Etiquette Hell

Etiquette School is in session! => The Ehell Guide to Never Behaving Badly => Topic started by: TexasRanger on March 24, 2011, 12:27:16 PM

Title: Grocery Store Etiquette
Post by: TexasRanger on March 24, 2011, 12:27:16 PM
1. Please don't allow your offspring to run around unsupervised. We are not a daycare and this is not a playground. Your "darling" good seriously hurt someone who has balance/mobility issues (seniors, people on crutches, etc.).
2. If you decide you don't want something, please either put it back where you got it or give it the cashier. Don't just leave it wherever you happen to be, ie: chips in with the cans, toys crammed into bins, etc. This goes doubly for frozen/perishable items. Finding bags of frozen whatever that have thawed and leaked is not enjoyable, plus it causes the store to loose money.
3. Don't eat something you haven't paid for, this is really important when the item is priced per pound. Also it sucks having to clean up a bunch of crackers/chips/cookies that have fallen out of the open bag you didn't warn us about. Also, eating a donut, cookie, fruit or veggie before you pay is not cool. How am I supposed to know your telling the truth and you didn't eat more?
4. When you are checking out, don't put all your items on the belt and leave your cart behind you as you pay and get all upset about how long it takes us to put the stuff back in. ::) It would go faster if you pushed the cart down to us.
5. Do not snap your fingers at us, this is not Victorian England and we are not the hired help. 
6. The cart is not a trash can, please remove your trash.
Title: Re: Grocery Store Etiquette
Post by: TeamBhakta on March 24, 2011, 12:29:46 PM
1. Please don't allow your offspring to run around unsupervised. We are not a daycare and this is not a playground. Your "darling" good seriously hurt someone who has balance/mobility issues (seniors, people on crutches, etc.).

It's not a playground ? But the mom on the Mirena commercial told me it was  ???
Title: Re: Grocery Store Etiquette
Post by: Erich L-ster on March 24, 2011, 01:43:53 PM


It's not a playground ? But the mom on the Mirena commercial told me it was  ???
she is a filthy liar and should have gotton mirena sooner because she has more kids than she can keep in line.

on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.
Title: Re: Grocery Store Etiquette
Post by: Poirot on March 24, 2011, 02:04:55 PM


It's not a playground ? But the mom on the Mirena commercial told me it was  ???
she is a filthy liar and should have gotton mirena sooner because she has more kids than she can keep in line.

on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.

I use it to smack the kid from the Mirena commercial.  ;)
Title: Re: Grocery Store Etiquette
Post by: camlan on March 26, 2011, 10:35:05 AM


on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.

In my store, usually the person behind can't reach the divider until the person in front has completed their purchase and is moving away from the end of the lane.

For me, the person who can easily reach the divider to put it on the belt should do so. It's to the advantage of both people that their orders not get mixed up.
Title: Re: Grocery Store Etiquette
Post by: geordicat on March 26, 2011, 10:37:45 AM
I put the divider bar (I call it a 'kid thwacker') down myself, behind my stuff, so the person behind me can start putting their stuff on the belt.  Usually they are not in a position to reach the bar, and it's really no skin off my nose to put it down.
Title: Re: Grocery Store Etiquette
Post by: Anyanka on March 31, 2011, 11:16:07 PM
I put the divider bar (I call it a 'kid thwacker') down myself, behind my stuff, so the person behind me can start putting their stuff on the belt.  Usually they are not in a position to reach the bar, and it's really no skin off my nose to put it down.

Me too.

Mainly because if I have a few items I dislike people leaning past me to grab it.
Title: Re: Grocery Store Etiquette
Post by: guihong on April 01, 2011, 10:54:01 AM
I used to work in a grocery store, so this is from both employee and customer:

*If something's on the floor, pick it up!  Even if it's not in the exact right place.

*If you run into old friends in the store, pull away from traffic to talk!  Often, I have to maneuver around carts and people.  The same if you are reading labels; make yourself and your cart as out of the way as possible.

*If you're pushing a larger than usual cart, or one of those kids' cars, watch for people's shins. 

*Have your check filled out as much as possible,your coupons out, and have your debit card and/or grocery discount club card out and ready.  Pull away from the checkout line to get your things together when done.

*I had a regular customer who would buy at least $300 worth of groceries once or twice a month, all with a fistfull of coupons.  She always wanted her stuff double-bagged, paper.  Often, it took two baggers to keep up while I scanned.  Do as she did; if you know you have a lot of extra work involved, come at some off-peak time at the store if possible.  She would show up around 1:30-2:00 PM, when we were slow.
Title: Re: Grocery Store Etiquette
Post by: FoxPaws on April 01, 2011, 03:30:06 PM
- Peak times are not exactly a major mystery. Weekday evenings, weekends afternoons, the day before a holiday - if you can't stand crowds and waiting, avoid those times. If you must shop then, resign yourself to the inevitable and skip the whining and pouting - it doesn't make things move any faster.

- Greet your cashier. Use please and thank you. It goes a long way toward getting top notch service.

- Even in 24 hour superstores, not all departments are open all the time and many require specially trained/authorized staff. If the courtesy booth isn't open yet, no amount of yelling is going to empower the night stocking crew to sell you a money order. Call and check before going in for a special service.

- Take it up with your congressperson. The requirements for alcohol and cigarette purchase or the use of food stamps and WIC cards aren't store policy - they are state and federal law. The store staff cannot "let it go just this once".
Title: Re: Grocery Store Etiquette
Post by: Ciarrai on April 03, 2011, 06:33:32 PM
For the cashier:
 - Don't read and comment (or denigrate) a customer's purchases. It's none of your business what I'm buying or why I'm buying it.

In this case it was a fitness magazine. I love them, I read them every month, but I did not appreciate the cashier scanning it and then spending about 30 seconds reading the cover lines and raising her eyebrows at them, and then shaking her head and putting the magazine in my bag.
Title: Re: Grocery Store Etiquette
Post by: kareng57 on April 03, 2011, 07:44:51 PM
1. Please don't allow your offspring to run around unsupervised. We are not a daycare and this is not a playground. Your "darling" good seriously hurt someone who has balance/mobility issues (seniors, people on crutches, etc.).
2. If you decide you don't want something, please either put it back where you got it or give it the cashier. Don't just leave it wherever you happen to be, ie: chips in with the cans, toys crammed into bins, etc. This goes doubly for frozen/perishable items. Finding bags of frozen whatever that have thawed and leaked is not enjoyable, plus it causes the store to loose money.
3. Don't eat something you haven't paid for, this is really important when the item is priced per pound. Also it sucks having to clean up a bunch of crackers/chips/cookies that have fallen out of the open bag you didn't warn us about. Also, eating a donut, cookie, fruit or veggie before you pay is not cool. How am I supposed to know your telling the truth and you didn't eat more?
4. When you are checking out, don't put all your items on the belt and leave your cart behind you as you pay and get all upset about how long it takes us to put the stuff back in. ::) It would go faster if you pushed the cart down to us.
5. Do not snap your fingers at us, this is not Victorian England and we are not the hired help. 
6. The cart is not a trash can, please remove your trash.


I always admonish Dh re #3.  He says that there are a lot of "bad" grapes around, and it's perfectly reasonable for him to sample one before buying a bunch.  I know it's only one grape, but still.  I spend the rest of the shopping trip attempting to look as though I've never seen him before in my life.......
Title: Re: Grocery Store Etiquette
Post by: HollysCats on April 03, 2011, 07:58:55 PM
on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.

I think it's a nice courtesy when the person in front puts it down. Especially if the person behind them has been waiting in line while the front person was unloading their cart -- it's a signal that the front person isn't going to be using any additional space on the conveyer belt. And, as others have said, often it's easier for the person in front to reach.
Title: Re: Grocery Store Etiquette
Post by: o_gal on April 07, 2011, 10:03:36 AM
For those who use self-checkouts that are designed for full grocery carts - these usually have a scanning unit, then a belt that weighs your purchase and moves it down to the bagging area. Sometimes there is a divider in the bagging area that you can put in place that will divide your groceries from the next customer's. They let you bag yours after completing your purchase while the next customer can begin scanning. The store that I go to that has these is Meijer.

1. The scanner can be tricky - the unit must read the weight of the item when you place it on the belt, and sometimes it gets confused. And there is a lag time between scanning one item and the next. And sometimes they're just acting ornery that day. And then there is the issue where some people don't use these very often, so they get confused about how to use them. If you are behind someone who is having trouble with the scanner, please do not make comments or complain about how slow it's going. If you're in a rush, use a regular checkout with a checkout person, who can scan things much faster.

2. When someone has completed their purchase, it is up to them if they want to move their groceries down so they can put down the divider. It is not up to you, the next customer, to either demand that they put the divider down or for you to start moving groceries for them. I may have a lot of groceries and no, I may not want to pile them up on top of each other so you can begin scanning. And do not call the supervising person over to make me.

3. If the person in front of you has not put down the divider, or there isn't one, do not start scanning your purchases until they indicate you may do so. I scan bread last so it doesn't get squished. Sending your heavy milk cartons down when I'm not looking will probably squish my bread, and then I will be the one to call the supervising person over to hold things up for both of us while they go get me a new loaf of bread.

4. For self-checkouts that are for smaller orders, they are usually in clusters and there is a protocol that is usually store-specific for how the line operates. Observe this and proceed accordingly - in most stores a single line forms that feeds into the next available machine. But in some other stores, people line up behind the machine they want. Do not assume that every store operates the way that your favorite one does.

5. There is usually only one supervising person assigns to a large bank of scanners. This person must handle all issues for up to 10 scanners. If the person is helping someone else, be patient and catch their attention when they are finished, and be patient if they have another person in the queue ahead of you. Don't yell at them to demand they handle your problem NOW.

I love the self-scanners but hate some of the people who use them.
Title: Re: Grocery Store Etiquette
Post by: TeamBhakta on April 07, 2011, 07:28:18 PM
When your purchases are in the cart and you're walking away, keep going right out the doors. I need to  move my cart to the end and stand in front of the credit card swiper. Don't suddenly double back to the credit card swiper and go into "Oh, btw, Cashier Friend, I'm gonna use these for the church social lolz You're gonna be there, too, right ? Oh gosh, you know what else..."   ::)
Title: Re: Grocery Store Etiquette
Post by: Danismom on April 07, 2011, 08:05:44 PM
Really?  I guess there is a much larger range of opinions than I previously expected.  Wow!
For those who use self-checkouts that are designed for full grocery carts - these usually have a scanning unit, then a belt that weighs your purchase and moves it down to the bagging area. Sometimes there is a divider in the bagging area that you can put in place that will divide your groceries from the next customer's. They let you bag yours after completing your purchase while the next customer can begin scanning. The store that I go to that has these is Meijer.

1. The scanner can be tricky - the unit must read the weight of the item when you place it on the belt, and sometimes it gets confused. And there is a lag time between scanning one item and the next. And sometimes they're just acting ornery that day. And then there is the issue where some people don't use these very often, so they get confused about how to use them. If you are behind someone who is having trouble with the scanner, please do not make comments or complain about how slow it's going. If you're in a rush, use a regular checkout with a checkout person, who can scan things much faster.

2. When someone has completed their purchase, it is up to them if they want to move their groceries down so they can put down the divider. It is not up to you, the next customer, to either demand that they put the divider down or for you to start moving groceries for them. I may have a lot of groceries and no, I may not want to pile them up on top of each other so you can begin scanning. And do not call the supervising person over to make me.

3. If the person in front of you has not put down the divider, or there isn't one, do not start scanning your purchases until they indicate you may do so. I scan bread last so it doesn't get squished. Sending your heavy milk cartons down when I'm not looking will probably squish my bread, and then I will be the one to call the supervising person over to hold things up for both of us while they go get me a new loaf of bread.


Our stores in this area don't have the full size self-scan registers, just the small ones.  But if they are designed with a divider why is it wrong that the next customer expects you to use it?

