yes, it will."
Me: "No, it won't. Sorry I wasted..." And before I get to finish my sentence, she grabs the bra off the counter and puts it my boobs, trying to show me it fit. Long story and a conversation with the manager later, who didn't seem to think the woman had done anything wrong by essentially groping me in public, I'm never shopping there again. Ever.

My other one is much shorter. I was looking for a dress to wear at my cousins wedding, but my home town is very small and I'm a difficult size and really picky when it comes to clothes. I walked into a shop that had a lot of dresses in the windows. Sales woman asks "Are you sure you can afford to shop here?" before I'd even gotten a chance to look at anything. I left. I hope she learned a lesson when she saw me walk out of the much fancier and expensive shop across the street, with a new dress.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Red1979 on September 24, 2010, 10:17:16 AM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

I got to Intimacy - they are a chain of bra stores.  They've been on shows like "what not to wear" and Oprah.  Fittings are free and you should make an appoitnment (although you can walk-in but you might have to wait awhile). 

They are going to give you different styles and bras to try on in different price points. Most bras are going to be $50 and over.  I think the everyday style I buy are around 50ish.  Most cost a lot more.  To be frank they are so worth it.  They tell you how to care for the bras and that they should be handwashed (I buy the special lingerie wash they have) and they last a very long time.  When I think of how much money I wasted on VS bras that didn't fit at all its a fraction of what I spent on the bras I bought from them that have been lasting for several years.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: TinyVulgarUnicorn on September 24, 2010, 02:33:49 PM
I will never patronize the local Honda dealership by my house (Honda of Escondido).  I brought in my car for one of its annual mileage checkups and because the brakes were squeaking.  The guy told me that my brakes needed to be changed ASAP as there was only 5% left on them and a slew of other things that needed to be done at the cost of $2800.  Well, it sounded a bit fishy as I had just replaced the brakes so I ended up having my dad, a mechanic for 25+ years, look at the car.  Well, sure enough my brakes were absolutely fine and the mechanic hadn't even looked at them because they still had brake dust on them.   >:(

And all of the other stuff that needed to be done to my car?  My dad only found one thing on the list that was true and it cost me $25 to buy and have him replace it.   
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: gentlebutterfly on September 24, 2010, 05:20:50 PM
Ooh, all the car stories reminded me of one place I will never shop again: Waldorf Ford in MD. DH wanted to get a mustang, so we did some pricing and went to the dealer. Now, the guy showing us the cars was great and really listened to everything we had to say and treated me like an actual customer along with DH. Everything's great, so we go to the finance guy. The finance guy was the most unprofessional person I've ever met in my life. He chewed gum the entire transaction. He kept high-fiving DH and congratulating him on his "sporty" car. Whenever we asked for a moment to discuss things he would hover right by the door and I'm sure he heard everything we were discussing. I don't know why we didn't leave, but we didn't. We were having some problems coming to a price, so he brought another guy, who I assume is the boss.

The boss negotiated with us and then at the end of the transaction promised us three free fill ups, that would be mailed to us. A couple of weeks went by, and no gas tickets. I call and they keep promising to send them out, still nothing. So finally I drive over and tell the person that we had been promised these gas coupons and never got them. He gave me one and told me to come back as I needed the rest. I never went back, but gave them a poor review and tell everyone I know not to go there.

Also, we've been having problems with the car not starting up. So we take it there, it takes them three weeks to figure out what's wrong and get it back to us (it was under warranty). Only to have the same problem happen a few weeks later. Never again will I buy a car from there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kennedar on September 26, 2010, 01:54:44 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow. I bought my first new car a few years ago (2006) and I wanted a 2007 Ford Focus. I brought it home in November and by February we were noticing it making a funny sound when we turned the steering wheel. Over the next 2 years, I brought it in to the dealership 4 times to have the sound checked out and was always told that there was no problems, they could not hear anything. Being naive, I believed them. The last time, my warranty was almost up so I asked for it to be put in my file that they would fix the problem after the warrenty if I was still having problems. My warranty comes up, the sound comes back again, and I bring it back in. This time, they magically hear the sound and its going to cost $2000 to fix. I had just got a new job after being unemployed for a month, so money was a little tight. We went back and forth with them, but they refused to fix it because the warranty was up. They refused to let me drive off, because the car was unsafe (when I asked why it was safe for me drive for the last 2 years, they had no answer except that they never heard the sound). Finally, I paid $500 to get it fixed, sold that car and still stick out my tongue when we drive by!

I am very happy to report that I have personally cost Ford more than $100,000 in lost sales. We bought a Honda, my brother bought a Nissan and my in-laws bought a GM. All 3 of us had been looking at Fords before this happened. Even better, my parents who had previously bought 3 cars from that dealership have sworn to never set foot in that dealership again and have told the GM as much. They do not seem to care, and have said that because it was the first car I had bought from them and did not get all my servicing done at Ford, I was not an important customer. The fact that we were 25 and the type of family to lease a new car every 4 years seems to be lost on them!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on September 26, 2010, 02:05:29 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hot_shaker on September 26, 2010, 02:24:53 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: siamesecat2965 on September 26, 2010, 04:30:38 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jenny_islander on September 26, 2010, 05:26:15 PM
That's odd. We always buy Fords because they are such sturdy, dependable cars, good in Alaska's winter conditions, and the local dealer is excellent.  Plus their roadside assistance and repair programs are top notch.

I will never go to Sally's Eyeland again.  When I was on my mother's insurance, they were just as sweet as pie to me.  They got me my first glasses, did my checkups, helped me with frames and advice on protecting my eyes from the sun (I have severe light sensitivity).  So one day, when I worked in an office upstairs from them, my glasses fell apart on my face.  I went downstairs on my lunch break to get them put back together.  Instead, I got treated like a potential shoplifter the moment I mentioned that I no longer had optical insurance.  Two employees had me boxed in, leaning into my personal space, MONEY MONEY MONEY HOW CAN WE BE SURE WE WILL EVER GET OUR MONEY.  I was in tears by the time I escaped.

The moment I got off work, I hurried to the other optometrist in town, Eyecare Excellence.  Luckily I didn't have to drive to get there since I was legally too blind to do so at that point.  I got in just a few minutes before closing and said, "I'm sorry I don't have any insurance can you tell me if you do a payment plan my glasses are broken--(pant pant)--"  The employees just smiled and asked to see my glasses.  It turned out that the whole trouble was one little screw.  They replaced it, then stayed open a few minutes longer to clean my glasses for me.  All free.  Since then they have been very reasonable about payment plans and have never tried to upsell me.  They are my optometrist for life!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bookworm317 on September 26, 2010, 05:40:19 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Can I join the club, too? There used to be a Ford plant in my area(I think it was an award winning plant) but they closed it down. Because of that, I will NEVER buy a car from them. EVER.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dazi on September 26, 2010, 06:21:25 PM
JCPenny

I had a charge card there when I was a kid so I could go school shopping without my mother (it was in my name with my mother as the responsible party for payment...or something like that).  When I turned 18 it went into my name only.

I didn't really shop there all that much, so I paid the remainder of the account off and closed it.

Some time later (several years in fact) I found out they sent me to collections for $0.58.  I went in to the CS dept. to have it corrected/removed from collections, they refused even though it was their mistake.  They couldn't figure out what the big deal was and told me to just pay the collection dept....which said I owed close to $100 for interest/collection fees.

I finally got it taken off my credit report, but that took forever.  I haven't stepped foot in there since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MyFamily on September 26, 2010, 07:01:31 PM
My first chance to finally post in this thread - and I'm not writing about bras or cars, so I shall buck the trend!   ;)

For many, many years the school I work for had leased their copiers from company A.  We had a great rep, the owner was great, and we were very happy.  We'd recommend them to other places because we were so happy with them.

Then the owner decided to sell the company and retire.  So, he sold to Company B.  Company B then made unreasonable demands on all the staff who had been working for Company A, so the majority of them walked, and like that the amazing customer service we got was gone.  I won't go into everything they did, but at one point I was actually told that they didn't care if we didn't renew our service contract with them because I was refusing to pay for things that were clearly stated in our contract as items we should not be charged for.  It took them 2 months to finally acknowledge that I did actually cancel the contract (and well within the timeframe required).  Meanwhile, our csr who signed the contract with us ignored all my calls and requests for assistance, and ignored my emails and calls regarding cancelling our contract with them.  I didn't hear from him again until 6 months after our contract ended, when he sent me a Christmas card thanking me for being such a valuable customer. 

Oh, and all those amazing employees who left Company B?  They all ended up at Company C, who we are now working with and so very happy.  I've made the owner promise me that he will never sell to Company B.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Pinky830 on September 26, 2010, 07:36:04 PM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Can I join the club, too? There used to be a Ford plant in my area(I think it was an award winning plant) but they closed it down. Because of that, I will NEVER buy a car from them. EVER.

I'm in. My last Ford was my 1986 Mustang. Starting at 60,000 miles it was nothing but trouble. Being a starving student, I (and my dad and assorted gearhead friends) kept it going by a thread for another 60,000, but I've had Japanese cars ever since.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on September 26, 2010, 07:42:36 PM
well the initials do spell out Fix Or Repair Daily -- or -- Found On Road Dead

or a lot of other words that won't make it past the filters

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: siamesecat2965 on September 26, 2010, 07:47:42 PM
well the initials do spell out Fix Or Repair Daily -- or -- Found On Road Dead

or a lot of other words that won't make it past the filters



Exactly!  Although i've put gray cars on my list too; my Taurus is gray, as was my Mitsubishi Galant, which also blew a transmission.  Also out of warranty.  The other two cars I've owned?  Volvos (pre-Ford ownership) - loved them to death, and my first one had 140K and was 16 when I replaced it, and my second one was 18, and had around the same mileage.  The turbo went on that one, but I totally got my money's worth out of both.  Wish they still made the 240...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dazi on September 26, 2010, 07:50:02 PM
I quit seeing a Doctor once.

#1 His office staff was completely incompetent.  They lost my medical records over two years ago...never have been found.

#2 My first visit I was left in an exam room for 90 minutes.  I actually didn't notice until I finished my book though  ::).

#3 He insisted I have a complete STD panel even though I had had one done less than a year earlier (new gyn required one).  This wouldn't have bothered me so much if it had been presented as new patient procedure or such, but he said "You have to have an STD panel done even though you are married.  Men are biologically incapable of being faithful...all men cheat eventually."  I wish I were joking.

#4 He gave me the wrong prescription, twice in a row.

#5 You couldn't get anyone to call you back.ever.

There were other things, but those are the ones that stick out the most.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Pinky830 on September 26, 2010, 08:02:20 PM
I changed pediatric dentist because the dentist was a mean old bat, and I'm very sorry to say that I didn't leave after the first time she got right in my son's face...that would be my 5-year-old, mildly autistic son...and yelled at him to behave.

What killed it was the day I took him in, and I could feel the tension in the air the moment I came in. The dentist was clearly in a mood. While she was working on DS, an assistant came in and asked her a question. She snapped, "Can you not see I am WORKING here?"

The assistant paused and said hesitantly, "Well...can I borrow the [instrument]?"

The dentist grabbed it out of a drawer and practically threw it at her.

Sorry, no deal. I have never even raised my voice at an assistant...worst case, I've let my voice get an impatient edge...and even then, never in front of a pet owner.

The first time I went to my new dentist, he asked me why we had switched. I told him that she was rough with DS and mean to her staff, and he and his staff all nodded knowingly. (By the way, 5 years later and with great effort from this dentist's awesome staff, my sweet DS is finally mostly over his dental phobias...that's how much that horrible woman shook him up.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: RegionMom on September 26, 2010, 08:02:48 PM
Add my family to the NO FORD family!
When I moved to BigCity in 1994, I wrecked my car on the first day.  
(now)DH and I went to dealer to look for anything.   Found an '89 Ford Taurus that seemed ok, but we wanted to look around.  Dealer said, "I will knock off one thousand dollars if you buy now."
Offer was not good if we left the lot.
D'oh!  We bought.  
Thankfully, we got suckered into buying a full warranty, b/c the electrical system always had issues, brakes sometimes, and finally, transmission.  We (almost) left it on the side of the road.  Sold that car, and kept DH's '81 Chevy.  Ya think the guy we sold it to would have wondered why were keeping the '81 Chevy, and selling the '89 Ford.  
We lived with one car for our first three years of marriage.  We then got a mini van, and still kept the Chevy!

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: blueberrypancakes on September 26, 2010, 08:20:53 PM
That's odd. We always buy Fords because they are such sturdy, dependable cars, good in Alaska's winter conditions, and the local dealer is excellent.  Plus their roadside assistance and repair programs are top notch.


My grampa always had Fords and I'm on my second one ('93 Escort and now an '02 Focus) Never had any problems. Well, my fuel pump crapped out last year, but I think that was partly my fault.  But I have had of other people having problems, so I don't blame anyone for not wanting them.

I always thought it stood for First On Race Day though...  ;D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Alida on September 26, 2010, 08:29:16 PM
Pediatric dentist near here. He yelled at my daughter for being afraid. His manner was abrupt, he was nasty to me and to his staff. I bit my tongue and swore internally to never go back (and wrote a letter to the board over him!).

Telling my family about it later, I found out that my brother had gone to school with said dentist's daughter. The man had a reputation with the kids, apparently, for being a hot head. He kicked out the screendoor of his house in a fit, and that was one of the nicer things my brother had to say about him!

We've never gone back and we found a nice dentist even closer to home that DD adored until she was too old foir the practice.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CakeBeret on September 26, 2010, 08:33:03 PM
Oooh, add me to the anti-Ford lot.

My mother bought a brand-new Taurus once.

Within the first two years, it went through three (3!) engines and two passenger-side window motors. It was passed on to me when it had about 120k miles. The transmission promptly went out. I took it to 2 different transmission shops, and both of them said that it had failed in the most spectacular way possible. One even said that it was the single worst transmission failure he had ever seen. The bottom of the transmission box was full of shavings from the gears. I went ahead and replaced the transmission because the car was still worth a good bit at that time, and I couldn't afford to buy a new car. By the time I got rid of it, it was worth about $1500 and needed at least $2500 worth of work.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: FauxFoodist on September 27, 2010, 01:06:12 AM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

Southern Sugar, I talked to several body-piercers when my son wanted his ear done.  None of the would pierce kids and none of them would pierce earlobes. You might want to check with your pediatrician.

Ugh.

Just great. I want a set of second holes and everytime i got it done in a mall they give me an infection (I clean very carefully, I know its not my bad.) Where are people supposed to go, i wonder?

I bought a "disposable" (you can reload it if you're careful) mini-gun and my sister and i did each others.


Not that I'd recommend this, but I did my 5th set of lobe holes and both of my cartilage piercings myself at age 19 with a safety pin or needle and hydrogen peroxide (okay, and a little bit of underage imbibing, as I recall).  Why I never got an infection from those is beyond me (when I first got my ears pierced at age 9, I recall one ear did get infected because, for some reason, it didn't occur to my mother that the holes needed to be cleaned daily; I learned to do it myself).  I did a better job piercing my own ears than having a shop do it (the 3rd or 4th set of lobe holes were not properly spaced from the 2nd or 3rd set so two sets of holes were closer together than the other sets).  My oldest sister was born at a time and in a country when and where baby girls commonly had their ears pierced when they were born (studs weren't used for the holes; I think they used surgical thread); my younger sister and I were born in the US so it was several years before our ears were pierced.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on September 27, 2010, 03:32:47 AM

Also, we've been having problems with the car not starting up. So we take it there, it takes them three weeks to figure out what's wrong and get it back to us (it was under warranty). Only to have the same problem happen a few weeks later. Never again will I buy a car from there.

You'd have to double-check, but I think that you are allowed to take warranty work to any authorized dealership, not just the one you bought it from.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Fluffy Cat on September 27, 2010, 04:05:16 AM
VS will be losing a lot of business in my opinion, I'm 5'4 160, and even at my thinnist still have size 14 hips. If they are branding themselves as the modelicious store, then what store is a wide hipped smart young woman who still wants to look and feel good about herself supposed to shop? I agree with Lilfox, the population is getting wider/heavier yet they are eliminating their large sizes instore. The mind, it boggles.

To be fair to VS (or to double up the criticism depending on how you look at it) several of their stores in my area stopped selling A-cups in the stores (online only). 
I've never been happy with their quality though.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: atirial on September 27, 2010, 04:15:28 AM
jenny_islander, thanks for posting that, it reminded me of a similar one from a few years back.

I tried out a local chainstore optician when I needed new glasses (my old one's frame was cracking). The eye test appeared to go fine and I ordered the glasses.

When they arrived, I tried them. Instant screaming headache and completely unable to focus. They said I just needed to adjust to them, and tried to keep my old glasses - which were not their property! I had to argue with the assistant to get them back so I could see to leave the shop. I tried to "adjust" at home, but everytime I put the new pair on there was this instant pain and a migrane within minutes. So I took them back.

They argued with me, stated that the glasses matched my prescription, took them away and adjusted the frames, and refused to check if there was something wrong with the prescription.

On my way out, still with the useless glasses, I tried Vision Express and explained the situation. They took the glasses away, came back and told me that the first optician had put plain glass without any prescription in the left lens. After confirming I was not in fact blind in one eye, they booked me in for a eye test on the spot, and I got a new set of glasses from there. Meanwhile they fixed the problem with my old glasses for free so I'd have something to last until the new ones arrived.

Definitely my optician for life.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MissRose on September 27, 2010, 04:31:43 AM
I will never buy another Ford car.

My parents got one upon recommendation of a friend for me when I was just getting out of high school as he drove them, and had no issues with his.

Mine, I had so many issues with it including the transmission, radiator, issues with starting on very cold days etc.  But as a poor college student, I really didn't have choice at the time.

I was so happy the day I was able to get rid of it and got my GMC truck that seldom gave me trouble till a few years ago then I was able to trade it in during Cash for Clunkers in the summer of 2009 to get my current car -  a Pontiac.  The truck was 13 years old.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HermioneGranger on September 27, 2010, 07:20:23 AM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Ford means Found On the Road Dead, or Fixed Or Repaired Daily in my family.  I'll never buy another Daimler-Chrysler product either, after the experience I had with my Neon.  Good thing hubby and I like GM products.   :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on September 27, 2010, 07:38:38 AM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Ford means Found On the Road Dead, or Fixed Or Repaired Daily in my family.  I'll never buy another Daimler-Chrysler product either, after the experience I had with my Neon.  Good thing hubby and I like GM products.   :P

DF is very much anti-Ford as well. He said they're expensive to fix, break often, and just aren't worth it to him. He's a GM man all the way. I'll be GM, too, since Saturn went down the tubes. Since Saturn was a GM line, I'll just settle for the next best thing if I can't keep buying my beloved Saturns.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HermioneGranger on September 27, 2010, 08:36:02 AM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Ford means Found On the Road Dead, or Fixed Or Repaired Daily in my family.  I'll never buy another Daimler-Chrysler product either, after the experience I had with my Neon.  Good thing hubby and I like GM products.   :P

DF is very much anti-Ford as well. He said they're expensive to fix, break often, and just aren't worth it to him. He's a GM man all the way. I'll be GM, too, since Saturn went down the tubes. Since Saturn was a GM line, I'll just settle for the next best thing if I can't keep buying my beloved Saturns.

Yep.  Closing Saturn was a very bad move on GMs part, if I may say so.  They had a very loyal fan base, not all of which are going to be willing to stick with GM.  We are, because I refuse to give up my OnStar. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on September 27, 2010, 08:37:59 AM
Wl-Mart eye care centers

I have a VERY high scrip - and my current glasses were breaking into many pieces -- superglue was the only thing holding them together

they had a "special" on at that time that you could get ANY glasses for the cost of the frame -- all right went and found a frame that I could afford.

wanted a very light tint to them to help disguise the thick lens and blend it into the frame.

got them back the 10% tint was more like 100% (sunglass dark) and both lens fell out in my hand

nor did they do ANYTHING to adjust them to my face except pull on the legs a bit to "loosen" the spings in the legs. no adjusting the nose pads - nothing

nope

not going back there
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: still in va on September 27, 2010, 08:42:08 AM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Ford means Found On the Road Dead, or Fixed Or Repaired Daily in my family.  I'll never buy another Daimler-Chrysler product either, after the experience I had with my Neon.  Good thing hubby and I like GM products.   :P

DF is very much anti-Ford as well. He said they're expensive to fix, break often, and just aren't worth it to him. He's a GM man all the way. I'll be GM, too, since Saturn went down the tubes. Since Saturn was a GM line, I'll just settle for the next best thing if I can't keep buying my beloved Saturns.

isn't it funny how our experiences with companies go?  the hubs and i are currently driving the our 7th and 8th Ford vehicles, in 33 years of marriage.  never had too many problems with any of them, and only 1 recall in all of those vehicles.  the two vehicles that were constantly in the shop for repair or recalls were the two Pontiacs that we owned.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HermioneGranger on September 27, 2010, 08:49:31 AM
I will never, as long as I live, buy another Ford, even if that means walking barefoot in the snow.

My father made that vow in the late 60s and has kept to it.

My Dad as well.  Growing up I always heard about how awful Fords were.  There seems to be a pretty strong anti-Ford crowd out there.

Add me to the list.  Really loved my Taurus until last Oct when when the transmission went PFFFT and had, in my mechanic's words "a complete and utter failure" on my way to work.  Out of warranty, but with only 70K on it.  After spending 3200 to fix it, I'm driving it until it dies.  Other than that, I really like my car, but that experince has soured me on Ford.

Ford means Found On the Road Dead, or Fixed Or Repaired Daily in my family.  I'll never buy another Daimler-Chrysler product either, after the experience I had with my Neon.  Good thing hubby and I like GM products.   :P

DF is very much anti-Ford as well. He said they're expensive to fix, break often, and just aren't worth it to him. He's a GM man all the way. I'll be GM, too, since Saturn went down the tubes. Since Saturn was a GM line, I'll just settle for the next best thing if I can't keep buying my beloved Saturns.

isn't it funny how our experiences with companies go?  the hubs and i are currently driving the our 7th and 8th Ford vehicles, in 33 years of marriage.  never had too many problems with any of them, and only 1 recall in all of those vehicles.  the two vehicles that were constantly in the shop for repair or recalls were the two Pontiacs that we owned.

I loved my Pontiac.  My only problem with it was that I got it at Carmax, and their service department stank.  I made them take it to the local Pontiac dealership when they couldn't figure out what was wrong with my car, and they were able to figure it out.  The dealer also gave me two replacement keys for free when I lost the only key to my car.  Ironically, my second choice of car when I bought my Saturn was a Pontiac.  I would have been out of luck either way.   :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on September 27, 2010, 09:18:17 AM
Speaking of Fords, years ago when my family got a new car, we simply sold the old Ford to a parts dealer for a few dollars.  Even though it looked nice/shiny and "ran," we know that car and didn't want the guilt of selling to an actual person; who knows what could have happened?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: still in va on September 27, 2010, 09:35:59 AM
Speaking of Fords, years ago when my family got a new car, we simply sold the old Ford to a parts dealer for a few dollars.  Even though it looked nice/shiny and "ran," we know that car and didn't want the guilt of selling to an actual person; who knows what could have happened?

rose red, i completely understand how you felt.  when we replaced the Pontiac van, we donated it to our local fire depart for training purposes. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: magicdomino on September 27, 2010, 09:38:44 AM
That's odd. We always buy Fords because they are such sturdy, dependable cars, good in Alaska's winter conditions, and the local dealer is excellent.  Plus their roadside assistance and repair programs are top notch.


My grampa always had Fords and I'm on my second one ('93 Escort and now an '02 Focus) Never had any problems. Well, my fuel pump crapped out last year, but I think that was partly my fault.  But I have had of other people having problems, so I don't blame anyone for not wanting them.

I always thought it stood for First On Race Day though...  ;D

I'm on my second Ranger pick-up.  The first one was 11 years old when I traded it in.  It helps that I found a reasonably honest Ford dealership, though, as the one closest to me is like walking into a shark tank.  It's a shame, because it is within walking distance of my house and would be very handy for service.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on September 27, 2010, 09:54:02 AM
One of my first cars was a Ford.  It was a beater.  It kept going, and going, and going, but everything on it broke.  Everything that wasn't essential for operation, that is.  I had an old Camry and an old Corolla that did the same thing.  My Camry (1985--and this was late '90s when I had it) had a broken mirror, a mostly-broken heater fan (it worked only on HI), no AC, a leaky sun roof, no stereo, an exhaust manifold that was rusted almost all the way out, and more.  It was barely street legal.  And it just kept going.  My parents finally junked it when the bottom fell out.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Ondine on September 27, 2010, 11:08:19 AM
I will not set foot in a particular large chain bookstore.

