When words like "draconian" are used that is exactly what comes to mind.
If I say "strict" instead, will it be clearer to you what I mean? "Draconian" does have its roots in a rather nasty person from history but I've read way too many novels and have come to associate it with, oh, strict headmasters and such.
No, he is not being tortured. By the same token, a cash bar is not burning your guests at the stake, and using the wrong fork is not equivalent to the iron maiden. It's not Torture Hell. We think she's being
rude, not that she's the Spanish Inquisition.

But sometimes it feels on here like some posters want adults to receive politeness but teens should take whatever rudeness adults dish out, just because they're kids and it'll build character or something.
Anyway, though, no one thinks this is torture, just rude in terms of gift-giving etiquette, and probably thoughtless in terms of how it will follow him around on the internet for who knows how long.