The Discount Tire by me!
About 5 months ago I had to have my two back tires replaced after one of them got a nice chunk taken out of it. When I got the new tires I paid extra for some warranty thing (it was a minimal cost). Well I went out to my car yesterday to find I'd gotten a nail stuck in one of my back tires. So I changed the tire and went to Discount Tire when they opened today. I was hoping they'd give me a discount at least or something.
As soon as I pulled up someone was coming outside to greet me, he remembered me from last time and asked what the trouble was. We went inside, he told me to give him 20 minutes. 15 minutes later another guy came out and told me "Ok, I put on a new tire on where that one was, here's a coupon for a tire rotation and alignment, so sorry you had to deal with this, anything else you need", so I asked what I had to pay and he just stared at me for a moment and said "Nothing, you just bought the tires from us".
I was impressed how friendly they were the first time I was there, but this time was great. Other tire shops always fought with me when I bought the warranty. Oh no that's only good on the third Thursday of the fourth month so long as Jupiter is in Scorpio, or some other such nonsense. But Discount didn't even fight me! I did have my paperwork, but it was super cool they remembered me to begin with. Their shop is also very nice and clean and no one called me "sweetie".