So, I have a little etiquette/moral dilemma here.
Last week, I had a filling fall out. Not just a little one, a GREAT BIG HUGE HOLE IN MY TOOTH (or at least, that's what it felt like!) I called my regular dentist, who I've used for 20 years. Apparently, they have no emergency appointments, and they said the earliest they could see me is January. This apparently isn't unusual - I had to wait two weeks a few years ago when a molar self-destructed.
So, I thought that to avoid a catastrophic Christmas, I should shop around. And with luck, I found a dental office nearby, who got me an appointment within 48 hourse, and repaired the tooth right away. Which creates a dilemma:
1 - am I right in being a little bit miffed at my original dentist, who expected me to go nearly 3 weeks without treatment, even though I've been a regular customer for two decades, when the treatment could have taken no more than 30 minutes?
2 - should I feel obligated to change to a practice that clearly goes out of its way for new customers?