Author Topic: Coworker too involved in my deliverables  (Read 2878 times)

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amerrychase

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Coworker too involved in my deliverables
« on: May 08, 2012, 10:46:34 AM »
Hello everyone!  This is my first post here, though I've been lurking for about a year now. I always hoped I'd have some etiquette dilemma that the e-hellions could help me with, and I finally found one.  ;D  It's kinda long, sorry.

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The background:  I work for a company where each employee is assigned to a two-man team, making widgets at a given location. Every day, you and your partner must be on location and independently produce a widget to deliver to the customer. The widget must fit a set of specific standards, which depend on location, circumstances, and who it is being produced for. This is at odds with the general character of the widget, which completely depends on the opinions of the person creating it. Your widgets must be checked against standards every day, and at the end of the project, all the widgets end up as a thingamajig. Job ratings are tied to how well your thingamajigs satisfy the standards and the customer, and how accurately they reflect reality.

Currently, I am assigned to location N, which isn't particularly different than any other location we could be assigned to (though they all have their own quirks).  Co-worker A has been working this particular location as a widget-maker for a fairly long time. He was assigned to work on the widget-reviewer team near the end of the last project, and I and my partner were sent to take his place.  He no longer has any official connection to or responsibility for thingamajig production at this location.

The problem:  A cannot stay objective when reviewing our widgets because we are at "his" location, which he may or may not be reassigned to.  He constantly critiques the subjective portions, which he has no right to do, first.  Also, there is no way he can determine how accurate we are being when he is not here.  These decisions are entirely up to me and my partner.  On the one hand, I am glad for the extra set of eyes on our widgets, because mistakes are always possible and he does, in all fairness, produce very nice thingamajigs.  On the other, many of his requests are actually demands that we conform our widgets to fit with his idea of how a thingamajig should be.  There is enough flexibility in the standards that he can give bad reviews for not altering the widgets to incorporate what he suggests. A is a forceful presence. I found him very abrasive even before he was a widget-reviewer, so with his new position, I am willing to bend to his demands just so I don't have to hear about them.  My partner would prefer we don't listen to A at all and just get on with doing thingamajigs my way. He thinks I am too easygoing, by far.  He's probably right.  ;)

A few days ago,  A contacted me about a particular doodad on my widget. He was of the opinion that the doodad should not have been placed there and demanded I take it out.  After reviewing the doodads in previous thingamajigs, I went ahead and removed it without consulting my partner, even though he was the one who put it in.  This isn't entirely unusual, but asking beforehand is a courtesy I should have extended to him.   :(  He was put out with A for suggesting the removal, and with me for not consulting him. I had been content to leave it in, though not confident it was necessary, before A's call.

 My partner and A really dislike each other.  We are all officially at the same level. Nominally, I am in charge at this location.

So I suppose my question, in short form, is this:  How can I tell someone, with more experience at a given location making thingamajigs, that I am perfectly capable of making them without excessive input, and to kindly refrain from commenting except on standards violations?  I may have to work with A again in the future, as I am one of the few people left at this level that will work with him at all.

O'Dell

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Re: Coworker too involved in my deliverables
« Reply #1 on: May 08, 2012, 10:57:35 AM »
Can you (or do you already ;)) communicate your thoughts on his reviews? Say he comments on a subjective element...pretend to consider it and say something like "Well that is a subjective element and it works for me, so I'm going to let it stand." Take his subjective reviews as friendly advice and reject or accept it and let him know what your thinking is.

