I am a bank teller. My supervisor is very good at some things, but terrible at others. She is very good at delegating responsibilities and writing the schedule. Her biggest problem is that she is very immature and tactless. She will regularly discuss other tellers' personal lives to us. She even talked about the tellers in my transfer interview. I have only been at the location since July, but her issues have dated back for much longer. Her favorite thing to do is talk badly about the tellers when they are not there to defend themselves. The ATM was broken and the vault was a "mess" and before I came to work today, she told everyone there that I don't know how to keep a vault, I don't care enough to
learn how to fix the ATM (the other branches call the technician), and what was the point in me goin back to school? She also told the girls I signed up for too many college classes, and that my mom must not be "that sick" because she came through the drive thru today (my mom has metastatic breast cancer and a fractured spine).
We have repeatedly asked our assistant manager to step in, but she always avoids it. So we decided to defend anyone who gets gossiped about by her. We decided to stand up to her whenever she gossips about anyone. Any other ideas? In addition, what should I say to her about what she said today?