How does she manage to function as a doctor with this level of contempt for computers?
I sympathize, and wish I knew a solution for you...
My SIL is a doctor. She's in her late 40s, just old enough to have gone through college and med school without having to learn how to use a computer. They were around, but easy enough to avoid at that point.
At work, up until two years ago, she simply dictated her notes on each patient and someone else transcribed them.
Two years ago, her office finally forced her into typing her own patient record notes and doing everything else on the computer. Even gave her a laptop all her own.
She is genuinely afraid of computers and afraid that she'll hit the wrong button and erase everything in the machine. She survives because her husband, my brother, is very technologically inclined (he's the IT guy at the school where he works) and so are her kids. You hear them yelling from another room, "No, Mom, hit F5. F5, Mom!" "Mom, it's the icon on the desktop. You need to hit the bar on the lower right-hand corner of the bar at the bottom of the screen. Then you'll see the icon." And heaven help them all every time the office upgrades either the software or her laptop.
She's bright and intelligent and simply has this huge blind spot when it comes to computers.
When I worked in a library, I saw this all the time. In people well under 30. Some people simply don't "click" with computers and they struggle to learn how to use them well. They learn one way to do something and they stick with it. There could be much easier shortcuts, but they won't learn them because they want to stay with the one thing they know that works.
