A few years back, before tablets, just about when notebooks were making their mark, I bought a little Asus Eee PC. I don't know why - because it was cute? It sure didn't have a big drive anyway, I have thumb drives that hold more. Anyway, it was fun to use for a while. Then I got a laptop, and then an HP split tablet (it can un-dock from the keyboard), so the Asus notebook didn't get used, and of course I forgot the password.
So I was cleaning out my room and came across it, and tried the passwords I thought it could be but of course none of them worked. I finally decided to call the number on the sticker that was right on the machine (novel idea, hey.) The lady had NO clue what kind of device it was, but she was kind and patient, even when I gave her the serial number incorrect (a zero turned out to be an oh). Eventually we got it right, and I assume her system told her what it was as she was able to then tell me to power it off, then on and press F9 until this screen came up, then cautioned me that if I proceeded, everything that was on it would be lost. And yippee, I finally got back into it. So based on good customer service, I would definitely consider an Asus computer in the future. I am not sure what I am going to do with it now, but at least I can use it if I want to!