The three of us,Sio,Partner and Son(then 8) would frequent this bookstore at least once a week, but usually twice and would always buy books AND drinks. We would sit in their cafe reading our books and drinking our refreshments until we were ready to leave.

This particular night, we go in same as usual and immediately split up. I head to the cafe to purchase our drinks, Son heads to whatever section to pick his book, and Partner goes to his section to pick his book. Our drinks barely come out, when Son is being escorted to the cafe by an employee. Before she even reaches the cafe, she shouts to me "Is this your son?" I say "Yeah, did he do something wrong?". I knew he hadn't because he has never been that kind of kid. She says "No, but we do not allow kids without their parents." I said Ok. We took our drinks and left.

We have since become loyal patrons of Other Chain Bookstore. We will not shop anywhere my son is not treated like the paying customer that he is.

I'm going to go out on a bit of a limb for this one, and I hope you don't mind. :)

I can understand the bookstore's policy of not having kids in there without their parents - only because I've seen it done one too many times in other retail situations. I agree your son should have been treated like a customer; however, you would not believe how many times parents drop their children off at a bookstore, toy department, etc. (I worked in a petstore for a little while) and leave their children there while they shop in a different department or a different store.  When I worked at a pet store, parents thought we were a petting zoo or something and let their kids hold any animal they wanted - regardless of how many associates we had working that night.

On a scarier note, if a parent leaves their child unattended in a store and that child leaves or something and the parent comes back, that store is now required to call the police, lock the doors, etc because the child went missing in their store.

It's a sad situation because your son was actually purchasing a book, but at the same time, due to what I've related above, the stores have policies like this in place because parents have left their children unattended. It sucks for everyone who follows the rules, but I can understand that a business does not want to be held accountable for a lost child due to parental negligence.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kitty-cat on September 27, 2010, 11:09:55 AM
Oh, I will never buy a Ford, but I'm currently driving one- not gonna turn down a free car!

Of course, my poor car was abused before I got it (nothing but gas was put in it for 3 years; according to my SD, the oil was disgusting, no change for 3 years!)

It runs okay, but I prefer Hondas.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on September 27, 2010, 11:24:28 AM
See, I'd buy a Ford in a heartbeat, but I will *never* buy another Chevy after the Cavalier goes.  My parents had so many little snippety problems with the darned thing, despite buying it brand new.  You can't turn the air over to circulate from outside -- it literally breaks the wire when you turn the knob that far and you have to spend about $200 to get it replaced.  They had to have the seatbelts replaced soon after buying it.

My Escort, though?  I ran that thing into the ground -- I was well over 111K miles when I totalled it.  Most maintenance it needed?  A replaced head gasket about six months before I wrecked it.  I had had to replace the spark plugs and batteries around 100K miles, but that's normal.  Still had the original transmission and clutch (five-speed).  I bought a Ranger to replace it; the A/C didn't work, but I didn't realize that when I bought it.  My brother drives it now; I might find out what it's going to cost to fix the A/C and contribute to that fund for Christmas.

I do love my Honda Civic, though.  Which reminds me that it's due for an oil change and the electric battery is due for an upgrade (free!)...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Fleur-de-Lis on September 27, 2010, 11:27:16 AM
Dodge.  I will give away a Dodge before I will own one.  Three of them lost axles.  The last one was the worst - it was a new enough car to still be under warranty. 

Axle breaks. 
Car falls on wheels.
Wheels are not covered by insurance.

The dealership charged my ex for replacing the tires - but the tires would have been fine if the *car* hadn't fallen on them - and the car wouldn't have fallen on them if the axle hadn't broken. 

I will never own another Dodge. 

Emma
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LeeLee88 on September 27, 2010, 11:29:30 AM
First one: The County Market grocery store near my parents' place.  I've gotten food poisoning from them twice (when I was little) because they'd put new "sell by" stickers over the expired ones on their seafood and meat.  They also have very nasty cashiers and deli workers.  My older brother, God bless him, tried to work in the deli in there, but just couldn't take the negativity anymore after a couple months.  And he's pretty darn stoic!  The owners are nasty and very deeply bigoted as well, and make no bones about treating minorities poorly.  And they wonder why they have almost no customer base?  

Second one: a girly-doctor's office that has the most incompetant staff I've ever encountered... EVER.  They told me I had to call to the other office to get my records transferred, and it had to be me calling for the transfer, not my new dr's office.  So I do that a week before my appointment with my new doctor, and when I come in for my appointment, I found out that they had 1) scheduled me for the wrong Thursday (I thought I had been very clear on the phone, but hey, it happens) and 2) they never got the file from the other office, but no worries, they could just call and get my file transferred right now.  So then why did I have to call in the first place?  They don't know who told me that, but it's not true.  Ugh.

So I show up for my real appointment, and the woman at the desk cannot pronounce my name to save her life, which is fine, I don't care.  However, whenever I try to tell her how to spell it, she keeps interrupting me with what she thinks will come next in the spelling.  I finally tell her to please stop interrupting me, and I finish spelling my name.  Which, after seeing the chart, I realized she'd still spelled it abysmally wrong.  I fixed it myself  :-\.

Then I see my doctor, and I'm explaining to her why I'm there (there was a specific issue), and she gets done with the "inspection", and tells me she saw something, and they're going to send me in for an ultrasound and other tests and so on.  I ask the dr. what "it" is, or what she thinks it is, and she... laughs and shrugs.  LAUGHS AND SHRUGS.  I was in there because there was something very wrong that unfortunately had symptoms that were like those associated with cervical cancer, and this idiot just laughs and shrugs as I get deeper into panic.  So I look at her like she's insane, and say, "What do you think it is?!"  And she just laughs and shrugs again.  AGAIN!  I keep asking, and she refuses to answer, but she does write me a prescription for an antibiotic as she ushers me into the waiting room.  She refuses to tell me what the h*** the antibiotic is for, and when I try to ask the nurse at check-out, she says she doesn't know.  Great.

There was even more that happened with that dr.'s office after that visit, but they definitely have a clue as to why I won't be visiting them anymore after this fiasco.  


Oh shoot, sorry, one more!  I had to get a prescription filled at the CVS by my house, and when I went in there, I already had my name written down so that the pharmacist wouldn't have to struggle with the spelling.  Now, my last name is Mexican, but I am not Mexican.  So I hand my scrip and my piece of paper with my name very clearly printed on it to the pharmacist.  She asks where my last name is from, and I say, "it's Mexican".  She asked me what my first name was, and I say, "LeeLee".  However, when I pick up my prescription, I see that she typed my name in as... wait for it... MARIA.  I just stood there and told her my name is LeeLee, and she put in friggin' "Maria"!  I was confused and said, "I think you gave me the wrong prescription, this isn't my name."  She looks at it, points to the name on the tag, and says, "No it's right, see?  "Maria {Last name}."  I say, "No, my name's LeeLee."  Her, "Ooohhh... that's your actual name?"  She apparently was under the impression that I was calling myself "LeeLee" in order to fit in, and that since my last name is Mexican, then my real name is "Maria".  Her manager and I had a nice, long chat about that incident.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Ondine on September 27, 2010, 11:46:12 AM
A type of electronics store in Canada.

I love watching television shows on dvd. I found out that one of my favourite shows, Beyond Belief: Fact or Fiction was being released to dvd in August 2007. I usually didn't shop at this electronics store, because it was really out of my way, and I take the bus; however, I had received a gift card the previous Christmas, and wanted to use it up.

Prior to heading to the store, I had called the store and asked if they would be getting the dvd in. The sales associate told me "Yeah probably" (My first mistake - always see if they can check in the computer if that's possible). So I boarded the bus, got all the way down to the store and couldn't find the dvd. I asked an associate if they had received the dvd, and he asked if I'd looked in the dvd selection. I said yes  he then said "Then we don't have it."  No offer to look in the computer or order the dvd in.   I haven't been back in that store in awhile.

* I did work in an electronics department of a department store, and it was not possible to see if we had certain dvds in stock, and we also couldn't special order. However, this store had the computers to look up items, and they can special order.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on September 27, 2010, 11:54:20 AM
Oh shoot, sorry, one more!  I had to get a prescription filled at the CVS by my house, and when I went in there, I already had my name written down so that the pharmacist wouldn't have to struggle with the spelling.  Now, my last name is Mexican, but I am not Mexican.  So I hand my scrip and my piece of paper with my name very clearly printed on it to the pharmacist.  She asks where my last name is from, and I say, "it's Mexican".  She asked me what my first name was, and I say, "LeeLee".  However, when I pick up my prescription, I see that she typed my name in as... wait for it... MARIA.  I just stood there and told her my name is LeeLee, and she put in friggin' "Maria"!  I was confused and said, "I think you gave me the wrong prescription, this isn't my name."  She looks at it, points to the name on the tag, and says, "No it's right, see?  "Maria {Last name}."  I say, "No, my name's LeeLee."  Her, "Ooohhh... that's your actual name?"  She apparently was under the impression that I was calling myself "LeeLee" in order to fit in, and that since my last name is Mexican, then my real name is "Maria".  Her manager and I had a nice, long chat about that incident.  

BG- I am a native Spanish speaker with a Catalan surname coming from a predominantly Spanish speaking region, but my first name is German and I was 100% fluent in English but had a Spanish accent. My middle name is Marie but I do not use it.

Once a fellow member in an organization I belonged to in college called me "Maria" instead of my real name. I corrected her and did not think much about it- after all, Maria is one of the world's most common female given names.

She called me "Maria" a second time! I very sternly told her "Don't call me Maria. That is NOT my name. It is NOT the first time you call me that. Therefore you are stereotyping".

She never called me Maria again. She may not have been the most pleasant person in the planet- but nobody else has called me Maria twice. Once perhaps, as well as other names once, but never one name twice and with possible pigeonholing connotations.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LeeLee88 on September 27, 2010, 01:17:27 PM
Oh shoot, sorry, one more!  I had to get a prescription filled at the CVS by my house, and when I went in there, I already had my name written down so that the pharmacist wouldn't have to struggle with the spelling.  Now, my last name is Mexican, but I am not Mexican.  So I hand my scrip and my piece of paper with my name very clearly printed on it to the pharmacist.  She asks where my last name is from, and I say, "it's Mexican".  She asked me what my first name was, and I say, "LeeLee".  However, when I pick up my prescription, I see that she typed my name in as... wait for it... MARIA.  I just stood there and told her my name is LeeLee, and she put in friggin' "Maria"!  I was confused and said, "I think you gave me the wrong prescription, this isn't my name."  She looks at it, points to the name on the tag, and says, "No it's right, see?  "Maria {Last name}."  I say, "No, my name's LeeLee."  Her, "Ooohhh... that's your actual name?"  She apparently was under the impression that I was calling myself "LeeLee" in order to fit in, and that since my last name is Mexican, then my real name is "Maria".  Her manager and I had a nice, long chat about that incident.  

BG- I am a native Spanish speaker with a Catalan surname coming from a predominantly Spanish speaking region, but my first name is German and I was 100% fluent in English but had a Spanish accent. My middle name is Marie but I do not use it.

Once a fellow member in an organization I belonged to in college called me "Maria" instead of my real name. I corrected her and did not think much about it- after all, Maria is one of the world's most common female given names.

She called me "Maria" a second time! I very sternly told her "Don't call me Maria. That is NOT my name. It is NOT the first time you call me that. Therefore you are stereotyping".

She never called me Maria again. She may not have been the most pleasant person in the planet- but nobody else has called me Maria twice. Once perhaps, as well as other names once, but never one name twice and with possible pigeonholing connotations.

I told my husband (who is Mexican; born and raised) that it could've only been more ridiculous if she had typed in "Consuela" or "Juanita"  ::)  :P.  Hardy har har.  The part about her assuming that my actual name was just a "cover" was what had me both infuriated and deeply confused.  I mean... why?  The pharmacy seems to know that I never want to deal with her again though, as when I go in there, she just moves to the back and another pharmacist comes up. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: tiff019 on September 27, 2010, 01:24:10 PM

Well according to one bra site -- I don't have ANY cup size

measure around band = 41 add 5 inches for band size (? ? ? ) = 46
measure around the "girls" = 45
now the chart that is on that site says that PLUS one inch difference between band size and chest size is an A cup

what do you do when you get negtive numbers?

BTW I sort of wear a 40ish B/C cup depends on the bra

I have the opposite problem!! According to most bra sites I've looked at I should be a D+ cup, and looking at me I'm DEFINITELY not (I'm a large B right now, but at my normal weight am a small B) However I have very broad shoulders and a very 'V' shaped back, so its just my ribs extending out that make my 'cup' measurement so much larger, not the girls themselves. I can hardly ever find a bra that fits properly :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Lady Snowdon on September 27, 2010, 01:28:39 PM
I will never go to a particular PearleVision by my house again!  
I made an appointment to go in and see their optometrist last July.  I needed a prescription for new glasses (my old glasses were something like 7 years old, Rx way out of date) and new contacts, so I knew it was going to be expensive.  I get there, and there was a bit of trouble pulling up my insurance, but it all seemed to be resolved, and things went pretty well.  They did a $45 test (not covered by insurance) without asking me, but the reasoning behind the test seemed sound, so I was tolerant about it.  Then came time for glasses!  The guy at the counter informed me that they were having a sale, buy one pair get one free, and that my insurance would pay for the cost!  I would still have to pay for my contacts of course, but just paying for contacts was a great deal.

I picked out two frames, my contacts, etc and went to the counter to pay.  First, I learned that their advertising gimmick of "we always tell you exactly what you'll pay" isn't exactly correct.  You learn what the price will be without taxes, fees or surcharges (or at least, that's what they did at this place).  So my price jumped by quite a bit, and I swallowed kind of hard.  Then, they couldn't get my insurance to pull up, and told me "Well, you pay for everything now, and then call us tomorrow, we'll run the insurance and refund you the difference".  I paid, because I needed the glasses and contacts, and left.  On Monday, I called them to ask them to run my insurance and was told "Our insurance information doesn't work on Sunday, and when you agreed to pay for everything, you also agreed that any information we gave you about your insurance might have been incorrect".  :o  Say WHAT?  

After two weeks of calls to them, to my insurance company and to anyone else who might listen, I was told that my insurance wouldn't cover the glasses because I'd already paid for them and they can't reimburse me.  The payment can only go to the provider, and PearleVision refused to reimburse me, stating it wasn't their problem.  

I need more contacts, and my Rx has expired, but I'm afraid to go to an optometrist now, because I don't want to deal with carp like this!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: EddiesMom on September 27, 2010, 01:44:35 PM
Whylie Eye Care---

Years ago, my local eye doctor's office was purchased by Whylie Eye Care.  He continued to perform exams. 

At the time, I had an even odder prescription than I have now, which called for prism, tint, and lined trifocals in addition to correction.  I mentioned to my doctor that I was having issues with oncoming vehicles at night, and he recommended AR coating.  All well and good.  I ordered my glasses, paid for them, and picked them up a week later.  Things just didn't look right.  The fitter suggested I needed to give them a few days to adjust to the new lenses.  Fine.  This was a Friday.  Things continued to look odd through the weekend, and there was no glare reduction at night.  Monday, I drove to work and noticed that I couldn't read the road signs.  Not good.  In addition, I had the beginnings of a migraine. 

Went to a Whylie office near my work and asked them to check the prescription to ensure it was correct.  I had the reciept for the glasses and a copy of my scrip.  The fitter came back and told me that not only was the prescription not correct, there was no AR coating, which I had paid for.  By this time the migraine was screaming.  I had to leave work early and was able to get home with a pair of my old glasses.  Called my office here and appraised them of the problems.  They were appalled.  Turns out my lenses had not been checked to insure the prescription was correct before they were dispensed to me.  Why not?  Because the Whylie head office had told the local office their lab did not make errors, so checking lenses prior to dispensing was no longer necessary.

I was seriously annoyed, and called Whylie's head office, which told me their lab didn't make mistakes.  I replied that they did, and suggested they call both offices to confirm my story.  They refused.  Local office had my lenses remade--correctly this time.  Whylie finally admitted their error, but failed to apologize. 

These eyes will never be Whylie eyes again.   
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Pinky830 on September 27, 2010, 07:53:03 PM
I told my husband (who is Mexican; born and raised) that it could've only been more ridiculous if she had typed in "Consuela" or "Juanita"  ::)  :P.  Hardy har har.  The part about her assuming that my actual name was just a "cover" was what had me both infuriated and deeply confused.  I mean... why?  The pharmacy seems to know that I never want to deal with her again though, as when I go in there, she just moves to the back and another pharmacist comes up. 

I had an unpleasant, to the point of traumatic, incident with a verbally abusive client awhile back. My assistant happens to be Hispanic and g*a*y, and when he tried to reason with her she snapped, "Whatever, Manuel, at least I know what s*ex I am." He had no idea why she called him Manuel (he's Puerto Rican, not Mexican) and I had a hard time trying to explain it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on September 27, 2010, 08:35:55 PM
I told my husband (who is Mexican; born and raised) that it could've only been more ridiculous if she had typed in "Consuela" or "Juanita"  ::)  :P.  Hardy har har.  The part about her assuming that my actual name was just a "cover" was what had me both infuriated and deeply confused.  I mean... why?  The pharmacy seems to know that I never want to deal with her again though, as when I go in there, she just moves to the back and another pharmacist comes up. 

I had an unpleasant, to the point of traumatic, incident with a verbally abusive client awhile back. My assistant happens to be Hispanic and g*a*y, and when he tried to reason with her she snapped, "Whatever, Manuel, at least I know what s*ex I am." He had no idea why she called him Manuel (he's Puerto Rican, not Mexican) and I had a hard time trying to explain it.

Manuel is actually most common in Portuguese speaking countries, although not uncommon in Spanish speaking ones- just not as popular as in Portuguese ones.

Someone bashing Hispanic people is likelier to go for calling a man "Jose".

I wonder if this may be due to the rather recent show Handy Manny- that is the only possibility I can come up with.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Carnation on September 27, 2010, 09:45:17 PM


you would not believe how many times parents drop their children off at a bookstore, toy department, etc. (I worked in a petstore for a little while) and leave their children there while they shop in a different department or a different store. 


This is what happened in the case of Adam Walsh. :'(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Carnation on September 27, 2010, 09:57:12 PM
We went to a fast food place the other day.   I ordered a salad and a small hamburger with extra mustard and extra pickles.

Strike one:  It contained neither, despite it being printed on the ticket.

Strike two:  When I brought it back, the cashier told the cook "extra onions and mustard", because you know "onions" and "pickles" sound so much alike.

Strike three:  I noticed the guy cooking my hamburger was wearing ear buds and was constantly touching them with his gloved hands.   It was like a compulsion for him to touch them.

I started to complain to the cashier, "He's touching his headphones and cooking."   I kept repeating it and nobody seemed to care.  Finally, I asked for my money back, all 95 cents of it.

When this was not forthcoming, I said "Just keep it" and went back to eat my salad, which was hopefully was prepared by someone else.

So I was eating my salad, the manager came to give me my money and said the employee was not supposed to be wearing ear buds.  She said he wasn't supposed to be wearing them.  I refrained from asking why he was.

I mean, I could see them 20 feet away.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MommyPenguin on September 27, 2010, 11:18:18 PM
I didn't particularly like the doctor who delivered my first daughter, so when I was pregnant with the second daughter, I tried a new OB.  Every visit (I went several times), the wait was 1 1/2 hours or so.  They'd leave you waiting in the waiting room for an hour, bring you back and weigh you, put you in a waiting room, and you'd wait there another half hour or so.  Sometimes you'd even wait for a while between the waiting room and being weighed.

Also, the waiting room TV was always blaring talk shows of the sort where people come in and get the results of paternity tests and knock over chairs and yell and jump on each other.  Loudly.  I couldn't concentrate on my book, and I always felt like I needed to bleach my brain after that.  There weren't enough chairs, so I often had to sit within 2 feet of the TV if I wanted a chair (and there was no standing room).  The doctor was so-so, I guess, nothing remarkable, but her office was just so unpleasant that I never wanted to go there again.

On the plus side, I then tried a different doctor, and I think she may be the best OB/GYN in the country.  Okay, maybe that's an exaggeration, but she's just awesome.  If anybody needs a recommendation in the Annapolis area, let me know!  I wouldn't have found her if that first doctor I tried was more pleasant to visit, so at least she was helpful in that regard!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rockie on October 04, 2010, 10:19:11 PM
Before a three month trip abroad, my mom took me to the hairstylist she goes to for a hair cut. She'd been going to him for quite a while, so I figured he must be good. I asked for a shampoo and a trim. Simple, right? Apparently not for him, because he started to put this thick heavy goop all over my hair. I asked what it was, and the only answer he would give was, "Oh, it'll make your hair beautiful!" It turned out to be for straightening, and I already have pin straight hair. Both my mom and I said that that wasn't what I asked for, but he refused to listen and insisted my hair was "a little curly". The bill ended up being over $100. I'll grant that my hair did turn out nicely at the end, but way to not listen and then make me pay for the privilege. I don't want him touching my hair again for fear he might try something like that again, but Mom still goes to him. :-\
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mbbored on October 04, 2010, 10:35:31 PM
The problem with VS is that they don't really fit or size you properly for bras.  I was very surprised and amazed what my size really was when I went for a professional bra fitting at Nordstroms.  They are pricey, but very worth it.  The fitting lady spent a lot of time with me and educated on how the bra should fit and how to put it on.  I learned a lot.  Nordstrom also carries the odd sizes, cup and band.  

VS does not get my business anymore because they don't carry the odd sizes and because I'm just not that nuts about their products.  One time I bought a bra there and realized that it wasn't going to work for me.  With this bra came "the free gift" *using Rita Rudner's voice*.  It was a tube of lip stick which I tried on at home, so it had been used.  When I went to return the bra, they asked for the lipstick back as well.  I thought it was odd since I had already used it and I didn't think to bring it with me.  I guess they were trying to prevent people from getting "the free gift" for free if they returned the product it came "free" with.  I can understand it, but I had a legitimate reason to return the bra.  I hated the bra and told them why it didn't work (my bosoms kept popping out when I bent over).  I was told it wasn't possible for it to happen.  Anyway, I could only get store credit which I used to get a different style bra later on.  I don't shop there anymore.  Especially since I found out they sized me wrong after I went to Nordstrom to get fitted properly.  

My problem with VS is they treated me like a freak for my size.  I popped in, asked if they had anything in my size, and the sales girl was horrified and told me they would never carry anything in THAT size.  Interestingly enough, they do have my size online, but I'll stick with Nordstrom's from now on.  And for what it' worth, my size isn't that weird.  I have a small rib cage and a large cup size.  But apparently if you are petite, you are not allowed to also be busty.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hillia on October 04, 2010, 11:22:15 PM
Two doctors:

One was a doctor my ex went to; I came along for the ride.  I can't even remember why we were there, so it wasn't anything major; could have even been a work physical or similar.  We get in the exam room, the medical assistant gives ex the plastic specimen cup.  He fills it in the restroom and gives it back to her.  She does a urine dipstick test, then *empties the container down the sink and rinses it* before carefully placing it on a paper towel to dry. 

Second was a doctor I was seeing for the first time, also for a physical and well woman exam.  The nurse takes me back to the exam room and tells me to undress completely, then takes out a paper gown and cuts it off the bottom half of it, so instead of a paper gown I have a paper blouse.  It's easier for the doctor, you know.  She didn't offer me a sheet or anything to cover my lower half with.

Both got reported to my insurance company.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MrsJWine on October 04, 2010, 11:39:33 PM
Second was a doctor I was seeing for the first time, also for a physical and well woman exam.  The nurse takes me back to the exam room and tells me to undress completely, then takes out a paper gown and cuts it off the bottom half of it, so instead of a paper gown I have a paper blouse.  It's easier for the doctor, you know.  She didn't offer me a sheet or anything to cover my lower half with.

Ooooh, wow.  I knew I liked the practice I go to when I got to the exam room and they gave me a nice cotton sheet.  And they only ask you to undress from the waist down (unless you're getting a mammogram or some such, I assume).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on October 04, 2010, 11:51:21 PM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

I had my ears pierced three or four times at mall places.  The first time they weren't even.  After I let them close the second time one of the posts bent in the process which I didn't realize until they were sort of healed.  They never did heal fully and the third time was for a second set of holes.  I let them all close up and went to and established tattooo and piecing place and watched the lady take everything out of the autoclave. She was extremely professional, it was almost like being in a clinic. I will never do a mall place again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MizB on October 05, 2010, 12:34:58 AM
Forever 21. They don't disclose their return policy.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Animala on October 05, 2010, 01:15:14 AM
I refuse to go to our local Wendy's despite the fact that they are one of the few fast food restaurants I can eat at.

