General Etiquette > Family and Children

Is there a polite way to say "You have under charged us"?

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Are you *sure* he undercharged you? Maybe first guy, that you say you don't trust, was * overcharging * you?

My response would depend on how close we were.  If it was someone I was pretty close to, I would probably go with "Dude-did you *mess up* our bill?  We expected to pay a lot more than that for you to fix what *mean name for bad contractor* did PLUS you doing it the right way."  Insert less eHell friendly language where appropriate.

Someone less close would get a response similar to the wording Bopper suggested.

I had the same thing happen, but it was with a friend.  He did work, and it was way under what my husband and I had planned.  He even did some extra work for us.  So we sent him the amount we had planned to spend.  He said we over paid him, but I told him that the work was great, and that we would need his help the following year with something similar and that we thought he undervalued his work.  He accepted.

gramma dishes:

--- Quote from: Zilla on April 26, 2013, 08:12:36 AM ---Or you can go ahead and send the full payment of the original quote with a note saying, "Cousin, you did such a fantastic job and this was the original quote I was prepared to pay the other person.  Thank you so much!"

--- End quote ---

I like Zilla's wording and this is what I would do.

Actually we have had our "Handyman" request XX amount for a given job, and we've just paid him more.  He always accepts.   ;D

I have said to people--tradesmen that I have an existing and hopefully future relationship with, and friends/family who are serving as tradesmen--"please don't undercharge me. This seems low. Of course I don't want to get ripped off, but I also don't want to be taking advantage of or trading on our relationship. The last thing I would want is for you to end up feeling taken advantage of."

I've also said, "I want to be able to call you back to fix something if it turns out it's needed, without you feeling that I'm overstepping. So charge me a fair price. Fair to you, and fair to me."

And I've said, "If you feel you want to 'cut me a break' because I'm family or a long-term customer, the thing I'd want you to give me is your very best attention and diligence. I'd want you to so an extra good or extra careful or extra thorough job. THAT is the thing I'd hope for in terms of favored status. But I want to pay you an appropriate amount of money."

I also said to the florist for my wedding, when the bill was something like $350, "Are you sure this is right?" in an incredulous tone. The lady got all defensive about how they were "name" roses, and working on the weekend. I had to interrupt her to say, "No, no, I mean, shouldn't it be MORE? Because you made two extras of this, and ran around doing special stuff with that..." I hadn't actually negotiated price beforehand, so I didn't know--I was expecting $1,000.


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