I am having a brain hurty moment today.
Today is the last day to order HandMadeThingamabobs. We had originally them in Sizes A, B, and C. The stock is given out on a strictly first-come first-served basis. The order information has been available for 4 months. Two months ago, we ran out of Size A. The website is updated daily and the OUT OF STOCK label -- in RED -- is slashed across that Size. The zero quantity for Size A was highlighted on the last promo email I sent out.
Of course, today tons of people were wanting to place their orders and the place wass a madhouse and we have that one person who called back six times wanting Size A. I kept telling him, 'Sir, I am sorry, but Size A is sold out and has been for two months. This fact is indicated on the website and on the email from which you are reading the promo code'. [In other words, sir, I KNOW you have the email and read it since you are using the code found only in that email.]
He kept callng, insisting only Size A would do. I kept repeating that I was sorry, but Size A sold out two months ago and the artist is not making any more in that Size A, so there are none to be had. He hangs up and calls back and keeps asking the same question and acknowledges that he knows he's talking to the same person he talked to 3 minutes ago.