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  • April 25, 2017, 11:21:59 PM

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Author Topic: Not Going To Happen 'Cause I'm Not Harry Potter (Impossible Patron Requests)  (Read 1240948 times)

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Reika

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As a long time customer service rep who has worked in way too many caller centers: upper management doesn't believe us. We can have all sorts of documentation to back us up, but they still won't listen to us. Most of them gave me the impression that they thought we were lying to get out of having to work.