I just overheard my co-irker on another of his entertaining personal calls where he was berating a customer rep at his fitness gym for charging him for his membership dues. You see, he has a back injury and just had surgery and he can't go to the gym for the next year at least, but he wants to keep his membership, just not pay for it until he can go again. His dues are locked in at a particular rate because he signed his contract years ago and it isn't offered to new customers. From what I overheard (can't help it, really) they sound like they're being extremely generous by offering to cancel the remainder of the contract instead of holding him to it for the full amount. Sorry snowflake, you can keep your prime rate by continuing to pay the lower dues even if you aren't using the membership, or you can pay nothing by canceling the membership -- but you can't do both. It doesn't sound like he's going to accept their offer. I hope they just go ahead and cancel his membership and tell him to stuff it.
If I didn't know any better, I'd say my former CW Useless had taken up residence at YOUR job. He was the same way, but about EVERYTHING and spend hours each day on the phone. He always wanted SOMETHING for his perceived inconvenience, or asked the same question 10 different ways, hoping for the answer he wanted.
He was impatient too; if say he had ordered something or was waiting for a part for say his car, along those lines, if they told him it would be in in *about* three days, on the third morning, he'd be calling wanting to know if it had come in, and if not, why not.
And don't get me started on him waiting for callbacks. he'd call a dr.'s office with a billing question (he seemed to have many of those) and would need to speak to someone right then and now. he'd ask if someone esle could help him (usually not) and then would leave whoever a voicemail. And would call back in a couple of hours if he hadn't received a call back from them.
Finally, and I don't know why it even took this long, he was let go.
If your old CW also threatened to sue various businesses for (gasp) daring to charge him for their products or services or also spent time talking to random government agencies to complain about being discriminated against because said businesses were "rude" to him (he's white) then yes, I've got him now. Please take him back.
No, perhaps not Useless but maybe a cousin? And even if it was, my answer would be no, it took years to get him gone, and no one wants him back

My one favorite was when he called a large national chain, to complain about his dishwasher. Said chain had sold and installed the dishwasher, and according to Useless, who was the all-knowing about everything, it wasn't done correctly 2 or 3 years before, so it "sagged" and was out of balance. And insisted it was an error in the installation. Repair said ok we'll send someone out, and take a look. But that wasn't good enough. Useless insisted he was not paying for the service call, since he was SURE it was their fault. Service said we will only charge you if its not our error, and not having seen it, how would they know that? useless went around and around calling over nad over. Still don't know what the outcome was. He never talked about any of it, we only knew since he was so darn loud!
He'd also ask, upon calling for an appt for his car, how much it might be. Mind you, the car hadn't even been looked at but maybe was making a noise, and he expecgted the mechanic to not only diagnose the problem based on the noise, but also know how much it would cost to fix!
I don't miss him at all.