You need to know that I don't squick.  I've worked with children, done housekeeping and cleaned out foreclosed houses.  The only thing that has come close is the liquefied possum.  (OK and nasty toenails and wet dead bodies.)

I placed my order, paid at the first window and the pulled to the second window and the lady there has an eye infection.  A horrifically swollen, oozing eye infection and she's handling my food.  I was so shocked I was speechless.  I took the bag of food and immediately threw it away.  I wish I had called the health department.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on October 05, 2010, 01:34:16 AM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!

Anyway, I have a doctor suck. Were he the last neurologist on Earth, I would not go to him.

Ok, some background. I've been having constant headaches every day since I was around 11 or 12. And by constant, I mean all day, every day.  :o I am NOT exaggerating. The severity/intensity varies greatly, and this enables me to function like a normal human being. But I am serious. It has been like that now for over ten years.

Anyway. My parents were trying to help me. I got braces and discovered I had TMJ, and discovered I had myopia and astigmatism. Ok, so that helped some of the pain. But they ended up taking me to a neurologist.

He was ok at first. Did some neurological tests and decided to try a muscle relaxant medication on me [Elavil]. Well...it didn't work.

From then on out, he acted like I was making all of it up.  :o >:( Because you know, I as a 16-year-old really wanted to make that up, have to take probably TEN different meds at various times, and cost my parents TONS of money. What the...**censored-ness** :P

The kicker was after he got an MRI of my head done. Well, the MRI [supposedly] showed nothing wrong like a brain tumor or an aneurysm or whatever [still doesn't rule out everything, but ok]. And he basically told me to my face that I was faking. :o  :'(

I think I went through one more round of medication and then I REFUSED to go back there. No. I'd rather suffer.

And so I have to this day. Although now my bf thinks my headaches might be at least partially caused by pressure in my head and perhaps not enough cerebrospinal fluid around my brain. I don't know if that's right or not, but it would make sense...I just need to find a different neurologist to check it out. :P
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on October 05, 2010, 07:01:10 AM
Dodge.  I will give away a Dodge before I will own one.  Three of them lost axles.  The last one was the worst - it was a new enough car to still be under warranty. 

Axle breaks. 
Car falls on wheels.
Wheels are not covered by insurance.

The dealership charged my ex for replacing the tires - but the tires would have been fine if the *car* hadn't fallen on them - and the car wouldn't have fallen on them if the axle hadn't broken. 

I will never own another Dodge. 

Emma

DF is also anti-Dodge..says that they tend to have transmission issues, amongst other problems.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on October 05, 2010, 07:09:21 AM
Yeah, I can't think of any truly outrageous Applebee's moments -- but like any chain, they're bound to have good and bad locations.  I was just in there the other night to order a salad to go; the bartender was great about taking my order, and the kitchen had it out to me in less than ten minutes (and it was pretty tasty when I ate it, although in retrospect I wish I'd realized that I was going to pass Ruby Tuesdays; I like their salads better).

I'll never take my future kids to get their ears pierced at a mall store.  Even after working in one.  I got mine done when I was sixteen, and it did not go well.  The girl doing the piercing didn't have gloves that fit; they were way too big.  So, inevitably, the glove got caught between the post and the back, which locked down.  She hauled on it and couldn't get it out; she was just going to cut it down and leave the glove piece on there, which would NOT have facilitated healing.  Eventually I think my mom got the back undone and got the glove out, but it hurt like a mothertrucker.

All future piercings will be done at a licensed and reputable piercing shop.

I had my ears pierced three or four times at mall places.  The first time they weren't even.  After I let them close the second time one of the posts bent in the process which I didn't realize until they were sort of healed.  They never did heal fully and the third time was for a second set of holes.  I let them all close up and went to and established tattooo and piecing place and watched the lady take everything out of the autoclave. She was extremely professional, it was almost like being in a clinic. I will never do a mall place again.

A friend of mine had her ears pierced at a mall place. One of the holes got massively infected..swollen, oozing, hot to the touch. She took the stud out, and there was a hair wrapped around the post of the earring.

It was a long blonde hair. My friend had short brown hair.

Ever since then, I have vowed not to go to mall places.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on October 05, 2010, 07:12:33 AM
comment deleted by poster.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on October 05, 2010, 08:59:12 AM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!


Well...you'd think it would be visually obvious.

My mother used to have a business making team swimsuits and team gymnastics leotard. She also made custom-fit swimsuits for teenagers and adults who had just that type of problem and couldn't get a well-fitting swimsuit otherwise.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elphaba on October 05, 2010, 09:58:46 AM
First One:

The Wendy's right down the street from our house. It's the closest fast food place, and though I don't go there often, there are times where I just need something quick, close and with a Frosty. However, this Wendy's is the worst. My preferred burger has NO cheese, but has bacon. You see, most burgers that come with bacon also come with cheese so this becomes an issue. I've tried various ways of ordering this at many different restaurants to get the desired results and can usually find a way to get the point across. Not at this Wendy's.

I've tried every combination I can think of - yes, even ordering a burger that does not actually come with cheese and adding bacon for an additional charge but somehow the people that work there think bacon MUST come with cheese. I've gotten burgers with bacon, cheese, but no lettuce and tomato, burgers with extra cheese, a double burger, cheese, no bacon and any other combination of "no" for some ingredients, "extra" for others but ALWAYS with cheese. Even after I've returned my order (after pulling past the window to double check) inside, I've STILL gotten cheese on a return order but they took of the bacon!!


I'll post the second one in a minute, it's a doozy and probably needs it's own post...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on October 05, 2010, 10:07:04 AM
I've got a Wendy's story.  This one was brand new built.  The first and only time I ordered, the food was stale.  The baked potato had that transparant look.

If the food was such poor quality when it just opened, there's no way I would ever go back and I haven't.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: HermioneGranger on October 05, 2010, 10:09:44 AM
There was a Wendy's by me that closed, and it was rumored to have been shut down by the Health Department.  I once worked with someone that found a roach in their baked potato.   :-X
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Everlee on October 05, 2010, 10:26:32 AM

I've tried every combination I can think of - yes, even ordering a burger that does not actually come with cheese and adding bacon for an additional charge but somehow the people that work there think bacon MUST come with cheese. I've gotten burgers with bacon, cheese, but no lettuce and tomato, burgers with extra cheese, a double burger, cheese, no bacon and any other combination of "no" for some ingredients, "extra" for others but ALWAYS with cheese. Even after I've returned my order (after pulling past the window to double check) inside, I've STILL gotten cheese on a return order but they took of the bacon!!


My poor dad has this same problem at McDonald's.  He HATES cheese on his burgers (it will honestly make him gag), but for some reason they refuse to give him one without.  He'll ask for a Quarter Pounder hamburger with no cheese add bacon and they charge him for a Quarter Pounder Cheeseburger, but then put no cheese with bacon on the ticket.
That's just wrong right at the start. I worked there for 3 years and there's a QPH button on the computers that's cheaper than the QPC.
Then his burger has cheese and no bacon.  So he paid extra for cheese, extra for bacon and got a sandwich he didn't want.  He's such a sweetheart though he never goes back and complains.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on October 05, 2010, 10:31:47 AM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!

Jumping in here. After reading this thread, I went to Intimacy last weekend. O. m. g. It was amazing! I had been wearing a 36D. I now wear a 32E, and it is the greatest feeling! Everything is supported, everything is comfortable, and their guarantees are amazing! The bras are expensive, but comparable. See, VS charges about $49.50 per bra, and their bras are only intended to last about six months. Intimacy bras are $88-119 per bra, but they are guaranteed for two years as long as you handwash them and change appropriately. They even take your bra, adjust the elastic and put in new hooks as needed to last the full two years!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Wulfie on October 05, 2010, 10:39:05 AM
I will never go to the Burger King by my house ever. Even after they built a whole new building.

I was badly in need of a restroom so I stopped at the Burger King by my house, ordered a burger and went into the bathroom. There were two stalls. No doors on one of them which had the toilet removed so there was just this huge gaping hole full of raw sewage. It was all over the floor as well not just in the stall either! I left and looked at the door thinking maybe I missed the sign that it was out of order. Nope, no sign!  What grossed me out the most was that I know that is the only place for the staff to be going and where were they washing their hands. I lost all interest in needing to go in there and for the lunch I had ordered. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Jules1980 on October 05, 2010, 12:23:32 PM
The problem with VS is that they don't really fit or size you properly for bras.  I was very surprised and amazed what my size really was when I went for a professional bra fitting at Nordstroms.  They are pricey, but very worth it.  The fitting lady spent a lot of time with me and educated on how the bra should fit and how to put it on.  I learned a lot.  Nordstrom also carries the odd sizes, cup and band.  


My problem with VS is they treated me like a freak for my size.  I popped in, asked if they had anything in my size, and the sales girl was horrified and told me they would never carry anything in THAT size.  Interestingly enough, they do have my size online, but I'll stick with Nordstrom's from now on.  And for what it' worth, my size isn't that weird.  I have a small rib cage and a large cup size.  But apparently if you are petite, you are not allowed to also be busty.

You are also not allowed to have large band sizes with small cups.  I'm gonna have to have breast enlargement just to get a comfortable bra, since I don't think I can shrink my rib cage.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ginlyn32 on October 05, 2010, 12:50:41 PM
I will never go to the Burger King by my house ever. Even after they built a whole new building.

I was badly in need of a restroom so I stopped at the Burger King by my house, ordered a burger and went into the bathroom. There were two stalls. No doors on one of them which had the toilet removed so there was just this huge gaping hole full of raw sewage. It was all over the floor as well not just in the stall either! I left and looked at the door thinking maybe I missed the sign that it was out of order. Nope, no sign!  What grossed me out the most was that I know that is the only place for the staff to be going and where were they washing their hands. I lost all interest in needing to go in there and for the lunch I had ordered. 


Please tell me you reported them to your local health department? That would get them shut down!

ginlyn
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Wulfie on October 05, 2010, 01:08:27 PM
I will never go to the Burger King by my house ever. Even after they built a whole new building.

I was badly in need of a restroom so I stopped at the Burger King by my house, ordered a burger and went into the bathroom. There were two stalls. No doors on one of them which had the toilet removed so there was just this huge gaping hole full of raw sewage. It was all over the floor as well not just in the stall either! I left and looked at the door thinking maybe I missed the sign that it was out of order. Nope, no sign!  What grossed me out the most was that I know that is the only place for the staff to be going and where were they washing their hands. I lost all interest in needing to go in there and for the lunch I had ordered. 


Please tell me you reported them to your local health department? That would get them shut down!

ginlyn
Sadly, I didn’t. I was so grossed out that I didn’t even want to think about the place. It did shut down about a year later and they built a new building across the parking lot. Never have been in there so I do not know if it is any better.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: greenleafmountain on October 05, 2010, 01:18:08 PM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!

Jumping in here. After reading this thread, I went to Intimacy last weekend. O. m. g. It was amazing! I had been wearing a 36D. I now wear a 32E, and it is the greatest feeling! Everything is supported, everything is comfortable, and their guarantees are amazing! The bras are expensive, but comparable. See, VS charges about $49.50 per bra, and their bras are only intended to last about six months. Intimacy bras are $88-119 per bra, but they are guaranteed for two years as long as you handwash them and change appropriately. They even take your bra, adjust the elastic and put in new hooks as needed to last the full two years!


Yay! ;D Stories like this make me so happy, I think I missed my calling in life.  I should have opened a bra shop!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on October 05, 2010, 02:27:12 PM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!

Jumping in here. After reading this thread, I went to Intimacy last weekend. O. m. g. It was amazing! I had been wearing a 36D. I now wear a 32E, and it is the greatest feeling! Everything is supported, everything is comfortable, and their guarantees are amazing! The bras are expensive, but comparable. See, VS charges about $49.50 per bra, and their bras are only intended to last about six months. Intimacy bras are $88-119 per bra, but they are guaranteed for two years as long as you handwash them and change appropriately. They even take your bra, adjust the elastic and put in new hooks as needed to last the full two years!


Yay! ;D Stories like this make me so happy, I think I missed my calling in life.  I should have opened a bra shop!

I would totally come there!

I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 05, 2010, 02:43:46 PM
I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

I don't think VS has ever carried anything larger then a DD. Why would your friend expect them to be able to fit her?

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on October 05, 2010, 02:46:13 PM
I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

I don't think VS has ever carried anything larger then a DD. Why would your friend expect them to be able to fit her?

Because perhaps she didn't know they didn't carry anything larger than a DD?  I didn't know that until fairly recently.  Besides which, anyone halfway competent in measuring for bra sizes should have simply told her they didn't carry her size, not tried to put her in a bra with a band six inches larger than she actually needed (and it wasn't Rosey's friend, just another random woman in the shop).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on October 05, 2010, 02:54:32 PM

I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

Some people upthread were saying VS doesn't carry any band sizes bigger than 40 or 42, so maybe this varies by location? (I really don't know; I wear a 32B, which is available in almost all of their styles, and I haven't really noticed what other sizes they carry.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 05, 2010, 02:59:02 PM
I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

I don't think VS has ever carried anything larger then a DD. Why would your friend expect them to be able to fit her?

Because perhaps she didn't know they didn't carry anything larger than a DD?  I didn't know that until fairly recently.  Besides which, anyone halfway competent in measuring for bra sizes should have simply told her they didn't carry her size, not tried to put her in a bra with a band six inches larger than she actually needed (and it wasn't Rosey's friend, just another random woman in the shop).

Ahh so it wasn't. . . .

Well VS carries a lot of styles and cuts, I imagine they are willing to try and find something for anyone that comes in. I remember 15 years back and it was either a so-so fit from VS, or a good fit but yucky beige white or black from Bali, or slightly less yucky but 4 times the price from a local store.

I think the market for attractive bras in more sizes has really expanded in the last few years.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: kitty-cat on October 05, 2010, 02:59:25 PM

I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

Some people upthread were saying VS doesn't carry any band sizes bigger than 40 or 42, so maybe this varies by location? (I really don't know; I wear a 32B, which is available in almost all of their styles, and I haven't really noticed what other sizes they carry.)

I was in there SUNDAY and they had nothing above 38. Which sucked for them seeing as how my mom was going to buy me a new3 bra that day....
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sirius on October 05, 2010, 03:01:51 PM
Bra sizes boggle my mind. I take a 38, and I'm not slender, but not giant either. Surely there's a vast proportion of women who couldn't fit in less than that!

No wonder they sell bra extenders. Maybe it's a plot?  >:D

I am 5'8" and size 10/12 US.  I wear a size 36 or 38 band depending on the brand/style.

Bra extenders are kind of a crock.  No, I know they're super useful if you really can't afford to special order that next size up, or if you know you're a temporary size (like if you're pregnant or nursing).  But they throw off the whole construction of the bra.  A 38D is not exactly the same as a 40C with some band length removed.  But I've had salesladies try to convince me that it would be just fine when they didn't have my band size in stock (this is before I figured out that my band size was actually much lower than I thought it was).

I know very few people who are actually within the range of standard sizes sold in stores.  I just can't comprehend why manufacturers haven't clued in yet.  I'm especially peeved about nursing bras.  Everywhere I've gone, they're the exact same size range as regular bras.  It makes no sense.  And I'm not ordering a bra that I can't try on.  Very few that are in my size even fit me.  So unless I ordered 25 bras at once and tried them all on, then sent them back, it'd probably just be a very long, very frustrating process.

I get my bras out of the Just My Size catalog, and I've gone to outlet stores where I could try things on.  That was how I found out I was actually a DDD rather than a DD.  Plus, once a year or so Just My Size has a sale where the Playtex bras like I wear are $13.99.  I always buy some.  They also sell A cup sizes.  However, you're right about trying them on, especially if you're hard to fit.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hushabye on October 05, 2010, 03:15:50 PM
I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

I don't think VS has ever carried anything larger then a DD. Why would your friend expect them to be able to fit her?

Because perhaps she didn't know they didn't carry anything larger than a DD?  I didn't know that until fairly recently.  Besides which, anyone halfway competent in measuring for bra sizes should have simply told her they didn't carry her size, not tried to put her in a bra with a band six inches larger than she actually needed (and it wasn't Rosey's friend, just another random woman in the shop).

Ahh so it wasn't. . . .

Well VS carries a lot of styles and cuts, I imagine they are willing to try and find something for anyone that comes in. I remember 15 years back and it was either a so-so fit from VS, or a good fit but yucky beige white or black from Bali, or slightly less yucky but 4 times the price from a local store.

I think the market for attractive bras in more sizes has really expanded in the last few years.

I give them points for trying, but there comes a point where it's just a bit ridiculous: you're overflowing the cup *and* falling out underneath because the band's too big and the cups are too small.  ;D  Declare defeat and admit that you don't carry a 38K, for goodness sake!

I am all for more places carrying more cute, well-made bras.  Beige and white are fine sometimes, but purple and orange and teal and green are better.  :D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 05, 2010, 03:31:39 PM
I give them points for trying, but there comes a point where it's just a bit ridiculous: you're overflowing the cup *and* falling out underneath because the band's too big and the cups are too small.  ;D  Declare defeat and admit that you don't carry a 38K, for goodness sake!

Oh I agree, but I think a K cup going into VS, would be rather like me wandering into a men's clothing store for a fitted blouse. The product just ain't gonna fit all people  ;D

To contribute a story I will never again eat inside a Garduno's. Good food, but the service, dear lord it's dreadful. I think they depend on people drinking too many margaritas to care.  We'd decided not to eat there again, but were taking my parents out as a thank you for helping us move and my Dad suggested the place.

We sat down at 1:30 in a one third full restaurant, and finally ordered drinks 15 minutes later. Drinks arrived after about 10 minutes, and we ordered. My Dad specifically requested the appetizer to come out before the food. 30 minutes later the food finally arrives. Several plates had clearly been sitting under a heat lamp, and the appetizer, yeah, it's the last thing to come out. Extras napkins have to be requested twice, drinks are refilled only once after 2 requests, the bill took 30 minutes even though we asked for it as soon as the food arrived. Never a sorry, never an indication the server cared.

That is one of only two occasions where I left no tip.

I wrote an e-mail in. Said how dis sappointed I was, and that the service has been getting progressively worse each time. Got a response back that said they'd be happy to give me a 50% discount for the next visit. All I had to do was tell the manager on staff. Yeah, after telling you about your crappy service, you want me to go claim a credit with a manager that let the crappy service happen in the first place? That'll be a fun evening!

We still get carry out on occasion. But we never dine there.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on October 05, 2010, 03:35:48 PM
Can discussions about bras get started on a spin off thread?   :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Red1979 on October 05, 2010, 03:45:07 PM
I'm a pretty skinny girl, but I have boobs out to here. Really small band size and DD does not make for fun bra shopping and no one seems to understand that yes, it IS possible to have a small band size plus large cup size. Is it really that hard to get?!

Jumping in here. After reading this thread, I went to Intimacy last weekend. O. m. g. It was amazing! I had been wearing a 36D. I now wear a 32E, and it is the greatest feeling! Everything is supported, everything is comfortable, and their guarantees are amazing! The bras are expensive, but comparable. See, VS charges about $49.50 per bra, and their bras are only intended to last about six months. Intimacy bras are $88-119 per bra, but they are guaranteed for two years as long as you handwash them and change appropriately. They even take your bra, adjust the elastic and put in new hooks as needed to last the full two years!


Some intimacy bras are cheaper.  My everyday style is about $59 dollars and I'm a 34E.  They have a huge variety of brands so the costs can vary a lot.  I can't tell you how much I love their stores--I'll never go anywhere else for bras.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on October 05, 2010, 03:45:53 PM
@gynlyn: That link said in the other uses for the medication that it could be used to try and prevent migraine headaches...I think that's where they were coming from [although why my general doc called it a muscle relaxant, I don't know...then again, he's the same doctor who's been incompetent every time I went there, no wonder I don't go there anymore :P ].

Intimacy sounds awesome! :o
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: drebay on October 05, 2010, 03:51:24 PM

I've tried every combination I can think of - yes, even ordering a burger that does not actually come with cheese and adding bacon for an additional charge but somehow the people that work there think bacon MUST come with cheese. I've gotten burgers with bacon, cheese, but no lettuce and tomato, burgers with extra cheese, a double burger, cheese, no bacon and any other combination of "no" for some ingredients, "extra" for others but ALWAYS with cheese. Even after I've returned my order (after pulling past the window to double check) inside, I've STILL gotten cheese on a return order but they took of the bacon!!


My poor dad has this same problem at McDonald's.  He HATES cheese on his burgers (it will honestly make him gag), but for some reason they refuse to give him one without.  He'll ask for a Quarter Pounder hamburger with no cheese add bacon and they charge him for a Quarter Pounder Cheeseburger, but then put no cheese with bacon on the ticket.
That's just wrong right at the start. I worked there for 3 years and there's a QPH button on the computers that's cheaper than the QPC.
Then his burger has cheese and no bacon.  So he paid extra for cheese, extra for bacon and got a sandwich he didn't want.  He's such a sweetheart though he never goes back and complains.


Add me to that list.  I like nachos and omelets.  I just cannot deal with cheese on Beef.  You would think that I had three heads the way the people look at me.  Most times they get it worng.  I gave up.  Which, I guess, is better for me anyway.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Fluffy Cat on October 05, 2010, 03:58:15 PM
My Doctor.  I already posted it in the I Need A Hug folder last week so I won't repost the whole story.  Suffice it to say that the receptionist was so nasty to me she made me cry for about 20 minutes to the point that I had to leave the waiting room and my blood pressure had to be taken again later because it was so high from my emotional state.  The doctor is a sweetheart but I am never stepping foot in that place again.

My parents also swore off Fords about 30 years ago and have only ever bought chevy's since.  I don't know the story but they are very adamant about it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on October 05, 2010, 08:05:33 PM
I was watching while another woman came in and asked for her 38K bras that she had purchased there before. She said that VS tried to put her in a 44-46 band.  ::)

I don't think VS has ever carried anything larger then a DD. Why would your friend expect them to be able to fit her?

Because perhaps she didn't know they didn't carry anything larger than a DD?  I didn't know that until fairly recently.  Besides which, anyone halfway competent in measuring for bra sizes should have simply told her they didn't carry her size, not tried to put her in a bra with a band six inches larger than she actually needed (and it wasn't Rosey's friend, just another random woman in the shop).

Ahh so it wasn't. . . .

Well VS carries a lot of styles and cuts, I imagine they are willing to try and find something for anyone that comes in. I remember 15 years back and it was either a so-so fit from VS, or a good fit but yucky beige white or black from Bali, or slightly less yucky but 4 times the price from a local store.

I think the market for attractive bras in more sizes has really expanded in the last few years.

I give them points for trying, but there comes a point where it's just a bit ridiculous: you're overflowing the cup *and* falling out underneath because the band's too big and the cups are too small.  ;D  Declare defeat and admit that you don't carry a 38K, for goodness sake!

I am all for more places carrying more cute, well-made bras.  Beige and white are fine sometimes, but purple and orange and teal and green are better.  :D

I'm assuming she wasn't looking for a K at the time. She said the VS people fitted her, so I'm assuming they tried to put her in a 44-46 so they could put her in a smaller cup.

I don't know anything about the sizes. Maybe she did this when VS still owned Cacique? I don't know.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Information_queen on October 05, 2010, 09:26:45 PM
Second was a doctor I was seeing for the first time, also for a physical and well woman exam.  The nurse takes me back to the exam room and tells me to undress completely, then takes out a paper gown and cuts it off the bottom half of it, so instead of a paper gown I have a paper blouse.  It's easier for the doctor, you know.  She didn't offer me a sheet or anything to cover my lower half with.

Ooooh, wow.  I knew I liked the practice I go to when I got to the exam room and they gave me a nice cotton sheet.  And they only ask you to undress from the waist down (unless you're getting a mammogram or some such, I assume).

I've always had br3ast and pelvic exams done at that time, too. So it all comes off.