I used to work in a grocery store, so this is from both employee and customer:

*If something's on the floor, pick it up!  Even if it's not in the exact right place.
If I'm shopping with my children and one of drops something, we will pick it up.  If we didn't drop it, I may not be inclined to pick it up.  I'm certainly not going to go through the trouble of finding where it goes to put it back.  I'm a customer not an employee.  I just realized it was another poster who said always put stuff back where it goes.  I'm putting the responses together and can't imagine the expectation of picking up what someone else dropped AND putting it away elsewhere in the store.

3. Don't eat something you haven't paid for, this is really important when the item is priced per pound. Also it sucks having to clean up a bunch of crackers/chips/cookies that have fallen out of the open bag you didn't warn us about. Also, eating a donut, cookie, fruit or veggie before you pay is not cool. How am I supposed to know your telling the truth and you didn't eat more?
This seems to vary by store.  Many stores encourage you to eat while you shop or certainly have no problem with it.  This tends to be a hot button issue here though with no real consensus, so I'm guessing it varies by store or region.
Title: Re: Grocery Store Etiquette
Post by: Shores on April 07, 2011, 08:22:31 PM

If I'm shopping with my children and one of drops something, we will pick it up.  If we didn't drop it, I may not be inclined to pick it up.  I'm certainly not going to go through the trouble of finding where it goes to put it back.  I'm a customer not an employee.  I just realized it was another poster who said always put stuff back where it goes.  I'm putting the responses together and can't imagine the expectation of picking up what someone else dropped AND putting it away elsewhere in the store.
If it's not your fault, then there's no reason to make anyone else's life easier? I mean, I get that no one should EXPECT the extra courtesy out of you as in following your around saying "you didn't pick that up!", but I can't imagine purposely ignoring something that you see on the floor that could potentially be a hazard just because "Well, I didn't drop it!" I don't wander around putting things back where they belong,but I pick up fallen items when I see them. I figure that .5 seconds of my time could prevent someone from getting hurt later, so why not?
Title: Re: Grocery Store Etiquette
Post by: Danismom on April 07, 2011, 08:43:18 PM
2. If you decide you don't want something, please either put it back where you got it or give it the cashier. Don't just leave it wherever you happen to be, ie: chips in with the cans, toys crammed into bins, etc. This goes doubly for frozen/perishable items. Finding bags of frozen whatever that have thawed and leaked is not enjoyable, plus it causes the store to loose money.

I used to work in a grocery store, so this is from both employee and customer:

*If something's on the floor, pick it up!  Even if it's not in the exact right place.


To clarify, I had these two combined in my mind.  I'm not going to go all over the store trying to figure out where this particular kind of cold medicine goes.  If an item is on the floor and in the way, I will pick it up.  If it is out of the way, then I may or may not bother to pick it up from the edge of the aisle and up it on the shelf. 
Title: Re: Grocery Store Etiquette
Post by: Danismom on April 07, 2011, 08:53:39 PM

If I'm shopping with my children and one of drops something, we will pick it up.  If we didn't drop it, I may not be inclined to pick it up.  I'm certainly not going to go through the trouble of finding where it goes to put it back.  I'm a customer not an employee.  I just realized it was another poster who said always put stuff back where it goes.  I'm putting the responses together and can't imagine the expectation of picking up what someone else dropped AND putting it away elsewhere in the store.
If it's not your fault, then there's no reason to make anyone else's life easier? I mean, I get that no one should EXPECT the extra courtesy out of you as in following your around saying "you didn't pick that up!", but I can't imagine purposely ignoring something that you see on the floor that could potentially be a hazard just because "Well, I didn't drop it!" I don't wander around putting things back where they belong,but I pick up fallen items when I see them. I figure that .5 seconds of my time could prevent someone from getting hurt later, so why not?

When I said "may not" I meant that I may or may not be inclined to do so.  Usually I will, but frankly, I don't this it is rude to not pick up someone else's napkin from the floor.
Title: Re: Grocery Store Etiquette
Post by: Mopsy428 on April 07, 2011, 09:05:20 PM
Express lanes: If you have more than the max # allowed, please go to a different line. 1 or 2 items over is OK. Filling up your carriage with enough groceries to feed all of the Miss Universe contestants for a month and then going into the express lane is not OK.

Please do not leave your carriage in the middle of the parking lot. Put it in the designated area or bring it back to the store.

Title: Re: Grocery Store Etiquette
Post by: Danismom on April 07, 2011, 09:22:45 PM
Self Checkouts:
If you are checking out all your own items (be it 1 or 100) don't stop in the middle to hug a friend that just walked up and then proceed to catch up on all the latest family news.  Finish your transaction and move away from the checkstand first.
Title: Re: Grocery Store Etiquette
Post by: o_gal on April 08, 2011, 08:49:41 AM
Really?  I guess there is a much larger range of opinions than I previously expected.  Wow!

2. When someone has completed their purchase, it is up to them if they want to move their groceries down so they can put down the divider. It is not up to you, the next customer, to either demand that they put the divider down or for you to start moving groceries for them. I may have a lot of groceries and no, I may not want to pile them up on top of each other so you can begin scanning. And do not call the supervising person over to make me.


Our stores in this area don't have the full size self-scan registers, just the small ones.  But if they are designed with a divider why is it wrong that the next customer expects you to use it?


Usually I do, when I have a smaller order or I get to the point where it can be put down. But I can scan a lot of groceries on these - in my case, sometimes I have enough groceries that it fills the entire bagging area and backs up onto the belt (pinging the annoying "Remove excess items from the belt" announcement from the scanner and it won't continue until I do.) I would have to move literally half of my groceries on top of the other half in order to put the divider down. And I won't have any place to put my bags. I have the reusable canvas bags and they don't fit very well on the small shelves that the store has its plastic bags on. So I am trying to be polite and bag as fast as I can, and I state that politely to the next customer. I use the self scanner because I want to keep certain groceries together, and one of my bags is insulated for cold stuff, so I have a definite bagging "protocol" and I'm pretty darn fast.

But one morning, I had this woman (or SS?) behind me. First she called down for me to use the divider. I apologized and said I'd be done as soon as I could but I wasn't going to be able to put it down for awhile. Then she comes down and starts SHOVING my groceries down until I again told her that I would be done as soon as possible. Then she calls for assistance and the supervising person starts to shove my groceries down. At that point, I wouldn't talk to anyone else and just bagged and got out of there quickly, never once putting the divider down. If she'd been polite and accepted my first explanation, I would have put it down when it was possible.
Title: Re: Grocery Store Etiquette
Post by: iridaceae on April 17, 2011, 06:17:53 AM
Express lanes: If you have more than the max # allowed, please go to a different line. 1 or 2 items over is OK. Filling up your carriage with enough groceries to feed all of the Miss Universe contestants for a month and then going into the express lane is not OK.



But please don't glare at the person ahead of you who is being checked out who has a full cart; I've had full carts and been pulled over by the staff because there was NO ONE in the express lane, even after they announced it and went over to lines to tell people.

Also, in 24-hour stores the express lane may be the only open lane.


*************

It is always nice when someone with a full cart lets you go ahead of them when you have only one or two items, but don't expect that everyone will do this.

Title: Re: Grocery Store Etiquette
Post by: MommyPenguin on April 17, 2011, 07:17:58 AM
In regards picking things up off the floor... I don't think it's a social requirement, but I think it's a nice thing to do.  Whether it's reasonable depends on what the item is, whether you know where it goes and whether it's close, and it can also depend on what kind of item it is and whether getting dirty is an issue.  Customers can't wash their hands as easily as staff can.  Also, would you want a customer picking up, say, a nectarine, and putting it back on top of the others?  It's probably bruised because it fell, but the bruise may not show immediately.  Another customer would pick it up without knowing that it fell on the floor.

I try to, in other circumstances, pick/clean things up.  In fact, the city we used to live in actually had signs asking people to pick up 5 pieces of trash.  Perhaps because of the signs, I rarely saw that much trash.  :)  But I do try to pick up trash, clean out the paintbrushes/paint left on the counter at the play place, etc.
Title: Re: Grocery Store Etiquette
Post by: Elfmama on May 04, 2011, 10:10:09 AM
Please do not leave your carriage in the middle of the parking lot. Put it in the designated area or bring it back to the store.
I would love to feel well enough to be able to do that 100% of the time, but sometimes it just isn't possible.  Making it from the parking lot into the store, around the store to get what I need, and back to the car takes every ounce of strength I have left. If I have to walk another 100 feet to put it back in a cart corral, I won't be able to get my purchases into the house.

And because fibro ebbs and flares, I don't qualify for a handicapped tag. Please don't assume that someone who looks "perfectly healthy" actually is.
Title: Re: Grocery Store Etiquette
Post by: Yvaine on May 04, 2011, 10:15:31 AM
3. Don't eat something you haven't paid for, this is really important when the item is priced per pound. Also it sucks having to clean up a bunch of crackers/chips/cookies that have fallen out of the open bag you didn't warn us about. Also, eating a donut, cookie, fruit or veggie before you pay is not cool. How am I supposed to know your telling the truth and you didn't eat more?
This seems to vary by store.  Many stores encourage you to eat while you shop or certainly have no problem with it.  This tends to be a hot button issue here though with no real consensus, so I'm guessing it varies by store or region.


It does. I don't think most stores would want people to eat items priced by the pound! But self-contained things like a soda, it varies. Some of the stores in MyTown actually have a bottle/can holder attached to the cart that says "Enjoy a (BrandNameSoda) while you shop!"

I imagine it helps encourage sales of the sodas and puts the empty bottle in an obvious place so the customer doesn't forget to pay for it and the cashier doesn't miss ringing it up.
Title: Re: Grocery Store Etiquette
Post by: Shoo on May 04, 2011, 10:42:38 AM
If there is an express lane (or multiple express lanes), and there are also self-check lanes, please don't get behind someone in a regular lane and roll your eyes, sigh loudly, and shift from one foot to the next in an attempt to guilt the person with a full cart of groceries into letting you, with your few groceries, go ahead of them.  Use one of the speedy lanes available to you!  You are making me question your intelligence!!
Title: Re: Grocery Store Etiquette
Post by: Mopsy428 on May 05, 2011, 06:48:52 PM
Please do not leave your carriage in the middle of the parking lot. Put it in the designated area or bring it back to the store.
I would love to feel well enough to be able to do that 100% of the time, but sometimes it just isn't possible.  Making it from the parking lot into the store, around the store to get what I need, and back to the car takes every ounce of strength I have left. If I have to walk another 100 feet to put it back in a cart corral, I won't be able to get my purchases into the house.

And because fibro ebbs and flares, I don't qualify for a handicapped tag. Please don't assume that someone who looks "perfectly healthy" actually is.
That's understandable. But if you are healthy, you should be able to put your carriage away. I seriously doubt that the amount of people who just leave their carriages in the middle of the lot are not healthy enough to put theirs back in its proper spot.

And for the love of Pete, if you (general you) must leave your carriage in the lot, please be careful where you leave it. Do not leave it in the middle of the road or push it into another vehicle.
Title: Re: Grocery Store Etiquette
Post by: kareng57 on May 05, 2011, 08:01:50 PM
Please do not leave your carriage in the middle of the parking lot. Put it in the designated area or bring it back to the store.
I would love to feel well enough to be able to do that 100% of the time, but sometimes it just isn't possible.  Making it from the parking lot into the store, around the store to get what I need, and back to the car takes every ounce of strength I have left. If I have to walk another 100 feet to put it back in a cart corral, I won't be able to get my purchases into the house.

And because fibro ebbs and flares, I don't qualify for a handicapped tag. Please don't assume that someone who looks "perfectly healthy" actually is.


Can you not request that store staff member give you some assistance with getting your groceries to the car?  Your situation is understandable and I don't think any staff would be judgemental just because you look "perfectly healthy".

The fact is that unsecured carts can be a hazard.  It might look as though you're leaving it on level ground, but all it might take would be a gust of wind - and the cart slams into either a person or a car.
Title: Re: Grocery Store Etiquette
Post by: Vall on May 06, 2011, 03:49:40 PM
In my area, every grocery store will assist me in taking my groceries to my car.  All I have to do is ask.  I've used this service many times in the last 20 years.  I was diagnosed with rheumatoid arthritis when I was still in my 20's.  During a flare up, even doing simple tasks can be very difficult.  When I need help, I simply ask for it.  The assistance is usually friendly and non-judgmental.  They load the groceries, I thank them and tip them, then they take the cart with them.

