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Author Topic: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?  (Read 6091 times)

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cicero

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #15 on: April 11, 2013, 01:22:07 AM »

So the family in question got off scot free, although they seem to have managed to teach their kids that noisy behavior in a theater and disturbing other patrons is just fine. Should I have gone out during the film and found an usher and asked to have them spoken to or removed? Or is this just the new norm?
yes, you should have gone out and found an usher. I don't know if it's the new norm - but this is why i stopped going to movie theaters.

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sammycat

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #16 on: April 11, 2013, 01:32:46 AM »
One violation, and you're out!

But they can only react and enforce the policy if people affected by the idiots complain. If no one complains (or the usher isn't in the theatre the whole time), then nothing will happen, no matter what the policy.

Geekychick1984

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #17 on: April 11, 2013, 05:59:45 AM »
This is why I wish they'd station ushers in movie theaters.  I'd be willing to be extra honestly to go to theaters that do this.  It's worth it.  I don't think someone should have to miss part of the movie to go find an usher to kick noisy people out.

This is honestly why I almost never go to the movies anymore either. From young kids running around movies (regardless of the rating or type of movie), to crying babies, to people talking on their phones or texting and being distracting with the light up screens, to people talking to their friends, it's just not fun anymore.  I'd rather watch it on my big screen TV when it comes out on DVD/on Demand.


bopper

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #18 on: April 11, 2013, 07:27:42 AM »
If they didn't respond to the "shhhh" then one of you should have gotten an Usher and explained the issue.

lowspark

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #19 on: April 11, 2013, 08:53:52 AM »
Yeah, I think this is the new norm. And I think this is the direct result of being able to watch movies in your living room. I used to HATE people who talked during the movie. But honestly, I'm now one of them. (In the privacy of my own home, that is.) And the reason is that you can so easily rewind if you miss something. So yeah, talking through the movie is no big deal anymore.

Now, obviously, you shouldn't be doing that in a theatre. But I think people tend to forget that they aren't at home. And especially with a film like Jurassic Park which is not new. Certainly most of the people (including the rude family) have seen the movie before so talking through it is no biggie for them because they already know the gist of the dialog and what will happen next.

None of this is an excuse for their behavior, of course, but like I said, I think it's a natural by-product of the norms of the home theatre phenomena.

I have not seen a movie in a theatre in years. I used to get FREE movie tickets and still didn't go. I just so enjoy the home experience where I can talk, eat my own food, rewind, add subtitles, have potty breaks, etc. In addition, I don't have to put up with sticky floors, unruly children, cell phones, talkative patrons, etc.

In conclusion, yeah, the only real recourse you would have had would have been to complain during the movie. And yeah, it would entail you missing a portion to do so. I think the manager was pretty good if he gave you free passes. But don't be surprised if your next experience isn't all that different from this one.  ::)
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blahblahblah

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #20 on: April 11, 2013, 09:15:31 AM »
Quote
I said I really didn't think "Jurassic Park" was all that appropriate for kids. "The Land Before Time is a dinosaur movie for kids. Not this one!"
Eh, I was 9 when the movie first came out and I saw it in theaters. To this day I remember the awe I felt during that movie. I remember shrieking with terror at the dilophosaurus scene. It is perhaps the one moviegoing experience that has stuck with me all this time. I wouldn't want to take that away from other kids. It's PG-13, not R.

That said, yes, this family was definitely rude.

GSNW

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #21 on: April 11, 2013, 09:50:47 AM »
I am THAT movie patron - the one that is out the door to find a manager as soon as I feel it's necessary.  I did it when a family behind us in The Girl With the Dragon Tattoo had a kid maybe five or six that was crying.  I did it when a group of obviously drunk people came into a movie and started making a ruckus.  I did it when an elderly gentleman fell asleep in the front row and started snoring like a foghorn (I felt bad for him, but not willing to let it continue).  GET THE MANAGER.  They will either remove the offending patrons or it will stop.  In the case of the drunkards, they threatened to fight half the theater on their way out and we were all issued free movie passes at the conclusion of the film. 

