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Author Topic: Exchanges with People that Make Your Brain Hurt  (Read 2009540 times)

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Nora

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7845 on: March 24, 2013, 09:58:26 AM »
Thanks to this thread I went and read Judges chapter 19, and now I need an adult. And brain bleach. And that machine from Eternal Sunshine of the Spotless Mind.  >:(
Just because someone is offended that does not mean they are in the right.

Tea Drinker

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7846 on: March 24, 2013, 11:16:45 AM »
Thanks to this thread I went and read Judges chapter 19, and now I need an adult. And brain bleach. And that machine from Eternal Sunshine of the Spotless Mind.  >:(

Hi, I'm Tea Drinker, and I will be your adult for the afternoon. Would you like a cup of tea or hot chocolate?

(Sorry, I have no brain bleach, but maybe some nice soothing music?)
Any advice that requires the use of a time machine may safely be ignored.

Reika

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7847 on: March 24, 2013, 11:29:59 AM »
I don't have any brain bleach, but I do have a distraction for a conversation that made my brain break.

A bit of background:
My employer is a competitor of Aflac, we have different policies that are mainly available through employer's only. Because of that, all of our policies have the condition that the person getting the coverage needs to have worked at least 20 hours a week for the past 3 months.

I also work the internal helpline which helps the various reps with any questions they have, besides taking their escalated calls.

This particular incident I had two reps call together, not understanding why we're asking for the employer to verify the customer was actually working at the time she took out the policy.

That was the first part of the brain hurt, because they obviously didn't read the notes on the claim.
I pointed out the notes from the examiner where a doctor took her out of work a month before she signed the application, and stated he had her out of work for a couple of months after.

So to give the customer the benefit of the doubt, they're asking her employer to verify if she really was working. They ask how to explain this. Which resulted me giving the phone a look of  ::)

Keeping my annoyance to myself, I calmly say, "The way I always explain something like this to a customer is: In order to get this type of policy, you have to be actively working. Because your doctor stated he had you out of work, we're asking your employer to verify if you were working or not."

I have yet to have a customer ask me what that meant, but instead one of the reps asks, "How do I put that in layman's terms."

For a moment I was utterly speechless. That was layman's terms, so I rephrase it a couple of more times. He still doesn't get it. So in one final attempt, I try to make a little simpler, "Well, to get the policy you need to be working, if you're not working, we can't issue it. The doctor said she was out of work, we need the job to say if she was working or not."

He then said, "Don't treat me like a child."

The second rep finally spoke up, "Um, Reika, I got it from here. Bye!" He ended the conference call between the three of us. I sent a politely worded, but somewhat grumpy, email to the guy's supervisor. I don't mind when they genuinely don't get it, but his attitude combined with his refusal to look at anything just really annoyed the snot out of me.

jedikaiti

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7848 on: March 24, 2013, 04:03:23 PM »
Thanks to this thread I went and read Judges chapter 19, and now I need an adult. And brain bleach. And that machine from Eternal Sunshine of the Spotless Mind.  >:(

No actual brain bleach, but this can wipe out many things, or at least fade them well: http://www.youtube.com/watch?v=EIyixC9NsLI
What part of v_e = \sqrt{\frac{2GM}{r}} don't you understand? It's only rocket science!

"The problem with re-examining your brilliant ideas is that more often than not, you discover they are the intellectual equivalent of saying, 'Hold my beer and watch this!'" - Cindy Couture

Library Dragon

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7849 on: March 24, 2013, 04:11:43 PM »
Thanks to this thread I went and read Judges chapter 19, and now I need an adult. And brain bleach. And that machine from Eternal Sunshine of the Spotless Mind.  >:(

Yep.  I ended up at The Brick Testament site   http://www.bricktestament.com/home.html after a few years away.  I had forgotten that it didn't just have the nice Bible stories.  There are some things Legos shouldn't do.  May not be safe for work.

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mmswm

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7850 on: March 24, 2013, 04:12:53 PM »
And now my mother is all frustrated because my brother is being a horrible brat.  Violent movies do have an effect on his behavior, even the type of cartoon violence you see in Teenage Mutant Ninja Turtles, and is part of the reason she nixed the idea of  "The Rise of the Guardians".  Might it have anything to do with the fact that he's watched three episodes of the Bible miniseries this weekend?  But according to her it's okay because it comes from the Bible. *sigh*  My brain is suffering from spasms.

Sorry, I'll stop ranting now.  My brain just hurts.
Some people lift weights.  I lift measures.  It's a far more esoteric workout. - (Quoted from a personal friend)

Piratelvr1121

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7851 on: March 24, 2013, 05:52:31 PM »
Years ago, when Curse of the Black Pearl was the only Pirates of the Caribbean movie, I watched it frequently and my sons liked to watch it with me.   DH kept insisting that the movie was not appropriate for the boys and that it was violent and could be scary, despite the fact that they'd never acted scared when watching it.  (and they were not embarrassed to show fear in front of me, fwiw)

I came home another day to find dh watching Lord of the Rings, the one with the giant spider with them.  I told him he'd made his argument about pirates null and void right there. 
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

Reika

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7852 on: March 24, 2013, 06:32:01 PM »

I came home another day to find dh watching Lord of the Rings, the one with the giant spider with them.  I told him he'd made his argument about pirates null and void right there.

