Thanks for the feedback everyone..I'll add a little more detail to my story since the characters are a bit unique, and I didn't want that to derail things.
Some people here have seen my Skyscraper-avatar characters, and read some of my writing, and in the first example, that's who the characters are. When it comes to raising Skyscraper younglings, their way of doing things can be likened to an extended clan or tribal structure, where the elder members would have the authority to discipline any youth who misbehave, which is why I have the same elder disciplining both bullies and victim. And in the victim's case, she also has witnesses who were there when the conflict began. (It also helps that these beings are psychic, which can help unravel things when it would otherwise be one person's word against another's)
The actual fight looks a bit like this:http://www.youtube.com/watch?v=XvijyBIgazE
And the elder who assigns the victim to three days of grounding has a bit of an ulterior motive for assigning that particular punishment. She knows how stressed the poor young girl is, and figures a few days of quiet time (with assigned meditation exercises and time allowed for hospital visits) might help.
As for the second, it's a similar idea- special snowflake enters the lobby of a large skyscraper, and cops an attitude when building security explains the procedure. They don't want to show ID, or don't want to wait for an escort from the office upstairs, they want to be let through. And when the avatar of the building emerges and asks the SS if there's a problem, they cop an attitude with him too, like they think they're better than he is. Possibly racist towards his species, or perhaps a superiority complex towards anyone they think of as "beneath them", and anyone wearing a Building Management ID badge might fall into that category. I can definitely see the now-offended skyscraper-avatar heading right upstairs and informing their tenant of the situation, perhaps telling a bit of a white lie to the snowflake- "I'll check in with the office, perhaps they forgot to send that escort".
"You're doing a round of interviews this afternoon, right? You've got one scheduled with a Mr or Ms Snowflake? Well, he's in my lobby now and it seems he's not a fan of our security procedures- (insert description of sucky behavior here). Did you want me to send him up, or send him packing?"