Another story:
I was at a laundromat doing my clothes doot de doot, and ran into a kid who was about 20+. He was on the phone with a buddy, looking at his detergent like it was alien, and just not seeing the connection. I asked if he needed help,
yay for you!
he said yes.
yay for him! (and yay for you, because you must have asked it in a way that made him feel safe saying yes
Told him to get off the phone so he could listen, and he did.
yay for him
Then I turned the bottle around and said these instructions are what you need,
Quadruple yay for you! So many people don't realize that there ARE instructions written down; they're surrounded by people who already know how to do stuff, and they feel really stupid because they don't. But there are instructions on the detergent bottle.
My DD needs to get all her banking stuff under her own control, and she gets crabby not knowing already how to do that. I pointed out to her, there are really nice people at banks who will explain anything she needs. They are right there hoping to be asked.
but put clothes in. Measure detergent by size of pile in the machine. Put soap in this slot here. Wash. Dry in dryers over there. Then I asked him don't you know how to do this? He said no, when I go home my mom always does my clothes.
I can't say I blame him horribly--even if he were mildly inclined to learn, it's quite possible his mom wants to deal with it all herself because it's easier for her.