If I need help and there are staff there who are willing to help me, I use that service.  I really don't think that the staff cares whether I have a handicapped tag (I don't) or what my physical issues are.  They are simply there to help if I ask.
Title: Re: Grocery Store Etiquette
Post by: snowdragon on May 06, 2011, 05:19:43 PM
Do not put your purchases on the belt and go back and shop some more. the person who comes in and gets in line is not rude for not allowing you to continue shopping and come back, they are now next because you left.

Similarly, if someone is ahead of you and has not had the chance to put their purchases on the belt, don't put yours in their way effectively blocking them from the belt. They are not the rude one if they move to another line, you are for pretty much forcing them to. And asking  AFTER you have emptied your cart to the belt "can I put these here" when it is obvious that you are cutting them off does not make it any less rude.  Berating them after they move makes you even MORE rude.
Title: Re: Grocery Store Etiquette
Post by: HoneyBee42 on May 12, 2011, 09:35:50 PM
However, on the other hand, when you're in the express lane, *PLEASE* put your stuff on the belt instead of standing there in line with your two items in your hand while the person ahead of you is being checked out, and there's enough space behind their order on the belt for your two items, my five items and the person behind me's three items (and divider thingies between all orders).
Title: Re: Grocery Store Etiquette
Post by: snowdragon on May 20, 2011, 04:47:22 PM
When crossing in front of one of those electric carts - remember they do not stop on a dime and both you and the person riding  it can be hurt by that thing and a young child could likely be seriously damaged. Be careful to look before  pulling out of a side aisle or stopping in front of them.
Title: Re: Grocery Store Etiquette
Post by: Biker Granny on July 19, 2011, 10:11:46 AM
Please don't "crowd" the person infront of you at the checkout line.
I have been bumped into with carts, rubbed against and even elbowed while I was trying to either unload my cart or pay.
They usually get the "do you mind" look.
Title: Re: Grocery Store Etiquette
Post by: FoxPaws on July 19, 2011, 10:33:15 AM
- Be aware of your surroundings when stopping your cart. The front entrance or the middle of a crowded aisle are not good places to stop and hunt for coupons or double check your list.

- On the other hand, it is completely unnecessary to go into full on Martyr Mode (heavy sighing, eyerolling, foottapping, PA comments) if someone happens to be parked where you need to pass or in front of an item you need to reach. A simple, "excuse me" will usually suffice.

- Start with the benefit of the doubt. The woman who cuts at the self serve checkout may not have seen the line. The guy who walked right up to the bakery counter may not have realized this store uses a number system. Informing them politely (again, a simple "excuse me") will usually result in a sincere apology and an immediate switch to the correct action.
Title: Re: Grocery Store Etiquette
Post by: kherbert05 on July 19, 2011, 10:56:44 AM
- Speak up for good employees. I hate it when management thinks good customer service = employees being doormats. It means I as the customer have to put up with horrible behavior from other customers. Will go to management and report customers behaving in an abusive manner.

- When bagging please listen to me. My 6 pack of cokes has a handle that is why I do not need a bag for them. I asked you to put them flat on the bottom of the cart because when you hang them off the side it stretches the plastic rings and the bottles drop out.

-Theft drives up my prices I will report it.

-If an employee is standing where something has spilled it is not going to ruin your day to go get another employee for them. They can't walk away from the spill because someone may slip.

-If you have a problem with the few remaining blue laws take them up with your elected officials. Don't scream at the poor teenage girl working the only open register at  7 am on a Sunday - because I will go into protective teacher mode and let you have it complete with an offer to report you to the cops.

-If you want the old Blue laws back into effect take it up with your elected officials don't yell at me for shopping on your holy day I don't agree with you.

-If your juvenile delinquent kids think it is funny to run full force with a cart into people especially people who are walking using canes or walkers I will call the cops and I hope they are all over the age of 10 so they can spend the weekend in jail. It is Friday evening and juveniles in Texas can't be released till they go before a judge. (Actually had the manager on duty thank me because they weren't allowed to do anything. I encouraged the poor women who where hit to complain that employees were not able to help them when they were attacked. Not even call the cops.
Title: Re: Grocery Store Etiquette
Post by: miss scarlet on August 04, 2011, 06:09:07 PM


It's not a playground ? But the mom on the Mirena commercial told me it was  ???
she is a filthy liar and should have gotton mirena sooner because she has more kids than she can keep in line.

on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.


Me too. It irritates me when the person behind me doesn't reach for a divider; I fear that if I put it down instead, it is a snub - like "Ugh, get your broccoli florets away from my luncheon meat, filthy cad!"  ;D
Title: Re: Grocery Store Etiquette
Post by: Danismom on August 06, 2011, 09:41:27 AM
Granted, living in Texas, friendliness is rampant.  I would just place the divider myself with a smile or even "Here, let me get that for you".  The attitude of helping the other patron out and kindness can go a long way.  If they want to think negative thoughts then its on them.  I'm just being a nice person.
Title: Re: Grocery Store Etiquette
Post by: kareng57 on August 06, 2011, 07:24:27 PM


It's not a playground ? But the mom on the Mirena commercial told me it was  ???
she is a filthy liar and should have gotton mirena sooner because she has more kids than she can keep in line.

on another board there was a discussion on who should put the divider (on the counter/belt) down. some say the person in front some say the person who comes behind. i think the person behind should put it down and i do if i'm the one behind.


Me too. It irritates me when the person behind me doesn't reach for a divider; I fear that if I put it down instead, it is a snub - like "Ugh, get your broccoli florets away from my luncheon meat, filthy cad!"  ;D


Really?  It's never occurred to me that the person behind me could be offended if I put the divider down.  To me, it's simply that the dividers are usually within an easier reach for the "ahead" person.  But I also wouldn't think nasty thoughts of the person behind me if he/she put down the divider first.
Title: Re: Grocery Store Etiquette
Post by: Cosmasia on August 09, 2011, 01:48:16 AM
IMO and IME the person who has just put their stuff on the item belt is the one who should put the divider down behind their items.
Honestly I'm kinda shocked that there are places where you don't do that (not THAT shocked but, I find it weird).
And I don't get the issue with being offended.. we aren't offended. Those ARE your items and these ARE my items, we pay for our own stuff, thus the divider is needed  :D nothing offensive there.

And all that aside, everywhere I've ever shopped, the divider is just easier for the person in front to reach. The very few times the person doesn't put it down I feel pretty irritated at them because I have to reach in front of them awkwardly and halfway across the item belt to reach a divider, as they're usually not pushed all the way down to the end of the belt.

And if I'm not long enough to reach it, I have to stand around and wait for the person to move ahead so I can get closer to the dividers, which in turn means that the people behind me also have to wait longer to place their stuff on the belt.  :( It's just all around really annoying when people don't put it down after their items.
Title: Re: Grocery Store Etiquette
Post by: Elfmama on August 09, 2011, 09:41:45 AM
Even the dividers don't always work.  I was in line at the grocery store one time, and the cashier was really on a roll, zipping away at the scanner.  He was so much "in the zone" that when he got to the end of that person's stuff, he reached down to the divider, tossed it aside, and started zipping away at MY stuff!  Both the other person and I hollered "Hey!" at about the same time, and you could see him jerk and come out of it.  ;D
Title: Re: Grocery Store Etiquette
Post by: Bijou on August 11, 2011, 12:05:47 PM
Please do not put your packages of raw meat on the counter unless you have bagged them in plastic to catch any  leakage.
Title: Re: Grocery Store Etiquette
Post by: Ruelz on August 11, 2011, 12:08:32 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...
Title: Re: Grocery Store Etiquette
Post by: dks64 on September 13, 2011, 03:54:08 AM
For the cashier:
 - Don't read and comment (or denigrate) a customer's purchases. It's none of your business what I'm buying or why I'm buying it.

In this case it was a fitness magazine. I love them, I read them every month, but I did not appreciate the cashier scanning it and then spending about 30 seconds reading the cover lines and raising her eyebrows at them, and then shaking her head and putting the magazine in my bag.

Yes!! I have no problem with the cashier asking if I've tried a certain product before and liked it (as a recommendation), but making smart bacon-fed knave comments is completely unprofessional and rude. To my recollection, it has never happened to me, but some of my vegetarian friends have posted stories horror stories (when they're buying fake meats, soy products, etc). Someone once teased me about my fake bacon, but I just teased him back. You can't do that with everyone, so it's a bad idea in the first place.



Add one, for the workers:

- Don't speak on issues you don't truly know about. I've heard many stories about employees from health food stores telling people that they need vitamin pills for survival, will drop IQ points without fish oil, that you need a certain food to survive, etc. Often they're not intentionally lying, but acting like a know-it-all when you haven't done your research is a bad idea.
Title: Re: Grocery Store Etiquette
Post by: BeagleMommy on September 23, 2011, 03:14:21 PM
Keep an eye on your children.  Screeching "JIMMY, WHERE ARE YOU" up and down every aisle in a crowded grocery store because your toddler wandered off while you were chatting sends the store employees into panic mode.  Especially when they find him one aisle away with an open box of cookies.

When you are at the deli please know the brand of lunchmeat you want.  The deli clerks see a lot of people during the day and may not remember what you like.  I was behind a woman who said "I need a pound of the ham you gave me last week, but not the kind you gave me the week before."
Title: Re: Grocery Store Etiquette
Post by: dks64 on September 23, 2011, 04:01:46 PM
Keep an eye on your children.  Screeching "JIMMY, WHERE ARE YOU" up and down every aisle in a crowded grocery store because your toddler wandered off while you were chatting sends the store employees into panic mode.  Especially when they find him one aisle away with an open box of cookies.

When you are at the deli please know the brand of lunchmeat you want.  The deli clerks see a lot of people during the day and may not remember what you like.  I was behind a woman who said "I need a pound of the ham you gave me last week, but not the kind you gave me the week before."

Wait a minute, since when is it not okay to ignore your children in public?!  :P

I've had customers expect me to know their order when I've never even waited on them before. Yeah, you might be a regular, but that doesn't mean I've been your server or served you enough to know exactly what you wanted.
Title: Re: Grocery Store Etiquette
Post by: LibChick on September 23, 2011, 08:27:21 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...

I wash everything before I wear it. I've worked in retail and you have absolutely no idea the things people do to clothes on the racks.
Title: Re: Grocery Store Etiquette
Post by: Julia Mercer on September 23, 2011, 10:07:58 PM
If you find refrigerated items such as mixed cut veggies sitting on a shelf or somewhere away from the refrigerated area, PLEASE bring them to someone working there, and don't put them back in with the rest, someone did that before, and my fiance and I got one that had gone bad (I mean it STANK when we opened it up, even the csr agreed it was nasty), I wouldn't wish that on my worst enemy, it was that nasty!

Jules
Title: Re: Grocery Store Etiquette
Post by: dks64 on September 25, 2011, 02:42:08 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...

I wash everything before I wear it. I've worked in retail and you have absolutely no idea the things people do to clothes on the racks.

I do too. I think the poster meant wash it to remove a dirty spot/stain. You don't know if it's going to come out and if it doesn't, often the store won't return it because it's been washed. No one should have to buy a dirty item because the cashier wasn't careful.
Title: Re: Grocery Store Etiquette
Post by: LibChick on September 25, 2011, 10:03:02 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...

I wash everything before I wear it. I've worked in retail and you have absolutely no idea the things people do to clothes on the racks.

I do too. I think the poster meant wash it to remove a dirty spot/stain. You don't know if it's going to come out and if it doesn't, often the store won't return it because it's been washed. No one should have to buy a dirty item because the cashier wasn't careful.