We have also chosen, in the past year, to go to a theater that refuses all admission to patrons six and under in PG-13 and R-rated movies after 6pm.  They are also vigilant about checking IDs for kids under 17 trying to get into R-rated movies.  And they are vigilant about kids hopping from theater to theater.  I've written their company letters twice about their practices and why they continue to get my business.

Danika

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #22 on: April 11, 2013, 12:10:03 PM »
I am THAT movie patron - the one that is out the door to find a manager as soon as I feel it's necessary.  I did it when a family behind us in The Girl With the Dragon Tattoo had a kid maybe five or six that was crying.  I did it when a group of obviously drunk people came into a movie and started making a ruckus.  I did it when an elderly gentleman fell asleep in the front row and started snoring like a foghorn (I felt bad for him, but not willing to let it continue).  GET THE MANAGER.  They will either remove the offending patrons or it will stop.  In the case of the drunkards, they threatened to fight half the theater on their way out and we were all issued free movie passes at the conclusion of the film. 

We have also chosen, in the past year, to go to a theater that refuses all admission to patrons six and under in PG-13 and R-rated movies after 6pm.  They are also vigilant about checking IDs for kids under 17 trying to get into R-rated movies.  And they are vigilant about kids hopping from theater to theater.  I've written their company letters twice about their practices and why they continue to get my business.

Because you have experience with this, and I fortunately, so far, have never had to get an usher or manager, do you recommend finding the first employee you come to, possibly a young, timid teenaged usher and telling them the situation and hoping they can solve it. Or is it better to straight away ask the usher for a manager and explain the situation directly to a manager?

Isilleke

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #23 on: April 11, 2013, 12:50:10 PM »
Because you have experience with this, and I fortunately, so far, have never had to get an usher or manager, do you recommend finding the first employee you come to, possibly a young, timid teenaged usher and telling them the situation and hoping they can solve it. Or is it better to straight away ask the usher for a manager and explain the situation directly to a manager?

I am that timid usher (not teenaged anymore sadly, but still) and I do recommend you to go directly above. Because in my theater I can't really do more than to shush them myself. Also, not all of us have walkies, which means there's a good chance we will have to run out to get someone else if it's more than we can handle.

Although, we do have signs in every room now with the cell number where you can send complaints to so you don't have to leave your seat.

BeagleMommy

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #24 on: April 11, 2013, 01:28:00 PM »
By all means you should get an usher/manager if the rude behavior doesn't stop after they've been shushed.

I had to do this during the movie version of the "Phantom of the Opera" musical.  Granted, it was my fourth time seeing it, but I go to the movies for the whole "movie experience".  There was a grown woman in front of me who talke through the whole movie.  It started out with innocuous (but loud) tidbits like "did this happen in the play" and "oh, isn't he cute".  However, in the scene where Raol is caught by the Phantom's lasso she started screeching "Oh no!  Oh no, oh no, oh no, oh no! Raol's not going to die is he? Is he?  Please tell me he's not going to die!  Is he, is he, is he?".

I got up and got an usher to come in an tell her to shush or he'd ask her to leave.

GSNW

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #25 on: April 11, 2013, 02:16:17 PM »
I am THAT movie patron - the one that is out the door to find a manager as soon as I feel it's necessary.  I did it when a family behind us in The Girl With the Dragon Tattoo had a kid maybe five or six that was crying.  I did it when a group of obviously drunk people came into a movie and started making a ruckus.  I did it when an elderly gentleman fell asleep in the front row and started snoring like a foghorn (I felt bad for him, but not willing to let it continue).  GET THE MANAGER.  They will either remove the offending patrons or it will stop.  In the case of the drunkards, they threatened to fight half the theater on their way out and we were all issued free movie passes at the conclusion of the film. 

We have also chosen, in the past year, to go to a theater that refuses all admission to patrons six and under in PG-13 and R-rated movies after 6pm.  They are also vigilant about checking IDs for kids under 17 trying to get into R-rated movies.  And they are vigilant about kids hopping from theater to theater.  I've written their company letters twice about their practices and why they continue to get my business.

