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S/O I'm Never Shopping There - What Businesses Will Forever Have Your Patronage?

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--- Quote from: Bexx27 on May 15, 2013, 09:12:28 AM ---Not sure if it's been mentioned yet - CafePress. Not only do they have any kind of T-shirt you could possibly want, but they also have great customer service. I somehow accidentally ordered the wrong size and contacted them to ask how to exchange it. They responded that they'll send a new shirt in the correct size and I don't need to send the other one back! Very nice, considering the size mix-up was my error and not theirs.

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I have ordered from them 4 - 5 times and have never had a problem.  I forgot about them.  Great service!


--- Quote from: Liliane on May 09, 2013, 03:58:24 AM ---Hmm - I could think of a lot of places around here (I'm in a very friendly area), but I'll stick to one for now.

Our local Ulta (makeup store/salon) is utterly AMAZING. I know pretty much nothing about makeup, I'm not very fashionable or pretty or the type who looks like I'm prepared to spend hundreds of dollars on making myself look good, and this combination usually leads to employees of any sort of makeup store giving me the hairy eye and then ignoring me as much as they possibly can. Honestly I was expecting the same thing when I went into Ulta, but I was pleasantly surprised - I was greeted immediately, the first saleslady I spoke to spent a good five minutes talking out with me what exactly it was I wanted to look for, and when I told her I tend to break out when I wear certain kinds of makeup, she recommended several brands for me that generally don't give those sorts of problems and called over the saleslady who was covering the section that had those brands to help me find something. This second saleslady then spent almost an hour with me picking out makeup that would flatter me, explaining how to apply it, and then giving me a free makeover with the colors I'd selected just to give me a general idea of what it'd look like.

I loved it. I bought everything she recommended. And I keep going back and buying more just for fun. I think I have a problem. :)

(For the interested, the specific brands I buy now are Urban Decay and Benefit - they're great! They don't wear off easily, they don't make me break out and they're actually fairly decently priced.)

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LOVE Urban Decay eyeshadow. My favorite colors are smog adn mildew. hehehehe Just wish my allergies would ease up so i can start wearing eye makeup again.

I love both Ulta and Sephora.  I go to Ulta mainly because of the wide variety of hair products.  I go to Sephora because they specialize more in makeup.  Both places I've encountered helpful people instore as well, and both places have nice things for rewards with points you get from buying things.

Lady Snowdon:
I nth Amazon; I love that place!  Last year, I was trying to buy my uncle a couple pairs of running socks.  I accidentally bought one correct pair, and one pair of women's socks.  I emailed Amazon, and even though it was technically my fault (I hadn't realized I was buying women's socks, but I did click ok and place the order), Amazon gave me a full refund on the price and sent me a label for free return shipping! 

Also, I love the website that I buy soapmaking supplies from: www.brambleberry.com.  Their customer service is FANTASTIC.  I ordered a bunch of stuff from them, including some colored mica.  One of the containers cracked open and spilled mica all over everything else while in shipping.  I called customer service and they not only sent me a replacement container, they told me to call them if anything else had been damaged or stained beyond repair and they would replace those items as well.  No questions, or demands for pictures to prove the damage or anything.  I had also called their customer service when I couldn't get a coupon to work.  It turned out that it was a one time use coupon, but they still gave me the discount when I asked about it. 

Another one for Amazon here.  I've written previously of some issues I'd had with my Kindle - they replaced it for free (no shipping costs either, and this was to Australia).  The online chat service is amazing, and the rep. was extremely helpful.  Amazon just do things right!

Also, Metagenics (health supplements).  Rang the other day with a question from a patient, had a comprehensive answer from a specialist within a minute (literally!) and they then followed up with an informative fax, tailored to the particular situation.  Any time I have to phone for info I can't find in the practitioner book, there is no waiting on the phone - all queries are dealt with in minutes.  Extremely good service, and fast shipping of products as well.


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