My boss really hates change and will complain about something new, for longer than it actually takes her to do it.
Like she's part of a professional group and they send her an email survey to fill out. The angst! The drama! Should she do it? Will it look bad if she doesn't do it? Don't they know she's always going to say everything is five-stars and never criticize anything to their face where it might actually help? This is so pointless and a waste of time! How does this even work? She has to click a link
? What if there's a virus? Is this email even legit? She has to enter a number
? What number? Where did it come from? Oh, it's directly above the link in the email, with the instructions she didn't read. That's so confusing! She just doesn't have time to spend figuring this out!
The usual pattern is to rant about something for about 5 minutes each day for three or four days, then when she's ready to do it, I have to come and sit in her office and watch. Then she rants about it some more, then she finally starts to do it. Then she rants about how confusing it is and clicks the buttons with the most put-upon sounds and body language she can manage. Then at the end she rants a little more. Sometimes she distracts herself so much with the ranting that she accidentally closes the survey window without submitting it, and we have to start all over again.
The survey might be 5 questions long.
I think my normal attitude to this could be described as somewhere between "humor the crazy person who controls my job" and "frosty patience." I offer the occasional suggestion to get us back on track, like, "I think the number was in the email," or "I think you can leave that one blank," and otherwise don't really respond to the emotional output.