A couple of weeks ago, my aunt texted me and asked me to make sure her medications got filled, then to text her when they were ready. This is our normal routine. My other aunt, sister, dad, and friend also do this. I do not mind this at all.
Unfortunately, one of my aunt's medications recently became a controlled medication, which we are only allowed to fill 3 days early. That meant that I could not fill that med until the next day, at the earliest. I sent her a text message about 30 minutes before she got off work letting her know about that. That way she would not have to make 2 trips to the pharmacy. However, she did not bother to read the message, came anyway, and began texting me from the drivethrough wanting to know what the holdup was in the line. I replied that I did not know, but I would have her bag of meds waiting for her.
When she pulled up, she demanded to know if that med was in the bag, I said no, that I could not fill it yet, so I know that she did in fact read that message. She began cussing me out, told me she would not take the meds today, then peeled out of the line.
Two of my coworkers were standing next to me, with jaws dropped. They wanted to know who that was, and when I said my aunt, they could not believe it. I sent her text messages saying that she could not treat me that way, that I was trying to be nice, and help her out. I also told her to call the main line from now on because I was done.
The next day, I asked one of the girls to see if she had called her med in, and if not, please fill it because I knew she would be coming to pick it up, and I didn't want her cussing out one of my coworkers. She had not, so it got filled for her. After she left, I sent her message letting her know that I was trying to be nice and made sure it got filled for her. (I did not look at her chart, I always had another tech fill her meds when she let me know she needed them. I don't do that.)
Her response to this was kiss my ***. I also do not use profanity, at all, so I really did not like her cursing at me.
Tonight, I suddenly got mad, and did something stupid. I texted her asking if we could put this behind us. That she could not treat me that way, I would not allow her to walk all over me. I asked her if she really thought so little of me, that she would really want me to do something for her that could have gotten me or the other tech in serious trouble.
Her response was that she had done alot more for me than I had ever done for her (which is a serious joke. she is a very selfish woman, and has never done anything for me. Ever.) and to LEAVE HER ALONE. I apologized for bothering her, told her I would respect her wishes, and that I would be blocking her from my phone.
And that apparently is that. I have never done the cut direct on anyone before, especially a family member that I was actually pretty close with, or thought I was. This whole thing has really hurt my feelings. All I was trying to do was be nice and help her, but I will not risk my job for anyone.
I know I went about this whole thing wrong, and was probably pretty rude on my part, which I am sorry for, but I am just in shock that an aunt that I was close with until now, could actually treat me like this, and think she has done nothing wrong.
So, ehellions, two questions. How do I treat her at family functions now, and how could I have gone about this better. I think I was so angry and hurt that I totally did everything wrong.
Anyone who made it this far gets virtual brownies with powdered sugar on them!