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Author Topic: Exchanges with People that Make Your Brain Hurt  (Read 2414731 times)

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SheltieMom

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6330 on: January 09, 2013, 09:39:50 PM »
What I do is pick a phrase or Bible verse, something like that, and use the first letters of the phrase.  So you could do something like P118:1GtttLfHig;Hlef, which would be Psalm 118:1  "Give thanks to the Lord for He is good; His love endures forever".  It's fairly easy to remember and gives you a nice mix of upper and lowercase letters, numbers, and a symbol (the colon, sometimes a semi-colon).  I use it for a site that requires a 14-22 character password... eek!  You can do it with other phrases instead of Bible verses, but I like Bible verses because of the built-in colon that provides a "special character."  With other stuff, you either need to include punctuation or find some other way to add one, if it's required.

I do something similar, but with poems!  I have a few favorite poems, so I'll use the lines for passwords int he same manner you do the verses.

I also do something similar, but it's with the scores of various favorite classical music pieces.

I use taxonomic classifications of various species. Latin and Greek names work well, particularly if you add in some gene names.

That makes my brain hurt. ;D
If Timmy had had a Sheltie, he never would have fallen in that well!

Kaora

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6331 on: January 09, 2013, 11:29:36 PM »
Our paper is giving me a brain hurt.  Each time I've checked on a car accident, we've had a mysterious Plymouth Saturn as the culprit.

The latest is a 2006 Plymouth Saturn.  The other was 2010.  And so many more.

Extra bonus: the 2010 turned out to be a Ford F-150.  In a completely different color the described.  Like, it was reported orange and turned out to be Robin's Egg Blue.

Ow. x_x

Ambrosia Hino

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6332 on: January 10, 2013, 08:24:35 AM »
Our paper is giving me a brain hurt.  Each time I've checked on a car accident, we've had a mysterious Plymouth Saturn as the culprit.

The latest is a 2006 Plymouth Saturn.  The other was 2010.  And so many more.

Extra bonus: the 2010 turned out to be a Ford F-150.  In a completely different color the described.  Like, it was reported orange and turned out to be Robin's Egg Blue.

Ow. x_x

And now my brain hurts too!

*new*mommyagain36

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6333 on: January 10, 2013, 08:37:16 AM »
This occurred yesterday.
It was late afternoon and I went to a nearby Wendys for lunch.  There was exactly 1 car in the parking lot and no drive thru line.
I am greeted by an automated voice welcoming me to Wendys, then a disembodied human voice asks to take my order.

Me:  Number 5 with a Diet Coke, please.
DHV:  I'm sorry, can you repeat that?
Me:  Number 5 with a Diet Coke, please.
DHV:  What size?  Small, Medium or Large.
Me:  Oh, small is fine.
DHV:  So, just a small Diet Coke?
Me:  No, a Number 5 with a small Diet Coke
DHV:  Ok, so it's a number 8 with a small Diet Coke?
Me:  No.  Please pay attention.  It's a Number 5 with a small Diet Coke.
(pause)
DHV:  please drive to the window
So, I drive to the window.  The manager (I can see her name tag) is there and says, "that's 6.99 and please do not ever speak to my employee like that again."
I am dumbfounded, annoyed and just plain over this entire exchange.
Me:  Cancel my order because I can't figure out how, for the life of me, what was wrong with my correcting your employee after he repeatedly got my order wrong.

And I drive off.
"Oh people can come up with statistics to prove anything.  14% of people know that" - Homer Simpson

Piratelvr1121

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6334 on: January 10, 2013, 08:41:03 AM »
Something tells me the employee told the manager you were nastier than you actually were. ::)
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

TurtleDove

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6335 on: January 10, 2013, 08:42:04 AM »
Me:  No.  Please pay attention.  It's a Number 5 with a small Diet Coke.

I am generally pretty blunt and even I found this to be rude.  I don't go through a drive through often but I often enough to know the sound system is not crystal clear.  I just don't see what purpose the bolded had other than to shame or stress someone working for minimum wage.

Virg

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6336 on: January 10, 2013, 08:51:52 AM »
I have to agree with TurtleDove on this one.  The most likely issue is an audio problem, and even if that's the employee's inability to hear/decipher and not the headset, treating him like he's not paying attention is rude.  If you'd left just that one sentence out, you'd be completely in the clear, so next time I'd go with blaming the sound system.

Virg

AfleetAlex

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6337 on: January 10, 2013, 09:14:40 AM »
I thought about that, but newmommy had already said she wanted a number 5 that the employee appeared to acknowledge, and then seemed to forget about once she'd said she wanted a small. Plus I've never had that much problem with the audio at a fast-food place.
I have a chronic case of foot-in-mouth disease.

Piratelvr1121

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6338 on: January 10, 2013, 09:23:28 AM »
Me neither.  I've worked in a drive thru window and sometimes had issues but it was often because the person ordering had their radio on or there were several people talking in the vehicle so I couldn't easily make out what was being ordered.

And now I want Wendy's. ;)
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

Virg

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6339 on: January 10, 2013, 09:36:47 AM »
AfleetAlex wrote:

"I thought about that, but newmommy had already said she wanted a number 5 that the employee appeared to acknowledge, and then seemed to forget about once she'd said she wanted a small. Plus I've never had that much problem with the audio at a fast-food place."

