I've been going to a great hair stylist for about a year. I've spent a LOT of money there - straightening treatments, extensions, etc. I've also had my hair colored, and it's been great. I go for weekly wash and blowouts, too. I am one of her biggest money spending customers, and I've always been happy.
A week ago, I went to have my color done, and she suggested going a little lighter. I agreed, but It didn't work. My hair came out RED, and it's supposed to be dirty blonde with blonde highlights. I went back for her to correct it. This time, it came out super dark because she tried to hard to get the red out. She suggested adding some more blond highlights. Now, when I get home, I look like a skunk. She gave me a 75 dollar gift card to make up for my time, and it didn't look THAT bad in the salon (although I didn't like it), now I've been home a few days, I'm upset, and have been wearing hair scarves. It's horrible. She was nice, apologetic, and realized that the correction wasn't what I wanted, either.
So, I want it fixed, but I don't want her to try a 3rd thing that messes it up further. I want to go to a stylist that specializes in corrective color. I've found one.
If I do this, though...will I be severing my relationship with her? I've been going every week for a year. I want to continue to go to her for blowouts and extensions and things...just want someone else to fix the color. I don't want it to be totally ruined. How should I handle this? Talk to her first? Afterwards? Any thoughts gratefully received