We "do" events at my workplace. I answer the phone and the following brain hurty conversation ensues:
Him: I have a question about XYZ Event.
Me: Go ahead!
Him: What does that mean?
Me: Go ahead and ask your question.
Him: Tell me about XYZ Event.
Me: The dates are--
Him: I KNOW the dates.
Me: The location is--
Him: I know the location!
Me: The price is--
Him: I KNOW the price.
Me: The lodging is at --
Him: I know the hotel and the prices! Just tell me about the event!
Me: The theme is abc and the entertainment will be--
Him: I don't care what the entertainment or theme is! Tell me about the XYZ Event!
Me: How can I help you? What is your specific question?
Him: I want to KNOW about this event.
Me: Again, I'm not sure what you want to know. Can you be more specific?
Him: I just want the BASIC information!
Me: Please tell me what basic information you want other than dates, location, price, theme, hotel and entertainment.
Him: Stop jerking me around and tell me about this event!
Me: I'm sorry if you feel I'm jerking you around but I honestly need a specific question to give you an answer.
Him: I'll call back and hope to get someone who knows what they're doing.
He called back and got my boss, who had a nearly identical conversation with him. We still do not know what information he was seeking. We just hope he does not attend!