The Good Things in Life > Random acts of kindness and grace

Written compliments about employees

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Bethalize:
I have. I had a tyre go when I was far away from home, on a Sunday (restricted opening hours). I had to drive at 55mph due to the space saver spare tyre to the closest tyre garage. The staff fitted me four new tyres and had to stay late to do it. If they hadn't said they would then I would have been stuck across the country. I wrote via the website and had a letter back from management.

whiskeytangofoxtrot:
Occasionally, I have. When I can, I send an e-mail and copy the employee as well.

Marbles:
I've done it in online comment forms, but never written an actual letter.

KenveeB:
I have. Most recently, I was at a Ben & Jerry's Scoop Shop on Free Ice Cream Day. (I didn't even know it, just happy coincidence. :)) The workers were all so friendly and cheerful even though it was the end of a very long day for them, and the manager chatted with us while we sat outside eating so he could intercept people coming. They closed early on Free Ice Cream Day, but he was waiting to give them coupons for a free scoop some other time. I thought that was so nice of him, so I looked up the B&J website and found where to send in a comment. Apparently they sent it on to him right away, because he sent me an email the next day letting me know how much he appreciated it.

And it's really any level of worker that appreciates it! I'm a prosecutor, and sometimes we'll get a compliment sent to our elected official from another agency, a defense attorney, or a member of the public. Our elected always forwards that to the whole office to give that person kudos. It's a wonderful feeling, a nice warm glow. :)

learningtofly:
I prefer to tell a manger if I can find one.  I've done this at Target and my grocery store.  The person has usually just solved my huge problem and I'm so grateful that I have to tell someone right then and there.  Both managers looked at me like I was nuts, but i wanted to tell them what a great job their staff was doing.

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