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S/O I'm Never Shopping There - What Businesses Will Forever Have Your Patronage?

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--- Quote from: ladyknight1 on July 08, 2013, 05:50:09 PM ---I would like to request that discussion of unions not occur on this thread.

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Thank you.


--- Quote from: crankycat on July 08, 2013, 08:53:32 AM ---Homer Laughlin China, who makes Fiestaware has excellent customer service.  I have a covered casserole that I use all the time.  Unfortunately, the last time I used it, I somehow broke the knob off the cover.  I sent an email asking what type of glue could be used.  Customer service did not recommend gluing it, so they sent a new cover (at no cost to me) instead.

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That's good to know! I have Fiestware dishes and they are pretty much indestructable! i've never broken one in spite of dropping and banging them against stuff.

Couldn't believe it - I ordered the cards to come by "slow post" as they weren't time sensitive.  They arrived within a week of me placing the order!  Very happy and will definitely continue to recommend them to everyone. 

I've mentioned before my favorite grocery store and its great prices, on the spot customer service and its incredibly well paid employees. Well this morning I swung by on my way to work only to see that it was closed for the day for renovations. However, at all the doors and parking lot entrances were employees sitting on chairs under shade tents with trays of cookies and a $5 gift certificate to their discount outlet store in town.

Their employees still got paid and were comfortable, I enjoyed a fabulous cookie from their bakery and a discount for my troubles.

3M Tekk.

I purchased, a few months ago, an earmuff-style headphones that A) cut down on outside sound, and B) had a built-in AM/FM radio. This works great for my workouts so I don't have to worry about getting caught in the wire that runs from ears to a phone or MP3 player, and it also works to tune out when loud or annoying noises are ongoing. I also use it at work when in the shop during loud procedures.

Anyway, one of the ear cushions (which make the sound seal around my ear and are very comfortable) popped off. I'd pop it back on. Inevitably it eventually popped off unnoticed and was lost forever. I tried to find new cushions online, but couldn't figure out which model went with my headset. I sent a polite inquiry to their customer service, and they said they would replace the cushion for free.

Today a package showed up with two cushions, slightly different from the originals; they click into place without glue and don't come lose at ALL. They are also slightly thicker and again very comfortable. The package was hand addressed and had a personalized handwritten note inside thanking me for my patronage. Very, very happy with their service and plan to leave good reviews everywhere!


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