Author Topic: Mislabelled product for sale - do you contact seller?  (Read 2276 times)

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Knitterly

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Mislabelled product for sale - do you contact seller?
« on: January 31, 2013, 02:56:31 PM »
Someone locally is selling a hobby item that I recently parted with myself.  They are selling it for $100 less than I sold mine for.  Their item is in much better condition with more accessories than mine was.

Aside from the fact that I know for certain (absolutely for certain) that they could get more than they are asking for their item, they have mislabelled the type of item.

Let's call it a Widget from Widger Co.  Widger Co makes Widgets that are given special names like Annie, Bob, Charlie.  They also have a Widget called Widger, which was their original Widget.
I just sold my Annie Widget last week.  I am looking for a new, smaller widget, so often look on places like Craigslist for a smaller Widget.

Someone posted a Widget this week.  It is an Annie Widget.  This Annie Widget is in very beautiful condition and it is obvious from the pictures that it has been cared for.  However, because the Widget bears a label that reads "Widger Co Widget" (as all older Widgets by Widger Co did), the seller has erroniously assumed that this is a Widger Widget.  It's not.  It's an Annie Widget.  There are several key differences between a Widger and an Annie Widget.  A quick google search of "Widget Co" (not the real name, btw) shows all Widger Co's past and present models of Widgets.

Due to the condition of the Annie Widget, I know that the seller could get at least another $200 or more if they asked.  Widget buyers like to haggle, so it's likely that they'd get even less than they are asking for it, which is a steal.

Do you think it would be weird, strange, or generally out of line to send a quick email to the seller through the website letting them know that they are selling an Annie and not a Widger? I am a pretty experienced Widget user, and the way the post is phrased makes me believe the Widget seller may not be an experienced Widgeteer.

(edited to add):
If I were to send them a note, I would send something along the lines of "Hi, I just spotted this post for your beautiful Widget while I was looking for a Bob or a Charlie Widget.  I just wanted to let you know that this is actually an Annie Widget.  Annies are A-type Widgets with X-wings, and Widger Widgets have Y-wings.  It's a beautiful Annies, too.  I just sold my Annie for about $100 more than you're asking, and it wasn't in nearly as nice as what you are selling.  I know this is unsolicited, but you can probably get quite a bit more than you're asking.  But mainly, I just wanted you to know that you have an Annie, not a Widger.  The company name is also Widger Co, which is why your label says Widger Widget.  (and I would insert the link to Widger Co's online catalog)"
« Last Edit: January 31, 2013, 03:10:01 PM by Knitterly »

amylouky

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Re: Mislabelled product for sale - do you contact seller?
« Reply #1 on: January 31, 2013, 03:45:02 PM »
I think it would be nice to let them know, if it seems like they don't know what they have.

If this is a very popular item though be aware it could be a scam, that's a commom CL trick, posting something well under value to try and get personal info from people or scam them int o sending money for something they'll never get.

Slartibartfast

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Re: Mislabelled product for sale - do you contact seller?
« Reply #2 on: January 31, 2013, 03:50:47 PM »
I think your note looks perfect, and even if they think it's odd (which I wouldn't, but I can't speak for everyone) it will at least prompt them to do a bit more research.

WillyNilly

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Re: Mislabelled product for sale - do you contact seller?
« Reply #3 on: January 31, 2013, 03:57:01 PM »
I think its fine to send the note.  the seller can always ignore it. 

I once saw an add for "lays" which also had something to do with employment.  The seller clearly meant "leis".  I shot them a quick note about the misspelling and wishing them luck in their job search.  They sent back a very grateful note and I noticed later the ad was corrected. If they had ignored me, I really wouldn't have cared but it felt good to help them out.

In your case, it might be someone who inherited the widget and doesn't know much about them.  And if you help them out they might let you know they have other widget related stuff, stuff maybe you are interested in.

Knitterly

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Re: Mislabelled product for sale - do you contact seller?
« Reply #4 on: January 31, 2013, 04:04:42 PM »
It's not a popular enough item to be a scam.  Plus, on the few occasions that I have seen what feel like scams, the "seller" has used a stock photo.  This is a photo taken in someone's yard.  It's definitely in the town the ad says it's in, as I know the tiny town well.

Widgers and Annies are worth about the same new.  Widgers are worth a bit more than Annies used.  They are asking what is commonly a "This was my grandmother's widget and I don't know what to do with it" price.  I got a $1500 widget for $50 that way once.  I still use that widget.   ;)

I'll send the note.

TootsNYC

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Re: Mislabelled product for sale - do you contact seller?
« Reply #5 on: February 01, 2013, 07:39:54 PM »
sewing machines, right?

Knitterly

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Re: Mislabelled product for sale - do you contact seller?
« Reply #6 on: February 02, 2013, 09:51:28 AM »
sewing machines, right?
Actually, no.  Weaving looms.

I contacted the seller.  Got no reply.  The ad hasn't been modified.  So I guess that's that.  :)

TootsNYC

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Re: Mislabelled product for sale - do you contact seller?
« Reply #7 on: February 02, 2013, 11:36:05 AM »
my other guess was going to be Hobart/KitchenAid mixers, though the price seemed high.

And as for no response--oh well, you did your good deed!

(and i think it was a good deed)

laceandbits

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Re: Mislabelled product for sale - do you contact seller?
« Reply #8 on: February 02, 2013, 02:45:05 PM »
So if they can't be bothered to alter the ad, even though you had told them they should be able to get more for it, why don't you buy it and sell it on.  With all the acccessories you might well get more than $100 more.

Knitterly

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Re: Mislabelled product for sale - do you contact seller?
« Reply #9 on: February 02, 2013, 04:20:58 PM »
So if they can't be bothered to alter the ad, even though you had told them they should be able to get more for it, why don't you buy it and sell it on.  With all the acccessories you might well get more than $100 more.

Mainly because I have no way of transporting it to my house.  I would need a large van or truck for that.  And also because I sold mine because I have no space for it.  In the week since I sold mine, I have filled up the space where it was with other things.

It had occurred to me, though.  I could probably get about $2-300 more than is being asked for it.

Specky

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Re: Mislabelled product for sale - do you contact seller?
« Reply #10 on: February 02, 2013, 07:27:54 PM »
Wish I lived close enough to check it out.