Author Topic: Hair stylist dilemma  (Read 2534 times)

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Cebollita

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Hair stylist dilemma
« on: June 15, 2013, 04:52:02 PM »
I've been going to a great hair stylist for about a year. I've spent a LOT of money there - straightening treatments, extensions, etc. I've also had my hair colored, and it's been great. I go for weekly wash and blowouts, too. I am one of her biggest money spending customers, and I've always been happy.

A week ago, I went to have my color done, and she suggested going a little lighter. I agreed, but  It didn't work. My hair came out RED, and it's supposed to be dirty blonde with blonde highlights. I went back for her to correct it. This time, it came out super dark  because she tried to hard to get the red out. She suggested adding some more blond highlights. Now, when I get home, I look like a skunk. She gave me a 75 dollar gift card to make up for my time, and it didn't look THAT bad in the salon (although I didn't like it), now I've been home a few days, I'm upset, and have been wearing hair scarves. It's horrible. She was nice, apologetic, and realized that the correction wasn't what I wanted, either.

So, I want it fixed, but I don't want her to try a 3rd thing that messes it up further. I want to go to a stylist that specializes in corrective color. I've found one.

If I do this, though...will I be severing my relationship with her? I've been going every week for a year. I want to continue to go to her for blowouts and extensions and things...just want someone else to fix the color.  I don't want it to be totally ruined. How should I handle this? Talk to her first? Afterwards? Any thoughts gratefully received

HyenaInPetticoats

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Re: Hair stylist dilemma
« Reply #1 on: June 15, 2013, 05:03:23 PM »


No of course not, you're absolutely not obliged to only see one hair stylist, especially after this disastrous time you've gone through.

I hope it all goes well, feeling down about your hair is a real drag  >:(

Cebollita

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Re: Hair stylist dilemma
« Reply #2 on: June 15, 2013, 05:07:48 PM »




I hope it all goes well, feeling down about your hair is a real drag  >:(

Awww, thanks. Appreciated. My problem is - I DO want to go back to her, for other things - just not the color this time. I can't just walk in for a blowout next week and say, "Oh, by the way, I went somewhere else to get this fixed". 

I"m definitely going to the color correction specialist, but I wonder how to handle my previous stylist, particularly since I'd like to still use her for other things that she is very good at, and I really like her - she just messed up this time.

Zizi-K

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Re: Hair stylist dilemma
« Reply #3 on: June 15, 2013, 05:20:21 PM »
You can definitely walk in next week with your color fixed and say that you went to a color-correction specialist. Why couldn't you? Your regular hairstylist will likely be downright relieved, since she clearly doesn't have the know-how to fix your hair and any additional time she spends on your color is time that she won't be making any money. She just wants you to be happy, and if you keep going back to her despite the color snafu, she will be ecstatic. (Right now she's just hoping you don't switch to someone else entirely.)

NyaChan

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Re: Hair stylist dilemma
« Reply #4 on: June 15, 2013, 06:26:40 PM »
You absolutely can say that.  When you do go back to her, she's probably going to notice that the hair isn't messed up anymore.  When she mentions it, just say something like "Yes, I was able to find a colorist who specializes in corrective color."  and then keep going with the appointment.  The fact that you came back is proof enough that you are willing to give her another chance and she should be pretty happy that she's getting it considering what happened. 

MrsVandy

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Re: Hair stylist dilemma
« Reply #5 on: June 15, 2013, 07:36:46 PM »
Chances are she won't mention it and wil just be happy your still coming back. But if she does, just say you had a corrective colour done and then bean dip.




