I actually love getting constructive criticism in I Need a Hug. It makes me feel good that people are thinking my situation over, and taking time out of their day to come up with possible solutions for me. I shows me that they really do care, enough to want to make the situation better, and by extension, make me feel better.
That's my take on it, anyway.
Edited: I actually hate EHellDame's assertion that people are using the folder for matters that are too trivial. That just seems unnecessarily cruel. Yes, having a bad day is not on the same magnitude as a pet or loved on dying, or losing a job, etc. But you know what? Sometimes having a bad day feels like your whole world is ending. I've been there, I'm sure we all have. Sometimes, you just need someone there to hear you out, and affirm that yes, it sucks right now, but tomorrow will be better. Or give you some advice to dig yourself out of the hole your in; to break your tunnel vision, you know what I mean? To have someone come in and say that your bad day is too trivial, that jut seems really mean. It reminds me of those people who say, "How dare you complain about a paper cut, there's people out there who have no arms!"