Ahhh, I didn't see it from that point of view. Color me enlightened!  :)
Title: Re: Grocery Store Etiquette
Post by: snugglegirl05 on December 22, 2011, 11:12:06 AM
This is regarding WIC

I was a cashier at a grocery store back in the 1990's. There are very specific guidelines regarding WIC. Please follow the guidelines. You cannot get name brand peanut butter. You cannot get cocoa puffs cereal for you kid. It does not matter if another grocery store allowed it. The grocery store I worked at did not. If you want to get brand name peanut butter with your WIC card, then go to that grocery store.
Title: Re: Grocery Store Etiquette
Post by: princessdolly on March 12, 2012, 04:19:40 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...

I wash everything before I wear it. I've worked in retail and you have absolutely no idea the things people do to clothes on the racks.

There is also loose dye on new clothes so it's best to wash them.

Do not put your child in the part of the cart where food goes. They have been walking outside with those shoes on.

Do not allow yous kids to sit on the scales at the self-scanners. They will freeze and you will need assisstance. If this happens do not roll your eyes at staff who explain why it happened. Then allow your child to climb on again and glare/scream at the staff for saying 'I told you so'. The same goes for handbags and shopping from other stores. This isn't rocket science.

The self-scanners are pretty self explanatory. No, the one member of staff overseeing ten of them cannot scan your items and pack it for you.

Attacking the machine with a baguette will get you nowhere but it will make me giggle. And you have wasted a perfectly good baguette for nothing.

At the express checkout you should pack for yourself when possible. If you are getting a sandwich and a newspaper please do not stand there staring at them as if a bag will magically form around them. Then exclaim 'But I'm late for my train!'. You wouldn't be late if you had just popped them into a bag while the cashier was sorting your change. Now run along, buh-bye!

When I have a huge cart only half-unloaded do not start unloading yours until I am finished. I dont understand how you think this is going to work. Do not glare at the cashier for halting the belt. They clearly have better spatial awareness than you.

And lastly, if you continue to push your cart into my leg while I am in the queue I will turn around and push it back at you. At that point you should just count your blessings that it is between us.

Wow. That made me feel muuuch better lol   ;D
Title: Re: Grocery Store Etiquette
Post by: Elfmama on March 12, 2012, 06:04:40 PM
And lastly, if you continue to push your cart into my leg while I am in the queue I will turn around and push it back at you. At that point you should just count your blessings that it is between us.

Wow. That made me feel muuuch better lol   ;D
More than once, I've said to the cart-nudger "I'm sorry, but banging into me with your cart is not going to make me move faster.  Please move back."  Ditto with the person who is looming over me as I go to enter my PIN.  Except in that case, I'll plant myself facing him (almost always a man), ask him to step back, and stand there looking at him with my arms crossed until he does.  Mom Look-of-Death is optional.
Title: Re: Grocery Store Etiquette
Post by: JennJenn68 on March 12, 2012, 07:27:39 PM
And lastly, if you continue to push your cart into my leg while I am in the queue I will turn around and push it back at you. At that point you should just count your blessings that it is between us.

Wow. That made me feel muuuch better lol   ;D
More than once, I've said to the cart-nudger "I'm sorry, but banging into me with your cart is not going to make me move faster.  Please move back."  Ditto with the person who is looming over me as I go to enter my PIN.  Except in that case, I'll plant myself facing him (almost always a man), ask him to step back, and stand there looking at him with my arms crossed until he does.  Mom Look-of-Death is optional.

Not to mention that I will be unable to pay for my groceries and get out of your way if you block access to the direct debit terminal with your honking big cart...  ::)  And yes, I have a lot of items today, three bins' worth.  This ain't the express line, so don't sidle up behind me with one item (in the aforementioned honking big cart) after I've already unloaded everything and sigh, "Oh, this will take forever!" in a not-quite-inaudible voice.  That's why they have the 8-items-or-less lane, y'know, and it's always open at the place where I shop...  (I refuse to cater to the passive aggressive "hinters" who expect me to allow them in front of me.  Lady, I've already waited ten minutes, and you could have been out of here five minutes ago if you had managed to get up the energy to walk the extra twenty metres to the express line!)

Can you tell that I went grocery shopping today? ;D
Title: Re: Grocery Store Etiquette
Post by: MommyPenguin on April 03, 2012, 09:57:38 AM
I'm really curious... what do y'all think about using a reusable grocery bag from a different store?  Does it matter at all if the stores aren't direct competitors?  For instance, I have a bunch of bags from "Market Basket," a really small chain located only in New England.  I'm currently in the Midwest and shop at Meijer (located only in Midwest) or Kroger (located only in the Midwest and South, I believe).  So there is no place in which the stores compete.  As a military family, it would be really annoying to have to have multiple sets of the bags depending on where in the country we live.  And I happen to really like the Market Basket bags, because they have little snaps, so you can fold the bag up and snap it when you aren't using it and it makes them really easy to stack/store in another bag.
Title: Re: Grocery Store Etiquette
Post by: Yvaine on April 03, 2012, 09:58:51 AM
I'm really curious... what do y'all think about using a reusable grocery bag from a different store?  Does it matter at all if the stores aren't direct competitors?  For instance, I have a bunch of bags from "Market Basket," a really small chain located only in New England.  I'm currently in the Midwest and shop at Meijer (located only in Midwest) or Kroger (located only in the Midwest and South, I believe).  So there is no place in which the stores compete.  As a military family, it would be really annoying to have to have multiple sets of the bags depending on where in the country we live.  And I happen to really like the Market Basket bags, because they have little snaps, so you can fold the bag up and snap it when you aren't using it and it makes them really easy to stack/store in another bag.

IMO, that's fine. I think it would totally defeat the waste-saving purpose of reusable bags if you had to buy a set for everywhere you might conceivably go.
Title: Re: Grocery Store Etiquette
Post by: DottyG on April 03, 2012, 01:17:07 PM
I don't think it's a problem to use bags from other places.

Plus, think about it.  The bag may be from the competitor, but what you're putting into it is from their store.  Do you really think they're going to complain? ;)

Title: Re: Grocery Store Etiquette
Post by: dks64 on April 03, 2012, 02:39:53 PM
A reusable bag is a reusable bag.

I once used a Trader Joe's bag at my local Sprouts and he joked that I should buy the bags they sell. I replied with "Well, once your company starts making better looking bags, I'll consider it."  ;D He got that I wasn't being mean, just joking back. But really, their bags are ugly and not deep enough. Trader Joe's bags are my favorite.
Title: Re: Grocery Store Etiquette
Post by: Elfmama on April 05, 2012, 04:06:33 PM
Given that I'm not the only person I know who was charged again for the bag I bought last week, I'd be MORE inclined to use the bags from store A in store B.
Title: Re: Grocery Store Etiquette
Post by: Lynnv on April 05, 2012, 05:40:09 PM
I have never had any difficulty using bags that are not from the store I am shopping at.  I have picked up loads of bags at assorted shows, so mine tend to be car companies and insurance companies.  But even if the store was a direct competitor I would still use my bag there. 

I am spending my money at X store, even if my bag says Y store.  So X store should be pretty happy-they are getting my money that day.
Title: Re: Grocery Store Etiquette
Post by: Jaelle on April 10, 2012, 11:20:48 AM
As a customer:
I understand that sometimes you (general you) need to peruse the shelves, not just pause to pick something up. I've been there. But while you're doing it, please be aware of those around you. Parking your cart perpendicular to the shelves behind you ... thereby blocking the entire aisle ... is rude. So is ignoring those who politely ask you to move it. And so is snapping at someone who finally breaks the gridlock by gently moving it!

As a former cashier (and daughter of a current lower-level manager/cashier):
Many stores are cutting employee hours and keeping store hours the same (or extending them). If you feel like there is not enough service in the store, please take it to upper management (or corporate) instead of screaming at the cashier. She or he is just as unhappy as you are. The lower-level managers aren't able to do anything about it either. My mom's store was recently purchased by a corporation after being family- and locally owned for decades. She gets flack from people even when she's not at work about how service has gone downhill. (Small town.) She's very unhappy.  :(
Title: Re: Grocery Store Etiquette
Post by: MamaMootz on April 29, 2012, 07:06:17 PM
And lastly, if you continue to push your cart into my leg while I am in the queue I will turn around and push it back at you. At that point you should just count your blessings that it is between us.

Wow. That made me feel muuuch better lol   ;D
More than once, I've said to the cart-nudger "I'm sorry, but banging into me with your cart is not going to make me move faster.  Please move back."  Ditto with the person who is looming over me as I go to enter my PIN.  Except in that case, I'll plant myself facing him (almost always a man), ask him to step back, and stand there looking at him with my arms crossed until he does.  Mom Look-of-Death is optional.

This happens to me frequently and i thank you for posting a way I can deal with it. Because these people drive me batty.
Title: Re: Grocery Store Etiquette
Post by: Nikko-chan on July 21, 2012, 11:05:41 PM
Please, when you buy an alcoholic beverage in the store I work, provide your birthdate when the cashier asks you. If she asks for your ID please hand it over. There could be any number of reasons she wishes to see it. Perhaps you look younger than your true age, or perhaps she is in training, and was instructed to ask for EVERYONE's ID, just to get used to asking for ID.

Kind sir, when you come through my till and I ring you through, cheerfully asking "ID please?" with a grin on my face do not, and I repeat do not tell me "I left it in the car, you really need to ID me blah blah blah,"

When I turn to confirm with OtherAwesomeCashier that you are a regular and it is okay not to ID you, just to put your birthdate in, do not start cursing at me and walk away, leaving the beer at my till. I will not be a happy cashier.

Also: My fellow customers (for even though I am a cashier I am a customer as well), when your cashier is ringing something up and the scanner will not cooperate with her, do not ever say "Guess it's free right?" or some variation. Because we have heard it all before and we are sick of it. We will smile at you, we may even laugh with you, but inside our heads we are most likely screaming.

And umm: Fellow cashiers? I am so sorry if I have ever ever ever said that to anyone. I didn't realize it was so annoying!
Title: Re: Grocery Store Etiquette
Post by: 25wishes on July 22, 2012, 09:45:38 AM
just two points -

I hate self-scanners. IMO it is much faster to go to a person cashier, even if I have to wait for one. For some reason they only have to scan each item ONCE, whereas when I am at the self-scanner it takes multiple swipes for the machine to recognize what I have.

To the management -- if my SO has to go to the CS desk and point out that there are a lot of customers in line, and not enough cashiers, and you then put more cashiers on, you are not doing your job. YOU should be noticing the problem before it becomes a problem.
Title: Re: Grocery Store Etiquette
Post by: CrochetFanatic on July 22, 2012, 11:07:50 AM
There's an interesting...I don't know if "loophole" is the word...at the Walmart near us.  The "15 items or less" line has to ring up a customer who exceeds the item limit (sometimes a hugely full cart) if they are buying a tobacco product.  The reason?  That is the only line in the store that sells cigarettes, cigars, and chewing tobacco.  I guess that makes sense, but it sort of makes me wonder why they have an express lane at all.  I think the last time I got held up there, I was behind a lady with a cart stacked almost to over-flowing because she had decided at the last minute to buy one pack of cigarettes.  I was standing there with two skeins of yarn, a magazine, and a pack of gum, thinking to myself, "I could have been half-way home by now..."  No big deal, really...just a bit of an inconvenience.
Title: Re: Grocery Store Etiquette
Post by: Slartibartfast on August 26, 2012, 12:29:24 PM
I'll make a pact with you, fellow shoppers: I promise that I'll try to hurry as much as I can when my baby starts fussing, so I can get out the door before she goes into full-on tantrum mode.  In return, I'd ask you to not glare at me and make PA comments under your breath (but loud enough to be audible) when I pass by.  I'd rather cut my shopping trip short but actually buy what's in my cart than just abandon my cart and walk away to spare you a minute or two of baby grumpiness.  It's easier for the store to not have to re-shelve everything I tried to buy, and it's definitely easier for me!  I promise, I'm trying to go as fast as I can!
Title: Re: Grocery Store Etiquette
Post by: Shoo on August 26, 2012, 12:54:49 PM
I'll make a pact with you, fellow shoppers: I promise that I'll try to hurry as much as I can when my baby starts fussing, so I can get out the door before she goes into full-on tantrum mode.  In return, I'd ask you to not glare at me and make PA comments under your breath (but loud enough to be audible) when I pass by.  I'd rather cut my shopping trip short but actually buy what's in my cart than just abandon my cart and walk away to spare you a minute or two of baby grumpiness.  It's easier for the store to not have to re-shelve everything I tried to buy, and it's definitely easier for me!  I promise, I'm trying to go as fast as I can!

