In a very crowded pharmacy yesterday, I was in line for over 20 minutes waiting to pick up my prescription, as were other people behind me. As it was my turn to be next, a woman entered the area, went directly to the counter while skirting the line and kept looking at her watch and huffing. The pharmacist looked like a deer in the headlights. As she went to cut in front of me, I firmly stated, "Excuse me, I believe I was next."
The woman turned to me and snapped, "Yeah and I've been waiting since yesterday."
I looked at her and said, "Ma'am, there is a line here and all of us have been waiting our turn for over 20 minutes. I was next."
Woman huffed and said, "Well, I have to be back to MY SCHOOL within 5 minutes".
The pharmacist them stepped in and got someone else to help Impatient Woman while he helped me.
When people are cutting in line and insisting they are right and you are wrong, what is a good response? It's funny that after the woman left, the people behind me in line said they were glad I spoke up (but none of them stepped in to back me up, either). I took offense to the automatic assumption that she could jump the line because she didn't plan well and assumed her time was more important than ours. What if someone else in line was just as late but waiting their turn patiently?