« Last post by Dr. F. on Yesterday at 07:45:10 PM »
This a weird one, and I'm not sure what to do.
I have a group of 3 international students in one of my classes. They've been probematic from the beginning. They cheated on the first exam. I gave them a serious talking-to warning, as many international students often have a different definition of cheating. They then cheated an another assignment. So, I'm already pretty irritated with them, which I'm afraid is coloring my perceptions.
Anyway, one of them has been emailing me repeatedly about an online assignment, saying that it's not open to complete. Whenever I check, it is, and I email her such and she responds that no, it isn't. We go back and forth like this several times with me telling her to check various things, until I ask her to send me a screen shot of where she's stuck. Well, it's clear that she has NO idea how to use the online software. Grump.
Anyway, the tone of the emails is what is concerning me. They're, well, borderline rude.
There no any of them is open.you can see it in attachment. Can you please go through it and check it once and please open it for me. Please mam I am waiting for that mam."
Imagine getting this 4x in a row. They're simultaneously kowtowing, demanding, and whiny.
Honestly, I suspect that a) more response is greater than it would be normally as I'm already irritated, b) she probably doesn't mean to rub me the wrong way. My question - do I tell her that her "tone" is not great, probably through a lack of familiarity with English? If so, how? (Also, am I overreacting, in eHell's opinion? I'll accept that if it's the consensus.)