I don't think anybody thinks shoppers like you are the problem.  It's the parents whose children start crying and screaming, and they CONTINUE to shop as if nothing is wrong.  I encountered this just yesterday while shopping for BTS clothes for my daughter.  A woman with 3 children, one of them in a stroller, was walking around, browing the racks, and the toddler in the stroller was screaming his head off.  She acted like she didn't have a care in the world. 

A parent who hurries along and purchases what's already in her cart and then leaves is not a problem.  I appreciate parents like you.  Now, if you'd continue to shop while your child screamed, then that would be a different story.
Title: Re: Grocery Store Etiquette
Post by: Elfmama on August 26, 2012, 02:39:51 PM
I'll make a pact with you, fellow shoppers: I promise that I'll try to hurry as much as I can when my baby starts fussing, so I can get out the door before she goes into full-on tantrum mode.
A parent who hurries along and purchases what's already in her cart and then leaves is not a problem.  I appreciate parents like you.  Now, if you'd continue to shop while your child screamed, then that would be a different story.
Or if your child is old enough to know better.  Babies crying are annoying but tolerable.  Eight-year-olds throwing a screaming tantrum are not. 
Title: Re: Grocery Store Etiquette
Post by: Cami on August 26, 2012, 03:41:22 PM
I'll make a pact with you, fellow shoppers: I promise that I'll try to hurry as much as I can when my baby starts fussing, so I can get out the door before she goes into full-on tantrum mode.  In return, I'd ask you to not glare at me and make PA comments under your breath (but loud enough to be audible) when I pass by.  I'd rather cut my shopping trip short but actually buy what's in my cart than just abandon my cart and walk away to spare you a minute or two of baby grumpiness.  It's easier for the store to not have to re-shelve everything I tried to buy, and it's definitely easier for me!  I promise, I'm trying to go as fast as I can!

I don't think anybody thinks shoppers like you are the problem.  It's the parents whose children start crying and screaming, and they CONTINUE to shop as if nothing is wrong.  I encountered this just yesterday while shopping for BTS clothes for my daughter.  A woman with 3 children, one of them in a stroller, was walking around, browing the racks, and the toddler in the stroller was screaming his head off.  She acted like she didn't have a care in the world. 

A parent who hurries along and purchases what's already in her cart and then leaves is not a problem.  I appreciate parents like you.  Now, if you'd continue to shop while your child screamed, then that would be a different story.

I JUST returned from a trip to Target I cut short because of a baby screaming endlessly with the father endlessly saying in a very lackadaisical tone to the baby, "What do you want?" I really had to bite my tongue to keep from saying, "He's a BABY. He can't answer you. Figure. It. Out. It's either food, a diaper change, or some, oh I don't know? Attention?"  After 20 minutes of listening to the screaming, I had to  leave.
Title: Re: Grocery Store Etiquette
Post by: HorseFreak on August 26, 2012, 04:26:32 PM
I'll make a pact with you, fellow shoppers: I promise that I'll try to hurry as much as I can when my baby starts fussing, so I can get out the door before she goes into full-on tantrum mode.  In return, I'd ask you to not glare at me and make PA comments under your breath (but loud enough to be audible) when I pass by.  I'd rather cut my shopping trip short but actually buy what's in my cart than just abandon my cart and walk away to spare you a minute or two of baby grumpiness.  It's easier for the store to not have to re-shelve everything I tried to buy, and it's definitely easier for me!  I promise, I'm trying to go as fast as I can!

I don't think anybody thinks shoppers like you are the problem.  It's the parents whose children start crying and screaming, and they CONTINUE to shop as if nothing is wrong.  I encountered this just yesterday while shopping for BTS clothes for my daughter.  A woman with 3 children, one of them in a stroller, was walking around, browing the racks, and the toddler in the stroller was screaming his head off.  She acted like she didn't have a care in the world. 

A parent who hurries along and purchases what's already in her cart and then leaves is not a problem.  I appreciate parents like you.  Now, if you'd continue to shop while your child screamed, then that would be a different story.

I saw a couple literally drag their screaming 3 year old INTO the local Super Walmart yesterday. You would have thought the kid was being doused in acid! Once they entered the store the wails echoed off every surface and people scattered. I really don't get why one person didn't stay outside until Junior calmed down.
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on August 26, 2012, 04:46:02 PM
I put the divider bar (I call it a 'kid thwacker') down myself, behind my stuff, so the person behind me can start putting their stuff on the belt.  Usually they are not in a position to reach the bar, and it's really no skin off my nose to put it down.

Same here, and I don't want to have to reach pass a person's order to do so. So whenever the cashier starts my order and puts the divider in its little groove, I pick it up and place it behind all my stuff if there's someone in line behind me. They always seem to appreciate it. :)
Title: Re: Grocery Store Etiquette
Post by: Ginger G on August 27, 2012, 03:37:18 PM
Quote
[If there is an express lane (or multiple express lanes), and there are also self-check lanes, please don't get behind someone in a regular lane and roll your eyes, sigh loudly, and shift from one foot to the next in an attempt to guilt the person with a full cart of groceries into letting you, with your few groceries, go ahead of them.  Use one of the speedy lanes available to you!  You are making me question your intelligence!!/quote]

This exact thing just happened to me this past weekend!  I had a pretty full cart, and just as soon as I had unloaded everything and the cashier started scanning, a guy with one item gets into line behind me.  They made several announcements over the intercom that the self-scans were open and nobody was using them at the time, but this guy stood behind me sighing, rolling his eyes, stamping his feet...the whole routine.  I can understand some people don't like the self-scans (personally I love them when I'm only buying a few things), but if you're that impatient, maybe you should at least attempt to use one.

My other grocery store pet peeve is the people that stop their carts in the middle of the aisle and just stand there looking for something and make no attempt whatsoever to move over to the side.  Then they act annoyed when you want to get by.
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on August 28, 2012, 08:09:24 AM
Makes me think of a guy who got behind me at a light when I was learning to drive a stick shift.  There were two lanes for turning left, I was in one and the one to the left of me was wide open.  I stalled since I was still trying to master that dance called managing the gas and clutch.  What does he do? Go around me? Nope.

Honk and honk at me as he sat behind me.  ::)

Makes me question the intelligence of people like that as well.

Back to the grocery store though:

When the staff and their carts are in the aisles for restocking purposes, please do not park your cart next to the one they've got their boxes and pallets loaded onto and then just sit there while traffic piles up behind you. Other people might want to see what you're blocking.  And yes, people could go around, but why make them by taking longer than you really need?
Title: Re: Grocery Store Etiquette
Post by: suzieQ on August 28, 2012, 08:54:31 AM
This may have been mentioned but please, do not go to another line and ask someone in that line if they would like to come to your line and get in ahead of you. Because that will seriously irritate the people behind you. I had a lady do that in Sam's Club. I told her that I was in a hurry and did not want someone to cut in line ahead of me. (the lady who was asked to come cut into our line did not come over, thank goodness)
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 06, 2013, 06:38:44 PM
I know this topic is old, but as a cashier, I just had to speak up about the dividers: the person in front should put it down. Suppose there is nobody after you, and there is no divider, the belt keeps going and going, and it pisses off every single cashier I know to have to stretch all the way to grab one, and slam it down. We are supposed to slide them towards the customer, which puts them way out of reach and seriously why is it so hard to pick one up and put it down?? Ahem.

In the same street; if at my checkout (no belt, cart to cart type) I move your bag to the front of the cart and you YANK it back and refuse to let it go, guess what, I will not bend over and put the items in, I will put them in the front of the cart and let you put them in yourself. You are only here 5 minutes, I am here for live and I need my back for the remainder of that career. Yes, that's a work instruction. That means the boss won't side with you, as company policy forbids me to bend over, period.

Oh, and if I say 'good morning', the correct response is not 'no I don't have any coupons with me'. That is not what I asked.

And for the love of all that is holy, do NOT talk on the phone while at the check out! Extra SS points if you apologize to the person on the other end of the line for the inconvenience of my presence  ::) Same goes for headphones.

And dogs are not allowed in grocery stores. I don't care how special you think you are, if health inspection walks in they will shut us down, and we will all be out of a job. And no, nobody is going to steal your dog if you leave it outside (seriously?)

All things aside, I really do love being back in retail  ;D
Title: Re: Grocery Store Etiquette
Post by: Library Dragon on April 06, 2013, 07:28:43 PM
Quote
And for the love of all that is holy, do NOT talk on the phone while at the check out! Extra SS points if you apologize to the person on the other end of the line for the inconvenience of my presence 

POD

Also, if you have to give your card or cash to the cashier do not put it in your mouth. No one wants to handle your card/cash after its been in your mouth.
Title: Re: Grocery Store Etiquette
Post by: kckgirl on April 06, 2013, 07:31:52 PM
I know this topic is old, but as a cashier, I just had to speak up about the dividers: the person in front should put it down. Suppose there is nobody after you, and there is no divider, the belt keeps going and going, and it pisses off every single cashier I know to have to stretch all the way to grab one, and slam it down. We are supposed to slide them towards the customer, which puts them way out of reach and seriously why is it so hard to pick one up and put it down?? Ahem. Why in the world would I put a divider down if there isn't anybody behind me? Most of the time there isn't any divider there, which is quite annoying for the customers, too.

In the same street; if at my checkout (no belt, cart to cart type) I move your bag to the front of the cart and you YANK it back and refuse to let it go, guess what, I will not bend over and put the items in, I will put them in the front of the cart and let you put them in yourself. You are only here 5 minutes, I am here for live and I need my back for the remainder of that career. Yes, that's a work instruction. That means the boss won't side with you, as company policy forbids me to bend over, period. I don't understand what you mean here.

Oh, and if I say 'good morning', the correct response is not 'no I don't have any coupons with me'. That is not what I asked.

And for the love of all that is holy, do NOT talk on the phone while at the check out! Extra SS points if you apologize to the person on the other end of the line for the inconvenience of my presence  ::) Same goes for headphones.

And dogs are not allowed in grocery stores. I don't care how special you think you are, if health inspection walks in they will shut us down, and we will all be out of a job. And no, nobody is going to steal your dog if you leave it outside (seriously?) Are you talking about people bringing in pets, not working dogs? I've never seen that.

All things aside, I really do love being back in retail  ;D 
Title: Re: Grocery Store Etiquette
Post by: diesel_darlin on April 06, 2013, 07:37:26 PM
Oh, and if I say 'good morning', the correct response is not 'no I don't have any coupons with me'. That is not what I asked.

This. Oh so much.

How hard is it to say "good morning" back to someone?

And Library Dragon, I totally agree with you as well. I had a customer hand me some cash after his hands had been in his nose, ears, armpits, and other unmentionable areas of his anatomy. I was not a happy cashier.  >:(
Title: Re: Grocery Store Etiquette
Post by: VorFemme on April 06, 2013, 07:49:08 PM
My grocery store has great, cheap clothes, but I'm scared to put any clothing on the convery belt because it's so dirty at times. 

Once I did put a top down...and the cashier 'swiped' it through some wet spill on the belt.

I made her take it back.

Cheap or not, I'm not paying full price for something that I would have to immediately wash...

I wash everything before I wear it. I've worked in retail and you have absolutely no idea the things people do to clothes on the racks.

I do - but I got used to dressing a kid with sensitive skin (she now uses perfume and dye free laundry detergent) and got used to washing everything before it got worn, period, to remove the "sizing" and other manufacturers' chemicals on it.  Whether or not anything or anyone else touched it - the "sizing" sometimes made ME itch!