I think most of the places I've gone have had sheets. I just wish they would give me a little more time to undress. I always feel like I should be ripping my clothes off and flinging them around in order to get undressed fast enough. ::)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Samantha on October 05, 2010, 09:51:19 PM
I think most of the places I've gone have had sheets. I just wish they would give me a little more time to undress. I always feel like I should be ripping my clothes off and flinging them around in order to get undressed fast enough. ::)

I'll trade you! I wish they'd give me less time... I'm always sitting there reading whatever brochures they have within arms reach of the table, waiting for them to come back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: GoldenGemini on October 05, 2010, 10:04:54 PM
Ok, some background. I've been having constant headaches every day since I was around 11 or 12. And by constant, I mean all day, every day.  :o I am NOT exaggerating. The severity/intensity varies greatly, and this enables me to function like a normal human being. But I am serious. It has been like that now for over ten years.
...snip...
And so I have to this day. Although now my bf thinks my headaches might be at least partially caused by pressure in my head and perhaps not enough cerebrospinal fluid around my brain. I don't know if that's right or not, but it would make sense...I just need to find a different neurologist to check it out. :P

I have these too!  Every day, I have a headache.  I wake up with one, I go to bed with one, and I have one all day. The severity varies, so some days are not too bad and some day I get a migraine that lasts several days instead.

I have had MRI's and allergy tests and all sorts.  They gave up and just gave me pain meds to regulate it, which unfortunately it doesn't even touch.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CherryRipe on October 06, 2010, 04:28:16 AM
I'm never ordering from the Apple website again....and while I'm at it, I might want to switch banks too, even though there's a branch of my current bank (NAB) on campus.  Why?  Because, when I ordered my iPod last week, I got an e-mail from Apple ASIA the next day saying that there had been a "problem with my order," because my ordering information didn't exactly match my banking information.  My banking information was different, because they made me give my full legal name, which includes two middle names that I never use.  Also, they wouldn't accept that International House (where I receive my mail--long story) is on a corner.  They said I had to pick X Street or Y Street, even though it's on the corner of X and Y Streets.

Anyway......I called Apple, because I thought it was a phishing scam (since the e-mail was from Apple Asia, but I ordered the iPod from Apple Australia), and got passed off to three different people, and put on hold for about 30 minutes each time, before I even found out that this was the problem.  They asked me to fax them a recent banking statement, which kind of got my hackles up, because it's private information.  So, they said I could black out all the irrelevant information, and just leave the transaction in which I bought the iPod.....so I did.  This was this past Friday, and the iPod arrived yesterday, but it arrived non-functioning--it won't charge on my computer (although it'll sync), it'll only charge on the wall (I already have a wall plug that I got for my previous MP3 player), AND it'll only work when it's plugged in--so, I can't use it for jogging, the bus, or anything else that I bought it for in the first place.  So, I had to take it to the Mac Store in town, and it'll take 5-7 business days to fix.  Not only that, but I have to pick it back up from that store or else it'll cost $15 to deliver it to iHouse.  I'll go back to save the money, but......really, on top of everything else that's happened, that's a lot of hassle for an iPod.  I should have bought another Sansa instead.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on October 06, 2010, 06:58:19 AM
I'd forgotten about this story.

Years ago, I used to go to Regis, which is a chain salon in the mall. I'd always been happy with their work, but my favorite stylist left the salon I usually went to, and I wasn't really thrilled with the other stylists there. So I decided to try a different Regis location.

I had a picture of what I wanted, and my appointment was scheduled for 5:00 P.M. I went in, sat down, and...waited. and waited. and waited. Minutes ticked by. 30 of them, in fact. Finally, just as I was thinking "this is ridiculous, I'm going to leave", the stylist I was scheduled with rushed over and said that no one had told her that I was there. She took me into the back, washed my hair, looked at the picture of what I wanted, and then started cutting. I had shoulder length hair at the time, and the style I wanted was a layered bob. So she cut the back of my hair off, and then..told me she had another person she was working on, and she just had to finish their highlights, and then she'd be right back.

I was a bit annoyed, but figured it wouldn't take too long. Oh, boy..was I wrong. I sat in the chair and waited..and waited...and waited....for nearly an hour. The other stylists didn't seem to be busy, but completely ignored me and the fact that I was sitting in the chair, with wet, half-cut hair. My stylist kept coming over and swearing it would be just "one more minute!"

More time passed. The manager of the salon was there, but was also ignoring me, despite me asking if there was anyone else who could finish my haircut. Then I mentioned that my cousin worked for the Regis corporate office...and that his job was to go to poorly managed salons and re-train the staff, or fire and replace them if necessary.

That got their attention. Suddenly, my stylist re-appeared (two hours after my haircut was scheduled) and started working on my hair. The manager told her that my haircut was free (previously she'd said that they'd only charge me for a kid's haircut). Now, you'd think that me mentioning my cousin would've put them on their best behavior..but the stylist started complaining that she HATES cutting short haircuts, she didn't understand why anyone would want short hair, short haircuts were sooooooo difficult to make look good (by this point I had alarm bells going off big time in my head, but she was already nearly done with my hair).

I finally got out of there nearly 3 hours after the haircut...and my hair looked awful. Not like what I wanted at all. I got in touch with the Regis head office the next day and complained, and then never set foot in another Regis salon again. I wish I'd had more of a spine and had raised heck at the salon while I was waiting for hours for my hair to be finished, but I was younger, and shy, and had no spine. If that had happened today, I would've made sure that I was taken care of promptly, and by the manager herself.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: RegionMom on October 06, 2010, 07:27:02 AM
Did you tell your cousin??
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LadyClaire on October 06, 2010, 07:55:19 AM
Did you tell your cousin??

I made sure he did find out about it (my mom keeps in touch with him through e-mail, so she passed along the story). He was Not Happy about it..and from what I understand there was some heck raised about the whole incident. I got a long apology letter from the salon and a gift card.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: shadowfox79 on October 06, 2010, 08:35:16 AM
I stopped going to Regis after a disastrous appointment too - fortunately it was only the final blow-dry and style that went wrong.

After two hours of colour and highlights, they put me in the care of an obviously new and inexperienced stylist for the blow-dry. I had assumed that even the newest of stylists would know how to scrunch hair, but apparently not. The first alarm bell began to ring when she pinned up the top layer of hair to dry the underneath first, which I had never had done before, but when she finished scrunching one side and then proceeded to comb it all out again with an afro comb, I knew something was very wrong somewhere. For obvious reasons she was becoming more and more flustered, spraying more and more product on to try and hold the curls that she was herself combing straight back out, and finally she made a comment about how "It's not actually that curly, is it?" - oh, so now it's my fault?

I paid for it, but ever since have only patronised salons that know how to handle curly hair.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ica171 on October 06, 2010, 10:33:24 AM
I'm never ordering from the Apple website again....and while I'm at it, I might want to switch banks too, even though there's a branch of my current bank (NAB) on campus.  Why?  Because, when I ordered my iPod last week, I got an e-mail from Apple ASIA the next day saying that there had been a "problem with my order," because my ordering information didn't exactly match my banking information.  My banking information was different, because they made me give my full legal name, which includes two middle names that I never use.  Also, they wouldn't accept that International House (where I receive my mail--long story) is on a corner.  They said I had to pick X Street or Y Street, even though it's on the corner of X and Y Streets.

Anyway......I called Apple, because I thought it was a phishing scam (since the e-mail was from Apple Asia, but I ordered the iPod from Apple Australia), and got passed off to three different people, and put on hold for about 30 minutes each time, before I even found out that this was the problem.  They asked me to fax them a recent banking statement, which kind of got my hackles up, because it's private information.  So, they said I could black out all the irrelevant information, and just leave the transaction in which I bought the iPod.....so I did.  This was this past Friday, and the iPod arrived yesterday, but it arrived non-functioning--it won't charge on my computer (although it'll sync), it'll only charge on the wall (I already have a wall plug that I got for my previous MP3 player), AND it'll only work when it's plugged in--so, I can't use it for jogging, the bus, or anything else that I bought it for in the first place.  So, I had to take it to the Mac Store in town, and it'll take 5-7 business days to fix.  Not only that, but I have to pick it back up from that store or else it'll cost $15 to deliver it to iHouse.  I'll go back to save the money, but......really, on top of everything else that's happened, that's a lot of hassle for an iPod.  I should have bought another Sansa instead.

I love my Sansa. It plays video (never use that but it's nice to have the option), I've never had a problem with it. Now if I could only find it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 06, 2010, 10:40:30 AM
I love my Sansa. It plays video (never use that but it's nice to have the option), I've never had a problem with it. Now if I could only find it.

I just ordered 3 refurbs off of Woot. I'm hard on my MP3 players, Sansa is a solid brand, and I'e always had good luck with refurbished items. I'll give one to one of my kids, and the the other two should last me about a year each  :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Moonie on October 06, 2010, 11:04:35 AM
I love my Sansa. It plays video (never use that but it's nice to have the option), I've never had a problem with it. Now if I could only find it.

I just ordered 3 refurbs off of Woot. I'm hard on my MP3 players, Sansa is a solid brand, and I'e always had good luck with refurbished items. I'll give one to one of my kids, and the the other two should last me about a year each  :)


Hello fellow Wooter!!!  I also got 3 Sansas from Woot.  They were only like $13 a piece and are great for my boys.  Have you ever landed the BOC?  I have gotten 8 of them, but not one since last fall.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whiterose on October 06, 2010, 11:18:17 AM
I had a bad haircut from Regis once. But it was not a stylist that had cut my hair before. Next time I went to another Regis unit, I got an awesome haircut. And I have returned to my regular Regis salon with other stylists and have had no problems since then. I did complain about the one who gave me the bad cut- and complimented all others who have given me good cuts.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 06, 2010, 11:20:57 AM
Hello fellow Wooter!!!  I also got 3 Sansas from Woot.  They were only like $13 a piece and are great for my boys.  Have you ever landed the BOC?  I have gotten 8 of them, but not one since last fall.

Nope. Once, I actually got in where I could order, but it timed out on me. But I keep an eye out during woot-offs anyway  ;D

Woot and Amazon are two places I am happy to continue to shop with.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Nora on October 06, 2010, 11:54:27 AM
Did you tell your cousin??

I made sure he did find out about it (my mom keeps in touch with him through e-mail, so she passed along the story). He was Not Happy about it..and from what I understand there was some heck raised about the whole incident. I got a long apology letter from the salon and a gift card.

See, now that was relevant!

So glad it worked out!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: whatsanenigma on October 06, 2010, 05:06:25 PM
I stopped going to Regis after a disastrous appointment too - fortunately it was only the final blow-dry and style that went wrong.

Come to think of it, I have a horror story from Regis too! I'd almost forgotten about it because it was over ten years ago.

I used to keep my hair permed and I had a salon I usually went to, but for some reason couldn't on one occasion when I needed a new perm-I forget why. So I decided to try the Regis in the local mall.

The stylist was nice enough and as far as I could tell, she put the curlers in the same way as the other salon. When she went to put the stuff in that actually makes the curls stay, she said it was this new kind that only needed to sit for 10 minutes (I had been used to 20-30 minutes if not more, but it was always worth it because my hair would hold a perm for so long).

I thought that was weird but, well, okay. Ended up, not only was it a lot more expensive (though to be fair I did know about that in advance) but the stupid perm fell out the first time I washed it! A full head of tight curls back to stick-straight, in one wash. I should have complained but I didn't for some reason. I just finally went to the other place and got my usual perm and it stayed in just fine.

Did they lie to me about it only needing ten minutes? I honestly don't know. All I know is that's the only experience I've ever had with a perm falling out, and it was at Regis, and I never went back.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Pinky830 on October 06, 2010, 07:33:16 PM


Did they lie to me about it only needing ten minutes? I honestly don't know. All I know is that's the only experience I've ever had with a perm falling out, and it was at Regis, and I never went back.

Sounds like they just weren't very good at it. I got spiral perms the entire time they were popular, and I had learned (the hard way) that my hair takes a perm extremely fast. I tried not to change stylists unless I absolutely had to, but a good one would check my hair carefully and often to make sure the set was right.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: CherryRipe on October 06, 2010, 08:00:54 PM
I'm never ordering from the Apple website again....and while I'm at it, I might want to switch banks too, even though there's a branch of my current bank (NAB) on campus.  Why?  Because, when I ordered my iPod last week, I got an e-mail from Apple ASIA the next day saying that there had been a "problem with my order," because my ordering information didn't exactly match my banking information.  My banking information was different, because they made me give my full legal name, which includes two middle names that I never use.  Also, they wouldn't accept that International House (where I receive my mail--long story) is on a corner.  They said I had to pick X Street or Y Street, even though it's on the corner of X and Y Streets.

Anyway......I called Apple, because I thought it was a phishing scam (since the e-mail was from Apple Asia, but I ordered the iPod from Apple Australia), and got passed off to three different people, and put on hold for about 30 minutes each time, before I even found out that this was the problem.  They asked me to fax them a recent banking statement, which kind of got my hackles up, because it's private information.  So, they said I could black out all the irrelevant information, and just leave the transaction in which I bought the iPod.....so I did.  This was this past Friday, and the iPod arrived yesterday, but it arrived non-functioning--it won't charge on my computer (although it'll sync), it'll only charge on the wall (I already have a wall plug that I got for my previous MP3 player), AND it'll only work when it's plugged in--so, I can't use it for jogging, the bus, or anything else that I bought it for in the first place.  So, I had to take it to the Mac Store in town, and it'll take 5-7 business days to fix.  Not only that, but I have to pick it back up from that store or else it'll cost $15 to deliver it to iHouse.  I'll go back to save the money, but......really, on top of everything else that's happened, that's a lot of hassle for an iPod.  I should have bought another Sansa instead.

I love my Sansa. It plays video (never use that but it's nice to have the option), I've never had a problem with it. Now if I could only find it.

Sansas are great, but the problem is, every Sansa I've ever had has worn out after about a year.  However, if I don't get my iPod back in perfect working order, I'm going to get a refund, and buy another Sansa in the same capacity as the iPod (16GB).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MariaE on October 07, 2010, 02:27:08 AM
Ebay - no horrid story though, I've actually only ever had good experiences (well, there was one or two books that never showed up, but I got those refunded without any problems), however, I was so appalled at their policy change, that I refused to use them ever again. I've only ever bought things, never sold anything, but even as a buyer I think their policy of sellers not being allowed to leave negative feedback is absolutely ridiculous!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mlkind1789 on October 07, 2010, 08:51:55 AM
well you know 'giiiiiirrrrllllllls' know nothing about "insert whatever here"

and just waste the salespersons time.

snort

and I bet most of us know more than that salesperson.


That's why I love the guys I work with.  I've had male customers walk past me after I greeted them and say to me "I need to talk to one of these gentlemen, I'm having a problem with my phone."  That's the point at which my guys tell them "Well, sir, she will no more than any of us, since she's the tech here."  Either that, of they will try to fix it, but end up calling me over to help them. 

I love it when that happens.   ;D 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: mlkind1789 on October 07, 2010, 08:55:11 AM
That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
OT -- MY grandmother told me (well before I was married) "If your husband beats you, just remember -- he's got to sleep sometimes, and two-by-fours are easy to come by."  >:D

We now return you to your regularly scheduled gripefest. ;)

Of goodness, I think I love your grandma.  That is hilarious!!!!!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on October 07, 2010, 09:36:08 AM
Ebay - no horrid story though, I've actually only ever had good experiences (well, there was one or two books that never showed up, but I got those refunded without any problems), however, I was so appalled at their policy change, that I refused to use them ever again. I've only ever bought things, never sold anything, but even as a buyer I think their policy of sellers not being allowed to leave negative feedback is absolutely ridiculous!

I spent many years happily buying and selling on eBay, but I too stopped using them when that policy changed a few years ago.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elphaba on October 07, 2010, 10:39:28 AM
Got another one.

California Pizza Kitchen. There's one in our mall, MIL loves it but DH and I will never go back after what happend the last time. It was fairly early (5:00pm or so) for dinner, but that's our usual meal time and we were already at the mall and didn't want food court fare so we decided to have pizza. It wasn't that busy since it was early, the place wasn't even 1/2 full. The hostess greeted us, sat us at a table and gave us our menus with a "your server will be with you shortly".  So we waited. And waited. And waited. And watched the table across from us get their drinks. And the one behind us.

What really ticked me off was that from my vantage point, I had a clear view of the "waiter's station" (where they enter their orders into the computer, store extra straws, etc) and the entire time DH and I were sitting there we could hear and see 4 or so waiters just standing there, chatting and giggling. There was ONE waiter who came and went at the stand like he was actually working but his section was apparently on the other side of the restaurant. After waiting 20 minutes without even an, "I'm so-and-so and I'll be your server and I'll be right back to get your drink orders" we'd had enough and left.

As we were walking out, the hostess (the one that sat us) said, "Thanks for coming! Hope you enjoyed your meal! Come see us again!" and that's when I decided I had to say something. I knew it wasn't the hostesses fault that we hadn't been served but I felt that since 1) the service was soooo bad to the point of being non-existant and 2) we'd actually been in there long enough for her to think we'd eaten, it just needed to be done. I politely told her that actually, we had been waiting for 20 minutes and hadn't seen our server at all so we were leaving. She sputtered, and then said, "Oh, well, ok" and looked down at the hostess stand.

We left and I was peeved enough that I wrote CPK's corporate office a polite note about our whole experience. They responded and apologized and sent us coupons for a free meal. Which was nice of them, but even with a coupon I still never intended on going back, so I gave them to MIL.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: RegionMom on October 07, 2010, 02:58:15 PM
So, do you like your MIL?   >:D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on October 07, 2010, 03:48:52 PM
All these hair-cutting stories reminds me of my own haircut horror story. Although not at Regis. It was actually some little cheap place that's by Fred Meyer here.

Anyway. I've had good experiences there. A few nice haircuts and that was where I got my hair highlighted the first time--and that time went great. She went over EXACTLY what I wanted to have done and even showed me what color she was going to put in...every step of the process was explained so that I knew what was going on.

The second time I got my hair highlighted sucked. It was a different person and it was apparently a mistake to tell her that I'd had my hair highlighted before, as she didn't show or tell me anything. She just started putting stuff on my hair. So I was kind of like, well, ok, she must know what she's doing...Yeah, but she neglected to tell me that she'd used the highlight stuff that turns your hair BLUE before it's washed out! :o I didn't say anything, but I was utterly shocked and mortified to discover that I had BLUE streaks in my hair! I didn't say anything and thank Gawd, as it washed out to a proper blonde, but...don't you think you should mention that sometime, maybe? I'd had my hair highlighted once before that. And it had been so long in between, she didn't even have my file anymore.

But anyway. I ended up going back there for a haircut. I really just wanted a trim--I was in a choir and I needed to have my hair up for a competition--but my hair was down past my waist, and it's hard for people to put that up, you know? :P So I wanted about 4 or so inches off. WELL. The woman I got showed me the amount of hair she was going to cut off when I said I just wanted, basically, to trim my split ends off. She SHOWED me 4-5 inches.

Well, as the haircut proceeded, all she did was complain about the length of my hair, how she hated cutting long hair, how it bothered her carpal tunnel [all I could think was, if you have carpal tunnel, why are you a hairstylist? :o ]...she didn't even comb through all the tangles at the ends after she washed my hair, she just cut them all off. :o

Oh, and then? At the end? I found out she cut off over EIGHT inches of hair. :o  >:( Not four. EIGHT. That's a big difference. And she just left my hair wet. No styling, no nothing...and I of course wasn't looking for a particular style or anything, but I'm not used to people cutting off 8 freaking inches of my hair and then barely combing it through. She did not get a tip and I'm not sorry for that at all, she was awful. My mom said that is the maddest she has ever seen me be over a haircut.

Oh, and later I found out even more...this past summer, I visited my bf and ended up going and getting a haircut. My hair badly needed it. :P [I hadn't gotten it cut since the disaster.] THIS hairstylist was wonderful. She cut off the split ends, showed me specifically how that would look, then cut in some long layers, AND then diffused and moussed it to bring out the natural wave. :D I wish I could do that. :P But she started asking me about my previous haircuts and when I told her about that one, she was aghast--not only had that woman cut off more hair than I'd wanted...both sides of my head were uneven. One side was significantly [at least enough for another stylist to notice after it growing out!] shorter. :o

I am never, ever going back to the sucky place. EVER.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DottyG on October 07, 2010, 04:03:10 PM
she'd used the highlight stuff that turns your hair BLUE before it's washed out!

I would hope so.  Anything other than that would have turned your hair a color you would NOT be pleased with.  Trust me.  Blue counteracts the brassiness of blond and is what turns hair into the correct shade of blond rather than a putrid color.  The blue is only in there while it's processing and is to be washed out after the color is finished.  The reason it was done differently that time was that you'd already had your hair highlighted before.  At that point, she was dealing with a different kind of hair.  So, another process had to be used.

The rest of your story might have been bad, but the coloring was done correctly.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on October 07, 2010, 04:12:51 PM
she'd used the highlight stuff that turns your hair BLUE before it's washed out!

I would hope so.  Anything other than that would have turned your hair a color you would NOT be pleased with.  Trust me.  Blue counteracts the brassiness of blond and is what turns hair into the correct shade of blond rather than a putrid color.  The blue is only in there while it's processing and is to be washed out after the color is finished.  The reason it was done differently that time was that you'd already had your hair highlighted before.  At that point, she was dealing with a different kind of hair.  So, another process had to be used.

The rest of your story might have been bad, but the coloring was done correctly.



I don't think Eisa's beef was with the highlighting process--I think it was with the lack of communication.  Anyone who doesn't know much about having their hair colored would probably freak out more than a little if they asked for blond and saw blue.  Having the stylist say, "I know this is going to look insane, but trust me, it washes out, and it counteracts the brassiness you sometimes get with blond dye," is probably all it would take for that same person to say, "Oh, okay, cool."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on October 07, 2010, 04:14:26 PM
she'd used the highlight stuff that turns your hair BLUE before it's washed out!

I would hope so.  Anything other than that would have turned your hair a color you would NOT be pleased with.  Trust me.  Blue counteracts the brassiness of blond and is what turns hair into the correct shade of blond rather than a putrid color.  The blue is only in there while it's processing and is to be washed out after the color is finished.  The reason it was done differently that time was that you'd already had your hair highlighted before.  At that point, she was dealing with a different kind of hair.  So, another process had to be used.

The rest of your story might have been bad, but the coloring was done correctly.



And that would have been fine, but I still wish she'd told me that before she did it, you know? She didn't even ask me if I wanted a particular shade of blonde [and I know they had more than one shade]. I also told her I'd only had my hair highlighted once before, so I would never have known what happens after that.

Dindrane: Yes, exactly. I have no problem with it being blue first, but I was starting to think she'd even misheard me or something! Just mentioning that hey, it was going to look blue first would have been fine. :)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DottyG on October 07, 2010, 04:16:59 PM
she'd used the highlight stuff that turns your hair BLUE before it's washed out!

I would hope so.  Anything other than that would have turned your hair a color you would NOT be pleased with.  Trust me.  Blue counteracts the brassiness of blond and is what turns hair into the correct shade of blond rather than a putrid color.  The blue is only in there while it's processing and is to be washed out after the color is finished.  The reason it was done differently that time was that you'd already had your hair highlighted before.  At that point, she was dealing with a different kind of hair.  So, another process had to be used.

The rest of your story might have been bad, but the coloring was done correctly.



I don't think Eisa's beef was with the highlighting process--I think it was with the lack of communication.  Anyone who doesn't know much about having their hair colored would probably freak out more than a little if they asked for blond and saw blue.  Having the stylist say, "I know this is going to look insane, but trust me, it washes out, and it counteracts the brassiness you sometimes get with blond dye," is probably all it would take for that same person to say, "Oh, okay, cool."

However, the reason I know what I do about the blue is that *I* communicated with my own hairdresser and asked why he was about to put blue on my hair. ;)  Communication goes both ways.

I know I ask too many questions of my hairdresser and doctor and anyone else doing something to my body, but then again, I can't imagine just sitting there and letting something happen to my body and not ask questions.  (All this is not a slam against Elsa.  Just a general thing that I've been noticing with the people around me.  I'm baffled by people who just accept things being done to them without asking questions!)

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hot_shaker on October 07, 2010, 09:32:21 PM
However, the reason I know what I do about the blue is that *I* communicated with my own hairdresser and asked why he was about to put blue on my hair. ;)  Communication goes both ways.

But sometimes you have to know enough to ask.  It sounds like you saw the blue goop before your stylist started putting it in.  It sounds like Eisa just looked up and saw blue streaks in her hair.

. . . as she didn't show or tell me anything. She just started putting stuff on my hair. . .


I know I ask too many questions of my hairdresser and doctor and anyone else doing something to my body, but then again, I can't imagine just sitting there and letting something happen to my body and not ask questions.  (All this is not a slam against Elsa.  Just a general thing that I've been noticing with the people around me. I'm baffled by people who just accept things being done to them without asking questions!)

Also, how is the bolded not a slam?  Any time you say you're baffled by the behaviors of others you're pretty much insulting them.