LA lady

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Re: Hair stylist dilemma
« Reply #6 on: June 15, 2013, 07:54:41 PM »
[quote author=Cebollita link=topic=128556.msg2962806#msg2962806

Awww, thanks. Appreciated. My problem is - I DO want to go back to her, for other things - just not the color this time. I can't just walk in for a blowout next week and say, "Oh, by the way, I went somewhere else to get this fixed". [/quote]

If you broke your arm the week before an appointment with your primary physician, you would not worry how to tell her you went to an orthopedist, since she would probably ask about the cast.  There is no reason to be embarrassed to tell your regular stylist, if she asks, that you went to a color correction specialist.  The very fact that you are back for more of your stylist's work says you like it and want to continue doing business with her.

cicero

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Re: Hair stylist dilemma
« Reply #7 on: June 15, 2013, 08:12:24 PM »
I think you are overthinking this - get you hair fixed ( and I hope it comes out right!) And continue going to her for tyhge other things.
Chances are she won't mention it and wil just be happy your still coming back. But if she does, just say you had a corrective colour done and then bean dip.

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TootsNYC

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Re: Hair stylist dilemma
« Reply #8 on: June 16, 2013, 02:42:03 PM »
Quote from: LA lady link=topic=128556.msg2962873#msg2962873
date=1371340481]
[quote author=Cebollita link=topic=128556.msg2962806#msg2962806

Awww, thanks. Appreciated. My problem is - I DO want to go back to her, for other things - just not the color this time. I can't just walk in for a blowout next week and say, "Oh, by the way, I went somewhere else to get this fixed".

If you broke your arm the week before an appointment with your primary physician, you would not worry how to tell her you went to an orthopedist, since she would probably ask about the cast.  There is no reason to be embarrassed to tell your regular stylist, if she asks, that you went to a color correction specialist.  The very fact that you are back for more of your stylist's work says you like it and want to continue doing business with her.
[/quote]

I agree with the idea that you don't need to apologize or explain, etc. This is a business relationship.

But I *did* feel a little twinge of guilt when my primary care guy asked me about the tennis-elbow brace and I realized I didn't consult him on FINDING an orthopedist, etc. (My insurance doesn't require it, so I simply went with one somewhere closer to me than anybody he'd suggest would be.)

So I don't agree that one *wouldn't* feel guilty, but I *do* agree that one *needn't* feel that way.

sweetonsno

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Re: Hair stylist dilemma
« Reply #9 on: June 16, 2013, 04:44:26 PM »
I understand your concerns, but I agree that they are unfounded. No worries. If she asks, just say that you went to a color correction specialist and change the subject to your current style.

sparksals

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Re: Hair stylist dilemma
« Reply #10 on: June 17, 2013, 01:52:31 AM »
I would be careful about too much processing on your hair to correct the situation.  It could actually make it worse.   Giving your hair a rest might be a better alternative, otherwise, you might get way too much damage.

Isometric

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Re: Hair stylist dilemma
« Reply #11 on: June 17, 2013, 02:10:02 AM »
Will you use your regular hairdresser in future for coloring? Or use her just for blow drying etc?

I would use the color specialist to fix up. Because I try to go out of my way not to hurt people's feelings, I would make up a white lie (like "oh, I went with a friend to her appointment and they had a opening right then). But there's absolutely nothing wrong with saying the truth, she knows you weren't happy.

If you've been happy with her overall, I would still give her another shot later down the track though. We all make mistakes!

peaches

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Re: Hair stylist dilemma
« Reply #12 on: June 17, 2013, 02:39:45 AM »
Go to the specialist and get your hair fixed. You ought to have hair that makes you happy. No one should live with hair that makes them miserable every day, just to spare the feelings of a hairdresser.

Your hairdresser should be professional enough to realize she's in over her head this time. The solution to failed hair color isn't to keep throwing different colors at the problem. A specialist needs to review the situation and remedy it. 

Also, by seeing an expert you may find out why this happened (why a particular color triggered the red reaction) and thus avoid it in the future.



GLaDOS

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Re: Hair stylist dilemma
« Reply #13 on: June 17, 2013, 05:57:42 PM »
I know it can feel like cheating to go to a different hair stylist, but I think you're well-justified. Don't make a mountain out of a molehill!

"Hi, stylist! Just so you're up to date on the health of my hair, I did go to a color-correction specialist. I'm so glad you could fit me in. I just love your blowouts!"
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