Did any other UK E-Hellers hear Radio 4's You and Yours on Thursday? They were interviewing someone who fell for the Windows scam. She sounded a nice, sensible woman, but as she said, she wasn't IT literate, so when she saw the error messages they told her about she believed there really was a problem. She paid something like £230 for a lifetime cure and they would ring back every so often to check how things were going, find another problem, and charge for sorting that. I think she then complained about this, at which point the "FBI Fraud squad" got in touch. They could catch the scammers by making a payment of £500 and tracing it. This happened a few times. She said everyone was very friendly and helpful. I missed the end as I was driving to a meeting, but she believed she had lost about £64,000. It just seems to have been so easy, small amounts, nothing too much to raise her suspicions. It was quite scary how she had been sucked in.