There are two parts of this.  Firstly, just because the average employee/audio system works properly, that doesn't mean that this particular person or sound system did.  Secondly, he may have repeated the number five but then thought he heard her say number eight and so he changed to try to follow her.  Again, this could easily have been a difficulty understanding her and not him letting his attention wander, and the back-and-forth in the conversation seems to indicate he was giving her his full attention.  In any case, telling him to pay attention in the circumstance described like he was a distracted schoolchild was condescending, and being condescending is pretty much always rude.

Virg

AfleetAlex

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6340 on: January 10, 2013, 09:47:02 AM »
Oh yes, I know it's a fallacy to assume that my experience is universal, I was just throwing that out there.  :)

That said, I can see losing patience with having to continually repeat yourself. Newmommy, many fast food places in my area have a confirmation screen that shows what you ordered. I'm guessing this place didn't have that?
I have a chronic case of foot-in-mouth disease.

Dindrane

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6341 on: January 10, 2013, 10:18:45 AM »
Speaking of fast food drive-thru, one thing that always makes my brain hurt is when they do have that confirmation screen, have a sign up asking people to check it to ensure the order is correct, and then the employee (for whatever reason) doesn't actually enter the order into the system such that it is visible in time for you to actually look at it.

It mostly seems to happen when the drive-thru is busy, so I can sort of understand why it might make more sense from a workflow perspective to enter the order in between the time that the customer pulls away from the screen and pays/picks up the order. But at the same time, the restaurant is probably more likely to make a mistake (and I as the customer am going to feel more awkward about taking time to check my order) when things are super busy. So placing my order and then being told I'll get my total at the payment window makes it impossible for me to check whether they've heard me correctly (and means it's a good thing I typically pay with card rather than cash, since they also want me to have my money ready!).


Piratelvr1121

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6342 on: January 10, 2013, 10:22:22 AM »
Another fast food related thing that made my brain hurt.  I don't know just how universal it is but at least in our town, most of the fast food restaurants have arranged their drive through so that when you are done getting your food, your car is usually pointed toward the exit.  Which usually means you go in a C shape around the building. 

There's a Chik-Fil-A near our grocery store and last Friday, while leaving, I saw a sign posted that faced the entrance of their lot saying "Drive through goes around the building."

It's a good thing I was in the car with just Piratebabe because I couldn't help but say "Well, DUH!" I mean, really? They needed a sign to point out the obvious? No other fast food joints in town have such a sign outside their buildings, and you can see the pickup window on the same side of the building as the sign!

Granted, usually a sign would be put into place because someone proved it was necessary, and you know, I'm going to actually hope that's the case and it's not a matter of the managers thinking their clientele are just that stupid.
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

VorFemme

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6343 on: January 10, 2013, 10:28:34 AM »
I almost always make a change or two to the standard order, so I prefer to go inside rather than the drive through.

That said, the drive through sound TODAY is a lot better than it used to be when I first started driving, back in the mid-1970s.  Much better.  Trust me on this.

But I have noticed the same "lack of either attention or retention" when I go inside. 

"I'd like a number five, no pickles, no mustard, no onion; onion rings instead of fries; a diet soda; and I'm eating here.  They type in the number 5 and ask if I want it "here" or "to go".  I remind them that it is "here".  I noticed that only two punches had been made, so I reminded them that I didn't want mustard, onions, or pickles on the sandwich and that I wanted onion rings instead of fries (raw onion I can't handle - cooked onion I can, especially with a little catsup).  Then I got asked about my soda (no change) and the diet soda (not all places are self serve drinks - they do still control the cups, even if you fill it yourself).

For something that I order three or four times a month (weekly "treat" for myself) - I end up spending 3x to 5x (or longer) in line than anyone making a standard order or even upsizing the drink & fries.  I also get handed a bag of food a lot instead of a tray, but that might be on the person making the order up while the counter person is taking more orders (depends on the exact store I'm in).

It's as if the person taking the order either has no short term memory or is using all their attention to find the buttons on the cash register for the next step that they don't recall anything of what I said after "number 5" and have to ask me the next question on the script to figure out which button to push.  There are a couple of places that I eat at often enough that I don't have to repeat myself - but I don't eat lunch out every day, so no one business is going to be seeing me as a "regular" enough to know my order before I open my mouth.

Not since the one pizza place when Ambrosia Hino was three, anyway. 

Let sleeping dragons be.......morning breath......need I explain?

Yvaine

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #6344 on: January 10, 2013, 10:40:21 AM »
It's as if the person taking the order either has no short term memory or is using all their attention to find the buttons on the cash register for the next step that they don't recall anything of what I said after "number 5" and have to ask me the next question on the script to figure out which button to push. 

It's exactly that. Most registers have a specific order you have to press the buttons in. So if you want "a number five, no pickles, no mustard, no onion; onion rings instead of fries; a diet soda; and I'm eating here," but the computer's particular setup wants the cashier to do for-here-or-to-go first, and the "sauce" stuff like mustard first, and then the pickles and onion, and so on, then the cashier is trying to input the information in the order the computer wants it while trying to remember everything else you said at the same time. Some people have a knack for this, but quite frankly, your brain ends up as fried as the onion rings on a busy day. They're not trying to annoy you. It's just a side effect of register computers that are inflexible about how to input things.


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