I was reminded again last week why we always stay at Embassy Suites when budget/location allows.
Traveling with DP in her chair and with Schroder the wonder-service-dog, we encounter everything from the manager at McDonalds in Arkansas that didn't understand that there were service dogs besides seeing eye dogs, and we finally had to just tell him, yes he's a seeing eye dog (at six pounds, and BEING CARRIED!) to people that don't want to 'disturb us' but spend half our meal standing behind DP's chair whispering about the cute doggy! (I'm looking at you, Cracker Barrel in Chattanooga). It's funny what the reactions we get are.
The Embassy Suites folks? On check in, thanked me for telling them what his alert sign is in case there was an emergency while I was not in the room but DP was. At breakfast, found us a table to the side, helped me get food so DP could stay in one place with Schroder, and winked broadly when suggesting that we might want 'an extra helping of eggs and bacon, to go' when we mentioned that the dog loved them. The manager at the evening reception was even sad when I went down, alone, to get us drinks - he said he wanted to see the sweet little pup again, since it was our last night. They made travel with a service animal a pleasure! They also opened doors, held elevators, brought us towels and extra soap with a smile, no trouble, and even called up to check if housekeeping had in fact delivered the items.
We used to travel a lot, and now look like we'll be doing it more often, now that DP is getting better. Hilton.com is bookmarked with a star, for future bookings.