++++++

I had several Kroger bags two summers ago (basic black, firm bases, perfect size for two gallons of milk) and I used them to pack groceries to take on a trip to our time share in.  Somehow, they were nowhere to be found when we got home and I was going out shopping again......

I've been looking at the various displays of grocery store bags at the local Salvation Army - they may not be much cheaper than the new ones at the store, but I can get several for a store that is NOT found in our area and no longer risk having to pay a second time (third time?) for the bags that I have.

Or if I remember to take in my ripstop nylon bags (over twenty years old - very "green" at this point) and the mesh bag (expands a bit) out of the dryer.....I can use them again.  I need a slightly larger purse to have space to carry the shopping bags around with me......but if I start to carry a slightly bigger purse, then VorGuy and VorSon hand me their stuff to carry in it, too, if they are with me.  And I'd need to get a bigger purse again........a never ending cycle that would end with me rolling a suitcase on wheels behind me at all times or wearing saddlebags......
Title: Re: Grocery Store Etiquette
Post by: mmswm on April 06, 2013, 08:11:23 PM
And I'd need to get a bigger purse again........a never ending cycle that would end with me rolling a suitcase on wheels behind me at all times or wearing saddlebags......

This made me chuckle because I went to an event to day and there was a fashion show as part of the entertainment.  The designer was actually a handbag and jewelry designer.  One of the highlighted bags was actually a saddle bag.  There was a strap that went around the back of the model's neck and at the end of each strap was a decently large bag.  So, if you do decide to start wearing saddlebags, just know that it's apparently the height of Miami Beach fashion.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 02:35:06 AM
I know this topic is old, but as a cashier, I just had to speak up about the dividers: the person in front should put it down. Suppose there is nobody after you, and there is no divider, the belt keeps going and going, and it pisses off every single cashier I know to have to stretch all the way to grab one, and slam it down. We are supposed to slide them towards the customer, which puts them way out of reach and seriously why is it so hard to pick one up and put it down?? Ahem. Why in the world would I put a divider down if there isn't anybody behind me? Most of the time there isn't any divider there, which is quite annoying for the customers, too.

In the same street; if at my checkout (no belt, cart to cart type) I move your bag to the front of the cart and you YANK it back and refuse to let it go, guess what, I will not bend over and put the items in, I will put them in the front of the cart and let you put them in yourself. You are only here 5 minutes, I am here for live and I need my back for the remainder of that career. Yes, that's a work instruction. That means the boss won't side with you, as company policy forbids me to bend over, period. I don't understand what you mean here.

Oh, and if I say 'good morning', the correct response is not 'no I don't have any coupons with me'. That is not what I asked.

And for the love of all that is holy, do NOT talk on the phone while at the check out! Extra SS points if you apologize to the person on the other end of the line for the inconvenience of my presence  ::) Same goes for headphones.

And dogs are not allowed in grocery stores. I don't care how special you think you are, if health inspection walks in they will shut us down, and we will all be out of a job. And no, nobody is going to steal your dog if you leave it outside (seriously?) Are you talking about people bringing in pets, not working dogs? I've never seen that.

All things aside, I really do love being back in retail  ;D 

Why to put a divider down; because it helps the cashier  ;) Of course you're off the hook if there isn't one. I admit it's a pet peeve of mine. It's like holding open a door; of course you don't have to, but why not be nice once in a while.

And yes, people bring their pets into the store. Because they're so special and couldn't possibly be tied up outside the store, how dare I even suggest that  ::)

About the check out with carts; we don't work with a belt. We have a cart, the customer puts their cart next to our cart, we scan everything and load it over to the next cart. Makes sense? To avoid back trouble, we are supposed to work back to front, front to back. So you pull the cart forward, and put all the items from the back of cart one in the front of card two, push the cart back, and do it the other way around. This way you don't bend over, but sideways.
And no, if you arrive without a cart you do not get to take mine, hands off  :P

And don't come in 5 minutes after opening and ask for 100 Euro cash back. I don't have leprechauns that magically add money to the till.
Title: Re: Grocery Store Etiquette
Post by: Sharnita on April 07, 2013, 07:10:36 AM
I have to say that when i was a cashier I never expected customers to use dividers when nobody was behind them.  It didn't make me slightly irritated, let alone piss me off.

I don't know about the health department thing with dogs - people can legally bring in service animals without the health department having issues.  And yes, pets do get stolen.  I am not sure why that seems unbelievable.  Some because they are a valuable purebred and some to be used for dog fighting. Seriously. I have never brought a pet in the grocery store but if I heard a suggetion that somebody simply tie up their pet I would think the person suggesting it was seriously out of touch with reality.
Title: Re: Grocery Store Etiquette
Post by: kherbert05 on April 07, 2013, 08:21:38 AM
I think the divider thing is going to be different according to where you live. At my grocery store, the belt doesn't move if it is empty. At other stores the cashier has a switch. So it doesn't need the divider to stop it. If someone is behind me when I load the belt I put the divider out.


If I'm already being checked out and up at the card scanner station, then the person who comes up behind me should put out the divider.


If my stuff is one the belt and I'm waiting for the person in front of me to finish, it depends. If the person who comes up behind me is closer to the divider s/he should put it in place. If I'm closer then I should put it in place.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 09:33:37 AM
I have to say that when i was a cashier I never expected customers to use dividers when nobody was behind them.  It didn't make me slightly irritated, let alone piss me off.

I don't know about the health department thing with dogs - people can legally bring in service animals without the health department having issues.  And yes, pets do get stolen.  I am not sure why that seems unbelievable.  Some because they are a valuable purebred and some to be used for dog fighting. Seriously. I have never brought a pet in the grocery store but if I heard a suggetion that somebody simply tie up their pet I would think the person suggesting it was seriously out of touch with reality.

Service animals are not pets. They generally won't pee against the apples ;) And the tying up outside is very common here, and if you don't want to, fine, it's just a suggestion, you can always take the dog home and return to your shopping. But how would it be out of touch with reality? Lots of stores here provide a place to tie up your pup. Who in their right mind is going to steal a chipped-by-law-dog in broad daylight, in front of a busy store?
Anyway, the point is just, no pets inside.

The divider thing is a personal pet peeve of mine, pay it no mind  :)
Title: Re: Grocery Store Etiquette
Post by: juliasqueezer on April 07, 2013, 10:56:12 AM
"Who in their right mind is going to steal a chipped-by-law-dog in broad daylight, in front of a busy store? "

The answer to this is right there in Sharnita's answer.

Where I live (in a near-suburb of a very large US city, with all the crime that goes along with it) the idea of going to a store and tying up a dog that you ever expect to see again, let alone love or care about, is unthinkable. Thieves would very casually stroll up, untie your dog, and walk away with it. It might become a bait dog for dog-fighting (yes.... torn to bits to teach the thief's fighting dog to be aggressive and have that much-admired "killer instinct". You can then enter your killer dog into a dog fight, place bets and get richer than if you sold drugs!)

We're lately experiencing a rash of thefts of dogs from their fenced in back yards. Owners have been warned to never let their dogs out of their sight outdoors. Dogs have been stolen out of locked cars while their owners dash into a store. The thieves simply break a window. There's not much public interference in these case. Witnesses never know if the thief is armed.

Not all thefts are for bait-dog training. There are cases where dog owners find their stolen dogs placed for sale on Craig's List. This can be lucrative, especially if it's a cute toy breed or one of the latest "in-vogue" breeds.

In the US, micro-chipping is voluntary. Veterinarians charge around $40 to $50 to place the chip and get it registered. Lots of folks, especially those who don't have an excess of money, are not going to prioritize this expense. There are many rescue groups who will have micro-chipping events where you can get it done for $25-$30. And as much as the manufacturers of the microchips try and get the scanners into the hands of all police and shelters/pounds, again, it's all voluntary whether they're used or not. 

Not all places who receive stray/abandoned/dropped off animals will bother or remember to scan incoming animals. Some go straight to the euthanasia room, if there are no available cages. The irony in some cases (thankfully, not often) is that the cages might be full of confiscated fighting dogs on "police hold" awaiting trial of their owners.

Just saying all this to point out that things are different, all over the world. What's "out of touch with reality" isn't universal or concrete.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 10:59:22 AM
Well, leaving the dog at home will solve all then. But I must say, I'm really surprised people can be so low to steal pets like that  :-\ It's not a thing here.
Title: Re: Grocery Store Etiquette
Post by: mmswm on April 07, 2013, 11:17:21 AM
Dogs would get stolen here as well.  They get stolen for baiting/fighting purposes, for resale on craigslist and for labs engaging in illegal animal testing. There was also a scandal that broke a while back about cats being stolen to be sold to companies that provide animals for dissection in science classes.  It's truly jaw-dropping what people will steal and for what purposes.
Title: Re: Grocery Store Etiquette
Post by: 25wishes on April 07, 2013, 11:55:41 AM
Actually, the "dogs in stores" question is a moot point, at least in the US. All you have to do is say it is a service animal. That's it. Store is not allowed to question you about what kind, documentation, nothing.
Title: Re: Grocery Store Etiquette
Post by: Sharnita on April 07, 2013, 12:08:21 PM
I have to say that when i was a cashier I never expected customers to use dividers when nobody was behind them.  It didn't make me slightly irritated, let alone piss me off.

I don't know about the health department thing with dogs - people can legally bring in service animals without the health department having issues.  And yes, pets do get stolen.  I am not sure why that seems unbelievable.  Some because they are a valuable purebred and some to be used for dog fighting. Seriously. I have never brought a pet in the grocery store but if I heard a suggetion that somebody simply tie up their pet I would think the person suggesting it was seriously out of touch with reality.

Service animals are not pets. They generally won't pee against the apples ;) And the tying up outside is very common here, and if you don't want to, fine, it's just a suggestion, you can always take the dog home and return to your shopping. But how would it be out of touch with reality? Lots of stores here provide a place to tie up your pup. Who in their right mind is going to steal a chipped-by-law-dog in broad daylight, in front of a busy store?
Anyway, the point is just, no pets inside.

The divider thing is a personal pet peeve of mine, pay it no mind  :)

To have that dismissive reaction to the suggestion that a pet might be stolen.  And the dog being chipped only helps if the dog is turned in to the authoritites, which is not usually the next step of thieves. Ignoring the potential for that  does indeed seem very out of touch with reality.  Even in small town it has happened.  I would say that people who are not decent minded would not do it but using that standard we could leave our cars unlocked with keys in the ignition.  It is unfortunately too high a standard to risk.

And Barb answered my question which was how people knew/proved a dog was a service animal.  I know the use of service animals has broadened over the years so they are not just leader dogs anymore.  I have also seen malls with lots of stores that allow pets so I am not sure about helath codes regarding that  - I believe some of those stores do have food.

Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 12:21:07 PM
Actually, the "dogs in stores" question is a moot point, at least in the US. All you have to do is say it is a service animal. That's it. Store is not allowed to question you about what kind, documentation, nothing.

I was going to say 'only in the US', but that's probably rude, huh :-[ Over here, you actually have to prove it's a service animal. Because you know, the customer isn't always right. Sometimes they're just idiots   :P
Title: Re: Grocery Store Etiquette
Post by: Sharnita on April 07, 2013, 12:27:01 PM
Actually, the "dogs in stores" question is a moot point, at least in the US. All you have to do is say it is a service animal. That's it. Store is not allowed to question you about what kind, documentation, nothing.

I was going to say 'only in the US', but that's probably rude, huh :-[ Over here, you actually have to prove it's a service animal. Because you know, the customer isn't always right. Sometimes they're just idiots   :P

Well, if you want to say "only in the US do they give you the benefit of the doubt" I am personally OK with that.  There might be other people who don't like it.

ETA:  I'm also not sure if it is true of all other countries but I don't see it as an insult to mine.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 12:31:59 PM
And Barb answered my question which was how people knew/proved a dog was a service animal.  I know the use of service animals has broadened over the years so they are not just leader dogs anymore.  I have also seen malls with lots of stores that allow pets so I am not sure about helath codes regarding that  - I believe some of those stores do have food.

If they sell food, pets are still allowed in? Well I suppose laws are different all over, but in this country, that's grounds for closing the store.