 I have to say that I question my doctor/dentist/stylist/whoever but 10 years ago (early 20's) I wouldn't.  People often feel too intimidated to ask questions which is why a good professional will explain what they're doing.  (I love my stylist just because she taught me that any decent stylist will tell you exactly what she's doing and that I should ask away.)  While I wouldn't recommend it, I can understand someone not asking a bunch of questions.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on October 07, 2010, 09:44:48 PM
Yeah, I didn't really see anything. She didn't exactly...encourage chitchat. :P Just all of a sudden, I had bright blue streaks.

And even now...I'm IMMENSELY shy and have tremendous anxiety. It is bloody hard for me to ask questions, even at the doctor's, I have to write my symptoms down if I want the doctor to know what's going on. :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hot_shaker on October 07, 2010, 10:03:35 PM
Yeah, I didn't really see anything. She didn't exactly...encourage chitchat. :P Just all of a sudden, I had bright blue streaks.

And even now...I'm IMMENSELY shy and have tremendous anxiety. It is bloody hard for me to ask questions, even at the doctor's, I have to write my symptoms down if I want the doctor to know what's going on. :(

If it helps at all, remember that they "work" for you.  For the time that you are in the chair or office, they are your employee.  And, as their "boss" you have the right to question them. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DottyG on October 07, 2010, 10:17:06 PM
Also, how is the bolded not a slam?  Any time you say you're baffled by the behaviors of others you're pretty much insulting them.

I am baffled by it. I really am. Although the comment was precipitated by Elsa's post, however, it wasn't a slam against her. It was somewhat a slam, though. Against two people in my life that blindly accept what happens/happened to them. One was my own Grandmother. I love her immensely and miss her now that she's no longer here. But, she would just accept things - like what doctors would say - with no questions as to what they were saying. Consequently, she didn't get the kind of medical treatment that she should have. "Why are you taking that med, Grandma?" (shrug) " The doctor said to." What?!

I've always questioned things that happen to my body. Even at 20. I just did. You have to. It's your body. You get a say as to what happens with it!

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DottyG on October 07, 2010, 10:21:15 PM
Yeah, I didn't really see anything. She didn't exactly...encourage chitchat. :P Just all of a sudden, I had bright blue streaks.

And even now...I'm IMMENSELY shy and have tremendous anxiety. It is bloody hard for me to ask questions, even at the doctor's, I have to write my symptoms down if I want the doctor to know what's going on. :(

If it helps at all, remember that they "work" for you.  For the time that you are in the chair or office, they are your employee.  And, as their "boss" you have the right to question them. 

Excellent advice. :)

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hot_shaker on October 07, 2010, 10:33:02 PM
Also, how is the bolded not a slam?  Any time you say you're baffled by the behaviors of others you're pretty much insulting them.

I am baffled by it. I really am. Although the comment was precipitated by Elsa's post, however, it wasn't a slam against her. It was somewhat a slam, though. Against two people in my life that blindly accept what happens/happened to them. One was my own Grandmother. I love her immensely and miss her now that she's no longer here. But, she would just accept things - like what doctors would say - with no questions as to what they were saying. Consequently, she didn't get the kind of medical treatment that she should have. "Why are you taking that med, Grandma?" (shrug) " The doctor said to." What?!

I've always questioned things that happen to my body. Even at 20. I just did. You have to. It's your body. You get a say as to what happens with it!

Oh, no, I absolutely agree that one should ask but I see questioning "authority" as a learned skill for some.   For me, depending on the situation I would have been too shy to ask many questions (especially in a public place like a salon or with someone new).  But now I'm old and cranky and will ask all the questions I jolly well please (hmmph  ;)). 

Many people of generations past and even today are taught not to question anyone who is in charge.  I try to remember that some may not be comfortable enough to question others.  I am currently fighting this battle with my mother who will not ask her doctor's questions.  It's to the point that I'm close to demanding that she put me on speaker phone during her appointments so she gets answers.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: GoldenGemini on October 07, 2010, 11:08:11 PM
snip...
My long saga with V Australia and West Jet is somewhere on this site, but essentially V Australia changed my Brisbane to LA direct flight by adding in a stop in Sydney and not only made me pay the rescheduling fee to change my Virgin Blue flight from Hometown to Brisbane, they also denied all responsibility for paying for the hotel I needed in LA since I wouldn't be able to make my connection - travel insurance also denied my claim for both the hotel costs and the Virgin fees.

Seriously? They made you go down to go up? How ridiculous of them!  Although I have been researching flights lately, and have discovered some very odd routing.

I wouldn't fly Virgin Blue anyway with all the problems they have had lately, but we did look at V Australia for a while, because they looked nice.  We ARE flying Malaysia Air again because they were really great!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ica171 on October 07, 2010, 11:36:50 PM
I never fly, but I have heard that some airlines will put layovers in the city where their headquarters is even if it doesn't make sense when you look at the beginning and ending destinations. When I was younger we took a family vacation from Omaha to Orlando and had a layover in Minneapolis, and I know my parents have said that every flight they've ever taken with that airline (don't know which one, I'm not trying to be coy) has had a layover in Minneapolis.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on October 07, 2010, 11:43:23 PM
I never fly, but I have heard that some airlines will put layovers in the city where their headquarters is even if it doesn't make sense when you look at the beginning and ending destinations. When I was younger we took a family vacation from Omaha to Orlando and had a layover in Minneapolis, and I know my parents have said that every flight they've ever taken with that airline (don't know which one, I'm not trying to be coy) has had a layover in Minneapolis.

It does make some sense from a logistical standpoint--it would be a lot easier to fill flights to and from their hub than if they connected elsewhere, but it's still very annoying.

I live in the northwestern US, and my brother lives in the northeastern US.  I've run into that very problem when trying to find the best flights between the two coasts.  Continental does a pretty good one going to the Northeast--I can fly from the airport near me to Newark in one go, and then take a short connecting flight to where my brother lives.  But going back to the Northwest, they want to fly me back to Newark, then to Houston, and then back to the Northwest.  It basically adds about 6 or 7 hours of travel time for no reason I can think of...except that Houston is Continental's hub.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on October 08, 2010, 02:54:54 AM
I never fly, but I have heard that some airlines will put layovers in the city where their headquarters is even if it doesn't make sense when you look at the beginning and ending destinations. When I was younger we took a family vacation from Omaha to Orlando and had a layover in Minneapolis, and I know my parents have said that every flight they've ever taken with that airline (don't know which one, I'm not trying to be coy) has had a layover in Minneapolis.
Probably Northwestern; Minneapolis has long been their main hub.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on October 08, 2010, 08:35:12 AM
Yeah, I didn't really see anything. She didn't exactly...encourage chitchat. :P Just all of a sudden, I had bright blue streaks.

And even now...I'm IMMENSELY shy and have tremendous anxiety. It is bloody hard for me to ask questions, even at the doctor's, I have to write my symptoms down if I want the doctor to know what's going on. :(

If it helps at all, remember that they "work" for you.  For the time that you are in the chair or office, they are your employee.  And, as their "boss" you have the right to question them. 

Excellent advice. :)

See that sentiment always bothers me.  :-\ They don't work for you. You aren't their boss. You are a client paying for a service, so you are a special customer, perhaps, but you aren't their boss. I think this is five years of restaurant work that still haunts me, but (I honestly don't mean this to be an insult, but rather a means to show my feelings about the issue) it seems like entitlement to me to say, "You work for me."

It's just not true, imo. They work for the salon. If the salon says they can't do something you want them to do, the salon "wins." I compare this to my housekeeping experience. I just hired an agency for the first time rather than an individual, and they were awful. Sucked, for lack of a better word. But the housekeeper didn't/doesn't work for me. The housekeeper works for the agency, so I called the agency to make my complaint (and cancel my services).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Twik on October 08, 2010, 09:03:24 AM
There used to be a little restaurant near where I work. They had nice lunch specials at a reasonable price, so I would usually drop by every two-three weeks.

One day, I stopped in and ordered a lunch special. It came with a roll (according to the menu). For some reason, I had a craving for something like that.

The meal came, without the roll. I thought maybe they would bring it shortly, but it never arrived, so when I finished my plate, I called over the server, and asked where it was.

"Oh," she said, "we don't bring a roll unless it's requested. Too many people just don't eat it, and we have to throw it out."

"Well," I replied, "I'd like it and promise to eat it, so can you bring me one?"

"No," she replied, "you've finished your meal without requesting it, so you can't have one now."

Let's say it together - No roll for you!

I never went back to that restaurant. They lost a good customer over a small dinner roll.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Rosey on October 08, 2010, 09:15:50 AM
There used to be a little restaurant near where I work. They had nice lunch specials at a reasonable price, so I would usually drop by every two-three weeks.

One day, I stopped in and ordered a lunch special. It came with a roll (according to the menu). For some reason, I had a craving for something like that.

The meal came, without the roll. I thought maybe they would bring it shortly, but it never arrived, so when I finished my plate, I called over the server, and asked where it was.

"Oh," she said, "we don't bring a roll unless it's requested. Too many people just don't eat it, and we have to throw it out."

"Well," I replied, "I'd like it and promise to eat it, so can you bring me one?"

"No," she replied, "you've finished your meal without requesting it, so you can't have one now."

Let's say it together - No roll for you!

I never went back to that restaurant. They lost a good customer over a small dinner roll.

That's so bizarre! We used not bring out bread during lunch hours unless it was requested, but that was because the official policy was bread was served with soup and/or salad - which did not come with any of the lunch items. Still, you asked for bread and ordered some kind of food item, you received bread.

I can't imagine telling someone "Sorry, you waited too long to ask for the item that comes with your meal. Tough luck!"
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hot_shaker on October 08, 2010, 09:16:35 AM
See that sentiment always bothers me.  :-\ They don't work for you. You aren't their boss. You are a client paying for a service, so you are a special customer, perhaps, but you aren't their boss. I think this is five years of restaurant work that still haunts me, but (I honestly don't mean this to be an insult, but rather a means to show my feelings about the issue) it seems like entitlement to me to say, "You work for me."

It's just not true, imo. They work for the salon. If the salon says they can't do something you want them to do, the salon "wins." I compare this to my housekeeping experience. I just hired an agency for the first time rather than an individual, and they were awful. Sucked, for lack of a better word. But the housekeeper didn't/doesn't work for me. The housekeeper works for the agency, so I called the agency to make my complaint (and cancel my services).

Well, I could definitely see how a person could take it too far.  It could easily get to the blanket "the customer is always right" mentality which can be used to abuse employees.  But, just like at work, if there's reason I can't do something, I explain to my boss why.  If my stylist tells me she can't do something, then she should explain why.  And, just like at work, if the explanation is reasonable (as opposed to "I don't want to"), I will accept it.  If I screw up at work, it makes my boss look bad and she should talk to me, give me a chance to defend myself, and correct if necessary.  If an individual server or housekeeper screws up, then that employee should be approached and corrected if necessary.   (In the case of a company, it would be more like me hiring a contractor who manages employees as opposed to a direct boss-employee relationship.  I wouldn't say that a server works for me.)

But, I maintain for the 90 minutes when I'm in my stylist's chair, she is my employee.  If she does a good job (which she always does), she gets a bonus (tip).  If she does bad a job, she gets fired (I go somewhere else).  And, because she always does a great job, she gets good references (I tell anyone and everyone how awesome she is).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: siamesecat2965 on October 08, 2010, 09:26:30 AM
Quote
Oh, no, I absolutely agree that one should ask but I see questioning "authority" as a learned skill for some.   For me, depending on the situation I would have been too shy to ask many questions (especially in a public place like a salon or with someone new).  But now I'm old and cranky and will ask all the questions I jolly well please (hmmph  ).  


This is me to a T!  Being painfully shy as a child/teenager didn't help, and I could never have the nerve to question anyone about anything.  even now, when I'm much more assertive, I still have trouble bringing up something that someone hasn't done, or done incorrectly, even though I have every right to!

I actually stopped going to my hairdresser I'd gone too since I was 9, as the last time he colored/highlighted my hair it was HORRIBLE>  i am blond, adn get highlights t0 lighten/cover gray.  One time the colorist at the salon, added in some red highlights which i liked, so i asked him for that again.  i don't know WHAT he was thinking, but he just slapped some red on, and almost immediately washed it out, and i had almost PINK hair.  

i was horrified, but as it was right before the holidays, and it was some distance from me, so i couldn't go back.  Fortunately i found some stuff that takes OUT bad color.  and it worked.  i ahd been thinking about switching to someone else, closer to where I lived, but just hadn't done it.  that was another issue, he was 45 mins away, and no evening hours, so even a simple haircut could take half a saturday.

So I asked some friends, and one recommended her stylist.  who i WONDERFUL.  he is 10 mins from my house, the salon is open until 9 every ngiht, so its MUCH more convenient for me.  Never went back to my old stylist.  I felt bad as my mom had gone to hmie too, and i just stopped going but I am very happy now.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on October 08, 2010, 10:26:30 AM
Oh, no, I absolutely agree that one should ask but I see questioning "authority" as a learned skill for some.   For me, depending on the situation I would have been too shy to ask many questions (especially in a public place like a salon or with someone new).  But now I'm old and cranky and will ask all the questions I jolly well please (hmmph  ;)).  

Many people of generations past and even today are taught not to question anyone who is in charge.  

This is me too.  I'm getting better though.  Here's a story:  One time I went to a casual restaurant and they tried to sit me at a table I would feel uncomfortable at.  There were plenty of other seats and I politely asked for one of those.  The hostess refused with a "stop bothering me and do as you're told" vibe.  I was puzzled and asked "Are those reserved?  If not, I'd like to be moved."  Again rudely refused with no explanation.  I told her never mind and walked out.  She stared after me in shock.

When I was younger, I would have meekly took it and sat at that table and felt angry for days.  Now, I realize I have a choice; I'm paying for your service and I don't have to take that kind of treatment.

edited a few words.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Brentwood on October 08, 2010, 01:38:09 PM
I never fly, but I have heard that some airlines will put layovers in the city where their headquarters is even if it doesn't make sense when you look at the beginning and ending destinations. When I was younger we took a family vacation from Omaha to Orlando and had a layover in Minneapolis, and I know my parents have said that every flight they've ever taken with that airline (don't know which one, I'm not trying to be coy) has had a layover in Minneapolis.

It was probably Northwest (which was bought by Delta last year).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LeeLee88 on October 08, 2010, 02:15:13 PM
DH and I just had another lovely experience the other day, at a restaurant that was recommended to me.  It is a restaurant that we will never be going to again. 

First, we were seated by a hostess that really did not seem to give two poops about being there.  Didn't bother us too much, but her attitude was just a turn-off, you know?  Well something was apparently going on with our waitress, because we're sitting there for a while, and we can see the hostess arguing with some other waitresses, and then the hostess stomps over to us to get our drink orders in her lovely manner.  I ordered coffee, and when she brought it out, I kid you not, half of it was in the saucer that the cup was sitting on.  The hostess dropped the saucer and cup on the table and then blitzed off, not even giving me a chance to ask if I could have some more coffee, as there was just about half a cup of coffee still in my mug. 

Our waitress finally came, we ordered, and we wait.  During this time, I got to witness a fight (as in a yelling fight) between a waitress and a busboy.  Where they had the fight was in a hallway that was still completely visible to the dining area, and it was really awkward.  I also got to hear loads of cussing and yelling coming out of the kitchen every time the door was opened; also a mood-killer for me and DH. 

So our food finally comes, and our entrees were supposed to come with garlic bread.  I got these two hard-as-rocks rolls instead.  I asked the waitress about my garlic bread and she says "We're not serving garlic bread today" and walks off.  Well God knows that those two pieces of hard tack you left me aren't going to soak up the insane amount of grease that our entrees were literally floating in.  Right hand up, our food was floating in oil. 

While hubby and I were trying to pick out salvageable parts of our meals, two other tables were also complaining about their meals.  One customer was an elderly man who was getting frustrated with his meal because they had half-charred the meat (he was right beside me, which is how I was able to see for myself) and he couldn't chew it.  He had already re-ordered his meat a couple of times, and it was always charred.  Another table had ladies who all got the wrong meals entirely, and one had to wait by the kitchen for their waitress to finally come back out so she could tell her that the meals were incorrect for the entire group.  Mind you, there were only four tables that had people at them at the time, and the other table was just having dessert. 

I couldn't even finish my meal because it was so awful, and hubby and I just wound up paying, leaving a nominal tip and getting out.  The whole place was just in chaos, I tell you.  I was really mystified when I noticed all the awards the restaurant won for it's cooking hanging on the wall as DH and I were fleeing the scene.  My confusion was cleared when I noticed that the most recent award was from 7 years ago.  It shows!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: AprilRenee on October 08, 2010, 04:36:27 PM
Well, as of today I am joining the throngs of those who will not go to Regis. I Went in for a trim, told them 2-3 inches. She grabbed a hank of hair and said "about this much?" showing about 3 inches. I told her yes. She had me looking down in my lap so I couldn't see anything. Next time I looked up, my waist length hair was shoulder length. And then she argued with me about how much I approved her to cut off. I don't know how she got "FEET" of hair, out of inches. and now I can't talk about it because I will cry
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: supernova on October 08, 2010, 04:49:03 PM
Well, as of today I am joining the throngs of those who will not go to Regis. I Went in for a trim, told them 2-3 inches. She grabbed a hank of hair and said "about this much?" showing about 3 inches. I told her yes. She had me looking down in my lap so I couldn't see anything. Next time I looked up, my waist length hair was shoulder length. And then she argued with me about how much I approved her to cut off. I don't know how she got "FEET" of hair, out of inches. and now I can't talk about it because I will cry

Oh no!!!   :o   :'(

{{{{hugs}}}}  You must be devastated.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hyzenthlay on October 08, 2010, 05:09:19 PM
Bad hair cuts are why I found this guideline  http://community.livejournal.com/feyeselftrim/1827.html#cutid1

I trim my own durn hair now!

I think many many hairdressers really aren't that good, but modern haircuts allow a LOT of leeway for how even things are. My long straight hair does not, and I got tired of paying for bad cuts I had to have my DH even out for me. (It's hard to judge if the cut is straight with two mirrors, usually took me getting home and having him check.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Nora on October 08, 2010, 05:34:27 PM
Well, as of today I am joining the throngs of those who will not go to Regis. I Went in for a trim, told them 2-3 inches. She grabbed a hank of hair and said "about this much?" showing about 3 inches. I told her yes. She had me looking down in my lap so I couldn't see anything. Next time I looked up, my waist length hair was shoulder length. And then she argued with me about how much I approved her to cut off. I don't know how she got "FEET" of hair, out of inches. and now I can't talk about it because I will cry

I'm so sorry! What a *bad word* of a butcher you had!  :o
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Browyn on October 08, 2010, 06:15:58 PM
That was what I was gonna say. My grandmother used to tell people that any bride who didn;t have bruises had married another woman.

I'm so glad i'm far from that woman.
OT -- MY grandmother told me (well before I was married) "If your husband beats you, just remember -- he's got to sleep sometimes, and two-by-fours are easy to come by."  >:D

We now return you to your regularly scheduled gripefest. ;)

I like your grandma, she's spunky.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: otterwoman on October 08, 2010, 06:26:18 PM
Well, as of today I am joining the throngs of those who will not go to Regis. I Went in for a trim, told them 2-3 inches. She grabbed a hank of hair and said "about this much?" showing about 3 inches. I told her yes. She had me looking down in my lap so I couldn't see anything. Next time I looked up, my waist length hair was shoulder length. And then she argued with me about how much I approved her to cut off. I don't know how she got "FEET" of hair, out of inches. and now I can't talk about it because I will cry


I'm so sorry. Did you let her live?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on October 08, 2010, 07:29:31 PM


*snip-snip*

So our food finally comes, and our entrees were supposed to come with garlic bread.  I got these two hard-as-rocks rolls instead.  I asked the waitress about my garlic bread and she says "We're not serving garlic bread today" and walks off.  Well God knows that those two pieces of hard tack you left me aren't going to soak up the insane amount of grease that our entrees were literally floating in.  Right hand up, our food was floating in oil. 


They served you Dwarven Bread?   ;D

/Discworld threadjack
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Browyn on October 08, 2010, 07:56:55 PM
I'm trying to remember the name of the bank my grandmother used to use.  I say "used to," because when my grandfather died, the bank cut off Grandma's access to all of her money.  Her name was on all of the accounts, but it took over two weeks for them to decide that the money did in fact belong to her.  Fortunately, she had an account at another bank.  And after that, she ONLY had an account at that other bank.

I know that it was extremely stressful for your Grandmother, but I was under the impression that what the bank did was either very legal or SOP at most banks.  I even remember someone saying that if your spouse died, they recommended that the surviving spouse run to the bank and get enough cash to survive for several months; even though it sounded absolutely heartless.

Depends greatly on how the accounts are set up.  If you are joint on the account with your spouse you should not have any issues, if you are set up as beneficiary on sole owner accounts it will take time.

I am in the US.  I was POD (payable on death) on all my Dad's accounts (checking and CDs).  When he passed away this winter I had access to his money as soon as I had a copy of the death certificates. I literally walked into the bank with the paperwork and walked out with a check.  It was really fortunate as otherwise I would not have had the liquid cash to pay for the funeral.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on October 08, 2010, 08:02:54 PM
I never fly, but I have heard that some airlines will put layovers in the city where their headquarters is even if it doesn't make sense when you look at the beginning and ending destinations. When I was younger we took a family vacation from Omaha to Orlando and had a layover in Minneapolis, and I know my parents have said that every flight they've ever taken with that airline (don't know which one, I'm not trying to be coy) has had a layover in Minneapolis.

Many airlines 'hub' into and out of a particular city. It's way more economical than having a million underused flightes from smalltownA to largertwownB. This shouldn't be huge surprise. People generaly pick an airline based on a balance between price, and what's convenient for them (nearest airport).  Also, layovers aren't a state secret. You can easily discover where your 'non-stop' (::)) is stopping by looking carefully at the itenary.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on October 08, 2010, 08:10:54 PM
Ebay - no horrid story though, I've actually only ever had good experiences (well, there was one or two books that never showed up, but I got those refunded without any problems), however, I was so appalled at their policy change, that I refused to use them ever again. I've only ever bought things, never sold anything, but even as a buyer I think their policy of sellers not being allowed to leave negative feedback is absolutely ridiculous!

Not Ebay, but after a few bad experiences, I'll never, ever, ever, ever use paypal again. Period. And this is stated clearly, in about a million places, with every auction I post.

Just last week, I had a winner say 'no paypal, how am I supposed to pay you?' When the terms are clearly stated. Even after directing her to a commercial website where she could submit her CC securely, she balked. Fine ::). I agreed to let her out of the auction in exchange for no bad feedback, and never bidding on one of my auctions again. (because I could have reported her as a non-paying bidder).

I'd leave ebay in a heartbeat if there were an alternative.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dazi on October 08, 2010, 08:19:49 PM
Mine peeve is currently with a credit card company...DISCOVER.  My bill is coming up due next week and today I had a very unexpected, very large cash purchase that had to be made...so my funds are now very tight for the rest of the week. I get paid next week.

I called and asked if they would accept a post dated payment (as in I would give them authorization right now) for 2 days after my due date so I wouldn't get hit with a $35.00 late charge.  The first guy transferred me to the hardship department who said they couldn't help me as it was only going to be a one time deal.click.  I called back a got a very snotty girl that refused to even consider it, wouldn't transfer me to someone over her and hung up on me again.  I am so freaking po'd right now...which is why I am not calling back a third time.

In 11 years have never missed a payment and never paid just a minimum balance.  I only have maybe a $500.00 balance left on their card and as soon as I pay it off, it will be closed...and I will never use Discover again.

...and just for perspective I called two other regular bills(one credit card, one utility) that were due today (that I was going to pay on-line when I got home this evening) say, "No problem Mrs. D, you have never missed a payment.  What date would you like us to set the withdrawl for?".  No problem, no hassle.  What the heck gives with Discover?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Browyn on October 08, 2010, 08:23:10 PM
Does Nordstrom charge you for the fitting, or is there an obligation to buy a bra? How does the expense work? I would love to get a professional fitting, but I'm not interested in spending more than $50 on a bra if I can help it. Any information would be greatly appreciated!

I haven't been to Nordstrom for one, but there are a lot of smaller, independent stores which do them for free.  Depending on your size, $50 might be cutting it close if you want to buy (I've noticed the odder sizes tend to get more expensive) but I've also walked out of stores empty-handed after a fitting and there never seemed to be any indication from the staff that I was wrong to do so.

