So I wrote not to long ago about wanting to buy a pre-owned pearl ring. I bought it and as part of the warranty I got it re-sized, free, through the store. The picture is below.
The store sends the jewelry out to be worked on, and I got the ring back on Friday. I noticed that the pearls were backwards and had obviously been moved. My assumption was that as the ring needed to be cut to be re-sized the gems had been removed for safekeeping.
I brought it up in a questioning way, asking if the jeweler had to remove them in order to cut the ring for resizing. The lady called the jeweler and asked specifically if he had done so. He said no and that doing so would only make more work for him.
I thanked the lady and began to think that, perhaps, I had remembered the ring wrong and I took it home. I looked at the image of the ring and saw that, yes, the pearls had been switched. And he was lying. I was thinking about bringing in the image of the ring. But wasn't sure if it would do any good. It is an image of that make of the ring, but not my ring specifically.
Now I'm not sure what to do. Because he lied to me about this and I am not sure why. And I think that bugs me more than anything. I've grown to like the ring even with the pearls switched, but this is bugging me now.
So, again, I'm not sure what to do. And would appreciate the advice of someone who might have more insight into this. I want to assume that the jeweler is just lazy or busy and didn't want to switch the pearls back, so lied about removing them int he first place.
Would a jeweler need to remove the stones to re-size the ring?
ETA: The ring is (so I was told by the store, I'd never know) 14k white gold with FW cultivated pearls. It did have a 14k engraved mark before resizing. So I suppose what I'm really hoping for is for someone to tell me that it isn't worth enough for someone to do the work to modify the ring and that the jeweler is, in fact, just trying to get out of having to switch the pearls back. Which is what I suspect, but I want to hear it from someone else, I guess.