And I already did voice my surprise over the dog stealing. Yes, I didn't know, and it was not meant dismissive at all: I promise you dog stealing is not a thing over here. If I lived in a country where that was a problem, I would never suggest the customer tie up the dog. But again, over here that is common practice.

*edit* benefit of the doubt is not the same as letting people walk all over you... If your dog is licensed, you have paperwork to prove it. Why should I let a tiny little poodle who is riding in a purse into my store, if said store could have to close because of it? I don't want to lose my job.
And there was no insult intended.


Title: Re: Grocery Store Etiquette
Post by: Sharnita on April 07, 2013, 12:53:26 PM
Like I say, I wasn't insulted. I see it as rather positive if anuthong so the assumption that only the US does it might actually insult posters from non US countries where they do it and are happy with it.

As far as the poodle in a - as a customer it doesn't strike me as any bigger a,threat tjan the preschooler who is whining that they have to go to the bathroom probably less. If I saw the owner let the dog lick produce I would let a worker know bit tjen I would do the same if I saw a preschooler licking the produce which would probably be more likely. The thing is, maube tje poodle is there to detect seizures or ease anxiety or meet some other need.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 07, 2013, 12:56:53 PM
Then there is probably paperwork to prove the poodle is in fact a service dog, no?

Our boss told us that any pet in the store = store has to close down if inspection walks in.

I guess I can tweak it to 'please listen to the employees when they tell you the store rules.'  :)
Title: Re: Grocery Store Etiquette
Post by: mmswm on April 07, 2013, 01:05:13 PM
Then there was the big-box super store near me who got into a boat load of trouble for refusing to allow a service dog into the building. The person at the door didn't believe that the dog was a service animal because the owner wasn't blind, in spite of the fact that the owner had the dog wearing the proper harness and identification tags and the owner had all the appropriate paperwork.  The store employee told the customer that she must have stolen the harness and faked the paperwork because everybody knows that service dogs only help the blind.  I don't recall what the dog was for, but the dog was legitimately a service animal.

It's stories like this that cause store management to put in a blanket policy not to question a customer who claims that their animal is a service animal. Sure, some people will abuse that policy, but it protects the stores from lawsuits in the event they hire idiot employees.
Title: Re: Grocery Store Etiquette
Post by: Sharnita on April 07, 2013, 01:07:40 PM
No, you don't have to show paperwork

As I think about it birds seem to make it into many grocery stores from loading docks and fly around so if any animal presented a concern ...
Title: Re: Grocery Store Etiquette
Post by: 25wishes on April 07, 2013, 02:59:53 PM
" Because you know, the customer isn't always right. Sometimes they're just idiots   :P"

I think this should be embroidered on a sampler.
Title: Re: Grocery Store Etiquette
Post by: JeseC on April 11, 2013, 07:06:15 PM
Don't make assumptions about the people around you.  I know that I can look like a teenager, but I am in fact shopping for myself and need to compare prices.  You don't get to complain that people who are actually shopping are "in your way" - and if I moved, you'd be in my way, so get over it.

I actually had this happen to me recently.  Once because I was comparing prices and trying to see the different lotions on the shelf she apparently wanted something from.  Same woman, later that day, was trying to push past me while I loaded stuff into my bag from the self check-out.  She complained to the store employee that I kept getting in her way.  Said employee waited until she was out of sight and then looked at me and just shrugged.  I should note that in no case did she ever say something like "excuse me" - I think she did say something like "you're in my way" in the first case, to which I responded "I'll be done looking in a moment."
Title: Re: Grocery Store Etiquette
Post by: TeamBhakta on April 12, 2013, 12:13:28 AM
Coming from the sample lady grocery store perspective:
- Don't leave your empty sample cups on store shelves. We have large, obvious trash cans all over the store.
- Don't rearrange samples on my tray. They're all the same product. I'm required to throw out every sample you've touched, whether you ate it or not.
- Don't stick your finger into a sample cup, cherry pick a piece and leave the remaining sample on the tray. Just throw the remaining sample out or eat it.
- Don't run past, grab a sample, remark "too busy to chat, gotta run" and then come back whining "Eww, you didn't tell me (whatever ingredient) was in this!"
- No, I cannot reuse your fork, napkin, plate or cup. I  cannot go along with "Oh, I don't want you to waste a plate. Just put the food in my hand."Also, putting a used toothpick on my tray = I have to dump the whole tray of samples out, wash and sanitize the tray and make a new batch of samples.
- Please don't give me a lecture on "This product is s***. It's bad for the environment and for your health. You should only buy the version that comes from Shangri-La and is made by tiny singing animals from Snow White. Let me read the ingredient list to you and tell you what I think of each one...."
- I cannot leave my sample table to pick up a heavy item for you or climb a ladder for something you want on a shelf
- Mistaking me for a store employee is an okay mistake. I'm willing to direct you to the correct person. But walking up behind me and just blurting out "The price ? I said what's the price of this aspirin" is not a good idea. I do not know if you're talking to me or someone else. Moving next to or in front of me and asking "Excuse me, ma'am, can you help me" is much better.
- Yes, sometimes I have to sell pet food, feminine hygiene products or high fiber cereal. The joke you'd like to blurt out at the time isn't clever. You'll either be the 20th person to say it today ("har har, I'm on a diet. No dog food for me") or your comment will be so offensive that I'll think you're a very crude, ill mannered person.
- If you want to spit food out, put it in a napkin and throw it away. Don't stand over my trash can and try to drool out your chewing gum. Or dramatically fountain spit it into my trash can (true story). I had to toss out samples and sanitize my cart because of that customer  >:(
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on April 12, 2013, 06:12:55 AM
Coming from the sample lady grocery store perspective:
- Don't leave your empty sample cups on store shelves. We have large, obvious trash cans all over the store.
- Don't rearrange samples on my tray. They're all the same product. I'm required to throw out every sample you've touched, whether you at it or not.
- Don't stick your finger into a sample cup, cherry pick a piece and leave the remaining sample on the tray. Just throw the remaining sample out or eat it.
- Don't run past, grab a sample, remark "too busy to chat, gotta run" and then come back whining "Eww, you didn't tell me (whatever ingredient) was in this!"
- No, I cannot reuse your fork, napkin, plate or cup. I  cannot go along with "Oh, I don't want you to waste a plate. Just put the food in my hand."Also, putting a used toothpick on my tray = I have to dump the whole tray of samples out, wash and sanitize the tray and make a new batch of samples.
- Please don't give me a lecture on "This product is s***. It's bad for the environment and for your health. You should only buy the version that comes from Shangri-La and is made by tiny singing animals from Snow White. Let me read the ingredient list to you and tell you what I think of each one...."
- I cannot leave my sample table to pick up a heavy item for you or climb a ladder for something you want on a shelf
- Mistaking me for a store employee is an okay mistake. I'm willing to direct you to the correct person. But walking up behind me and just blurting out "The price ? I said what's the price of this aspirin" is not a good idea. I do not know if you're talking to me or someone else. Moving next to or in front of me and asking "Excuse me, ma'am, can you help me" is much better.
- Yes, sometimes I have to sell pet food, feminine hygiene products or high fiber cereal. The joke you'd like to blurt out at the time isn't clever. You'll either be the 20th person to say it today ("har har, I'm on a diet. No dog food for me") or your comment will be so offensive that I'll think you're a very crude, ill mannered person.
- If you want to spit food out, put it in a napkin and throw it away. Don't stand over my trash can and try to drool out your chewing gum. Or dramatically fountain spit it into my trash can (true story). I had to toss out samples and sanitize my cart because of that customer  >:(

Wow, they're all awful but I think that one would require the most restraint to not slap the box out of their hand and tell them to get away from me. 

Title: Re: Grocery Store Etiquette
Post by: RebeccainGA on April 12, 2013, 10:39:17 AM
Actually, the "dogs in stores" question is a moot point, at least in the US. All you have to do is say it is a service animal. That's it. Store is not allowed to question you about what kind, documentation, nothing.

Please, don't do this if your animal is NOT a service animal. Not only is it illegal, and rude, it's the reason it's hard for legitimate non-seeing eye dog service animals to be taken seriously.

My DP has a 'medical alert' dog - he is trained to find help if she gets unbalanced, and alerts when she's got breathing trouble as well. He's a seven pound poodle (all he needs are working legs and a loud bark to function - and his small size and non-allergenic nature make him perfect for this work). However, even though he's a real, legitimate working dog, we get hassled regularly because he LOOKS like a pet. Yes, we love him. Yes, he cuddles with me on the couch in the evening because if I'm in the room, he's 'off duty', since I'm present to see what's going on. No, he's not just a pet.
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on April 12, 2013, 10:49:02 AM
I have to wonder, where would someone get a service dog harness if their dog isn't one?  I guess I always thought they were given to the dog by the organization training them. 

But while I don't have a service dog of any sort, I've heard of them being used for many purposes beyond assisting the blind.  I've learned they can be used for diabetics, epileptics, disabled veterans, etc.  There's a black lab pup at our church being trained for that last one, they're training him to brace himself so the veteran can lean on him to get up, and they bring him to church to get used to being around a lot of people of varying ages. 
Title: Re: Grocery Store Etiquette
Post by: kherbert05 on April 12, 2013, 11:02:40 AM
I have to wonder, where would someone get a service dog harness if their dog isn't one?  I guess I always thought they were given to the dog by the organization training them. 

But while I don't have a service dog of any sort, I've heard of them being used for many purposes beyond assisting the blind.  I've learned they can be used for diabetics, epileptics, disabled veterans, etc.  There's a black lab pup at our church being trained for that last one, they're training him to brace himself so the veteran can lean on him to get up, and they bring him to church to get used to being around a lot of people of varying ages. 
I have harnesses for Abby and Andi that other people have mistaken for a service dog harness. I did NOT do it on purpose. I hate hooking leashes to collars. The first 2 harnesses I got Abby - the escape artist was able to slip out of. The one I have now looks complicated. For some people that = service animal for some reason. It is a black harness no markings no vest.
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on April 12, 2013, 11:09:42 AM
Not that I've come across many service dogs, but the one I've seen did have markings on their harness to show that they are a service dog.
Title: Re: Grocery Store Etiquette
Post by: RebeccainGA on April 12, 2013, 11:55:48 AM
Not that I've come across many service dogs, but the one I've seen did have markings on their harness to show that they are a service dog.

Many service dogs are privately trained (ours is - and it's more common than you'd think, for non-seeing eye dogs. There just aren't many training organizations for some specialties.) and so don't have an 'organization' that gives them a harness. Also, harnesses do wear out. We have a service dog 'cape' that he wears, but he doesn't always (it's warm, and in Southern summers, can make him overheat). FYI.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 12, 2013, 06:32:32 PM
Coming from the sample lady grocery store perspective:
- Don't leave your empty sample cups on store shelves. We have large, obvious trash cans all over the store.

This, so much this!
We have taste tables all around our store, and you wouldn't believe the mess people make!
So I would like to add:

- If you make a mess, please call someone over. Don't run away and leave it for us to find. We don't mind cleaning up, and no, you won't have to pay for it. We do mind finding out the leaking has ruined other products, or has been a slipping hazard, etc.
- Please don't fill your cup to the brim, decide you don't like it, and leave it there for me to clean up. Would it kill you to try a small sip first?
- Do not open a new bottle/bag of chips, etc... by yourself. Yes, I know the bottle/bowl is empty. Just flag someone down, and we will gladly fill it up. For one, we are supposed to wear gloves, and food really isn't supposed to be touched with bare hands. Second, if you take an item and open it, that puts our stock at minus one, because our computer has no way of knowing what you just did. Call someone over and we will gladly help you, and then enter the used items into the computer later.

And a bit more random
- Do not ask me if your child/spouse/uncle can eat this gluten free bread when he has a corn allergy. Or ask me what would cure your stomach pains. I am not a food specialist, nor am I a doctor. It would be highly illegal for any of us to give you our opinion on the matter. Please go see your doctor, and ask what you're allowed to have.
Title: Re: Grocery Store Etiquette
Post by: Piratelvr1121 on April 12, 2013, 09:56:51 PM
Not that I've come across many service dogs, but the one I've seen did have markings on their harness to show that they are a service dog.

