Hello Ehellions. Today I had a strange encounter at my National Grocery Chain self-checkout station. I was hoping to find out what others thought of my own action, and also, if I could have handled it better.
We have had some Weather in this area, so the store was somewhat more crowded than usual for a weekday. I had scanned two bags of groceries, and was in the process of "checking out", swiping my card, signing, waiting for the receipt, and, finally, loading the groceries into my cart. NOTE: I had not yet scanned the card, and was, in fact, waiting for the machine to ask. The machines do not like it when you place grocery bags into your card before it is finished. At this same store, at the staffed check-outs, the card readers have been "enhanced" with some "wrap-around" accessories which I believe are there to deter identity theft.
Today, an older man sidled up to my station (where my handbag was), and stated he would just "wait" until I could "get myself together". I informed him I was "waiting on the machine, which was not finished" and would not be moving until I (and the machine) were finished. He then said that he was not interested in my paranoia, and was not, in fact, going to look at my card. I said, in what I hope was a polite tone, that he should be more considerate of others. He did not reply. I was anxious, at this point, to remove myself from the situation, so I, as quickly as I could, signed the machine, loaded my bags, and waited for my receipt, then left.
Should I have done something different, reported this to store management, or just forget about it, and hope it doesn't happen again?
"He's not interested in your paranoia" = "he wants to invade your space without you reacting negatively. How nice.
For him to be crowding you, hovering over your groceries, and making you feel uncomfortable (whether it is for personal safety or the security of your possessions) is rude. I wouldn't have reported it to management, though, unless you saw this guy often and he's a persistent problem. I like how you handled it. Your comment let him know that you thought he was inconsiderate, and his reaction indicates he 'heard' you on some level. Time to let it drop; no need to drag it out.