Also there are lots of instructions on line on how to measure yourself and figure out your bra size.  I did this for my elderly Mother in law (she is in a nursing home) she needed new bras but didn't know what size.  The bras in her drawer were 36DD, she needed a 44B.  Her bras were uncomfortable so she just kept going up in cup size so she didn't have to admit to herself she gained weight.  Of course the new bras fit much better and actually made her look thinner since her tatas were up where they belonged instead of flopping around in a too big cup.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Glaceon on October 09, 2010, 06:58:31 AM
All the Regis horror stories scare me a little, since that's where I go.  Of course, it's not the salon itself that I go for; it's my stylist.  She's amazing and I love her.  I'd go to whatever salon she worked for.  I don't know what I'd do if she ever moved or quit.

I don't think I've ever actually sworn off a place (and stuck to it, anyway).  I've had bad experiences at a lots of places, but nothing I would blame on the company or that was bad enough to refuse to go back.  I must just be lucky.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Emmy on October 09, 2010, 07:17:49 AM
A bad hairstylist story from the 80's when I was a kid.  My mom took me to get a haircut at the usual place.  The hairdresser we usually have was not available so we went with somebody we never had before .  My mom told her that she wanted my hair cut in a bob and emphasized she did not want it cut short around the ears.  My mom waited in the waiting area and was horrified to see that hairdresser had done explicitly what my mom had told her not to do and cut it short around the ears.  Not only that, but it was also cut crooked.  I think my dad straightened it up at home and because it was so short, I got comments about looking like a boy at school.  I don't remember whether that stylist continued to work there for a long time, but I can say our family no longer would have her.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: exitzero on October 09, 2010, 07:28:22 AM
There is an Indian restaurant walking distance from my house. I was SO excited when they opened, I had visions of lovely food every couple of nights. ( I hate to cook.)

At about my third of fourth visit, I got some chicken curry and brought it home, ate it, and proceeded to get VIOLENTLY ill about 1/2 hour later. I mean I thought I was dying.

I called them up to let them know that I thought something was off about there curry. (It was the first thing I had eaten since a danish in the morning, so it couldn't have been anything else I ate.)

They YELLED and SCREAMED at me that there was nothing wrong with their food, it was just too hot, I'm not used to hot, and besides no one else complained.

I tried explaining that it wasn't very hot, I have much hotter food all the time, and besides hot food will give you heartburn not make you so violently ill. I also reminded them that I was their first customer of the day, so no one else had time to eat it and complain yet.

They would not listen to me. They continued to yell and scream that there was nothing wrong with their food, how dare I suggest it! I finally gave up and hung up.

A few minutes later THEY CALLED ME BACK! They must have had caller ID. They tried to rant and rage at me some more.

I finally lost my cool and told them that if they want to poison their customers, that's their business. I was trying to be nice by warning them that something was wrong. Then I hung up.

I got home from work the next day, and THEY CALLED ME AGAIN. Only this time they were nice.They must have gotten some other complaints, because now they were trying to be so sweet to me, telling me to come back, they would give a free dinner.

I told them there was NO WAY I was ever setting foot in that place again!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: VorFemme on October 09, 2010, 12:05:39 PM
VorGuy started going to a particular stylist when he was in Georgia on Reserve Duty (two weeks a quarter and 30 days or so in the summer).  This was 1990 or so - we used her as the family stylist when we lived there 1992 to 1996 (except for a "bob" that Ambrosia Hino needed after breaking her forearm - her hair had been to her shoulder blades - between the ambulance, surgery, spending the night in the hospital, and VorGuy trying to feed her when she came out of anesthesia, she needed her hair cut very short - the bob showed the bottom of her ears when Cheap Cuts got through).

We moved back to the area in 1998 and went back to her - maybe not more than a few times a year (AH and I were usually keeping our hair shoulder length or longer).  In 2003 or so, the group of stylists moved to a new building, billed themselves as a "spa", added a hot stone massage room, and went upscale - raising their prices.  As established customers, we got a grandfathered rate - AH had her hair done there for her junior prom (manager at fast food place scheduled her to work the night of her senior prom and then her scheduled relief didn't show up - nothing to do with Stylista and the spa).

I got a haircut from her before I moved to Texas in 2006, just so I could take my time finding someone to cut my hair again.  Heck, I came back twice to visit AH and got another trim just because I was in the area and wanted to say "hi!"

Until the day when AH went in and mentioned that she was growing out her hair for her wedding in a few months.  Stylista asked about the highlights in her hair, AH mentioned that a friend did them for her (Stylista hadn't done them).  Stylista was out of the price range for highlights, but KNEW the quirks of AH's hair from cutting it for about fifteen years (off & on).  So hair cuts were gotten from Stylista and the highlights from the friend.

The next thing AH knows, instead of an inch or so of split ends hitting the floor - three to five inches (or more?  I wasn't there) of hair was on its way to the ground...........three or four months is not long enough for hair to grow that much longer, so her hair style for the wedding was NOT what she'd planned when she got the dress and tiara to hold her veil. 

Stylista and the spa haven't been entered by a VorFamily member since.  It does make it easier to boycott someone if they are 850 miles away - but I tend to be there at least once or even twice a year...........and I no longer pass out her business card to friends still living in that area.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: morkiecoco on October 12, 2010, 07:29:12 AM
Maria's Pasta.  It was a local pasta store that made pasta from scratch.  Once I purchased a family Lasagna, and cooked it for a pre-thanksgiving meal, like the day before or something like that.  Found a huge piece of plastic, looked like a wheel from when the pasta would of been rolled out flat.  Called the store and asked for the manager.  Manager did not speak English.  I wrote a letter to them, including a picture of the piece.  No response.  about a month later I was going near the store, so I went in to see if they got my letter.  Their response, oh yea that happens from time to time.  Your fine right?

Ummmmm.  Told everyone not to go there. I never went back. A year later they out of business.. Sorry but that should never happen...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bluedahlia on October 12, 2010, 09:50:56 AM
Two different restaurant stories:

1.  I was meeting one of my BFFs for lunch at a particular pizza place near her work.  The seat I chose had a great view straight into the kitchen.  I watched the hostess finish eating something with her fingers, LICK her fingers and then pick up a stack of clean plates that she brought out to place on the buffet.  Yuck.  I waited for my friend outside and we went to the BBQ place down the street.

2.  Dinner in a pizza joint that was trying to restyle itself as an Italian restaurant.  The food was REALLY bad (nothing seasoned at all, a 1/4 cup of water on the bottom of my pasta plate, etc.) but the worst were the meatballs.  They were still red inside.  We flagged the waitress who tried to say that they were red because of the dye in the meat.  Um...unscrupulous butchers use red dye to pass off old meat as fresh.  These were uncooked AND old?  I called the state health department the next morning.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DottyG on October 12, 2010, 12:40:21 PM
Mine peeve is currently with a credit card company...DISCOVER.  My bill is coming up due next week and today I had a very unexpected, very large cash purchase that had to be made...so my funds are now very tight for the rest of the week. I get paid next week.

I called and asked if they would accept a post dated payment (as in I would give them authorization right now) for 2 days after my due date so I wouldn't get hit with a $35.00 late charge.  The first guy transferred me to the hardship department who said they couldn't help me as it was only going to be a one time deal.click.  I called back a got a very snotty girl that refused to even consider it, wouldn't transfer me to someone over her and hung up on me again.  I am so freaking po'd right now...which is why I am not calling back a third time.

In 11 years have never missed a payment and never paid just a minimum balance.  I only have maybe a $500.00 balance left on their card and as soon as I pay it off, it will be closed...and I will never use Discover again.

...and just for perspective I called two other regular bills(one credit card, one utility) that were due today (that I was going to pay on-line when I got home this evening) say, "No problem Mrs. D, you have never missed a payment.  What date would you like us to set the withdrawl for?".  No problem, no hassle.  What the heck gives with Discover?

That's odd. Because I will always choose my Discover card over my Mastercard, if at all possible.  Because MC is horrible.  Discover is willing to work with me on timing of payments.  They do the 5% cashback thing (that I love).  (MC's "Thank You Points" are a huge JOKE.)  Discover has a better website that's more userfriendly.

Discover has my business based on my past dealings with them.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on October 12, 2010, 03:35:06 PM
I always thought my mom was secretly telling the hairdressers to cut off more than what I asked for as a kid.  She preferred short hair on me.  However after several hair cuts where I went from mid back to chin length I started having my mom cut my hair and she never took off more than a few inches. 

That said, the worst experience I had was also at a Regis.  They left the ends sticking out of the papers during my perm.  Every end was bent over back wards and started splitting immediately.  My wanted 80s poodle perm puff turned into a frizzy 80s snarl.  Awful.  Later when I was growing out my bangs the stylist told me I would "never be able to grow them out because I would get sick of them".  Uh...they grew out in less than two years.  If I had let him cut them they wouldn't have grown out.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Kaymyth on October 12, 2010, 05:27:06 PM
Mine peeve is currently with a credit card company...DISCOVER.  My bill is coming up due next week and today I had a very unexpected, very large cash purchase that had to be made...so my funds are now very tight for the rest of the week. I get paid next week.

I called and asked if they would accept a post dated payment (as in I would give them authorization right now) for 2 days after my due date so I wouldn't get hit with a $35.00 late charge.  The first guy transferred me to the hardship department who said they couldn't help me as it was only going to be a one time deal.click.  I called back a got a very snotty girl that refused to even consider it, wouldn't transfer me to someone over her and hung up on me again.  I am so freaking po'd right now...which is why I am not calling back a third time.

In 11 years have never missed a payment and never paid just a minimum balance.  I only have maybe a $500.00 balance left on their card and as soon as I pay it off, it will be closed...and I will never use Discover again.

...and just for perspective I called two other regular bills(one credit card, one utility) that were due today (that I was going to pay on-line when I got home this evening) say, "No problem Mrs. D, you have never missed a payment.  What date would you like us to set the withdrawl for?".  No problem, no hassle.  What the heck gives with Discover?

That's odd. Because I will always choose my Discover card over my Mastercard, if at all possible.  Because MC is horrible.  Discover is willing to work with me on timing of payments.  They do the 5% cashback thing (that I love).  (MC's "Thank You Points" are a huge JOKE.)  Discover has a better website that's more userfriendly.

Discover has my business based on my past dealings with them.



Things like this are entirely dependent on the luck of the CSR draw.  My first temp gig was at a credit card customer service call center, and there was a wide range of competency and/or giving a <bleep> throughout the floor.  There are good people who try to do the best job they can for their customers....and then there are the lazy idjits who could give a flying flip.  Turnover is pretty high on all levels.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dazi on October 12, 2010, 07:03:48 PM
Mine peeve is currently with a credit card company...DISCOVER.  My bill is coming up due next week and today I had a very unexpected, very large cash purchase that had to be made...so my funds are now very tight for the rest of the week. I get paid next week.

I called and asked if they would accept a post dated payment (as in I would give them authorization right now) for 2 days after my due date so I wouldn't get hit with a $35.00 late charge.  The first guy transferred me to the hardship department who said they couldn't help me as it was only going to be a one time deal.click.  I called back a got a very snotty girl that refused to even consider it, wouldn't transfer me to someone over her and hung up on me again.  I am so freaking po'd right now...which is why I am not calling back a third time.

In 11 years have never missed a payment and never paid just a minimum balance.  I only have maybe a $500.00 balance left on their card and as soon as I pay it off, it will be closed...and I will never use Discover again.

...and just for perspective I called two other regular bills(one credit card, one utility) that were due today (that I was going to pay on-line when I got home this evening) say, "No problem Mrs. D, you have never missed a payment.  What date would you like us to set the withdrawl for?".  No problem, no hassle.  What the heck gives with Discover?

That's odd. Because I will always choose my Discover card over my Mastercard, if at all possible.  Because MC is horrible.  Discover is willing to work with me on timing of payments.  They do the 5% cashback thing (that I love).  (MC's "Thank You Points" are a huge JOKE.)  Discover has a better website that's more userfriendly.

Discover has my business based on my past dealings with them.



Things like this are entirely dependent on the luck of the CSR draw.  My first temp gig was at a credit card customer service call center, and there was a wide range of competency and/or giving a <bleep> throughout the floor.  There are good people who try to do the best job they can for their customers....and then there are the lazy idjits who could give a flying flip.  Turnover is pretty high on all levels.

Weird...I have never had a problem with MC and until the other day I had never had an issue with Discover.  MC was one of the companies I called and they bent over backwards to help me out.  I tried Discover again and still didn't get anywhere...I did manage to wrangle enough cash to make the minimum payment, but I hate making minimum payments.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: DangerMouth on October 13, 2010, 08:21:27 PM
All the Regis horror stories scare me a little, since that's where I go.  Of course, it's not the salon itself that I go for; it's my stylist.  She's amazing and I love her.  I'd go to whatever salon she worked for.  I don't know what I'd do if she ever moved or quit.

I don't think I've ever actually sworn off a place (and stuck to it, anyway).  I've had bad experiences at a lots of places, but nothing I would blame on the company or that was bad enough to refuse to go back.  I must just be lucky.

A good stylist is worth their weight in gold ;)

I'd follow mine if she only only took paypal, thru eBay, and asked me to shop exclusively at Vicoria's Secret and fly Biman Bangladesh Airline ;D
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Visiting Crazy Town on May 24, 2011, 01:00:40 PM
 I am reserecting the thread to add
 I will never step foot in my local *small Clothing shop* again .  I went the recently to purchase a birthday gift for my cousin.  She is tiny (size 2) and I am not (size 26).  I was looking at dress and  I found one that i liked  but I could  not find one in her size, so i flagged down one of the sale associates that were ignoring me to ask if they had it in her size but before  I could get my question out .  The sales associate looked at me rolled her eyes and told  they do not carry anything in my size and I should try LB on the other side of the mall and then went back to talking to her coworker

Shay
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: happygrrl on May 24, 2011, 01:13:55 PM
Shay, I had the same thing happen to me in a store that rhymes with Pacy's. I was looking in the Juniors section for my tiny cousin in law, and found this really cute sweater I thought she'd love. As I was standing there, debating on whether to get her a pair of jeans to go with it, and oh--those shoes she really likes--a sales associate eyes me up and down, and tells me that that won't fit me.

Really? No joke?! Gad, I am astonished. I never thought that a size 0 wouldn't fit my size 10 butt. Heck, I can lube up with some Crisco, and it should slide on with a pair of vise grips, and some major tugging.  ::)

Honestly--what possesses some people?
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: ica171 on May 24, 2011, 01:16:36 PM
Shay, I had the same thing happen to me in a store that rhymes with Pacy's. I was looking in the Juniors section for my tiny cousin in law, and found this really cute sweater I thought she'd love. As I was standing there, debating on whether to get her a pair of jeans to go with it, and oh--those shoes she really likes--a sales associate eyes me up and down, and tells me that that won't fit me.

Really? No joke?! Gad, I am astonished. I never thought that a size 0 wouldn't fit my size 10 butt. Heck, I can lube up with some Crisco, and it should slide on with a pair of vise grips, and some major tugging.  ::)

Honestly--what possesses some people?

I think there are people in this world who think that people they deem to be overweight don't actually know they're overweight. So they take it upon themselves to inform these sad souls, usually in the most rude and demeaning way possible. Apparently they're unfamiliar with the phrase "mind your own business."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: leafeater on May 24, 2011, 01:31:27 PM
I take medication that carries a risk of birth defects, were I to become pregnant unexpectedly.  Consequently, I take vitamins and am extremely careful not to let a surprise pregnancy occur.

Doctor D. put me on this medication when I was 12 years old.  When I was 19, he informed me that I'd entered my "child-bearing years" and he insisted that I switch to Other Brand, which had a much lower risk of birth defects.

I disagreed.  There was no reason to decide that my child-bearing years had abruptly begun when I turned nineteen.  Changing brands would also be a huge ordeal, requiring me to suspend my driving privileges for at least six months and putting me at risk of traumatizing health issues.  I told Doctor D. my decision was to continue with Original Brand medicine until I was ready to begin a family, at which point I would happily take his advice.

After that conversation, Doctor D's nurses stopped returning my phone calls.  When I did get one on the phone (desperate to refill my much-needed prescription) they hemmed and hawed and said things like "Doctor D. really wants all child-bearing women to take New Brand drug."  More than once, I nearly didn't get my refill in time because they were giving me the runaround.

Finally, I gave up and switched to Doctor A.  He was shocked when I told him my story and agreed that switching brands was in no way a wise choice for me unless pregnancy was a priority.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MissRose on May 24, 2011, 01:32:05 PM
Any person who would dare give me a hard time for purchasing (or browsing) for a gift for a relative or friend in a department of any store in an area where I know the clothes (in that area) would not fit me, I would immediately demand a manager to voice my displeasure in a polite way. 

Same thing would apply if I stepped into a high end store and was given a hard time even if I was just browsing while I was wearing casual clothes. 

Appearances can be deceiving, and you never know!

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Mediancat on May 24, 2011, 02:28:05 PM
I take medication that carries a risk of birth defects, were I to become pregnant unexpectedly.  Consequently, I take vitamins and am extremely careful not to let a surprise pregnancy occur.

Doctor D. put me on this medication when I was 12 years old.  When I was 19, he informed me that I'd entered my "child-bearing years" and he insisted that I switch to Other Brand, which had a much lower risk of birth defects.

I disagreed.  There was no reason to decide that my child-bearing years had abruptly begun when I turned nineteen.  Changing brands would also be a huge ordeal, requiring me to suspend my driving privileges for at least six months and putting me at risk of traumatizing health issues.  I told Doctor D. my decision was to continue with Original Brand medicine until I was ready to begin a family, at which point I would happily take his advice.

After that conversation, Doctor D's nurses stopped returning my phone calls.  When I did get one on the phone (desperate to refill my much-needed prescription) they hemmed and hawed and said things like "Doctor D. really wants all child-bearing women to take New Brand drug."  More than once, I nearly didn't get my refill in time because they were giving me the runaround.

Finally, I gave up and switched to Doctor A.  He was shocked when I told him my story and agreed that switching brands was in no way a wise choice for me unless pregnancy was a priority.

I'm wondering if Dr. D was getting a little something extra every time he "convinced" someone to switch to the new drug.

Rob
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: leafeater on May 24, 2011, 02:40:04 PM
I take medication that carries a risk of birth defects, were I to become pregnant unexpectedly.  Consequently, I take vitamins and am extremely careful not to let a surprise pregnancy occur.

Doctor D. put me on this medication when I was 12 years old.  When I was 19, he informed me that I'd entered my "child-bearing years" and he insisted that I switch to Other Brand, which had a much lower risk of birth defects.

I disagreed.  There was no reason to decide that my child-bearing years had abruptly begun when I turned nineteen.  Changing brands would also be a huge ordeal, requiring me to suspend my driving privileges for at least six months and putting me at risk of traumatizing health issues.  I told Doctor D. my decision was to continue with Original Brand medicine until I was ready to begin a family, at which point I would happily take his advice.

After that conversation, Doctor D's nurses stopped returning my phone calls.  When I did get one on the phone (desperate to refill my much-needed prescription) they hemmed and hawed and said things like "Doctor D. really wants all child-bearing women to take New Brand drug."  More than once, I nearly didn't get my refill in time because they were giving me the runaround.

Finally, I gave up and switched to Doctor A.  He was shocked when I told him my story and agreed that switching brands was in no way a wise choice for me unless pregnancy was a priority.

I'm wondering if Dr. D was getting a little something extra every time he "convinced" someone to switch to the new drug.

Rob

Could be.  That would explain the bizarre timing.  You would think he would bring this up when I first listed birth control pills as a second medication I was taking on my medical forms, but he didn't say anything then.  It was almost a year later when he decided I was suddenly at risk of pregnancy.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MommyPenguin on May 24, 2011, 02:49:42 PM
That or he's being extra cautious because of the people who will sue doctors for anything and everything.  I hate what lawsuits have done to our country (and others).
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bansidhe on May 24, 2011, 03:53:12 PM
One of Two

I have just fired my doctor and am in the process of finding a new one.

I carry an Epi-Pen because I'm allergic to wasp and bee stings. (Yep, found that out the hard way.) When one Epi-Pen expires, I have the prescription refilled and get a new one. Every time this requires multiple phone calls because my doctor's office won't get back to the pharmacy and OK the refill. They just never get around to it and it's very tiresome.

This year, there was a twist: the doctor's office got back to the pharmacy right away and denied the refill because I haven't been seen by the doctor for almost a year. I haven't been seen because I haven't had any health issues. Mammograms, etc. can - and have been - done without seeing the doctor.

A wasp/bee sting allergy is not a medical condition that needs to be monitored on a regular basis, like hypertension or diabetes. There is no valid reason for me to make an appointment just to get a new Epi-Pen. I explained this to the doctor's office. They did not back down and very snottily insisted that I make an appointment. Thus, they are fired.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hobish on May 24, 2011, 04:00:13 PM
I take medication that carries a risk of birth defects, were I to become pregnant unexpectedly.  Consequently, I take vitamins and am extremely careful not to let a surprise pregnancy occur.

Doctor D. put me on this medication when I was 12 years old.  When I was 19, he informed me that I'd entered my "child-bearing years" and he insisted that I switch to Other Brand, which had a much lower risk of birth defects.

I disagreed.  There was no reason to decide that my child-bearing years had abruptly begun when I turned nineteen.  Changing brands would also be a huge ordeal, requiring me to suspend my driving privileges for at least six months and putting me at risk of traumatizing health issues.  I told Doctor D. my decision was to continue with Original Brand medicine until I was ready to begin a family, at which point I would happily take his advice.

After that conversation, Doctor D's nurses stopped returning my phone calls.  When I did get one on the phone (desperate to refill my much-needed prescription) they hemmed and hawed and said things like "Doctor D. really wants all child-bearing women to take New Brand drug."  More than once, I nearly didn't get my refill in time because they were giving me the runaround.

Finally, I gave up and switched to Doctor A.  He was shocked when I told him my story and agreed that switching brands was in no way a wise choice for me unless pregnancy was a priority.

There is a white rage inside me on your behalf.
(http://smilearchive.com/s/contrib/ed/madfire.gif)

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bansidhe on May 24, 2011, 04:01:42 PM
Two of Two

My husband and I stopped at a local Mexican restaurant for lunch. After checking out the menu, I decided to get the guacamole salad, which contained guacamole, tomatoes, olives, and such on a bed of lettuce.

Our waitress was on the surly side, which should have served as a warning to us. When our food was ready, she plopped it down in front of us without a word. My husband's looked pretty darn good, but I received...a small bowl of guacamole. Just guacamole.

I called the waitress back over and let her know that there had been a mistake and that I'd actually ordered the guacamole salad, not just a bowl of guacamole. She snapped, "Does it have lettuce on it?" I showed her the bowl. No lettuce. She grabbed the bowl and marched off with it.

A few minutes later, she returned and put the "new" dish in front of me. It was the same bowl with the same scoop of guacamole, but she'd sprinkled some shredded lettuce over it. Ta da! Salad!

Husband and I wound up laughing so hard we were having trouble breathing, let alone eating. We never went back and the place closed down some months later.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: nutraxfornerves on May 24, 2011, 04:10:16 PM
Before we were married, Mr. Nutrax was the victim of check forgery. I'm not going to go into details, except to say that the amount was large enough that it was a felony, and that the forger was easily identified and arrested. There were two banks involved. Where we live, the law says that the victim of check forgery is the bank, not the customer. The bank has to restore the money & go after the forger for restitution.

As soon as he had the information he needed, Mr. Nutrax visited each bank.

Bank A. Manager basically said "This is horrible. Here, we'll restore your money. And let's close out that account right now and open you a new one, just in case."  Elapsed time: about an hour.

Bank B. Manager said he didn't want to be involved because he might have to testify. Handed over some forms & told Mr. Nutrax to bring them back. Forms were returned & bank came up with all sorts of reasons why it would take time or nothing could be done and so on. After about a half dozen visits, Mr. Nutrax began calling and writing corporate headquarters. He enlisted a friend who had worked as an accountant. He finally got a letter saying "You only have X time to file a claim after a forgery. Time's up. We aren't going to do anything.'

At the same time, the district attorney prosecuting the forger was sending subpoenas to corporate HQ for documents needed to prosecute the case. The subpoenas were being ignored. Mr. N. told the DA of his problems.

DA's office decides that it might be a good idea to put out a public service announcement about what to do in case of identity theft. The announcement was going to be titled something like "Identity Theft? Don't Expect Your Bank to Help."  Would Mr. N. like to be the personal case sued in the announcement? A picture of him in his wheelchair outside a branch of Bank B might just be a hook for good media coverage. Somehow, the notion of this proposed press release just happened to be conveyed to Bank B headquarters.

