I think sometimes the mods don't have enough "proof" to ban someone as a troll but there is plenty of evidence that they are. And, I, personally, think posters should step up in those situations because you can SEE people getting emotionally invested. I saw it happening with NEW and I see it happening again here. Because a good troll picks topics that emotionally invest people, they have a billion terrible things happen constantly, and they have truncated timelines (so they post constantly), in most cases.