While I agree, I do have to say something about Shelob. Mom and I went to see the LotR movies in the theater, when Shelob made her appearance, mom (a huge arachnophobe) made a face and said, "That's it? That's the giant spider I've been terrified of seeing all this time?"

cabbageweevil

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7853 on: March 24, 2013, 06:55:30 PM »
Now I'm somewhat arachnophobic (especially when they're enormous). I kept my eyes shut throughout the part of the film in which Shelob features, except for one inadvertent -- and regretted -- moment of opening them. Different 'phobes, different responses, I suppose.

I really think I'll give film no. 2 in the "Hobbit" trilogy, a complete miss...
 

BarensMom

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7854 on: March 24, 2013, 07:44:11 PM »
Thanks to this thread I went and read Judges chapter 19, and now I need an adult. And brain bleach. And that machine from Eternal Sunshine of the Spotless Mind.  >:(

No actual brain bleach, but this can wipe out many things, or at least fade them well: http://www.youtube.com/watch?v=EIyixC9NsLI

If you really want to bleach your brain, try the 10-hour version:  http://www.youtube.com/watch?v=hGlyFc79BUE

Elfmama

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7855 on: March 24, 2013, 07:57:03 PM »
I remembered today the time I made the brains hurt of ALL the employees at my favorite quilt shop.

And I'm probably going to make YOUR brains hurt.  >:D I asked the quilt shop people to help me find fabric that looked like the sole of a child's sneaker.


~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
Common sense is not a gift, but a curse.  Because then
you have to deal with all the people who don't have it.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~

Slartibartfast

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7856 on: March 24, 2013, 08:18:53 PM »
I remembered today the time I made the brains hurt of ALL the employees at my favorite quilt shop.

And I'm probably going to make YOUR brains hurt.  >:D I asked the quilt shop people to help me find fabric that looked like the sole of a child's sneaker.

Oh, that's easy!  "Babybartfast, come here.  Stand right here and hold really still and don't move!"  You're guaranteed an abstract art tableau of four-year-old footprints made from whatever mudpuddles we'd passed that morning  ;)

Lady Snowdon

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7857 on: March 24, 2013, 08:20:18 PM »

I came home another day to find dh watching Lord of the Rings, the one with the giant spider with them.  I told him he'd made his argument about pirates null and void right there.

While I agree, I do have to say something about Shelob. Mom and I went to see the LotR movies in the theater, when Shelob made her appearance, mom (a huge arachnophobe) made a face and said, "That's it? That's the giant spider I've been terrified of seeing all this time?"

I cannot watch that part of the movie.  Shelob scared the carp out of me when I read the books, let alone seeing her in person, so to speak.  I had nightmares about giant spiders for a full week. 

Reika

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7858 on: March 24, 2013, 08:42:59 PM »

I came home another day to find dh watching Lord of the Rings, the one with the giant spider with them.  I told him he'd made his argument about pirates null and void right there.

While I agree, I do have to say something about Shelob. Mom and I went to see the LotR movies in the theater, when Shelob made her appearance, mom (a huge arachnophobe) made a face and said, "That's it? That's the giant spider I've been terrified of seeing all this time?"

I cannot watch that part of the movie.  Shelob scared the carp out of me when I read the books, let alone seeing her in person, so to speak.  I had nightmares about giant spiders for a full week.

Let me tell you, I was pretty shocked when she said that. This is a woman who'll freak out over a tiny little spider. One that's so tiny, you can't easily identify what kind of bug it is. The movie Arachnophobia? I was more entertained by her freaking out over the movie than the movie itself.

So when she made that comment, I think  :o was the closest to my expression.

jedikaiti

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Re: Exchanges with People that Make Your Brain Hurt
« Reply #7859 on: March 25, 2013, 12:27:00 AM »

I came home another day to find dh watching Lord of the Rings, the one with the giant spider with them.  I told him he'd made his argument about pirates null and void right there.

While I agree, I do have to say something about Shelob. Mom and I went to see the LotR movies in the theater, when Shelob made her appearance, mom (a huge arachnophobe) made a face and said, "That's it? That's the giant spider I've been terrified of seeing all this time?"

I cannot watch that part of the movie.  Shelob scared the carp out of me when I read the books, let alone seeing her in person, so to speak.  I had nightmares about giant spiders for a full week.

I used to play World of Warcraft, and I swear there are parts of that game that could easily kill or cure a serious arachnaphobe.
What part of v_e = \sqrt{\frac{2GM}{r}} don't you understand? It's only rocket science!

"The problem with re-examining your brilliant ideas is that more often than not, you discover they are the intellectual equivalent of saying, 'Hold my beer and watch this!'" - Cindy Couture


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