Mr. N suddenly got a letter saying that they had decided to restore the money as a measure of good will. The DA suddenly got the subpoenaed documents.

Time elapsed: one year.

Guess which bank has our business now?

P.S. Neither bank was BofA, but I'm not going to identify them further. Forger pled guilty to charges.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sirius on May 24, 2011, 04:23:37 PM
Shay, I had the same thing happen to me in a store that rhymes with Pacy's. I was looking in the Juniors section for my tiny cousin in law, and found this really cute sweater I thought she'd love. As I was standing there, debating on whether to get her a pair of jeans to go with it, and oh--those shoes she really likes--a sales associate eyes me up and down, and tells me that that won't fit me.

Really? No joke?! Gad, I am astonished. I never thought that a size 0 wouldn't fit my size 10 butt. Heck, I can lube up with some Crisco, and it should slide on with a pair of vise grips, and some major tugging.  ::)

Honestly--what possesses some people?

I think there are people in this world who think that people they deem to be overweight don't actually know they're overweight. So they take it upon themselves to inform these sad souls, usually in the most rude and demeaning way possible. Apparently they're unfamiliar with the phrase "mind your own business."

Let me tell you a nice story about this subject.

I went into a petite/junior petite store.  For the record, the only thing I wear that's a single digit size is my wedding ring.  The sales person came over and asked if she could help me, and I told her I wanted to see the scarves because the ones on the mannequins were so nice.  She led me over to the scarves and said, "Let me show you my favorite," which was a beautiful pewter background with red roses and black foliage (believe me, the description doesn't do it justice).  I bought that one and another one, and some socks.  Those were probably the only items in the store that would fit me, but the salesperson was so nice and so helpful I spent close to $50 in that store (back when $50 was a lot of money.)   It was so nice to be treated like a valuable customer, even if I couldn't wear 99% of what the store offered. 

I've had good experiences in other stores, but that one sticks out in my mind because there was no way I could fit into anything in the store except for the socks and the scarves, but the salesperson didn't point that out to me; she helped me pick out something I could wear.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: artk2002 on May 24, 2011, 04:27:04 PM
This year, there was a twist: the doctor's office got back to the pharmacy right away and denied the refill because I haven't been seen by the doctor for almost a year. I haven't been seen because I haven't had any health issues. Mammograms, etc. can - and have been - done without seeing the doctor.

A wasp/bee sting allergy is not a medical condition that needs to be monitored on a regular basis, like hypertension or diabetes. There is no valid reason for me to make an appointment just to get a new Epi-Pen. I explained this to the doctor's office. They did not back down and very snottily insisted that I make an appointment. Thus, they are fired.

While frustrating, they may be required to do this by the state or by the DEA.  They're trying to crack down on doctors who prescribe/renew without actually seeing the patient.  Unfortunately, the regulations don't discriminate between relatively innocuous things like epi-pens and CII substances like morphine.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Piratelvr1121 on May 24, 2011, 04:31:39 PM
When I was on ADD meds, I had to see my doctor every few months to keep getting the script, since they are often abused. 
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: jenny_islander on May 24, 2011, 04:44:33 PM
I have patronized the same beauty shop for most of my adult life because when I was old enough to schedule my own haircuts, they were the only one out of a dozen beauty shops and home hairdressers who did not give me mall bangs.  The others all gave me mall bangs even when I specifically said, NO, don't mess with my bangs, I do not want any gunk in my hair.  However, they weren't on my list to begin with because they are extremely expensive.  All any of the other 11 had to do was listen to the person in the chair.  Instead they lost my business to a place I wouldn't even have considered without their "help."
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: bansidhe on May 24, 2011, 05:31:35 PM
While frustrating, they may be required to do this by the state or by the DEA.  They're trying to crack down on doctors who prescribe/renew without actually seeing the patient.  Unfortunately, the regulations don't discriminate between relatively innocuous things like epi-pens and CII substances like morphine.

It's possible and I could understand that rationale, although they just gave the OK for my other prescription refill yesterday.  ???
And if that is the case, they should train their front office staff to explain that instead of just repeating, "Well, you have to see the doctor or we won't refill it!" over and over.

Honestly, this is just the straw that broke the camel's back. Even if they called me back, apologized, and refilled the Epi-Pen prescription, I want to go to an office where I'm not treated like a number.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Asharah on May 24, 2011, 07:14:57 PM
Dentist I had been seeing for several years told me I needed some crowns. No surprise, he'd done several crowns for me in the past, and my insurance covered about half of it. But now, I'm given an estimate for gold-based crowns instead of regular metal. It turns out that they have a new policy of only doing gold-based crowns because they're SO MUCH BETTER! YEAH RIGHT! What it is is about $200 more per crown and my insurance company won't cover the extra cost! So I am supposed to throw all that money away because they won't make an exception in their policy for a longtime customer and flatout refuse to give me another choice! The next they heard from me was to send my records to my new dentist!  >:(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Pinky830 on May 24, 2011, 08:37:53 PM
This year, there was a twist: the doctor's office got back to the pharmacy right away and denied the refill because I haven't been seen by the doctor for almost a year. I haven't been seen because I haven't had any health issues. Mammograms, etc. can - and have been - done without seeing the doctor.

A wasp/bee sting allergy is not a medical condition that needs to be monitored on a regular basis, like hypertension or diabetes. There is no valid reason for me to make an appointment just to get a new Epi-Pen. I explained this to the doctor's office. They did not back down and very snottily insisted that I make an appointment. Thus, they are fired.

While frustrating, they may be required to do this by the state or by the DEA.  They're trying to crack down on doctors who prescribe/renew without actually seeing the patient.  Unfortunately, the regulations don't discriminate between relatively innocuous things like epi-pens and CII substances like morphine.

To refill a prescription, a doctor has to have a valid doctor-patient (or veterinarian-client-patient) relationship. It's not only good medicine, it's usually state law. What that relationship involves is not always made clear, but it does generally involve seeing the patient at least once a year. Now, in your case I would have probably refilled it once and told you I needed to see you before I refilled it again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: sparksals on May 24, 2011, 09:09:35 PM
Another reason could be insurance requirements.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JadeAngel on May 24, 2011, 09:47:11 PM
I have been tossing up whether to add this story, since I can't really lay claim to never planning to shop at this store again, when I've never actually shopped there in the first place, but here goes...

There is a shoe store up the road from where I work which has a name which is a pun on a certain TV series set in New York City and they carry high end designer shoes, usually expensive, but very gorgeous. I have been into this place three times so far, but have left each time without even trying anything on.

1st time - I walk in and the assistant at the counter disappears into the back room (please note this is during my lunch break and I am dressed in business attire) after browsing for a little while I'm beginning to wonder why she hasn't come back, loath to interrupt her or access staff only areas to look for her, I make a decision to go run a few errands now and pop back later.

2nd try - I come back to the store a few days later and find the desk deserted and three ladies having a chat in the seating area at the rear of the store, clearly one of them is the sales assistant, but as she doesn't wear a uniform or name tag it's impossible to tell which and I browse for a good ten to fifteen minutes while they ignore me completely and gossip about last weekend before I leave the store.

3rd and final try - I arrive at the store and find the sales assistant, this time lounging on the chaise at the back of the store, chatting on her mobile phone. She makes no move to end her call, or get up, or acknowledge me in any way and once again I browse the store for a good ten minutes before giving up and going on my way never to return.

I have come to the conclusion that there is a reason you never see anyone browsing in that store, or leaving it with merchandise in hand. The only mystery is how it has managed to stay open for this long...
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: crella on May 24, 2011, 09:55:31 PM
Quote
Apparently someone had marked the order as complete (even though they had no record that the swing had been picked up), so I was charged but I never got the item.

This happened to my mother, same store, but it was a dishwasher. She ordered the dishwasher, they came and found it wouldn't fit under the counter, and they took it right back without even taking it out of the box. It took her monthsto get a refund, the  guys who brought the dishwasher back to the warehouse didn't do the paperwork. They practically accused my mother of lying/having a bad memory before they'd admit they made a mistake. She had to bring her lawyer into it. Once they got a letter from him, they looked for the dishwasher in the system, found it and finally refunded her money.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: starlight on May 25, 2011, 12:36:21 PM
Best Buy has always been wishy washy at best.  They have now sealed their fate with us though. We were looking for a new fridge, and several stores had the one we wanted on sale for around $1700.  We stopped at Best Buy and they had the exact fridge we wanted as a floor model on clearance for $1400.  Perfect!  We bought it then and there and arranged for delivery in about 3 weeks (we needed the delay to finish some work in the kitchen.)

3 weeks later fridge is delivered on-time, but when they hook it up, it's dead.  Nothing works.  No interior lights, no motor, no light up display panel on the outside.  Absolutely zilch.  I refuse delivery and call Best Buy when they open.  They apologize and of course they'll get me a new fridge.  As soon as the refused one is returned from the truck, they'll call me.

Later that day I get the promised call, but they say since we paid for a floor model, they can't give us a new fridge unless we pay the difference.  Ok, it's $300 and what we planned on spending anyway.  But no...that sale is no longer going on.  If we want the same fridge we have to pay it's price this week - $2400.   :o   :o   But the manager would give us $100 off for our trouble.   ::) I reminded them they had that fridge on sale the week we bought it for $1700, and the response was if I could bring in the ad they would honor the price.  Who keeps ads from 3 weeks ago on a product you already bought??

I politely declined their offer and asked for a full refund - including the "restock" fee since they sold me a fridge that didn't work they couldn't really restock it for sale, could they.  It took several days worth of phone calls to finally get the charges reversed, and we bought our fridge elsewhere.   It was enough of a hassle, and the straw that broke the camel's back, that I simply refuse to go there anymore.   
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: SDG31000 on May 25, 2011, 12:51:43 PM
When I was 20, DF and I found out that DS1 was on the way.  So we decided to bring forward the wedding and get married asap.  I went dress shopping with two friends on mine, (both of whom were getting married within the next 12 months), to either buy a dress or to find a style that suited me for my DMIL to make if I couldn't get the dress in the 6 weeks before the wedding.
First shop didn't have anything I liked and the 2nd couldn't get me a dress that fast, so we went onto the 3rd one.  The sales women was a bit snooty, but I ignored that and carried on looking, with her on my heels following me around the store.  Then I made the mistake of asking what would be suitable as I would be 4 months pregnant at the time of the wedding.  She then treated us as if we had gone in and spread poop everywhere.  She was horrible.  I ended up leaving in tears and my wonderful DMIL made my dress for me, along with organising the wedding.  I think it cost under £100 to make and it was lovely.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: lipli on May 25, 2011, 01:09:29 PM
I'm still reading but had to share.  I apologize for the epic length - Nextcare:

I usually go to walk in clinics because I'm healthy enough just sometimes do incredibly stupid stuff.  They have extended hours so perfect for my work schedule.  I wake up one more and discover that my spine has been replaced with barbed wire (silly aliens :)).  I'm in so much pain I can't cry, I just sort of grunt.  I'm convinced I'm dying and if I'm not, I want to be.  The place opens at 10 so I lay around the house until 9:45 ish (super close but I wanted to be number 1).  My temperature is always extremely low so I was running a fever but it wasn't high enough that other people would be concerned.

Quick background: They moonlight doctors whenever the dr. have availability.  The office manager and I think the receptionist are the only people who have keys.  There are several locations and the doctors flow to them so the doctors never have keys. Makes sense.

About 5 till, I get there and there is a line of people outside.  I'm greatly condensing this but there was a lot of back and forth, phone calls, misinformation.  Apparently, one of the key holders lost her keys and the office manager lives on the other side of town but she'll be here any minute. (Atlanta traffic is notorious at all hours so we completely ignore her estimated time of arrival).  We had several phone calls where she is at XX place and will be here in YY minutes.  When YY minutes pass, call back.  Same song and dance.  Somehow she gets lost in the parking lot because it takes her 20 minutes from the time she said she was pulling into the lot to when she got to the door. So we end up spending 1.5 hour  outside in Atlanta in August.  

The doctor was out there with us and is seriously an awesome person.  He was triaging us to make sure that if someone was really sick they go to somewhere that was open.  He thinks I have meningitis.  Awesome.  The nurse working that day allows up to use his cellphone so that we can check in over the phone so that when it opens we don't have to fill out paper work.  So no issue with the doctors or nurses but the office manager soured me on it.

We finally get in.  I get treated (don't have meningitis, they don't know what is wrong with me).  The office manager goes around to each room (paper thin walls if that's not a HIPA violation . .  .).  She tells me that everything is covered today - my visit and any drugs.  And offers to buy me lunch.  Since I'm pretty sure I'm still dying, I turn down the lunch.  The doctor gives me a pain pill, a muscle relaxer and an anti-nausea drug.  Because if we don't know what's wrong might as well drug her out of her mind. He tells me not to take the nausea pill until I get home as it will make me drowsy.  

I haven't had that much to eat (completely my fault) and I take all three pills at once.  It is about 1 pm at this point.  I wake up on and off throughout the day and move between my bed and couch.  I wake up at dark, attempt to get water and somehow end up on the floor in the kitchen.  I decide to take a nap there and wait until I have control over my limbs once again.  

I had planned on doing something the next day at 12.  I wake up at 12:30.  Email the organizer of it explaining my situation.  My friend who I was meeting at the event was pissed because he drove down 2 hours to see me but I can't even get my limbs under control.   Later that night boyfriend and i go to see Phantom of the Opera which I napped through.  

The following day (day of death was Friday it is now Sunday), I look at what I was taking to see if drowsiness was a side effect of any of the other drugs. What do you know: of course you moron, muscle relaxers will make you relax (the moron is directed at me).  Also while looking at the drugs, I notice they mislabel them.  The swapped the muscle relaxer and the pain pill.  Luckily I was in no place to be taking more than 1 pill in a 24 hour period because the two drugs had different timings and I could have easily OD'ed on one of them if I had followed the instructions.  They get pre-bottled drugs and they put on a prescription label when you order them.  So the name on the bottle was different than the name on the prescription.  

Finally (told you it was long) a few weeks after that, I receive an angry bill. Apparently I owe over $400 for that visit.  :o  I tried calling several times but the office manager wouldn't take my call.  As I know I would be permanent banned from even reading eHell if I went in there, I just had them send the information to my insurance who paid everything (which further annoyed me, I had gone in there several times, they had my insurance information).  I really hope I was the only person this happened to as one of the other girl's insurance wasn't taken at this place.  She would be out $400.  Refuse to go back and I tell everyone to not go there.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LeeLee88 on May 25, 2011, 01:22:58 PM
I recently broke my carb fast to order a delicious pizza from Father Juan's, and that is the very last time I will ever do that.  I ordered online, and was told 35 minutes.  So I wait and wait, 45 minutes rolls around, still no food.  So I call, and I'm told that it will be another 1/2 hour, the online system isn't very accurate.  Fair enough, so I wait. Another 45 minutes rolls around, and I call again to ask where the food is.  "Oh, it's not ready yet, blah blah blah".  I tell them that I need it to be here within half an hour or I'm stopping the charge on my card and cancelling the order.  35 minutes later, the pizza guy is there.  With the wrong order... completely.  Not anywhere close to mine.  I call them while he's on his way back and tell them I don't want my food, forget about it, just refund me.  They do, but they send the delivery guy back with more food to try to make up for it.  Except that wasn't what I ordered either  ::).  I tipped the guy anyway just for goodwill (and it wasn't his fault, the tag had my name on it, but someone in the kitchen had royally screwed up) and said "No thanks" to the second wrong order of pizza.  The delivery guy offered coupons and such, and I said, "Look, it's really not you at all, but I won't ever be ordering from Father Juan's again."  To which the delivery guy replied with a resigned sigh, "Totally understandable... fair enough."  Oy.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Morticia on May 25, 2011, 01:36:23 PM
I had to get a large painful shot today, so I thought I would cheer myself up. On the way home, I stopped at this new bakery and got a vanilla cupcake with vanilla buttercream icing. I got it home and took a bite. There's no butter in the "buttercream". It's some sort of greasy vile shortening that actually made me feel sick to my stomach. I'm so disappointed. The thing is disgusting, and now I have nothing to cheer myself up.  :'( I feel like such a wuss. But if that's their idea of what a cupcake should taste like, I am never darkening their door again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hobish on May 25, 2011, 02:07:35 PM
I had to get a large painful shot today, so I thought I would cheer myself up. On the way home, I stopped at this new bakery and got a vanilla cupcake with vanilla buttercream icing. I got it home and took a bite. There's no butter in the "buttercream". It's some sort of greasy vile shortening that actually made me feel sick to my stomach. I'm so disappointed. The thing is disgusting, and now I have nothing to cheer myself up.  :'( I feel like such a wuss. But if that's their idea of what a cupcake should taste like, I am never darkening their door again.

Awwww  :( I hope you find something to cheer you up. Personally, i usually go for nail polish or fluffy socks. I hope your day gets better in any case.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Morticia on May 25, 2011, 02:11:29 PM
Thanks! I know I sound whiney, and it will get better. DH is making his special mashed taro for dinner tonight, so I do have something to which I can look forward.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: alegria on May 25, 2011, 04:03:19 PM
Bank of America has lost my business and I'm in the process of transferring our accounts to a credit union.  I applied for a HELOC last Wednesday, and got a first email on Friday - stating their turnaround time was 7-8 weeks.  I called them to withdraw my application, and went on my merry way to apply at the new CU.  On Saturday I got an email from BoA requesting documentation for my loan application, so I called back on Monday to confirm my app was withdrawn.  That's when the CSR tells me that since I declined their counteroffer, it counts as a declination of credit "but it'll only show up as a credit check on your report."  EXCUSE ME?  They NEVER sent me a "counteroffer" in the first place because I withdrew my application, and even if I refused it, it's not THEM refusing me credit so it wouldn't count as a declined credit app in the first place!!

I'm so het up over this that I opened new accounts at the CU and will be well quit of BoA within three weeks.  Twits.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: starlight on May 25, 2011, 04:51:11 PM
If I had the option of firing our mortgage company, Cenlar, I totally would.  In July our homeowner's insurance was up for renewal.  We shopped around and got a better deal with a different company than we had been using.  We sent Cenlar an email with a copy of the binder documents for the new policy, and in mid-August, when we received the actual policy we sent a copy of that to them as well.

About the same time I sent the actual policy to Cenlar, we started receiving letters from them telling us our homeowners insurance had lapsed, and it was a violation of our mortgage agreement.  I called and talked to a service rep..."oops their mistake.  They did have the papers from new insurance company." 

Then in September I get another letter saying I don't have insurance, and they are going to purchase it on my behalf...for $3,000!!  :o (Our homeowners runs about $550 for the year.)  I call again and get the same "oops...sorry.  We do have the paperwork." story from them. 

In the meantime they deducted the money from our escrow to cover our "lapse," and it took until March of THIS YEAR for me to finally get them to put the money back into our escrow account.  You don't want to know how many hours I spent online and on the phone trying to get them to admit they screwed up.  I finally (on the advice of the net) asked for the fraud department and filed a fraud complaint against themselves.  It sounds stupid, but it did the trick.

Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: LizaLynn on May 25, 2011, 05:22:51 PM
I had to get a large painful shot today, so I thought I would cheer myself up. On the way home, I stopped at this new bakery and got a vanilla cupcake with vanilla buttercream icing. I got it home and took a bite. There's no butter in the "buttercream". It's some sort of greasy vile shortening that actually made me feel sick to my stomach. I'm so disappointed. The thing is disgusting, and now I have nothing to cheer myself up.  :'( I feel like such a wuss. But if that's their idea of what a cupcake should taste like, I am never darkening their door again.

Those kind of food disappointments are just awful. :(  Years ago, I used to love getting the Laura Secord french mint chocolate bars (or the frosted mint, but the french mint were the best) as a treat, but I wasn't near the stores much, so I often went without. Then 9 or so years ago I was in the mall on the way home from uni, and decided to stop and get a french mint bar. I knew that the company had changed manufacturers, but it was just vile. Horrible wax-like stuff. I swore off Laura Secord. At least, I did until I heard that they'd changed manufacturers again, and someone offered me a chocolate out of a mix, and while not as good as it used to be, it was a lot better. I still won't buy much of their stuff.

Baskin Robbins I avoided almost all my life after an incident when I was pretty young, maybe 6 or 7. Money was tight, and an ice cream cone was a big treat. Mom had taken us there, and I'd got a small cone. What I didn't realize is that instead of pushing the ice cream into the cone a bit, the woman had just placed it on top, and I'd barely given it a lick when the ice cream fell to the floor. Mom's back was to me, and the woman just came around, picked up the ice cream, put it back on the cone, and told me not to eat the bottom part. I was really scared that if I told mom what had happened, I wouldn't get any ice cream, since I knew that money was tight - and didn't realize that mom would have raised a massive fuss and demanded a replacement - so I kept quiet, and never went voluntarily to BR after that for decades.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: iridaceae on May 26, 2011, 03:20:39 AM
My blood sugar was great the other day and I was running around doing stuff so I decided to treat myself to a cupcake from a cupcake place. I got the red velvet cake with cream cheese frosting. Dry. Dry. Dry.  I'm not going there again. I'm not blowing sugar and carbs on dry cupcakes.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on May 26, 2011, 04:46:55 AM
My blood sugar was great the other day and I was running around doing stuff so I decided to treat myself to a cupcake from a cupcake place. I got the red velvet cake with cream cheese frosting. Dry. Dry. Dry.  I'm not going there again. I'm not blowing sugar and carbs on dry cupcakes.

Oooh, yuck, dry cupcakes are never good.

This all reminds me of my school's food. The C-store would sell bakery goods. Especially cookies. :D Some days, the cookies would be soft and fresh and yummy. Other days, the cookies would be dry and crunchy and bleh. Problem is...you could never tell what they were going to be that day... :(
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Melxb on May 26, 2011, 09:17:24 AM
My blood sugar was great the other day and I was running around doing stuff so I decided to treat myself to a cupcake from a cupcake place. I got the red velvet cake with cream cheese frosting. Dry. Dry. Dry.  I'm not going there again. I'm not blowing sugar and carbs on dry cupcakes.

Pssst....best slice of Red Velvet cake I ever had was from Albertson's.  Never understimate the power of grocery store pastries.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: pierrotlunaire0 on May 26, 2011, 09:48:18 AM
We never bought anything at Penney's when I was growing up.  As a newlywed, my mother had gone there to buy living room drapes.  Major purchase for struggling newlyweds, and the sales clerk was just rude.  As the clerk was ringing her up, my mother asked another question (along the lines of, "Do they need to be dry cleaned?").  The clerk sighed heavily, rolled her eyes as if my mother were incredibly stupid.

My mother reached over and snatched the money back out of the clerk's hand.  "There is no way I will let you have any of my money."  Never to shop at Penney's again.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: siamesecat2965 on May 26, 2011, 11:15:15 AM
We never bought anything at Penney's when I was growing up.  As a newlywed, my mother had gone there to buy living room drapes.  Major purchase for struggling newlyweds, and the sales clerk was just rude.  As the clerk was ringing her up, my mother asked another question (along the lines of, "Do they need to be dry cleaned?").  The clerk sighed heavily, rolled her eyes as if my mother were incredibly stupid.

My mother reached over and snatched the money back out of the clerk's hand.  "There is no way I will let you have any of my money."  Never to shop at Penney's again.

I may have posted this previously, but my dad had an issue with Sears and after that, he never set foot in on again, or bought anything from them.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Hillia on May 26, 2011, 11:54:49 AM
My mom got in a tussle with Mongtgomery Wards over a dorm fridge she ordered for me when I went away to college.  She cut up her card and mailed it back to them.

Interestingly, 10 years later MW gave me and my then DH a free refrigerator.  We opened a Wards charge account and bought the fridge.  Made the first 3 or 4 payments.  The next month I got my charge bill, opened it, and saw a credit for the amount of the refrigerator purchase, which set my balance to 0.  I called them multiple times over the next few months but was never able to get anyone to realize what was going on, so I eventually gave up and enjoyed the refrigerator.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Baby Snakes on May 26, 2011, 12:21:58 PM
I will never again shop at Rite-Aid.  It was bad enough that they gave me the incorrect dosage on a prescription I was having filled, but the pharmacist's rudeness about it was over the top.  He even said that my doctor probably wrote it incorrectly (she didn't).  When they pulled the original prescription order, it was written correctly and I got no apology from the store.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sirius on May 26, 2011, 12:27:15 PM

To refill a prescription, a doctor has to have a valid doctor-patient (or veterinarian-client-patient) relationship. It's not only good medicine, it's usually state law. What that relationship involves is not always made clear, but it does generally involve seeing the patient at least once a year. Now, in your case I would have probably refilled it once and told you I needed to see you before I refilled it again.

