It's actually a busing issue but I don't have any contact info for them, so I thought the Principal would be the next best thing. I'm suffering from a head-cold and a moderate case of "Angry Momma Bear" right now so I thought I should run this by you all before I send it. Please edit as needed.
I'm contacting your regarding the bus driver that subbed for UsualDriver on the afternoon of March 5th. I became concerned when my sons, DS11 and DS9, were more than 20 minutes late getting home after school. When I met them at the stop they explained that they had a new driver who didn't know the route and had not only showed up to the school late (apparently they were the last kids to be picked up) but took much longer than usual to drive the route. I understand that sometimes last minute subs need to be brought in and they won't necessarily be familiar with the routes. I have copied down the number for the bus barn and if there is ever another instance of the bus being more than 10 minutes late I will call them, that is not a problem.
There is a problem, however, with the way the substitute driver spoke to DS11. As I said the driver was not familiar with the route and apparently she asked him to sit up front and give her directions. He said there were a few times he accidentally gave her a wrong direction and she yelled at him. DS9 confirmed that her tone was "really mean" and she was yelling. At one point DS11 told her to take a turn too early or late and she yelled "You need to get your directions straight!". Another time she asked him, as she turned down a road where there is one stop, if she was supposed to turn around at the end of that road. She hadn't yet let the kids that live on that road off so he told her no (he thought she was asking if she should turn around immediately) and then, after she let the kids off, she asked if she should continue straight. At this time DS11 told her "No, now you turn around." and she yelled at him again, saying "I asked you if I was supposed to turn around on this road! Why did you tell me not to and now you're telling me to turn around!" Finally, as she was heading away from that stop, she asked if she was supposed to continue straight. When DS11 told her yes she mocked him, asking repeatedly "Are you sure? I asked you before if I was supposed to go straight and you said I was but you were wrong! Are you sure I go straight this time?"
The driver's attitude is completely unacceptable to me. I understand that a substitute may occasionally need help from the older kids, the boys said the sub they had on the morning drive needed help, too, but he was very nice and patient. DS11 was upset when he got home. He felt it was partly his fault that they were so late because he'd given the driver bad directions and mad her angry. I don't know who else to contact about this matter so I thought it best to bring it to your attention and ask that you look into it.
(I'll use my full name)