POD to the local florist. My parents sent me flowers one year for my birthday, which fell on a Sat. I had mentioned to them IF they chose to do that, I would be at a wedding sat so they needed to arrive before noon. They told the florist this as well, the local one near me, but they didn’t get their shipment until later, so were unable to deliver my roses that day. They were closed Sunday, and as I was off Monday, I went there (they had called and left me a VM). They could not have been nicer; they apologized and explained their delivery was late, and said we will give you all new roses, but could you come back in a couple of hours, as they hadn’t had a chance to put them together yet. So I got a new arrangement and had they not gone out of business, my mom would use them again.
And I have one I use by my mom, and I can just call and say I'd like this, and want to spend this much, and let them choose. Never had a bad ararngement.