I see the INAH as two types of posts:
1. Events that are out of our control-death, severe illness, natural disasters.
2. Events and situations in which we have choices to some extent-jobs, kids, relatives, sometimes our health.
If I'm responding to a #1, of course I send my condolences, because really, what else is there to do?
Occasionally, in a #2, I might say "I send my thoughts, and have you considered x, y and z in this situation?
As for me, in any post, if I'm not seeing something or thinking clearly, I want someone to say "Gui, you're not helping yourself here; have you thought of doing a, b or c".