Cashier Walks Off

[guihong]

The same thing just happened to me!  There was a tiny nick in a bag of flour; it didn't even seem to go all the way through.  I tried to tell the cashier that I'd take it (the store was busy and my line was long), but she took off way to the back for another bag.  I was really embarrassed, like I'd caused the backup. 

[Jelaza]

This is why I like the grocery store that I shop at.  If I don't have my discount card, they don't need to go and look for a generic one, nor do I have to pay the non-discounted price.  They can just enter my phone number in.

As someone who used to be a cashier, this cashier should have been trained not to walk away from a customer, even for a few seconds, unless you say why.  Although, she should be able to figure it out without needing to be trained for it.

[squeakers]

I think she had a brain fart: "Customer does not have card with her.  Customer does own a card that gives a discount.  I need a card to give customer a discount. Because so many customers whine if they don't get a discount they are entitled to even if they don't have a card with them. I'll get her a card from 'wherever'."  Wherever took a few minutes time.

3 minutes should not get you glares or huffs or stares from other customers.  What if you wanted to get a card and the cashier had to fill out the forms, get a manager, the cash register died, you needed an item with a tag (I always seem to find the size I need but don't notice it is missing the tag by the time I find the right size) or anything else that could take up time.

This seems to me one of those "life happened" moments that I shrug off.