The first few tweets about the woman freaking out because "It's Thanksgiving!" and "They need me to the stuffing!" and "Your thanksgiving isn't my problem!", made me laugh. Because I've dealt with those people, and I've had to bite my tongue to not say "It's a holiday?! Really!? I had no idea!", and instead say "Yes, I understand you want to be with family...blah, blah, blah, we'll fix it, please go have a drink at the bar on me", because you are just lowly employee who clearly does not have a family to be with nor do you deserve any form of respect when problems are out of your control (despite what many seem to believe, I actually have zero control over the weather).
The note passing is where it got rude. Though, I would've been tempted to send a glass of wine with a note that just said "You seem very stressed, enjoy this glass on me and have a better Thanksgiving then you're having", because sometimes I think we need to be shown we are behaving badly. We're so freaked out, stressed out, by our own lives that we forget we are actually interacting with other humans who are also freaked out and stressed out by their lives. And hey if someone sends me a glass of wine (or a couple bottles of vodka), they're my new best friend.
Of course this all moot because it's a hoax, but I could see how people get behind Elan. Especially when you've been on the receiving end of a "Diane".