Or if you feel you really need to tackle this head on, refer to his comments on subjective elements as "advice". Since they aren't legitimately part of the review process, don't refer to them as being part of it. "I know that you are trying to be helpful with your advice on the subjective portions, but I and partner have a good handle on things at this location now. It's really not necessary to critique subjective elements now and in fact hinders the collaboration between partner and I." Eh...I'm horrible with wording but a message something like that.
Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes.
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Pippen

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Re: Coworker too involved in my deliverables
« Reply #2 on: May 08, 2012, 06:18:28 PM »
It sounds like you are caught up in a informal management structure that happens in all workplaces. A lot of people without recognised management roles make them up or adopt approaches so it satisfies their ego and his mircro-managing your work is a classic example of this. He maybe possibly feel aggrieved if he hasn't been moved up in the company in the way he would like, esp if you say that he work is of a high standard. Picking someone else's work to pieces is a way to make himself feel better and it  also give him a chance to bring his work to the attention of his boss.

He sounds like one of those people that needs to be 'promoted out' of his position so they become someone else's problem.

Maybe go to his boss and say 'Hey I have been thinking about a new process for the widgets so that A signs off the the design before we make them rather than making changes at the review stage because we are doing a lot of reworking and it's costing time and money." Hopefully the boss will perk his ears up at the words 'cost' and 'money' and tell him to stop interfering.

bopper

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Re: Coworker too involved in my deliverables
« Reply #3 on: May 09, 2012, 04:18:06 PM »
I would go to my boss and ask for a 1) clarification of roles 2) a clarification of the guidelines for thinamigig making.

1) Tell your boss about how A seems to be arbitrary in his review of your thingies, and he is commenting on them even when he is not around. Is that his role?

2) You would like the guidelines to be reviewed because although you are creating thingies that meet the customer's requirements, A is rejecting them. Either he is doing punatively to defend his turf or the guidelines are not correct and his criteria should be incorporated.

ShadesOfGrey

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Re: Coworker too involved in my deliverables
« Reply #4 on: May 09, 2012, 04:36:48 PM »
If you're in charge, you need to speak up. You're leaving your co-worker out to dry with your inability to take ownership over your team's work. It must be very frustrating for her.

"Thanks for the feedback ToughGuy. I'll discuss it with co-worker and we'll figure out how to proceed."

"Specs call for just X to happen, and we're within that parameter. After reviewing previous versions and speaking with Co-worker it seems ok for it to stand/we'll revise." (it's ok to revise, just make sure you're wording it in a way that makes it clear the decision stands with you and coworker. But you also dont want to revise all the time just because he says so. Sometimes, you need to keep it your way just on principal.

Hope that helps!
Words mean more than what is set down on paper. It takes the human voice to infuse them with shades of deeper meaning. - Maya Angelou

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

Miss Misha

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Re: Coworker too involved in my deliverables
« Reply #5 on: May 10, 2012, 08:05:39 PM »
I am one of the few people left at this level that will work with him at all.

This says volumes right there.  He is picking to pick.  POD to Bopper's suggestion and work this into the conversation with boss.  If you're the only one who will work with him, and you're nominally in charge of the location and partner team/outputs, then boss needs to clarify with A both of these points and that you, too, bring value to the project.

Mikayla

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Re: Coworker too involved in my deliverables
« Reply #6 on: May 11, 2012, 01:22:19 PM »
It sounds like you are caught up in a informal management structure that happens in all workplaces. A lot of people without recognised management roles make them up or adopt approaches so it satisfies their ego and his mircro-managing your work is a classic example of this. He maybe possibly feel aggrieved if he hasn't been moved up in the company in the way he would like, esp if you say that he work is of a high standard. Picking someone else's work to pieces is a way to make himself feel better and it  also give him a chance to bring his work to the attention of his boss.

He sounds like one of those people that needs to be 'promoted out' of his position so they become someone else's problem.

Maybe go to his boss and say 'Hey I have been thinking about a new process for the widgets so that A signs off the the design before we make them rather than making changes at the review stage because we are doing a lot of reworking and it's costing time and money." Hopefully the boss will perk his ears up at the words 'cost' and 'money' and tell him to stop interfering.

I POD all of this, especially the last paragraph.  However, depending on the corporate structure, you may want to consult with A just as a courtesy, and then present the ideas to the boss.  They always appreciate solutions as opposed to problems.