Last week, I stopped at a chain drugstore to pick up a soda. While I checked out, I put my keys on the edge of the counter in front of me, so I could dig out my money. The store is one that has shopper reward cards, and when the clerk asked if I had one, I just replied, honestly and without thinking, "Yes, but I don't have it on me."
So she motioned to my keys, which have a bunch of store tags, and asked if I had one of their tags. I said no, but it's not worth it for a soda, she smiled and rung me out and I was on my way.
Wait, no, that's not what happened. Instead, she started going through my keys. (To note, in her favor, she did not pick them up; they stayed on the counter.) She was stopping to check each one, despite me saying not to worry about it. I kept trying to deter her ("It's not worth it for a soda," "Look, it's okay, really") rather than pulling the keys out of her reach, but she wasn't listening. It took me three tries and she made it halfway through my key tags before I made it very clear (in a polite but firm way) that I didn't have the time or desire to use my shopper card for a $1.50 soda.
I have never had a clerk assume they could go through my personal belongings--including keys--before. I mean, it's one thing if I offer the keys up for the tag to be scanned, and I have the wrong tag up and she sees the right one. But this wasn't that. My tags weren't even on top, she just presumed to sort through my key ring!
I hate having people strangers handling my stuff, and I found that to be quite rude--especially since she was basically checking out where else I shopped.
Is it just me? Am I overreacting? Would it have been rude to remove them from her reach the moment she started?