Many service dogs are privately trained (ours is - and it's more common than you'd think, for non-seeing eye dogs. There just aren't many training organizations for some specialties.) and so don't have an 'organization' that gives them a harness. Also, harnesses do wear out. We have a service dog 'cape' that he wears, but he doesn't always (it's warm, and in Southern summers, can make him overheat). FYI.

Ah, okay, I see.  When I first read that some people try to pose their pets as service dogs, I wasn't sure how they pulled it off but now it makes sense. 
Title: Re: Grocery Store Etiquette
Post by: MommyPenguin on April 15, 2013, 08:48:31 AM
I remember being at the grocery store once and trying to decide on which bread to get.  I wanted to find a whole wheat bread that I liked the taste of, so I had pulled a couple of different loaves off the shelf and was comparing the nutritional information on them.  An employee was nearby and noticed me, and snarked, "Just take one, you don't need to get the farthest expiration date," or something like that.  I realize that this can be a problem for the store, people wanting the items with the farthest expiration date, but even if that's what I'd been doing, it seems like it would be rude.  I actually *don't* usually worry about expiration dates on bread or milk, because with so many kids they generally go quickly enough (and I freeze some of the bread).

One thing that I've been mystified by is how the arm dividers are supposed to work on the full size self-checkout counters.  The arm has an elbow so that it can be flat against the side, or you can flip it up to block the next person's stuff from coming down.  The thing is, if you flip the arm up when you start sending your groceries down, then of course it catches your groceries and prevents them from going all the way down, leaving the bottom vacant... which seems pointless, and doesn't give the next person anywhere to put their groceries.  But, if you leave the arm down so that your groceries go all the way down, it then can't flip back up to block the next person's groceries because it would need to sweep *through* yours in order to get there.  Am I missing something major here?  It seems like it should flip *up* and over, instead of through, but since it has to sweep upwards in order to separate the groceries, it just doesn't make any sense to me.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 16, 2013, 05:32:39 AM
I remember being at the grocery store once and trying to decide on which bread to get.  I wanted to find a whole wheat bread that I liked the taste of, so I had pulled a couple of different loaves off the shelf and was comparing the nutritional information on them.  An employee was nearby and noticed me, and snarked, "Just take one, you don't need to get the farthest expiration date," or something like that.  I realize that this can be a problem for the store, people wanting the items with the farthest expiration date, but even if that's what I'd been doing, it seems like it would be rude.  I actually *don't* usually worry about expiration dates on bread or milk, because with so many kids they generally go quickly enough (and I freeze some of the bread).


As a shop employee myself I will say; we do not care that you dig around for the latest date :p Nor do we mind you comparing stuff. As long as you put everything back  ;)
I had a similar thing happen to me a few weeks back at the store: An employee was filling up the bell peppers, and I was choosing one. She snapped at me to just take one, they're all just as fresh! Err.. I reserve the right to be picky as a customer, thank you  ::)
Title: Re: Grocery Store Etiquette
Post by: ladyknight1 on April 17, 2013, 11:30:32 AM
The Publix store where I used to do all my shopping had a lot of people who didn't want to leave their animal in the car, so they would bring the animal in. Even if there was more than one person, so someone could have stayed with the pet, they would still all come in. These were small dogs and puppies, in carriers or purses.

They were asked to leave each time.

Please do not walk barefoot into a grocery store! I have seen this way too often.

Please do not let your child/children use the electric shopping cart to ram into aisles and end caps, even other shoppers! If your child needs to use the cart, then the parent should be with them the entire time.
Title: Re: Grocery Store Etiquette
Post by: snowdragon on April 17, 2013, 01:48:12 PM
The Publix store where I used to do all my shopping had a lot of people who didn't want to leave their animal in the car, so they would bring the animal in. Even if there was more than one person, so someone could have stayed with the pet, they would still all come in. These were small dogs and puppies, in carriers or purses.

They were asked to leave each time.




At the Wegman's  nearest my home I had a cashier take puppy from a customer and try to hold him while cashing out my food - she had her hand under his butt and when she gave him back she grabbed my produce with that same hand.  I left and reported her by name to both the manager ( who told me "just wash the produce before eating it and it will be ok") and the corporate offices - who called me.  I go to another Wegman's now. I know how produce is grown, I know what is used for fertilizer, but I found it really gross. 
 The things people do are at times amazing.
Title: Re: Grocery Store Etiquette
Post by: Syrse on April 17, 2013, 03:41:40 PM
The Publix store where I used to do all my shopping had a lot of people who didn't want to leave their animal in the car, so they would bring the animal in. Even if there was more than one person, so someone could have stayed with the pet, they would still all come in. These were small dogs and puppies, in carriers or purses.

They were asked to leave each time.

Leaving your dog by itself in a car is illegal, isn't it?  ??? Over here, if you see a dog in a car, you are legally allowed to go keep watch, and if the owners do not return in 5 minutes, you can call the fire department (or the police), and they will tell you to break the window immediately.
Title: Re: Grocery Store Etiquette
Post by: ladyknight1 on April 17, 2013, 03:43:37 PM
It is illegal (in my state) to leave one's pet in a car alone if it is hot or there is not adequate ventilation. Each time I have witnessed this, there have been 2 - 3 people together with the dog. There are lovely benches with shade outside as well.
Title: Re: Grocery Store Etiquette
Post by: Mopsy428 on April 21, 2013, 07:48:38 AM
The Publix store where I used to do all my shopping had a lot of people who didn't want to leave their animal in the car, so they would bring the animal in. Even if there was more than one person, so someone could have stayed with the pet, they would still all come in. These were small dogs and puppies, in carriers or purses.

They were asked to leave each time.

Leaving your dog by itself in a car is illegal, isn't it?  ??? Over here, if you see a dog in a car, you are legally allowed to go keep watch, and if the owners do not return in 5 minutes, you can call the fire department (or the police), and they will tell you to break the window immediately.
It is illegal where I live, but the dog should be either left at home or with another person outside of the grocery store, not brought inside.
Title: Re: Grocery Store Etiquette
Post by: AnnaJ on May 06, 2013, 09:17:15 PM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.
Title: Re: Grocery Store Etiquette
Post by: 25wishes on May 08, 2013, 11:31:54 AM
"oh, but he's my BAAAAAAAAABY, I never go anywhere without my little Poopsie.... he cries if I leave him alone..."

You have never met one of those people?
Title: Re: Grocery Store Etiquette
Post by: MrTango on May 08, 2013, 11:47:20 AM
"oh, but he's my BAAAAAAAAABY, I never go anywhere without my little Poopsie.... he cries if I leave him alone..."

You have never met one of those people?

"He needs to leave my store now, and he is forbidden to return," says the store owner.  "Since you never go anywhere without him, I guess that means you're leaving now and will never return."
Title: Re: Grocery Store Etiquette
Post by: BeagleMommy on May 09, 2013, 09:09:16 AM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.

DH and I have had to stop at a grocery store once in a while after taking The Beagle for a walk.  One of us goes in the store and the other keeps The Beagle on the leash and walks him around the perimeter.  We never leave him in the car.  Even if it isn't too hot to do so, he barks and bays like no tomorrow so it's just easier to take him and walk him around the parking lot.  One time, DH just stepped outside the car to get a newspaper from one of the boxes and he honked the horn.  ::)
Title: Re: Grocery Store Etiquette
Post by: Elfmama on May 09, 2013, 12:59:11 PM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.

DH and I have had to stop at a grocery store once in a while after taking The Beagle for a walk.  One of us goes in the store and the other keeps The Beagle on the leash and walks him around the perimeter.  We never leave him in the car.  Even if it isn't too hot to do so, he barks and bays like no tomorrow so it's just easier to take him and walk him around the parking lot.  One time, DH just stepped outside the car to get a newspaper from one of the boxes and he honked the horn.  ::)
In some places it is illegal to leave an animal in the car.  In very hot weather they can die in only a few minutes.
Title: Re: Grocery Store Etiquette
Post by: TeamBhakta on May 09, 2013, 02:38:42 PM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.

DH and I have had to stop at a grocery store once in a while after taking The Beagle for a walk.  One of us goes in the store and the other keeps The Beagle on the leash and walks him around the perimeter.  We never leave him in the car.  Even if it isn't too hot to do so, he barks and bays like no tomorrow so it's just easier to take him and walk him around the parking lot.  One time, DH just stepped outside the car to get a newspaper from one of the boxes and he honked the horn.  ::)
In some places it is illegal to leave an animal in the car.  In very hot weather they can die in only a few minutes.

No lie. I was sitting in a car the other week, waiting for someone to come out of a bank, and it was terrible just for me. I had to open the door and get out (didn't have the car key) after a few minutes. Good thing I had a full water bottle on hand :P If it got to me that quickly, I can only imagine what it does to a small child or a pet  :-[
Title: Re: Grocery Store Etiquette
Post by: BeagleMommy on May 10, 2013, 11:41:22 AM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.

DH and I have had to stop at a grocery store once in a while after taking The Beagle for a walk.  One of us goes in the store and the other keeps The Beagle on the leash and walks him around the perimeter.  We never leave him in the car.  Even if it isn't too hot to do so, he barks and bays like no tomorrow so it's just easier to take him and walk him around the parking lot.  One time, DH just stepped outside the car to get a newspaper from one of the boxes and he honked the horn.  ::)
In some places it is illegal to leave an animal in the car.  In very hot weather they can die in only a few minutes.

No lie. I was sitting in a car the other week, waiting for someone to come out of a bank, and it was terrible just for me. I had to open the door and get out (didn't have the car key) after a few minutes. Good thing I had a full water bottle on hand :P If it got to me that quickly, I can only imagine what it does to a small child or a pet  :-[

We never leave him in the car.  The newspaper incident was DH pulls up to curb, jumps out to get newspaper out of the box, Beagle honks horn, DH gets back in car.  It was quite comical.
Title: Re: Grocery Store Etiquette
Post by: Elfmama on May 10, 2013, 08:15:53 PM
Why not just leave the dog at home?  Seriously, there is no need to bring a non-service dog when you are going grocery shopping.

DH and I have had to stop at a grocery store once in a while after taking The Beagle for a walk.  One of us goes in the store and the other keeps The Beagle on the leash and walks him around the perimeter.  We never leave him in the car.  Even if it isn't too hot to do so, he barks and bays like no tomorrow so it's just easier to take him and walk him around the parking lot.  One time, DH just stepped outside the car to get a newspaper from one of the boxes and he honked the horn.  ::)
In some places it is illegal to leave an animal in the car.  In very hot weather they can die in only a few minutes.

No lie. I was sitting in a car the other week, waiting for someone to come out of a bank, and it was terrible just for me. I had to open the door and get out (didn't have the car key) after a few minutes. Good thing I had a full water bottle on hand :P If it got to me that quickly, I can only imagine what it does to a small child or a pet  :-[

We never leave him in the car.  The newspaper incident was DH pulls up to curb, jumps out to get newspaper out of the box, Beagle honks horn, DH gets back in car.  It was quite comical.
Oh, sorry BeagleMommy!  I wasn't trying to imply that you are guilty of leaving your furbaby in the car for any length of time, just replying to the thread.  :-[
Title: Re: Grocery Store Etiquette
Post by: Syrse on May 14, 2013, 06:29:30 PM
Another one; do not call me a liar to my face when I am citing company policy to you  :o
Also, do not imply my job security is less important than your convenience. Honestly...

Had a very nice lady (note sarcasm) who bought something, went out to the car, noticed she forgot something, managed to leave her receipt in the car but not her bag full of groceries (?), and ran back into the store. Started yelling at me because I wanted to see her receipt for the other things. I did not check her out the first time, so I did not recognize her. Eventually called the cashier over who did check her out, and let her through. I was very polite, but apparently I should just blindly trust everyone and think the best of people (her words exactly). After stating that I could lose my job if a secret agent of the company just happened to be watching, she called me a liar. *sigh* Fun times...