Everyone I've ever talked to from Verizon is insanely, inordinately pushy. One rep actually snorted when I told her that I would need to look at my budget when deciding whether I wanted to pay $25 more a month for the internet. "You're telling me $25 actually means something to you?"
I mean the pushiness didn't work, but belittling the fact that I have a budget and that $25 "means something" to me is definitely the way to get me to sign up for your service.
Yes, well, if $25 didn't mean anything to her, I doubt she'd be working in an outbound call center. I've done that. It's not known for high pay or quality of work experience.
I once had somebody say something similar over a contract error related to a home I was buying. "It's only $10 a month, no big deal."
I asked him if he'd like to pay me $10 a month for the next 10 years. He realized the answer was "no."