General Etiquette > All In A Day's Work

Was I justified going over my supervisor's head on this one? Angry post #15

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Snooks:

--- Quote from: BeagleMommy on February 05, 2013, 01:41:04 PM ---
--- Quote from: Winterlight on February 05, 2013, 11:43:55 AM ---Go to your union. That's what they're there for. They can apply pressure that you can't.

--- End quote ---

POD

--- End quote ---

Double POD.  Good luck with getting this sorted.  I suspect this may now be veering towards legal rather than etiquette.

blarg314:

Etiquette wise, I think I'd go to your manager (who seemed to understand that this is really a problem), and tell them that your pay wasn't corrected properly, and that this has happened multiple times before. Getting paid properly and on time is important, and knowing that your pay slips will be handled correctly is vital to this, so if it happens again, you'll talk to the union to lend weight to your complaint.

That gives your manager an official complaint (the former was a more casual, 'by the way...' sort of thing), and a chance to come down heavy on your supervisor and the pay lady, knowing that if they don't fix it, you'll bring in backup, and the problem will become official.

sarahj21:

--- Quote from: blarg314 on February 05, 2013, 07:44:54 PM ---
Etiquette wise, I think I'd go to your manager (who seemed to understand that this is really a problem), and tell them that your pay wasn't corrected properly, and that this has happened multiple times before. Getting paid properly and on time is important, and knowing that your pay slips will be handled correctly is vital to this, so if it happens again, you'll talk to the union to lend weight to your complaint.

That gives your manager an official complaint (the former was a more casual, 'by the way...' sort of thing), and a chance to come down heavy on your supervisor and the pay lady, knowing that if they don't fix it, you'll bring in backup, and the problem will become official.

--- End quote ---

Thanks blag314. I was able to speak with my manager and she had me write down again what the problem was. This time she'll give the note to pay lady personally. She also said she'd get this fixed and to come back next week if it isn't correct. Annoying but I'm pleased to have her on my side. She's a really good manager and always has my back. If I work my normal hours I never have a problem with my pay. Or even extra hours and it goes through fine. It's just this one time (plus the sick pay thing that we solved last week).

Mikayla:
It sounds to me like you've handled this well and things are heading in the right direction.  But I don't agree your manager "always has your back", and you may need to re-think that.  After all the problems you've had, a manager who has your back wouldn't tell you to return next week if it's *still* a problem.  She'd tell you it will be fixed pronto.

I'm just saying this because if it does happen again, nothing has been accomplished after all this wasted time, and you'd need to take it to the next level.  There's no reason you can't alert her to this if you have a friendly relationship, but nobody should have to beg to be paid fairly.

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