Yeah. I feel silly. Not once, not twice . . . okay, 4 times for the same thing.
I did some on-line clothes shopping last Sunday at Amazon. I got a little carried away and ordered a bunch of stuff
. I got free standard shipping which said 2-5 business days. I placed my order and when the actual anticipated shipping dates came up I suddenly remembered that I was leaving town on Friday and won't be back 'till Monday.
I figured that 2-5 days would mean Tuesday-Friday, but the finalized order gave the dates between the 17th (Thursday) and the 22nd (the following Tuesday.) I was confused with this (found out that it's 2-5 days after the order had been processed which might take a day or two for processing
) plus I'm thinking if the order comes on Friday, after I leave, the boxes will be sitting outside my front door for 4 days.*
So, I called friendly customer service to see if my order could be expedited. CS looked at my latest order number
and said that it could be expedited but there would be a $20 charge with guaranteed shipping between Tuesday and Friday. I thought about it and figured that it really would be nice (not necessary) to have some of the new clothes for my trip, and delivery here is usually in the morning so even if it came on Friday there was a good chance it would arrive before I left. So I agreed to pay the extra $20. She asked me if I was sure, I said yes.
Today (Tuesday) I went on-line to track my shipping. This is when I noticed that my items were broken up into two separate order numbers . . . the latest being one $14 item that was being shipped from a different location. Of course, it was an item that I least cared about. And, wouldn't you know it, THIS was the order that I paid an extra $20 to have expedited.
Good news . . . its scheduled to be delivered tomorrow. Sigh.
Stupid #1: Placing an order for delivery when I was going to be out of town.
Stupid #2: Not checking my e-mails which confirmed the expedited shipping! If I had seen this on Sunday, I could have called back and clarified the situation!
Stupid #3: Not realizing that my order was broken into 2 separate order numbers and CS was looking at only one number (although, I'm not real sure if this was stupid on my part, please save me here
Stupid #4: I forgot that my friend was coming over every day to feed the fish and take care of the cat. She could very easily have brought in the packages if they were delivered on Friday or Monday . . . So I spent an extra $20 for nothing.