When I started with my present doctor I already had an established prescription for an antidepressant that works well for me.  My doctor will refill it a certain number of times, then asks to see me.  This usually results in me being seen once a year if I haven't had appointments for other issues.  If I have an appointment for another issue she always asks me how the antidepressant is working for me, and then I don't have to make a special appointment.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Sirius on May 26, 2011, 12:39:24 PM
My blood sugar was great the other day and I was running around doing stuff so I decided to treat myself to a cupcake from a cupcake place. I got the red velvet cake with cream cheese frosting. Dry. Dry. Dry.  I'm not going there again. I'm not blowing sugar and carbs on dry cupcakes.

Pssst....best slice of Red Velvet cake I ever had was from Albertson's.  Never understimate the power of grocery store pastries.

Another possibility is that they were freshly baked with the type of recipe my former roomie used.  She made red velvet cake from scratch from her mother's recipe, and the cakes came out of the oven looking like red crumbly Frisbees.  She'd then frost them with a special frosting made from another of her mother's recipes that wasn't terribly sweet but yummy.  The day the cake was made it was dry.  The next day it was wonderful.  She told me every time she made the cake that it was always better the next day.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: hjaye on May 26, 2011, 01:22:04 PM
I will not purchase a vehicle from any Bankston Auto Dealership in the Dallas area.

I purchased my Dodge truck from a Bankston  dealership and after couple of years I noticed my transmission was slipping.  
First dealership - I decided to take it back to the dealership I purchased it from.  I knew it was still under warranty so I wasn't too concerned.  I told the mechanic at the dealership what was going on and that I needed my transmission fixed.  He told me they would check it out and then let me know what the actual problem was.

According to them, I was in desperate need of a tune up.  Supposedly a poorly tuned engine won't be able to maintain it's RPM's which leads to constant shifting of the transmission.  Sounded a little screwy but I went for it.  They charged me 300.00 (which I had to pay for since tune ups are not covered under warranty)

by the time I got home, the transmission was slipping again.  I took it to my regular mechanic who I have been going to for almost twenty years.  I told him I had just had a tune up and what my problem was.

They checked my truck, out of my eight spark plugs, three of them were not gapped properly, one spark plug wire was loose, oh, and did I know my transmission was going out?

I called the dealership to complain and got the service manager, I explained what happened and told him I believed they did not want to do the warranty work so instead did a very slip shod tune up.  The service manager got indignant and explained to me that they got paid for their work whether the vehicle was under warranty or not, either the customer paid, or the provider of the warranty paid.  I told him, ok, I take back the insinuation that you're unethical, you're just incompetent.  He didn't like that either, but I told him well it's either one or the other.  Either you knew I had a transmission problem and deliberately did not fix it because you wouldn't make enough money and let me leave the dealership knowing I still had a bad transmission, or you're not competent enough to recognize a bad transmission and did a very poor tune up.  

the manager told me to bring it back, but I told him no, he had not said anything to me to make me feel comfortable about having them work on my truck again, I told him I was going to bring it to a different dealer to get the work done.  He told me to have the service manager call him, I asked him why would I want to do that?

second dealership - All the mechanic was interested in was making sure I recognized he was going through his twenty point check list of checking things on my truck (wipers, oil, lights....ect) He told me straight out that I would be getting a survey call and they would be asking me if the mechanic checked all twenty things on their list.  If I said no it would affect his bonus.  I told him I would gladly tell them all of the items on the check list were checked, but I wanted to make sure my transmission was fixed.  

According to this mechanic, it was an electronic sensor on my transmission.  I had to pay a 100.00 dollar deductable and was told that with this new sensor my problem was fixed.  On my way home my transmission started slipping again. I did get a survey call, but they asked for my ex wife since her name was primary on the car loan, she was listed as the owner.  I told the person calling she was not there and they hung up and never called back.

third dealership - Didn't have a transmission mechanic so they couldn't help

fourth dealership - Actually fixed the transmission, the list of things that had to be repaired in the transmission was very long.  However, my transmission went out again after less than thirty thousand mile, but outside of the warranty (it was only under warranty for 12 months or 12,000 miles) They only fixed or replaced those parts that were broken.  If a part was still working, even if it was wearing out, they left it alone.

So I've decided not to have any dealings with a Bankston dealership (they were all part of the Bankston Auto Group) and as much as I do like my Dodge truck, I"m not going to buy another Chrysler product.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Ms_Cellany on May 26, 2011, 01:29:56 PM
The Sweetie and I were looking at rings at an outdoor fair's dealer's booth. Nestled among many that we like was one with a swastika. We told him we wouldn't be buying anything at all from him because he carried that.

We've done the same at a knife seller's booth. (We'd uncomfortably keep our mouths shut if it was a WWII antique, but these were new knives.)
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: rose red on May 26, 2011, 01:48:20 PM
^ I was surprised to see charms with that symbol in a gift shop in Chinatown.  Then I visited China and saw the same symbol embroidered into the clothes of emperors/empresses of old.  I had not known it was an ancient symbol.  But I, too, am uncomfortable at the modern stuff and question why a vendor would sell it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Eisa on May 26, 2011, 01:52:47 PM

To refill a prescription, a doctor has to have a valid doctor-patient (or veterinarian-client-patient) relationship. It's not only good medicine, it's usually state law. What that relationship involves is not always made clear, but it does generally involve seeing the patient at least once a year. Now, in your case I would have probably refilled it once and told you I needed to see you before I refilled it again.

When I started with my present doctor I already had an established prescription for an antidepressant that works well for me.  My doctor will refill it a certain number of times, then asks to see me.  This usually results in me being seen once a year if I haven't had appointments for other issues.  If I have an appointment for another issue she always asks me how the antidepressant is working for me, and then I don't have to make a special appointment.   

This is just the easiest quote back for the epi-pen one. ;)

If that's the case that they needed to see you again for it all to work, they should have just told you that. Y'know, "sorry, but because of *x*, we have to see all our patients each year before we can dispense a prescription refill." Most people would be fine with that, I think.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: purplemuse on May 26, 2011, 02:09:39 PM
Had to see a doctor who was not my regular doctor yesterday.  I hope I never have to see him again.   I went in with an earache (with pain at a 9 on the infamous "Pain Scale," and in the 12 hours I'd had it, the pain hadn't gone below a 7, so I was in agony).  He prescribed me some antibiotics, and when I asked for something for the pain, he said I could take OTC meds, as "he didn't think I needed narcotics."

I was told I "didn't need narcotics" at 9 am yesterday morning, and I'm just now getting reasonable relief from the pain.  I know they have to be careful about drug seekers, but seriously, one or two pills would have gotten me past the worst of it.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: General Jinjur on May 26, 2011, 02:11:52 PM
There is a little independently owned restaurant within walking distance of my apartment. I tried it soon after they opened and while the food wasn't too bad I was unimpressed by their service.  I thought well, it's new- give them a few months. So I waited 3 months or so.  Service was worse the second time. I ordered the special of the day- a brat.  It took 25 minutes to get, and the people behind me who had also ordered hot food got theirs in five. The explanation I got "we didn't know how long it would take to make". The special of the day, and they have no idea. I know very well what the issues were: I was getting my food to go (no tip) and the people behind me were fun young hipsters that they were having fun talking to.

I had a similar experience at a restaurant in Berkeley, CA - Michael's All-American Vegetarian Fast Food. I loved the place because they had veg versions of all my favorite junk foods (I was vegetarian at the time) but the service was atrocious. The last straw was when I went on my hour-long lunch break and didn't get my food until fifty minutes later...and I was the only person in the restaurant. I finally thought to inquire, and the extremely stoned cook was like, ohhhh, yeaaaah, there IS an order up! Lemme make it right now.

Never went back, and the place closed shortly thereafter.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Marisol on May 26, 2011, 02:13:19 PM
^ I was surprised to see charms with that symbol in a gift shop in Chinatown.  Then I visited China and saw the same symbol embroidered into the clothes of emperors/empresses of old.  I had not known it was an ancient symbol.  But I, too, am uncomfortable at the modern stuff and question why a vendor would sell it.

It is a popular ancient Indian symbol too.  However beautiful some of the Indian fabrics I have found are, I just can't buy anything that has this symbol.  I will stick with the paisleys.  
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Ms_Cellany on May 26, 2011, 02:15:56 PM
^ I was surprised to see charms with that symbol in a gift shop in Chinatown.  Then I visited China and saw the same symbol embroidered into the clothes of emperors/empresses of old.  I had not known it was an ancient symbol.  But I, too, am uncomfortable at the modern stuff and question why a vendor would sell it.

It is a popular ancient Indian symbol too.  However beautiful some of the Indian fabrics I have found are, I just can't buy anything that has this symbol.  I will stick with the paisleys. 

I know that - I've seen some nice antique swastika quilts. (It was a popular pattern pre-Hitler).

However, I just can't imagine that a switchblade knife bears a swastika as a good-luck charm....
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: General Jinjur on May 26, 2011, 03:58:04 PM
I had to get a large painful shot today, so I thought I would cheer myself up. On the way home, I stopped at this new bakery and got a vanilla cupcake with vanilla buttercream icing. I got it home and took a bite. There's no butter in the "buttercream". It's some sort of greasy vile shortening that actually made me feel sick to my stomach. I'm so disappointed. The thing is disgusting, and now I have nothing to cheer myself up.  :'( I feel like such a wuss. But if that's their idea of what a cupcake should taste like, I am never darkening their door again.

That's the worst. Recently I stopped by a well-regarded old-school bakery here and picked up a treat for DH and I - two individual cakes, one chocolate, one vanilla. They were awful. The frosting was that greasy shortening, and it tasted of nothing but chemicals. And the cake was dry and tasteless, too.

I have a story from when I was on the other side of the counter. In my teenage years, I worked the drive-thru at a Jack in the Box. The manager was a real jerk. Jerkity jerk jerk squared.

At least twice a week we had two women come through to order food for the construction site they worked for. They would order at minimum one hundred dollars worth of food for the guys, and often more. For themselves, they got teriyaki bowls with an extra sauce apiece. Jerk manager saw me handing them the sauce, and once they drove off berated me for just giving it to them for free, since he had decided right then and there that anyone who wanted an extra sauce needed to pay $.25  ::) He wanted me to make sure to charge them the next time. I didn't - the extra charge for sauce was not company policy, mind - and gave it to them gratis each time. But one day he happened to be there "helping" (mostly screaming and smacking employees) and pushed me out of the way to tell the women they needed to pay $.25 apiece for their sauces. He was nasty and argumentative, and they ended up telling him to put the sauces in a very special place, and left, never to return.

He lost thousands of dollars worth of sales to make fifty cents  ::) What a moron.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Otterpop on May 26, 2011, 05:41:37 PM
Sears:

Sold me a new refrigerator, delivered it and I had the old one hauled away the same day.  The new unit did not get cold EVER.  I was told to wait 24 hours, then 48, finally they agreed to replace it 1 week later.  The second unit worked for 6 months then started to freeze everything, including raw eggs (which explode).  I called for service, guy came out 2 weeks later and said the problem was fixed.  No it wasn't.  Called again and the appointment was set for another 2 weeks later.  Meanwhile we are eating canned food and frozen lettuce, tomatoes, cheese, milk, etc.  Next technician comes and says it's the controller and he has to order a part which won't be in for 4 weeks.  I am now over a month without a refrigerator.  Part comes in and it doesn't work, have to order another one.  I call Sears and beg for a new unit because they can't seem to fix mine and it's only 6 months old.  My old refrigerator lasted 15 years without a problem yada, yada.  After 2 more attempts and 3 months without a working fridge, I finally get them to agree to replace a third time.  Meanwhile I was NOT told that they had a policy that required them to rent a unit for me, while they were work out my problem.  A technician told me about the policy and also that all the appliances are now manufactured in another country, and reliability is gone.  The new fridge was delivered but I'm already having issues after 3 years, and the doors have never closed right.  I'm going to have to replace it soon.

My grandfather worked 40 years for Sears, my uncle another 40.  My mother owned stock.  Basically the whole family was a Sears family for 3 generations.  Because of my experience I will never buy an appliance from them again, and neither will anyone I've told my story to.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Elfmama on May 26, 2011, 06:10:28 PM
Had to see a doctor who was not my regular doctor yesterday.  I hope I never have to see him again.   I went in with an earache (with pain at a 9 on the infamous "Pain Scale," and in the 12 hours I'd had it, the pain hadn't gone below a 7, so I was in agony).  He prescribed me some antibiotics, and when I asked for something for the pain, he said I could take OTC meds, as "he didn't think I needed narcotics."

I was told I "didn't need narcotics" at 9 am yesterday morning, and I'm just now getting reasonable relief from the pain.  I know they have to be careful about drug seekers, but seriously, one or two pills would have gotten me past the worst of it.
My dentist is easy with prescribing narcotics, especially for extractions.  I fill it, then usually take no more than 3 or 4 out of the 20 he prescribes.  The rest get squirreled away for just such occasions as this. :(   
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Mad Goat Woman on May 26, 2011, 06:33:59 PM
Myers lost my business the other day.

I went in to buy a birthday card for my mother, and got absolutely no service whatsoever, so I left the card on the desk, and walked out.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JustEstelle on May 26, 2011, 06:52:07 PM
I've only read as far as page 26, but I just have to jump in.

I own and drive a '97 Ford Escort that has almost 240,000 miles on it, and I am the original owner.  The only repairs it has ever needed have been routine maintenance and things that would eventually need to be done to a high-mileage car.  My DH is a good mechanic, and he's been able to do any work that needed to be done to it.  I have absolutely NO INTENTION of trading it for something newer any time soon.

Does Ford make lemons?  Oh, yes.  Case in point:  my 1984 Tempo (aka the Rolling Lemon). 

At some point, I might decide to trade in for possibly a Nissan.  But, for now, George (my car) takes me from point A to point B and still gets good gas mileage, so I am happy with him!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Asharah on May 26, 2011, 07:00:15 PM
I have a story from when I was on the other side of the counter. In my teenage years, I worked the drive-thru at a Jack in the Box. The manager was a real jerk. Jerkity jerk jerk squared.

At least twice a week we had two women come through to order food for the construction site they worked for. They would order at minimum one hundred dollars worth of food for the guys, and often more. For themselves, they got teriyaki bowls with an extra sauce apiece. Jerk manager saw me handing them the sauce, and once they drove off berated me for just giving it to them for free, since he had decided right then and there that anyone who wanted an extra sauce needed to pay $.25  ::) He wanted me to make sure to charge them the next time. I didn't - the extra charge for sauce was not company policy, mind - and gave it to them gratis each time. But one day he happened to be there "helping" (mostly screaming and smacking employees) and pushed me out of the way to tell the women they needed to pay $.25 apiece for their sauces. He was nasty and argumentative, and they ended up telling him to put the sauces in a very special place, and left, never to return.

He lost thousands of dollars worth of sales to make fifty cents  ::) What a moron.
Was there any way you could have tipped off someone higher up to how he lost about $200 a week in business with one stupid move.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: General Jinjur on May 26, 2011, 07:07:59 PM
I have a story from when I was on the other side of the counter. In my teenage years, I worked the drive-thru at a Jack in the Box. The manager was a real jerk. Jerkity jerk jerk squared.

At least twice a week we had two women come through to order food for the construction site they worked for. They would order at minimum one hundred dollars worth of food for the guys, and often more. For themselves, they got teriyaki bowls with an extra sauce apiece. Jerk manager saw me handing them the sauce, and once they drove off berated me for just giving it to them for free, since he had decided right then and there that anyone who wanted an extra sauce needed to pay $.25  ::) He wanted me to make sure to charge them the next time. I didn't - the extra charge for sauce was not company policy, mind - and gave it to them gratis each time. But one day he happened to be there "helping" (mostly screaming and smacking employees) and pushed me out of the way to tell the women they needed to pay $.25 apiece for their sauces. He was nasty and argumentative, and they ended up telling him to put the sauces in a very special place, and left, never to return.

He lost thousands of dollars worth of sales to make fifty cents  ::) What a moron.
Was there any way you could have tipped off someone higher up to how he lost about $200 a week in business with one stupid move.

Oh, we employees complained en masse to corporate, not just for stuff like that, but also the aforementioned physical abuse and blatant messing with our timecards. The guy from corporate listened to our stories, nodded a lot, and then nothing happened.

I googled that boss...nowadays he's a real estate agent. I feel a twinge of satisfaction that he most likely is making less than he was in fast food!
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: JustEstelle on May 26, 2011, 07:27:29 PM
I have several stories.

1.  Wal-Mart Pharmacy - I started seeing a new doctor a few months ago, and she ordered blood work before filling all of my scripts.  She did, however, fill my bp medication and give me some antibiotics for a respiratory infection I had at the time.  Took the scripts to our usual Wal-Mart Pharmacy to be filled.  They got the antibiotics filled for me but didn't have the bp medication - should be there "by Monday."  We had some bad weather here around that time, so it was a few days before I got back in to get the rest of the medication.  In the meantime, my lab results came in and my doctor wrote me new scripts for my other meds, as well as lancets and diabetic testing strips.  When I went to pick up the new scripts, I asked about the bp med.  They gave me more run around about "we don't have it," and I insisted that they look.  Oh.  What do you know?  There it was, on the shelf!

When I go to pay, the associate tells me, "Your doctor only wrote this script for 15 days' worth."   :o   This was for a medication that I take two pills twice a day, and the doctor had inadvertently written it for 60 pills rather than the 120 I needed.  They wouldn't call for me; I'd have to do that myself.  Great.  So, I paid for them anyway and immediately called my doctor to find out what she wanted me to have and ask for a new script to be faxed over.  Her office is great about doing this, and the store had the script that same day.  Only problem?  They were now out of metformin, a very common medication prescribed for type 2 diabetes and didn't know when they'd get more.  Oh, and did I really need it anyway?  Excuse me?!?!?!  

I promptly fired them and changed all my scripts to CVS, only to get there and find out that CVS can't fill my script for the metformin because Wal-Mart submitted it to my insurance as filled.  I had no new script from Wal-Mart, but they had submitted it anyway!  Three phone calls later with her talking to three different people, the CVS pharmacist got my script transferred and filled in about 10 minutes.

2.  Radio Shack - we are shopping for mifi internet devices, and I have done a great deal of research on one particular provider.  We asked Radio Shack if they had the device we're interested in.  First guy didn't know what we were talking about and said, "They don't even make one like that," and went to go ask his co-worker about it.  About the same time he said that, and before they could locate it for us, I found the device on a display rack.  I then asked about magicJack, as I'd heard it might work with the mifi we are interested in but had never actually seen the device or read the specs for it.  I turned the package over and read the instructions that said you plug the jack into the computer's USB and then plug the phone line into the jack on the other end and said something to that effect out loud.  "NO!" first guy interrupted me.  "You can't plug the phone directly into the computer, you plug it in the end of the jack and plug the jack in the USB port."   :o  Oh . . . kay . . . So you just interrupted me, contradicted me, and then repeated what I said almost verbatim as true?  No sale, buddy.  We left.

3.  Wal-Mart electronics department - While we may still buy what we want there (good price) we are NOT going to ask them for advice.  The mifi device we are interested in is the VirginMobile mifi 2200 that allows you to make a wireless connection to five devices.  It's more or less a wireless router in itself.  Guy in electronics who is supposed to be the "guru" (aka, you ask anyone else a question and you just get a deer-in-the-headlights look and a grunted "I unno") tells us we'll have to have a separate router and that we could only use the device with one computer at a time.  That may be true of the USB device made by the same company, but this one is advertised as having capabilities to connect up to five devices.  I just had to walk away.

I also have a doctor horror story, but that one is a novel in itself.    
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Slartibartfast on May 26, 2011, 07:44:07 PM
Took Babybartfast to the ENT today for her followup visit (she got tubes in her ears last month).  We've now seen this doctor three times, and two of those times I've gotten to the office only to be told they had no record of Babybartfast's appointment in their computer   ???  Both last time and this time they managed to work her in, but we had to sit and wait for it  >:(  The doctor also has a nasty habit of talking at you as he writes prescriptions - we walked out last time with three prescriptions, and I had no idea which one was for what symptom and which we were supposed to fill immediately, which to fill only if XYZ happened, and which to fill "as needed" later on.  I was probably annoying today, because I specifically asked him about each one.  "So should we still use this?  In what circumstances?  For how long?  How will we know when to stop?  What side effects should we watch out for?  Okay, how about this other one?"

He's the only pediatric ENT in town, but Babybartfast will need another checkup in a year (since the tubes tend to fall out before then).  I think we'll find someone else to do that one  :-\
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: MommyPenguin on May 26, 2011, 07:45:03 PM
Sears:

Sold me a new refrigerator, delivered it and I had the old one hauled away the same day.  The new unit did not get cold EVER.  I was told to wait 24 hours, then 48, finally they agreed to replace it 1 week later.  The second unit worked for 6 months then started to freeze everything, including raw eggs (which explode).  I called for service, guy came out 2 weeks later and said the problem was fixed.  No it wasn't.  Called again and the appointment was set for another 2 weeks later.  Meanwhile we are eating canned food and frozen lettuce, tomatoes, cheese, milk, etc.  Next technician comes and says it's the controller and he has to order a part which won't be in for 4 weeks.  I am now over a month without a refrigerator.  Part comes in and it doesn't work, have to order another one.  I call Sears and beg for a new unit because they can't seem to fix mine and it's only 6 months old.  My old refrigerator lasted 15 years without a problem yada, yada.  After 2 more attempts and 3 months without a working fridge, I finally get them to agree to replace a third time.  Meanwhile I was NOT told that they had a policy that required them to rent a unit for me, while they were work out my problem.  A technician told me about the policy and also that all the appliances are now manufactured in another country, and reliability is gone.  The new fridge was delivered but I'm already having issues after 3 years, and the doors have never closed right.  I'm going to have to replace it soon.

My grandfather worked 40 years for Sears, my uncle another 40.  My mother owned stock.  Basically the whole family was a Sears family for 3 generations.  Because of my experience I will never buy an appliance from them again, and neither will anyone I've told my story to.

I wonder if we had this same fridge!  It did the same freezing thing, although it wasn't quite as severe.  As in, it would freeze the milk, but never froze it solid.  So we'd leave the milk in for a few hours, put it on the counter for a few hours, etc.  They came out under warranty to fix it, replaced a part, it worked for a few months, then broke again.  So we called them, they came out, replace the same part, and it worked for a few months again.  Repeat two more times.  Last time, we were told that it needed a whole new controller and that ought to fix it.  So we had that replaced, still didn't fix it permanently.  My husband later said it had bad reviews online.  <sigh>  We'd hesitate to buy a Sears appliance now.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Suze on May 26, 2011, 07:59:51 PM
lemon story

Gibson frost free refrigerator

compressors kept blowing out (4 in the warrenty period)

when the last one blew it was out of warrenty. Dad told the store to come pick it up. When they got there they headed for the OLD, REALLY OLD (as in 1940's) out in the garage - that was still working by the way. (that's why they bought a "new Gibson")

When Dad gave away that old Gibson it was in the early 80's and as far as I know it is still going and keeping the beer cold.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Otterpop on May 26, 2011, 09:03:17 PM
I wonder if we had this same fridge!  It did the same freezing thing, although it wasn't quite as severe.  As in, it would freeze the milk, but never froze it solid.  So we'd leave the milk in for a few hours, put it on the counter for a few hours, etc.  They came out under warranty to fix it, replaced a part, it worked for a few months, then broke again.  So we called them, they came out, replace the same part, and it worked for a few months again.  Repeat two more times.  Last time, we were told that it needed a whole new controller and that ought to fix it.  So we had that replaced, still didn't fix it permanently.  My husband later said it had bad reviews online.  <sigh>  We'd hesitate to buy a Sears appliance now.

Ha, ha!  They probably keep passing around the same bad refrigerator, just come and pick it up when the customer complains and deliver it to the next "victim."  I really wish we had kept the old one.  I only replaced it because it was going on 15 years.  It still ran like a champion.
Title: Re: "I'm never shopping THERE again!" Share your story!
Post by: Dindrane on May 26, 2011, 09:10:15 PM
<snip>
3.  Wal-Mart electronics department - While we may still buy what we want there (good price) we are NOT going to ask them for advice.
<snip>

I just have to say...I don't know that it's terribly wise to shop in a store that gives you a better price, but doesn't give you the advice that you want about the products.  Paying a higher price for a product does not guarantee that you will have knowledgeable employees ava