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Calling the fire marshal to investigate this store is fine and a smart idea, but at this point, we don't know this store is breaking any codes.
We don't know if he's breaking the law. All the grocery stores I shop at and worked at have emergency doors with alarms in the back and side and they are never blocked. But at least one of the two or three automatic doors in front is usually locked during night time when there are few customers. Many stores only have one door in the front. I hesitate to compare this situation to a packed nightclubs or schools that blocked/locked their only front door and emergency exits.Calling the fire marshal to investigate this store is fine and a smart idea, but at this point, we don't know this store is breaking any codes.
Count me in with those who say "Call the Fire Marshall" first with your concern. Maybe there is a violation and maybe there isn't....they will decide.The manager is probably fielding questions and concerns CONSTANTLY and yes - I know it is part of his job - but I'll bet he gets a bit of "worried customer fatigue" which could lead to the dismissive attitude the OP was mentioning. I can just imagine him privately thinking "Here we go again with another do-gooder concerned citizen. If he complains about the fire hazard then next week it will be some old lady fussing about how serial killers could be lurking outside those doors if they aren't locked. I can't win. There's always something."That being said if it is a law that the doors remain open there is really no other option. That is why I think it best to bring it directly to the fire marshall. You are bypassing the dismissive manager and going straight to resolving the problem.
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