Because you have experience with this, and I fortunately, so far, have never had to get an usher or manager, do you recommend finding the first employee you come to, possibly a young, timid teenaged usher and telling them the situation and hoping they can solve it. Or is it better to straight away ask the usher for a manager and explain the situation directly to a manager?

I agree exactly with above usher and others - get a manager.  People who are arrogant and rude enough to act like they're the only ones in the theater are, IMO, likely to treat a "mere usher" just as shabbily as their fellow movie-goers.  In the case of the drunken crowd that wanted to fight, the manager had a walkie and was able to notify security, who escorted them off property (this theater is located inside a casino resort).  She's the same one who apologized for the ruckus and gave us free passes on our way out of the movie.  It certainly wasn't her fault but I thought it was a good PR move.

Docslady21

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #26 on: April 11, 2013, 02:34:50 PM »
Quote
I said I really didn't think "Jurassic Park" was all that appropriate for kids. "The Land Before Time is a dinosaur movie for kids. Not this one!"
Eh, I was 9 when the movie first came out and I saw it in theaters. To this day I remember the awe I felt during that movie. I remember shrieking with terror at the dilophosaurus scene. It is perhaps the one moviegoing experience that has stuck with me all this time. I wouldn't want to take that away from other kids. It's PG-13, not R.

That said, yes, this family was definitely rude.

I agree about movie experiences--my children grew out of cartoons at a very, very young age. If we only went by ratings, they never would have wanted to see a movie.

I know exactly what is appropriate for my children and if they behave, it's no one's business what films I take them to, as long as I am not breaking the law. That includes "R" movies, which do not ban children, only require them to have an adult with them. I review all movies before I take them, weighing the content and their maturity before deciding to attend. If our little family is sitting there quietly and politely, people are more than welcome to privately judge me, but they can kindly keep the opinion to themselves because I am not breaching any etiquette, nor am I harming them in any way.

Hmmmmm

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #27 on: April 11, 2013, 02:47:36 PM »
Because you have experience with this, and I fortunately, so far, have never had to get an usher or manager, do you recommend finding the first employee you come to, possibly a young, timid teenaged usher and telling them the situation and hoping they can solve it. Or is it better to straight away ask the usher for a manager and explain the situation directly to a manager?

I am that timid usher (not teenaged anymore sadly, but still) and I do recommend you to go directly above. Because in my theater I can't really do more than to shush them myself. Also, not all of us have walkies, which means there's a good chance we will have to run out to get someone else if it's more than we can handle.

Although, we do have signs in every room now with the cell number where you can send complaints to so you don't have to leave your seat.

Oh, I love this idea. I'm going to have to see if any of my local theaters have this.

Piratelvr1121

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Re: Rude and Noisy Movie Patrons- Should I Have Said Something Sooner?
« Reply #28 on: April 11, 2013, 03:31:28 PM »
The first time I went to see Pirates of the Caribbean: On Stranger Tides (or maybe it was the 2nd?) there were two guys, one with a 2 year old girl (I'm guessing) who was babbling loudly and distracting me from the screen quite a bit.  As this is one of my favorite movie series, I got up and went over to them and asked them to please keep the girl quiet because she was very distracting. 

The guy holding her left and didn't come back for the rest of the movie.

I only bring all the kids to movies when one of the local theaters has free movies for kids on Wednesdays.  It's free, away to entertain kids and get them out of the house and for free.  People are a lot more understanding when a toddler babbles than when they're having to pay and it's more than a pg rating.

The last paid movie we went to with the boys was Brave and we stopped doing that cause the babe didn't want to sit still.  I'd love to see more movies as a family but with it being so costly and having to pay for 4 people or find a sitter, it's not as easy.  We tend to go with On Demand instead but I'd like to sign up with Netflix.  I sometimes see movies on Saturdays as the theater that does free kid movies in the summer only charges $5 before noon.
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata